# Lark vs Microsoft 365 Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft 365 excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Lark. Users appreciate its comprehensive suite of tools, noting that it effectively supports a wide range of tasks from document creation to project management.
- **Users say** that Microsoft 365's ease of use is a standout feature, with many highlighting the seamless integration between applications like Word, Excel, and Outlook. This interconnectedness enhances productivity, making it a preferred choice for those who value a cohesive workflow.
- **Reviewers mention** that Lark shines in its all-in-one approach, combining communication, document collaboration, and task management into a single platform. Users enjoy its mobile-friendly design and the clarity of chat threads, which makes it easy to stay organized and connected.
- **According to verified reviews** , Microsoft 365's implementation process is praised for being quick and intuitive, allowing users to get started without significant hurdles. In contrast, some Lark users have noted challenges with setup, which may impact initial user experience.
- **Users highlight** that while Lark offers strong features like high security and crisp video conferencing, Microsoft 365's extensive feature set and consistent performance across various tasks often lead to a more satisfying overall experience.
- **Reviewers note** that both platforms have their strengths in collaboration tools, but Microsoft 365's higher ratings in areas like file sharing and multi-user collaboration suggest it may be better suited for larger teams or more complex projects.



| | Lark | Microsoft 365 | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 179 | 5,827 | 
| **Largest Market Segment** | Small-Business (49.7% of reviews) | Mid-Market (35.4% of reviews) | 
| **Entry Level Price** | $0.00 50 Users | $6.00 1 User Per Month | 

---
## Top Pros & Cons

### Lark

Pros:
- Ease of Use (40 reviews)
- Features (39 reviews)

Cons:
- Learning Curve (12 reviews)
- Integration Issues (9 reviews)

### Microsoft 365

Pros:
- Ease of Use (264 reviews)
- Team Collaboration (205 reviews)

Cons:
- Expensive (112 reviews)
- Missing Features (97 reviews)

---
## Ratings Comparison
| Rating | Lark | Microsoft 365 | 
|---|---|---|
  | **Meets Requirements** | 9.3 (137 reviews) | 9.3 (4800 reviews) | 
  | **Ease of Use** | 9.1 (140 reviews) | 9.0 (4859 reviews) | 
  | **Ease of Setup** | 8.2 (43 reviews) | 8.9 (1409 reviews) | 
  | **Ease of Admin** | 8.9 (31 reviews) | 8.7 (1050 reviews) | 
  | **Quality of Support** | 8.9 (131 reviews) | 8.5 (4060 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (31 reviews) | 8.8 (1025 reviews) | 
  | **Product Direction (% positive)** | 9.6 (131 reviews) | 8.8 (4727 reviews) | 

---
## Pricing

### Lark

#### Entry-Level Pricing

Plan: Starter

Price: $0.00 50 Users

Description: The essentials to get your core team up and running

Key Features:
- Unlimited chats and message history
- Custom and secured business email
- 100 GB storage

[Browse all 3 editions](https://www.g2.com/products/lark-lark/pricing)

#### Free Trial

Yes

### Microsoft 365

#### Entry-Level Pricing

Plan: Microsoft 365 Business Basic

Price: $6.00 1 User Per Month

Description: Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.

Key Features:
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook

[Browse all 3 editions](https://www.g2.com/products/microsoft365/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Lark** | N/A | N/A |
| **Microsoft 365** | 9.1/10 | 256 |

#### File Management

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Device Syncing** | Not enough data | 9.3 (183 reviews) | 
| **Web Interface** | Not enough data | 9.2 (178 reviews) | 
| **File Type Support** | Not enough data | 9.4 (177 reviews) | 
| **Search** | Not enough data | 9.0 (172 reviews) | 
| **Mobile Apps** | Not enough data | 8.8 (171 reviews) | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (70 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (70 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.8 (71 reviews) | 

#### Collaboration

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **File following** | Not enough data | 9.2 (174 reviews) | 
| **File Sharing** | Not enough data | 9.5 (179 reviews) | 
| **Simultaneously Editing** | Not enough data | 9.1 (180 reviews) | 
| **Change Tracking / Audit Logs** | Not enough data | 8.8 (172 reviews) | 

