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Compare Lark and RingEX 
Featured Products
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (57.3% of reviews)
Entry-Level Pricing
$0.00 50 Users
$30.00 1 User Per Month
Lark
Star Rating
(167)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 50 Users
Browse all 3 pricing plansRingEX
Star Rating
(1,278)4.1 out of 5
Market Segments
Small-Business (57.3% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in user experience, particularly highlighting its intuitive setup for features like call forwarding and voicemail greetings. Users appreciate the straightforward nature of these tasks, which contributes to a smoother daily workflow.
- Users say that Lark shines in its all-in-one workspace capabilities, integrating chat, meetings, and document sharing seamlessly. This versatility helps teams minimize context switching, making collaboration more efficient, as noted by users who value the convenience of having multiple tools in one platform.
- Reviewers mention that RingEX offers strong customer support, with many praising the quality of both online and phone assistance. Users have found the admin portal to be well-designed, which enhances their overall experience and reduces the need for external help.
- According to verified reviews, Lark's mobile app is particularly well-received, with users noting its user-friendly interface and effective integration of various features. This makes it a preferred choice for teams that rely heavily on mobile collaboration.
- G2 reviewers highlight that while RingEX has a higher overall satisfaction score, Lark's ratings for specific features like live chat and scheduling are notably strong. Users appreciate Lark's ability to streamline these processes, which can be crucial for busy teams.
- Users report that RingEX has a more substantial market presence, with a larger number of reviews indicating a broader user base. This suggests that while Lark may have higher ratings in certain areas, RingEX's extensive feedback provides a more reliable picture of its performance in real-world scenarios.
Pricing
Entry-Level Pricing
Lark
Starter
$0.00
50 Users
The essentials to get your core team up and running
- Unlimited chats and message history
- Custom and secured business email
- 100 GB storage
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
Lark
Free Trial is available
RingEX
Free Trial is available
Ratings
Meets Requirements
9.3
129
8.8
1,057
Ease of Use
9.0
131
8.6
1,072
Ease of Setup
7.8
35
8.2
657
Ease of Admin
8.8
26
8.3
578
Quality of Support
8.9
123
8.0
960
Has the product been a good partner in doing business?
9.3
26
8.3
567
Product Direction (% positive)
9.6
123
7.9
1,039
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documents
Not enough data
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Agentic AI - Online Fax
Not enough data
8.7
13
Not enough data
8.8
13
Sending
Not enough data
9.1
174
Not enough data
9.1
171
Not enough data
8.9
160
Not enough data
9.2
163
Not enough data
8.9
166
Not enough data
9.1
167
Business Instant Messaging
9.2
85
Not enough data
9.0
84
Not enough data
9.1
80
Not enough data
Business Instant Messaging
9.0
81
Not enough data
9.1
82
Not enough data
Business Instant Messaging
9.4
81
Not enough data
8.9
77
Not enough data
8.4
71
Not enough data
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Knowledge Pages
9.4
38
Not enough data
9.4
37
Not enough data
9.4
37
Not enough data
9.3
37
Not enough data
8.9
34
Not enough data
9.3
36
Not enough data
Knowledge Dissemination
8.7
38
Not enough data
9.2
37
Not enough data
9.3
38
Not enough data
9.3
38
Not enough data
9.5
36
Not enough data
8.6
35
Not enough data
9.6
36
Not enough data
9.0
35
Not enough data
9.1
35
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.2
26
Not enough data
9.3
25
Not enough data
9.2
25
Not enough data
8.7
25
Not enough data
Goal Creation
9.1
24
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.4
24
Not enough data
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
9.3
63
9.1
256
9.4
63
9.1
144
8.9
59
8.7
119
9.6
63
8.9
142
9.3
63
9.1
125
Meeting Coordination
9.5
65
8.8
245
9.4
61
9.1
238
9.1
62
8.9
226
9.3
62
9.1
148
Software Type
9.4
62
9.0
245
8.8
59
9.1
146
9.4
64
9.2
162
Agentic AI - Video Conferencing
Not enough data
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Design
9.5
54
Not enough data
9.3
54
Not enough data
9.1
52
Not enough data
Collaboration
9.7
53
Not enough data
9.7
55
Not enough data
File Types
9.5
52
Not enough data
9.3
52
Not enough data
9.3
46
Not enough data
Edit & Revise
9.1
49
Not enough data
9.2
48
Not enough data
9.5
53
Not enough data
Integrate & Embed
9.7
53
Not enough data
9.2
50
Not enough data
9.4
52
Not enough data
Operating System
9.1
49
Not enough data
9.3
49
Not enough data
8.6
44
Not enough data
Generative AI
8.8
43
Not enough data
8.8
41
Not enough data
8.5
40
Not enough data
8.3
40
Not enough data
8.8
40
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Platform
Not enough data
8.2
203
Not enough data
9.0
236
Not enough data
8.7
221
Not enough data
9.1
231
Not enough data
8.7
220
Not enough data
8.6
212
Not enough data
8.8
219
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
220
Not enough data
8.7
214
Call Center Infrastructure (CCI)
Not enough data
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Administrative
Not enough data
8.8
224
Not enough data
8.7
222
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
In-store tasks - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task management - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and reporting - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
Not enough data
8.9
58
Not enough data
8.9
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Platform Basics - VoIP Providers
Not enough data
8.5
95
Not enough data
8.9
105
Not enough data
8.4
89
Not enough data
8.3
91
Not enough data
8.1
87
Not enough data
8.2
85
Basic Communication
Not enough data
9.0
499
|
Verified
Not enough data
8.3
394
|
Verified
Not enough data
8.7
422
|
Verified
Not enough data
8.2
365
|
Verified
Not enough data
8.5
429
|
Verified
Not enough data
9.0
436
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.0
57
Not enough data
8.2
57
Not enough data
8.1
57
Not enough data
8.1
55
Access
Not enough data
8.2
382
|
Verified
Not enough data
8.4
397
|
Verified
Not enough data
8.6
427
Advanced Features
Not enough data
8.3
444
Not enough data
8.4
407
|
Verified
Not enough data
9.1
464
|
Verified
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
9.0
29
Not enough data
9.0
27
Not enough data
8.7
27
Not enough data
8.7
26
Not enough data
8.8
26
Not enough data
8.7
26
Not enough data
Platform Additional Functionality
9.1
22
Not enough data
8.8
22
Not enough data
8.6
22
Not enough data
9.0
22
Not enough data
8.7
21
Not enough data
Platform Data
8.7
19
Not enough data
9.1
18
Not enough data
9.4
20
Not enough data
Platform
9.0
27
Not enough data
8.5
26
Not enough data
9.3
26
Not enough data
9.0
27
Not enough data
9.3
26
Not enough data
9.1
27
Not enough data
8.9
26
Not enough data
8.8
27
Not enough data
Recruiting and Onboarding
9.0
20
Not enough data
9.2
21
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.7
50
|
Verified
Not enough data
8.8
52
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
8.9
55
|
Verified
Not enough data
8.4
50
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.6
52
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
8.3
50
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pre-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Post-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lark and RingEX are categorized as Video Conferencing
Unique Categories
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, VoIP Providers, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Lark
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.9%
Computer Software
11.3%
Higher Education
7.3%
Marketing and Advertising
6.6%
Internet
4.6%
Other
56.3%
Computer Software
9.7%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.9%
Financial Services
4.8%
Other
70.3%
Discussions
How does Lark app work?
1 Comment
RQ
It's one-stop shop for all your work needs. It's like Google Suite on steroids!Read more
Lark has no more discussions with answers
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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