# Best IT Asset Management Software ## How Many IT Asset Management Software Products Does G2 Track? **Total Products under this Category:** 256 ### Category Stats (Jul 2026) - **Average Rating:** 4.52/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Teqtivity (+2.22%) - Among all products in this category, Teqtivity recorded the largest rating increase compared to last month _Last updated: July 30, 2026_ ## How Does G2 Rank IT Asset Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 21,000+ Authentic Reviews - 256+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for IT Asset Management Software ![G2 Grid® for IT Asset Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/it-asset-management/grids.png?focus%5B%5D=25671&focus%5B%5D=152661&focus%5B%5D=1621548&focus%5B%5D=16222&focus%5B%5D=2397&focus%5B%5D=2864&focus%5B%5D=107230&focus%5B%5D=14979) Highlighted products: NinjaOne, ServiceNow IT Asset Management, Deel IT, Atera, TeamViewer, Freshservice, Flexera One, and Tanium. Underlying data: [Grid® JSON](https://www.g2.com/categories/it-asset-management/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=servicenow-it-asset-management&focus%5B%5D=deel-it&focus%5B%5D=atera&focus%5B%5D=teamviewer&focus%5B%5D=freshservice&focus%5B%5D=flexera-one&focus%5B%5D=tanium) **Sponsored** ### Tanium Trusted by 40% of the Fortune 100, 8 of the top 10 U.S. Banks, and all 6 branches of the U.S. Armed Forces. Tanium is the platform the world's most security-conscious organizations trust. The Tanium Autonomous IT Platform unifies endpoint management and security on a single, unified platform. Driven by real-time intelligence and generative, agentic, and predictive AI, Tanium ensures every insight and automation is based on accurate, trustworthy data so IT operations and security teams can act faster, stay resilient, and drive better business outcomes with confidence. Built on Tanium’s patented Linear Chain Architecture, teams can deploy trusted automation progressively, then execute actions safely at speed and scale - without scans or manual workflows. Continuous visibility across IT, mobile, OT, and cloud environments helps organizations accelerate decision agility, save costs through integrated automation, and strengthen resilience with closed-loop security. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1391&secure%5Bchosen_at%5D=2026-07-31T08%3A04%3A35Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=14979&secure%5Bresource_id%5D=1391&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fit-asset-management&secure%5Btoken%5D=ad0b259b55dd925f36d3901d2c645825bb48fbb2528b3dda019c0acff5e55981&secure%5Burl%5D=https%3A%2F%2Fwww.tanium.com%2Fautonomous-it-platform&secure%5Burl_type%5D=paid_promos) ### [NinjaOne](https://www.g2.com/products/ninjaone/reviews) NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work. **Average Rating:** 4.7/5.0 **Total Reviews:** 4,904 #### How Do G2 Users Rate NinjaOne? - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) - **Quality of Support:** 9.1/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.7/10 (Category avg: 8.2/10) #### Who Is the Company Behind NinjaOne? - **Seller:** [NinjaOne](https://www.g2.com/sellers/ninjaone) - **Company Website:** www.ninjaone.com - **Year Founded:** 2013 - **HQ Location:** Austin, Texas - **Twitter:** @NinjaOne 3,607 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=088d8f8972aca17db8b553b592039f99dd09562a773c2979f4e191848ab016f2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6436301%2F&secure%5Burl_type%5D=linkedin_company_website) 2,376 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** IT Manager, Owner - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 47% Medium, 45% Small #### What Do G2 Reviewers Say About NinjaOne? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of NinjaOne, streamlining asset management and automating essential tasks effortlessly. - Users praise the **powerful automation** capabilities of NinjaOne, enhancing efficiency and simplifying device management. - Users appreciate the **easy navigation and dashboard** of NinjaOne, facilitating quick device management and monitoring. - Users praise NinjaOne for its **automated updates and efficient alerts** , significantly simplifying server management and saving time. - Users value the **excellent customer support** from NinjaOne, noting quick access to knowledgeable staff and practical solutions. ##### Cons - Users feel the **missing features** limit functionality, particularly lacking client and customer portal capabilities. - Users find the **search function lacking** , and the interface can confuse end users with unclear icons. - Users find NinjaOne has **limited features** , especially