#### Administration

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **User and Role Management** | Not enough data | 9.1 (171 reviews) | 
| **Policies and Controls** | Not enough data | 9.2 (170 reviews) | 
| **Device Management** | Not enough data | 9.0 (166 reviews) | 
| **Storage Limits** | Not enough data | 8.9 (163 reviews) | 
| **Storage Zones** | Not enough data | 8.8 (159 reviews) | 
| **Security** | Not enough data | 9.4 (171 reviews) | 

#### Platform

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Performance and Reliability** | Not enough data | 9.3 (179 reviews) | 
| **Reporting and Auditing** | Not enough data | 8.8 (174 reviews) | 
| **System of Record Integration** | Not enough data | 8.9 (173 reviews) | 
| **APIs** | Not enough data | 8.7 (174 reviews) | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Lark** | N/A | N/A |
| **Microsoft 365** | N/A | N/A |

#### Communication

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Lark** | 9.0/10 | 103 |
| **Microsoft 365** | 8.8/10 | 216 |

#### Business Instant Messaging

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **File Sharing** | 9.2 (90 reviews) | 9.4 (176 reviews) | 
| **Notifications** | 9.0 (85 reviews) | 9.2 (175 reviews) | 
| **Search** | 9.1 (82 reviews) | 8.8 (171 reviews) | 

#### Business Instant Messaging 

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Audio Conferencing** | 9.0 (82 reviews) | 9.1 (174 reviews) | 
| **Video Conferencing** | 9.0 (86 reviews) | 9.2 (175 reviews) | 

#### Business Instant Messaging

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Mobile Application** | 9.4 (82 reviews) | 9.0 (172 reviews) | 
| **Web Application** | 8.9 (78 reviews) | 9.2 (176 reviews) | 
| **Integrations** | 8.4 (73 reviews) | 8.9 (169 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Text Summarization** | Not enough data | 8.6 (124 reviews) | 

#### AI - Business Instant Messaging

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **AI Powered Search** | Not enough data | 8.5 (124 reviews) | 
| **Smart Notifications** | Not enough data | 8.6 (125 reviews) | 
| **AI Powered Language Translation** | Not enough data | 8.5 (125 reviews) | 
| **Content Generation** | Not enough data | 8.6 (127 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 8.5 (78 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.4 (78 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Lark** | N/A | N/A |
| **Microsoft 365** | 8.7/10 | 163 |

#### Presenter Tools

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Live Preview** | Not enough data | 8.9 (124 reviews) | 
| **Notifications Blocker** | Not enough data | 8.5 (125 reviews) | 
| **Remote Control** | Not enough data | 8.2 (122 reviews) | 
| **Switch Presenter** | Not enough data | 8.6 (122 reviews) | 

#### Conferencing Options

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Group Live Chat** | Not enough data | 9.0 (129 reviews) | 
| **Audio Conferencing** | Not enough data | 9.0 (130 reviews) | 
| **Video Conferencing** | Not enough data | 9.0 (134 reviews) | 

#### Application Tools

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Password Protection** | Not enough data | 8.8 (122 reviews) | 
| **Recording** | Not enough data | 8.6 (123 reviews) | 
| **In-Browser Application** | Not enough data | 8.8 (124 reviews) | 

#### Agentic AI - Screen Sharing

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Decision Making** | Not enough data | 8.2 (38 reviews) | 

### Presentation

| Product | Score | Reviews |
|---|---|---|
| **Lark** | N/A | N/A |
| **Microsoft 365** | 8.4/10 | 237 |

#### Platform Basics

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Slide Design** | Not enough data | 8.7 (166 reviews) | 
| **Presenter Tools** | Not enough data | 8.8 (164 reviews) | 
| **Auto Save** | Not enough data | 9.1 (167 reviews) | 

#### Platform Content

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Charts** | Not enough data | 8.8 (166 reviews) | 
| **Template Library** | Not enough data | 8.3 (162 reviews) | 
| **Template Creator** | Not enough data | 8.5 (154 reviews) | 
| **File Sharing** | Not enough data | 9.1 (166 reviews) | 

