G2 reviewers report that Vertex excels in customer support, with users highlighting the prompt resolution of issues and thorough explanations provided by the support team. This level of assistance is particularly beneficial for businesses that require reliable help when navigating complex tax regulations.
Users say that LOVAT stands out for its ability to manage VAT across multiple countries seamlessly. Reviewers appreciate how the platform organizes everything from calculations to filings in one system, making tracking and reporting much easier and less time-consuming.
According to verified reviews, Vertex has a robust reporting filing system that users find easy to understand and navigate. This feature is particularly praised by enterprises that need to handle large volumes of tax data efficiently.
Reviewers mention that LOVAT simplifies VAT tasks significantly, allowing users to handle calculations and filings smoothly. This ease of use is a major draw for small businesses looking for a straightforward solution without the need for extensive training.
G2 reviewers highlight that while Vertex has a strong market presence and a higher overall satisfaction score, it sometimes faces challenges in meeting specific workflow needs, which can lead to configuration difficulties for some users.
Users report that LOVAT's user-friendly interface and high ratings in ease of setup and administration make it an attractive option for small businesses, although it may lack some of the advanced features that larger enterprises might require.
LOVAT serves as an all-in-one solution for global VAT/Sales tax/EPR liabilities. It allows to collect data across any sales channels and then prepare and...Read more
Version 8.0 is the latest O Series release which became available in March 2017. Functionality is enhanced as part of major releases (like 8.0) and service...Read more
Can O Series complete Returns?
1 Comment
Official Response from Vertex
While O Series can generate reports that support the filing of Returns it provides specific functionality that supports the exporting of transaction detail...Read more
When are O Series data updates made available?
1 Comment
Official Response from Vertex
Vertex provides monthly updates to rates, rules, and jurisdictional information. For an On-Premise deployment, the updates are published onto the online...Read more