in mobile app functionality and device management options. - Users find that NinjaOne needs **improvement in search functionality** and a better ticketing dashboard for efficiency tracking. - Users report facing **feature issues** with function settings and a lack of adequate role-based controls in NinjaOne. #### What Are Recent G2 Reviews of NinjaOne? **["Impowered Our MSP to Resolve Issues Quickly and Grow Quickly"](https://www.g2.com/survey_responses/ninjaone-review-10168731)** **Rating:** 4.5/5.0 stars _— Robert M._ [Read full review](https://www.g2.com/survey_responses/ninjaone-review-10168731) **["Revolutionalised Our Workflows"](https://www.g2.com/survey_responses/ninjaone-review-8785777)** **Rating:** 5.0/5.0 stars _— Drew B._ [Read full review](https://www.g2.com/survey_responses/ninjaone-review-8785777) #### What Are G2 Users Discussing About NinjaOne? - [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) - 2 comments - [Does Office 365 Backup your data?](https://www.g2.com/discussions/does-office-365-backup-your-data) - 3 comments - [What does Dropsuite Backup?](https://www.g2.com/discussions/what-does-dropsuite-backup) - 1 comment ### [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB. ServiceNow ITAM provides workspaces tailored for asset managers. Gain visibility and control to respond to business questions and for seamless collaboration across functions. **Average Rating:** 4.3/5.0 **Total Reviews:** 486 #### How Do G2 Users Rate ServiceNow IT Asset Management? - **Ease of Use:** 8.2/10 (Category avg: 8.9/10) - **Quality of Support:** 8.6/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.4/10 (Category avg: 8.2/10) #### Who Is the Company Behind ServiceNow IT Asset Management? - **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow) - **Company Website:** www.servicenow.com - **Year Founded:** 2004 - **HQ Location:** Santa Clara, CA - **Twitter:** @servicenow 55,548 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f146dd2da6255ae21db2f89043b268912043fe250660dfee40ba3c0574bb1ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F29352%2F&secure%5Burl_type%5D=linkedin_company_website) 35,081 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 53% Large, 19% Medium #### What Do G2 Reviewers Say About ServiceNow IT Asset Management? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **software license optimization** features of ServiceNow IT Asset Management, significantly reducing costs and waste. - Users find ServiceNow IT Asset Management very **easy to use** , effectively managing assets and simplifying complex software processes. - Users value the **seamless integrations** of ServiceNow IT Asset Management, enhancing efficiency and streamlining operations significantly. - Users value the **helpful tracking of IT assets** in ServiceNow IT Asset Management, enhancing efficiency and accuracy. - Users value the **robust features** of ServiceNow IT Asset Management for optimizing licenses and enhancing asset tracking. ##### Cons - Users note a **significant learning curve** with ServiceNow IT Asset Management, making adoption and implementation challenging. - Users find ServiceNow IT Asset Management **too expensive** , especially for small companies with limited budgets and needs. - Users find **complexity in initial setup and licensing** , making implementation and configuration challenging without expert support. - Users find the **difficult setup** and complex integrations frustrating, requiring significant time and effort to manage effectively. - Users express frustration over the **insufficient information** regarding setup and customization options in ServiceNow IT Asset Management. #### What Are Recent G2 Reviews of ServiceNow IT Asset Management? **["End-to-End IT Asset Visibility That Speeds Troubleshooting and Smarter Decisions"](https://www.g2.com/survey_responses/servicenow-it-asset-management-review-13047951)** **Rating:** 4.5/5.0 stars _— Shubhangi G._ [Read full review](https://www.g2.com/survey_responses/servicenow-it-asset-management-review-13047951) **["A Practical Look at ServiceNow IT Asset Management - Strengths and Challenges"](https://www.g2.com/survey_responses/servicenow-it-asset-management-review-12974892)** **Rating:** 4.5/5.0 stars _— Ganesh G._ [Read full review](https://www.g2.com/survey_responses/servicenow-it-asset-management-review-12974892) #### What Are G2 Users Discussing About ServiceNow IT Asset Management? - [What is ServiceNow IT Asset Management used for?](https://www.g2.com/discussions/what-is-servicenow-it-asset-management-used-for) - 1 comment, 1 upvote ### [Deel IT](https://www.g2.com/products/deel-it/reviews) Deel IT is a global IT management platform that helps