#### Platform Additional Functionality

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Messaging** | Not enough data | 8.9 (160 reviews) | 
| **Mobility** | Not enough data | 8.9 (160 reviews) | 
| **Cloud** | Not enough data | 9.1 (171 reviews) | 

#### Generative AI

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (108 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.9 (104 reviews) | 
| **AI Text-to-Video** | Not enough data | 7.3 (103 reviews) | 
| **AI Text Summarization** | Not enough data | 8.0 (105 reviews) | 
| **AI Text-to-Music** | Not enough data | 7.2 (102 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.9 (103 reviews) | 
| **AI Text-to-Image** | Not enough data | 7.5 (101 reviews) | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Lark** | N/A | N/A |
| **Microsoft 365** | 8.8/10 | 279 |

#### Inbox Tools

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Unified Inbox** | Not enough data | 8.9 (208 reviews) | 
| **Filters** | Not enough data | 9.0 (206 reviews) | 
| **Reminders** | Not enough data | 9.0 (208 reviews) | 
| **Notifications** | Not enough data | 9.0 (208 reviews) | 

#### Coordination Tools

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Calendar** | Not enough data | 9.2 (218 reviews) | 
| **Contacts** | Not enough data | 8.9 (207 reviews) | 
| **Task Management** | Not enough data | 8.7 (204 reviews) | 

#### Software Options

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Desktop Application** | Not enough data | 9.3 (216 reviews) | 
| **Mobile Application** | Not enough data | 8.8 (211 reviews) | 

#### Email Client - Agentic AI

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (72 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (73 reviews) | 

### Spreadsheets

| Product | Score | Reviews |
|---|---|---|
| **Lark** | N/A | N/A |
| **Microsoft 365** | 8.9/10 | 251 |

#### Calculating

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Functions** | Not enough data | 9.2 (184 reviews) | 
| **Auto Recalculation** | Not enough data | 9.1 (182 reviews) | 

#### Insights

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Charts and Graphs** | Not enough data | 8.7 (182 reviews) | 
| **Tables** | Not enough data | 9.1 (180 reviews) | 

#### Editing

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Templates** | Not enough data | 8.8 (180 reviews) | 
| **Collaborative Editing** | Not enough data | 8.8 (183 reviews) | 
| **Filtering** | Not enough data | 8.9 (176 reviews) | 

#### Functionality

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Addons** | Not enough data | 8.5 (177 reviews) | 
| **Multi Device Functionality** | Not enough data | 8.9 (183 reviews) | 
| **Importing and Exporting** | Not enough data | 9.0 (176 reviews) | 
| **Autosave** | Not enough data | 9.1 (180 reviews) | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Lark** | 9.2/10 | 41 |
| **Microsoft 365** | N/A | N/A |

#### Knowledge Pages

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Templates** | 9.4 (38 reviews) | Not enough data | 
| **In-Content Feedback** | 9.4 (37 reviews) | Not enough data | 
| **Versioning and Version History** | 9.4 (37 reviews) | Not enough data | 
| **Decision Trees** | 9.3 (37 reviews) | Not enough data | 
| **Duplicate Detection** | 8.9 (34 reviews) | Not enough data | 
| **Content Editor** | 9.3 (36 reviews) | Not enough data | 

#### Knowledge Dissemination

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Page Analytics** | 8.7 (38 reviews) | Not enough data | 
| **Permissions** | 9.2 (37 reviews) | Not enough data | 
| **Knowledge Sharing** | 9.3 (38 reviews) | Not enough data | 
| **Notifications** | 9.3 (38 reviews) | Not enough data | 
| **Advanced Search** | 9.5 (36 reviews) | Not enough data | 
| **Browser Extension** | 8.6 (35 reviews) | Not enough data | 
| **Organization** | 9.6 (36 reviews) | Not enough data | 
| **Other Integrations** | 9.0 (35 reviews) | Not enough data | 
| **Knowledge Integrations** | 9.1 (35 reviews) | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Objectives and Key Results (OKR)

| Product | Score | Reviews |
|---|---|---|
| **Lark** | 9.1/10 | 27 |
| **Microsoft 365** | N/A | N/A |

#### Communication

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Feedback** | 9.2 (26 reviews) | Not enough data | 
| **Confidence Levels** | 9.3 (25 reviews) | Not enough data | 
| **Messaging Integrations** | 9.2 (25 reviews) | Not enough data | 
| **Onboarding** | 8.7 (25 reviews) | Not enough data | 

#### Goal Creation

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Team OKR** | 9.1 (24 reviews) | Not enough data | 
| **Individual OKR** | 9.2 (24 reviews) | Not enough data | 
| **Mind Mapping** | 9.2 (24 reviews) | Not enough data | 
| **Action Item Creation** | 9.4 (24 reviews) | Not enough data | 

#### Agentic AI - Objectives and Key Results (OKR)

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Office Suites

| Product | Score | Reviews |
|---|---|---|
| **Lark** | N/A | N/A |
| **Microsoft 365** | 8.8/10 | 1607 |

#### Applications

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Basic applications** | Not enough data | 9.3 (1348 reviews) | 
| **Suite access** | Not enough data | 9.0 (1257 reviews) | 
| **Templates** | Not enough data | 8.8 (1201 reviews) | 

#### Collaboration

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Cloud collaboration** | Not enough data | 9.0 (1239 reviews) | 
| **Annotations** | Not enough data | 8.8 (1094 reviews) | 
| **Simultaneously editing** | Not enough data | 8.7 (1181 reviews) | 

#### Management

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Web Interface** | Not enough data | 8.9 (1200 reviews) | 
| **File Type Support** | Not enough data | 9.2 (1230 reviews) | 
| **Auto save** | Not enough data | 9.2 (1264 reviews) | 

#### Agentic AI - Office Suites

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (127 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (138 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Lark** | 9.3/10 | 77 |
| **Microsoft 365** | 8.9/10 | 236 |

#### Collaboration Tools

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Screen Sharing** | 9.3 (63 reviews) | 9.0 (186 reviews) | 
| **Presentations** | 9.4 (63 reviews) | 9.1 (185 reviews) | 
| **Whiteboarding** | 8.9 (59 reviews) | 8.6 (180 reviews) | 
| **Live Chat** | 9.6 (63 reviews) | 9.1 (183 reviews) | 
| **Hand Raising** | 9.3 (63 reviews) | 9.1 (181 reviews) | 

#### Meeting Coordination

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Scheduling** | 9.5 (66 reviews) | 9.2 (189 reviews) | 
| **Recording** | 9.4 (61 reviews) | 9.0 (182 reviews) | 
| **Participant Permissions** | 9.1 (62 reviews) | 9.0 (182 reviews) | 
| **One-Click Join** | 9.3 (62 reviews) | 9.0 (177 reviews) | 

#### Software Type

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Mobile** | 9.4 (62 reviews) | 9.0 (187 reviews) | 
| **Browser Application** | 8.8 (59 reviews) | 9.1 (183 reviews) | 
| **Desktop Application** | 9.4 (64 reviews) | 9.2 (185 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (68 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (68 reviews) | 
| **Decision Making** | Not enough data | 8.1 (68 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Lark** | N/A | N/A |
| **Microsoft 365** | 8.9/10 | 61 |

#### Survey Management

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Survey Builder** | Not enough data | 8.8 (47 reviews) | 
| **Question Types** | Not enough data | 9.0 (44 reviews) | 
| **Templates** | Not enough data | 8.7 (45 reviews) | 
| **Survey Distribution** | Not enough data | 8.9 (46 reviews) | 

#### Survey Customization

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | 8.6 (46 reviews) | 
| **Branding** | Not enough data | 8.8 (47 reviews) | 
| **Multimedia Support** | Not enough data | 8.7 (45 reviews) | 
| **Multilingual Surveys** | Not enough data | 8.8 (44 reviews) | 