organizations provision, secure, support, and recover employee devices and software across distributed teams. It enables IT teams to manage the full device and access lifecycle for remote and international employees, with onboarding and offboarding actions triggered automatically through connected HR systems. Devices arrive ready to use with predefined security, applications, and access controls, and are recovered and secured when employees leave. Deel IT supports operations in more than 130 countries and replaces manual coordination across vendors, regions, and tools with centralized workflows and shared visibility across IT and HR. Key capabilities and value include: - Device lifecycle management: Centralized ordering, shipping, tracking, repairs, recovery, storage, and reuse of laptops and accessories with real-time inventory visibility, supported by a 99.1% on-time delivery rate. - Global device recovery: Coordinated collection, wiping, storage, and redeployment of devices worldwide, with a 96% global device recovery rate. - Mobile device management (MDM): Automated enrollment, policy enforcement, remote locking, and device wiping to maintain compliance and consistency across all company-owned devices. - Security and endpoint protection: Built-in endpoint monitoring, encryption, and threat prevention help protect company data across distributed environments. - Access and identity management: Single sign-on, multi-factor authentication, and automated access provisioning and revocation ensure employees have appropriate access throughout their lifecycle. - Software and app provisioning: Applications and licenses are assigned, updated, and removed automatically based on employee status. - Global IT support: 24/7 employee-facing support provides troubleshooting and device assistance across regions and time zones. - HR-connected automation: Onboarding and offboarding workflows sync with HR systems to reduce handoffs and manual work. Deel IT is used by IT managers, system administrators, and People Ops teams who need centralized control, security, and visibility as their workforce scales globally. **Average Rating:** 4.8/5.0 **Total Reviews:** 286 #### How Do G2 Users Rate Deel IT? - **Ease of Use:** 9.4/10 (Category avg: 8.9/10) - **Quality of Support:** 9.2/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.6/10 (Category avg: 8.2/10) #### Who Is the Company Behind Deel IT? - **Seller:** [Deel](https://www.g2.com/sellers/deel) - **Company Website:** www.deel.com - **Year Founded:** 2019 - **HQ Location:** San Francisco, California - **Twitter:** @deel 30,540 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d5504a479e9be6f2e8820ea212a1789f85d484beb45025ce212dd3c4adce504&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdeel%2F&secure%5Burl_type%5D=linkedin_company_website) 9,619 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Interpreter - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 45% Small, 45% Medium #### What Do G2 Reviewers Say About Deel IT? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Deel IT, finding it simplifies tracking hours and invoicing. - Users appreciate the **user-friendly interface** of Deel IT, finding it easy to navigate and manage funds effortlessly. - Users find Deel IT to be **intuitive and easy to navigate** , making management and tracking a breeze. - Users commend Deel IT for its **attentive and responsive customer support** , ensuring quick and effective solutions throughout their experience. - Users praise the **clean and responsive interface** of Deel IT, enhancing their overall experience and productivity. ##### Cons - Users find Deel IT to be **too expensive** due to high withdrawal and conversion fees impacting their experience. - Users find the **insights tab lacking accuracy** , leading to confusion in expenses and payment categorization. - Users find the **insufficient information** in the insights tab and taxation guidance frustrating and unhelpful. - Users find the **missing features** frustrating, noting lack of options and confusing functionality for their specific needs. - Users experience **slow performance** with Deel IT, noting long load times and occasional delays in responses. #### What Are Recent G2 Reviews of Deel IT? **["Facilitate International Payments with Efficiency"](https://www.g2.com/survey_responses/deel-it-review-13120639)** **Rating:** 5.0/5.0 stars _— Samuel G._ [Read full review](https://www.g2.com/survey_responses/deel-it-review-13120639) **["Deel IT Streamlines Global Device Management and Onboarding in One Platform"](https://www.g2.com/survey_responses/deel-it-review-13181472)** **Rating:** 5.0/5.0 stars _— Verified User in Apparel & Fashion_ [Read full