#### Survey Insights

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.9 (45 reviews) | 
| **BI Tools Integration** | Not enough data | 9.0 (43 reviews) | 
| **Data Exporting** | Not enough data | 9.0 (44 reviews) | 
| **Permissions** | Not enough data | 9.0 (47 reviews) | 

#### Agentic AI - Survey

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 9.2 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 8.7 (13 reviews) | 
| **Decision Making** | Not enough data | 8.8 (13 reviews) | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Lark** | N/A | N/A |
| **Microsoft 365** | 8.6/10 | 253 |

#### Calendar View

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Multi-Calendar View** | Not enough data | 9.0 (200 reviews) | 
| **Customizable Viewing** | Not enough data | 8.9 (203 reviews) | 

#### Shared Calendar

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Calendar Collaboration** | Not enough data | 9.0 (203 reviews) | 
| **Multiple Calendar Management** | Not enough data | 8.9 (200 reviews) | 

#### Accessibility

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Screen Reader Compatibility** | Not enough data | 8.8 (191 reviews) | 
| **Keyboard Shortcuts** | Not enough data | 8.6 (192 reviews) | 

#### Integration

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Sync Multiple Calendars** | Not enough data | 8.8 (193 reviews) | 
| **Import Events** | Not enough data | 8.7 (196 reviews) | 
| **Software Integrations** | Not enough data | 8.8 (194 reviews) | 

#### Notifications

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Customized Calendar Notifications** | Not enough data | 9.0 (196 reviews) | 
| **Location-Based Alerts** | Not enough data | 8.6 (193 reviews) | 

#### Generative AI

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.8 (134 reviews) | 
| **AI Text-to-Speech** | Not enough data | 8.0 (131 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.8 (130 reviews) | 

#### Agentic AI - Calendar

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (71 reviews) | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Lark** | N/A | N/A |
| **Microsoft 365** | 8.7/10 | 135 |

#### Notifications

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Confirmations & Reminders** | Not enough data | 9.0 (110 reviews) | 
| **Appointment Follow-Up** | Not enough data | 8.7 (109 reviews) | 
| **Scheduling Notifications** | Not enough data | 8.9 (108 reviews) | 

#### Settings

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Time Zone Detection** | Not enough data | 9.1 (112 reviews) | 
| **Availability Settings** | Not enough data | 9.1 (108 reviews) | 
| **Blocked Time Settings** | Not enough data | 9.0 (108 reviews) | 

#### Personalization

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Branding** | Not enough data | 8.6 (108 reviews) | 
| **Links** | Not enough data | 8.8 (107 reviews) | 

#### Integrations

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Multi- Calendar Integration** | Not enough data | 8.9 (109 reviews) | 
| **Website Integration** | Not enough data | 8.9 (103 reviews) | 
| **Payment Acceptance** | Not enough data | 8.3 (103 reviews) | 
| **Video Conferencing** | Not enough data | 9.0 (106 reviews) | 
| **Communication** | Not enough data | 8.7 (104 reviews) | 

#### Generative AI

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.5 (77 reviews) | 
| **AI Text Summarization** | Not enough data | 8.5 (77 reviews) | 
| **AI Text-to-Image** | Not enough data | 8.1 (77 reviews) | 
| **AI Text-to-Speech** | Not enough data | 8.3 (78 reviews) | 
| **AI Image-to-Text** | Not enough data | 8.2 (78 reviews) | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (42 reviews) | 
| **Multi-step Planning** | Not enough data | 8.9 (43 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.8 (43 reviews) | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **Lark** | 9.2/10 | 62 |
| **Microsoft 365** | 8.7/10 | 306 |

#### Design

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Graphics** | 9.5 (54 reviews) | 8.8 (226 reviews) | 
| **Templates** | 9.3 (54 reviews) | 8.8 (229 reviews) | 
| **Themes** | 9.1 (52 reviews) | 8.7 (228 reviews) | 

#### Collaboration

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Multi-User Collaboration** | 9.7 (54 reviews) | 9.2 (230 reviews) | 
| **Real-Time Communication** | 9.7 (55 reviews) | 9.2 (231 reviews) | 

#### File Types

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Export** | 9.5 (52 reviews) | 9.4 (236 reviews) | 
| **Import** | 9.3 (52 reviews) | 9.1 (232 reviews) | 
| **Web Publishing** | 9.3 (46 reviews) | 8.5 (224 reviews) | 

#### Edit & Revise

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Revision History** | 9.1 (49 reviews) | 8.9 (232 reviews) | 
| **Suggestion Mode** | 9.2 (48 reviews) | 8.8 (227 reviews) | 
| **Document Editor** | 9.5 (53 reviews) | 9.2 (234 reviews) | 

#### Integrate & Embed

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Calendar** | 9.7 (53 reviews) | 8.8 (228 reviews) | 
| **Website** | 9.2 (50 reviews) | 8.5 (226 reviews) | 
| **Applications** | 9.4 (52 reviews) | 8.8 (229 reviews) | 

#### Operating System

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **PC Operating System** | 9.1 (49 reviews) | 9.4 (232 reviews) | 
| **Mac Operating System** | 9.3 (49 reviews) | 8.5 (224 reviews) | 
| **Linux Operating System** | 8.6 (44 reviews) | 7.8 (216 reviews) | 

#### Generative AI

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **AI Text Generation** | 8.8 (43 reviews) | 8.0 (168 reviews) | 
| **AI Text Summarization** | 8.8 (41 reviews) | 8.1 (167 reviews) | 
| **AI Text-to-Image** | 8.5 (40 reviews) | 7.7 (164 reviews) | 
| **AI Text-to-Speech** | 8.3 (40 reviews) | 7.9 (167 reviews) | 
| **AI Image-to-Text** | 8.8 (40 reviews) | 7.8 (162 reviews) | 

#### Agentic AI - Document Creation

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 8.3 (86 reviews) | 

### Email Management

| Product | Score | Reviews |
|---|---|---|
| **Lark** | N/A | N/A |
| **Microsoft 365** | 8.6/10 | 260 |

#### Sorting & Filtering

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Attachment Search** | Not enough data | 8.9 (210 reviews) | 
| **Tags** | Not enough data | 9.0 (206 reviews) | 
| **AI Sorting** | Not enough data | 8.5 (200 reviews) | 
| **Predefined Rules** | Not enough data | 8.9 (205 reviews) | 

#### Integrations

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Microsoft Outlook Integration** | Not enough data | 9.3 (211 reviews) | 
| **Gmail Integration** | Not enough data | 8.4 (199 reviews) | 
| **Apple Calendar Integration** | Not enough data | 8.1 (195 reviews) | 

#### Time Management

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Unified Inbox** | Not enough data | 8.8 (199 reviews) | 
| **Email Automation** | Not enough data | 9.0 (206 reviews) | 
| **Snooze** | Not enough data | 8.7 (201 reviews) | 

#### Generative AI

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.3 (149 reviews) | 
| **AI Text-to-Speech** | Not enough data | 8.2 (149 reviews) | 
| **AI Text Summarization** | Not enough data | 8.4 (151 reviews) | 

#### Agentic AI - Email Management

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (81 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (81 reviews) | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Lark** | N/A | N/A |
| **Microsoft 365** | N/A | N/A |

#### Generative AI

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Lark** | N/A | N/A |
| **Microsoft 365** | N/A | N/A |

#### Generative AI

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Retail Task Management

| Product | Score | Reviews |
|---|---|---|
| **Lark** | N/A | N/A |
| **Microsoft 365** | N/A | N/A |

#### In-store tasks - Retail Task Management Software

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Logistic activities** | Not enough data | Not enough data | 
| **Order management** | Not enough data | Not enough data | 
| **Shelf replenishment** | Not enough data | Not enough data | 
| **Inventory and price check** | Not enough data | Not enough data | 
| **Stock auditing** | Not enough data | Not enough data | 
| **Store audit and compliance** | Not enough data | Not enough data | 

#### Task management - Retail Task Management Software

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Task tracking** | Not enough data | Not enough data | 
| **Task planning and execution** | Not enough data | Not enough data | 
| **Task allocation** | Not enough data | Not enough data | 

#### Analytics and reporting - Retail Task Management Software

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Task reporting** | Not enough data | Not enough data | 
| **Replenishment visibility** | Not enough data | Not enough data | 
| **Shrinkage reporting** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Lark** | 9.0/10 | 33 |
| **Microsoft 365** | N/A | N/A |

#### Agentic AI - Onboarding

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Platform Content

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Forms Library** | 9.0 (30 reviews) | Not enough data | 
| **E-Forms** | 9.0 (28 reviews) | Not enough data | 
| **E-Signature** | 8.8 (28 reviews) | Not enough data | 
| **Background Checks** | 8.8 (27 reviews) | Not enough data | 
| **Offer Letter Approvals** | 8.9 (27 reviews) | Not enough data | 
| **Offer Letter Templates** | 8.8 (27 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Self-Service Portal** | 9.1 (23 reviews) | Not enough data | 
| **Automated Team Introductions** | 8.8 (23 reviews) | Not enough data | 
| **Compliance Training** | 8.6 (23 reviews) | Not enough data | 
| **Automated Onboarding Workflows** | 9.1 (23 reviews) | Not enough data | 
| **Onboarding Notifications** | 8.8 (22 reviews) | Not enough data | 

#### Platform Data

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Time-to-Productivity Reporting** | 8.8 (20 reviews) | Not enough data | 
| **Onboarding Process Reporting** | 9.1 (19 reviews) | Not enough data | 
| **Visualization** | 9.4 (21 reviews) | Not enough data | 

#### Platform

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Customization ** | 9.0 (27 reviews) | Not enough data | 
| **Integration APIs** | 8.5 (26 reviews) | Not enough data | 
| **Internationalization** | 9.3 (26 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.0 (27 reviews) | Not enough data | 
| **Performance** | 9.3 (26 reviews) | Not enough data | 
| **Mobility** | 9.1 (27 reviews) | Not enough data | 
| **Reporting** | 8.9 (26 reviews) | Not enough data | 
| **Dashboards** | 8.8 (27 reviews) | Not enough data | 

#### Recruiting and Onboarding

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Interview Scheduling** | 9.0 (20 reviews) | Not enough data | 
| **Onboarding** | 9.2 (21 reviews) | Not enough data | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Lark** | N/A | N/A |
| **Microsoft 365** | N/A | N/A |

#### Agentic AI - Note-Taking Software

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **Lark** | N/A | N/A |
| **Microsoft 365** | N/A | N/A |

#### Agentic AI - Employee Intranet

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Lark** | N/A | N/A |
| **Microsoft 365** | N/A | N/A |

#### Knowledge Base

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### Meeting Management

| Product | Score | Reviews |
|---|---|---|
| **Lark** | N/A | N/A |
| **Microsoft 365** | N/A | N/A |

#### Pre-Meeting Tools

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Agenda** | Not enough data | Not enough data | 

#### Meeting Tools

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Minutes** | Not enough data | Not enough data | 
| **Notes** | Not enough data | Not enough data | 
| **Digital Workspace** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 

#### Post-Meeting Tools

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Task Delegation** | Not enough data | Not enough data | 
| **Participant Email** | Not enough data | Not enough data | 
| **Meeting Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Meeting Management

| Feature | Lark | Microsoft 365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Document Creation Software](https://www.g2.com/categories/document-creation), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging)

**Unique to Lark (7):** [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Objectives and Key Results (OKR) Software](https://www.g2.com/categories/objectives-and-key-results-okr), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Note-Taking Software](https://www.g2.com/categories/note-taking-software), [Retail Task Management Software](https://www.g2.com/categories/retail-task-management), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Meeting Management Software](https://www.g2.com/categories/meeting-management)

**Unique to Microsoft 365 (10):** [Email Management Software](https://www.g2.com/categories/email-management), [Email Client Software](https://www.g2.com/categories/email-client), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Spreadsheets Software](https://www.g2.com/categories/spreadsheets), [Presentation Software](https://www.g2.com/categories/presentation-software), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Office Suites Software](https://www.g2.com/categories/office-suites), [Calendar Software](https://www.g2.com/categories/calendar-software), [Survey Software](https://www.g2.com/categories/survey)


---
## Reviewer Demographics

### By Company Size

| Segment | Lark | Microsoft 365 | 
|---|---|---|
| **Small-Business** | 49.7% | 34.4% | 
| **Mid-Market** | 30.4% | 35.4% | 
| **Enterprise** | 19.9% | 30.2% | 

### By Industry

#### Lark

- **Information Technology and Services:** 13.8%
- **Computer Software:** 11.3%
- **Marketing and Advertising:** 6.9%
- **Higher Education:** 6.9%
- **Internet:** 5.0%
- **Consumer Electronics:** 3.1%
- **Education Management:** 3.1%
- **Hospital & Health Care:** 2.5%
- **E-Learning:** 2.5%
- **Financial Services:** 2.5%
- **Other:** 42.5%

#### Microsoft 365

- **Information Technology and Services:** 10.7%
- **Education Management:** 5.8%
- **Computer Software:** 5.2%
- **Higher Education:** 4.8%
- **Hospital & Health Care:** 4.0%
- **Financial Services:** 3.0%
- **Marketing and Advertising:** 2.6%
- **Non-Profit Organization Management:** 2.4%
- **Construction:** 2.1%
- **Accounting:** 2.0%
- **Other:** 57.2%

---
## Alternatives

### Alternatives to Lark

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56415 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39071 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19049 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11930 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48046 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12501 reviews)
- [Coda](https://www.g2.com/products/superhuman-coda/reviews) — 4.6/5 stars (491 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13657 reviews)
- [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) — 4.4/5 stars (717 reviews)

### Alternatives to Microsoft 365

- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48046 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56415 reviews)
- [ONLYOFFICE Workspace](https://www.g2.com/products/onlyoffice-workspace/reviews) — 4.4/5 stars (66 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [LibreOffice](https://www.g2.com/products/libreoffice/reviews) — 4.3/5 stars (272 reviews)
- [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) — 4.4/5 stars (717 reviews)
- [WPS Office](https://www.g2.com/products/wps-office/reviews) — 4.4/5 stars (333 reviews)
- [OpenOffice](https://www.g2.com/products/openoffice/reviews) — 4.3/5 stars (312 reviews)
- [MobiOffice](https://www.g2.com/products/mobioffice/reviews) — 4.5/5 stars (39 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)

---
## Top Discussions

### Lark

- Title: [How does Lark app work?](https://www.g2.com/discussions/lark-how-does-lark-app-work) — 1 comment
  > **Top comment:** "It's one-stop shop for all your work needs. It's like Google Suite on steroids!"

### Microsoft 365

- Title: [how to transfer microsoft office to another computer](https://www.g2.com/discussions/how-to-transfer-microsoft-office-to-another-computer) — 4 comments, 1 upvote
  > **Top comment:** "To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer."
- Title: [what is the best way to make sure you never lose any work if your computer crashes](https://www.g2.com/discussions/14451-what-is-the-best-way-to-make-sure-you-never-lose-any-work-if-your-computer-crashes) — 3 comments, 1 upvote
  > **Top comment:** "Connect OneDrive to your Office files so you can backup, access, share, and collaborate on all your files from anywhere"
- Title: [What are the uses of Microsoft software?](https://www.g2.com/discussions/what-are-the-uses-of-microsoft-software) — 2 comments, 1 upvote
  > **Top comment:** "Software can be used as Office Applications as well as using the M365 services like Power Apps etc"
- Title: [What is Microsoft Office features?](https://www.g2.com/discussions/what-is-microsoft-office-features) — 2 comments
  > **Top comment:** "Wide range of products like:
Power point
Word
Excel
Visio"
- Title: [What you can other things you can do to Microsoft office?](https://www.g2.com/discussions/what-you-can-other-things-you-can-do-to-microsoft-office) — 2 comments, 1 upvote
  > **Top comment:** "You can rearrange all the programs in the Office package in your pinned program bar. I like to go warm to cool, but you could alternate or do a rainbow."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lark-lark-vs-microsoft365)