review](https://www.g2.com/survey_responses/deel-it-review-13181472) ### [Atera](https://www.g2.com/products/atera/reviews) The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting and automation- thus empowering IT teams and MSPs to efficiently manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Introducing Robin by Atera: It isn’t another IT solution, it’s a transformation in how organization scale IT. This evolution paves the way for Autonomous IT, shifting the modus operandi from reactive or routine automation to proactive and preemptive action. (1) Cut 40% of your IT workload: Eliminate 100% of tasks that drain your team’s time. Robin doesn’t just assist, it acts and resolves. (2) Always-on. No downtime: Deliver 24/7/365 IT support, no vacations, no sick leave. (3) A personal IT tech for every employee: Intelligent, context-aware AI agent that understands your environment, adapts to each user, responds instantly, and resolves autonomously. Plus, early-adopters have said it’s also quite polite. Atera is pioneering the shift from automation to AI-powered autonomy in IT. With our AI agents, IT teams can offload repetitive tasks, resolve issues faster, ensure better service, and focus on strategy rather than fix/break or firefighting. We maintain the highest security and compliance standards and follow responsible AI frameworks, ensuring our AI can be a trusted extension of your IT team. Trusted by over 13K customers in 120+ countries, Atera offers a scalable solution enabling organizations to drive sustainable growth and maximize organizational efficiency. Discover how Atera can help you achieve unparalleled IT efficiency. Try Atera free for 30 days at: www.atera.com **Average Rating:** 4.6/5.0 **Total Reviews:** 1,219 #### How Do G2 Users Rate Atera? - **Ease of Use:** 9.3/10 (Category avg: 8.9/10) - **Quality of Support:** 9.0/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.1/10 (Category avg: 8.2/10) #### Who Is the Company Behind Atera? - **Seller:** [Atera](https://www.g2.com/sellers/atera) - **Company Website:** www.atera.com - **Year Founded:** 2011 - **HQ Location:** Tel Aviv - **Twitter:** @AteraCloud 1,675 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d38cf3be9c748c5d823f0616da1e9a35094eec1b19735765c7c4c229a7d79702&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F98739%2F&secure%5Burl_type%5D=linkedin_company_website) 415 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, IT Manager - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 55% Small, 30% Medium #### What Do G2 Reviewers Say About Atera? _AI-generated summary from verified user reviews_ ##### Pros - Users find Atera to be incredibly **easy to use** , streamlining workstation and server management in one place. - Users value the **powerful automation tools** of Atera, enabling efficient workstation and server management through scripts and remote access. - Users appreciate the **all-in-one dashboard** of Atera, which streamlines their workflow and enhances productivity drastically. - Users value the **efficiency** of Atera, noting its automation and ease of use streamline their device management. - Users appreciate Atera's **proactive monitoring** , enhancing efficiency with a seamless all-in-one dashboard for better workflow. ##### Cons - Users note **missing features** like checklists and insufficient alert context, complicating their overall Atera experience. - Users find the **limited features** of Atera restrictive, especially in the mobile app and billing options. - Users report that **improvement is needed** in Atera's interface changes and remote access reliability, impacting workflows. - Users note that **report loading times and limited customization** can hinder efficiency and usability within Atera. - Users highlight **feature issues** with Atera, including inconvenient billing increments and disruptive interface changes. #### What Are Recent G2 Reviews of Atera? **["A practical way to coordinate technicians, users, and infrastructure work"](https://www.g2.com/survey_responses/atera-review-13121276)** **Rating:** 4.5/5.0 stars _— Alamgir H._ [Read full review](https://www.g2.com/survey_responses/atera-review-13121276) **["Atera boosts productivity with automations, WhatsApp, and reports"](https://www.g2.com/survey_responses/atera-review-13106823)** **Rating:** 5.0/5.0 stars _— Fabian M._ [Read full review](https://www.g2.com/survey_responses/atera-review-13106823) #### What Are G2 Users Discussing About Atera? - [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) - 1 comment - [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) - 1 comment - [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) - 2 comments - [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) - 1 comment - [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) - 1 comment ### [TeamViewer](https://www.g2.com/products/teamviewer/reviews) TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,982 #### How Do G2 Users Rate TeamViewer? - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) - **Quality of Support:** 8.6/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.4/10 (Category avg: 8.2/10) #### Who Is the Company Behind TeamViewer? - **Seller:** [TeamViewer](https://www.g2.com/sellers/teamviewer) - **Company Website:** www.teamviewer.com - **Year Founded:** 2005 - **HQ Location:** Goppingen - **Twitter:** @TeamViewer 48,070 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19ecae1c1749b1b5b63060d84138c5e550a373f67a37dee81701b6d78c4fc845&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3479536%2F&secure%5Burl_type%5D=linkedin_company_website) 2,769 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, IT Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 41% Small, 34% Medium #### What Do G2 Reviewers Say About TeamViewer? _AI-generated summary from verified user reviews_ ##### Pros - Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. - Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. - Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. - Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. - Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. ##### Cons - Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. - Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. - Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. - Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. #### What Are Recent G2 Reviews of TeamViewer? **["Stable unattended access and great cost-effectiveness for remote support"](https://www.g2.com/survey_responses/teamviewer-review-13177650)** **Rating:** 5.0/5.0 stars _— Jose C._ [Read full review](https://www.g2.com/survey_responses/teamviewer-review-13177650) **["Reliable Tool for Remote Support and Collaboration"](https://www.g2.com/survey_responses/teamviewer-review-13109863)** **Rating:** 4.5/5.0 stars _— Ayush J._ [Read full review](https://www.g2.com/survey_responses/teamviewer-review-13109863) #### What Are G2 Users Discussing About TeamViewer? - [What are the unique benefits of using TeamViewer Remote for remote access and support?](https://www.g2.com/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 2 comments, 1 upvote - [How is TeamViewer Remote being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment - [What is TeamViewer used for?](https://www.g2.com/discussions/what-is-teamviewer-used-for) - 2 comments - [Do hackers use TeamViewer?](https://www.g2.com/discussions/teamviewer-do-hackers-use-teamviewer) - 2 comments - [What is TeamViewer tensor?](https://www.g2.com/discussions/teamviewer-engage-what-is-teamviewer-tensor) ### [Flexera One](https://www.g2.com/de/products/flexera-one/reviews) Flexera One ist eine SaaS-basierte IT-Management-Lösung, die mit und für Organisationen wie Ihre mit hochkomplexen hybriden Umgebungen entwickelt wurde. Mit Flexera One können Sie Ihren gesamten Bestand visualisieren und datengesteuerte Entscheidungen von On-Premise über SaaS bis hin zur Cloud treffen. IT-Sichtbarkeit Die IT-Sichtbarkeitslösung von Flexera One bietet die umfassendste und klarste Sicht auf Ihren IT-Bestand. Entdeckung und Normalisierung—erhalten Sie konsistente, zuverlässige Daten und übernehmen Sie die Kontrolle über Assets, um wertvolle Einblicke in Software, Hardware, SaaS und Cloud zu gewinnen. Datenanreicherung—verbessern Sie Ihre IT-Inventardaten mit Marktintelligenz, die Ihre Entscheidungsfähigkeiten über Technopedia—die größte und vertrauenswürdigste Informationsquelle für IT-Assets weltweit—verbessert. Einheitliche Datenvisualisierung—vereinfachen Sie die Ansicht Ihrer Umgebung mit einem klaren Verständnis und Analysen, die Kontext für Geschäftsinitiativen über Ihren gesamten IT-Bestand bieten. IT-Asset-Management Das IT-Asset-Management (ITAM) von Flexera One beginnt mit dem Wissen, was Sie in Ihrem IT-Ökosystem haben—über Hardware, Software, SaaS, Cloud, Container, Cluster und virtuelle Technologien hinweg. Optimiert für das digitale Geschäft von heute, finden Sie die erforderlichen Beweise, um den Lizenzverbrauch zu bestimmen, wie z.B. IBM-Subkapazitätsanforderungen. Software-Asset-Management—Flexera One ist die einzige SAM-Lösung, die die Exponentialität der Lizenzierung mit der erforderlichen Tiefe, Breite, Algorithmen und Automatisierung löst, um wirklich eine vertrauenswürdige und genaue Lizenzposition zu schaffen. Hardware-Asset-Management—verwalten Sie die Hardware, die Sie besitzen oder leasen, egal wo sie sich befindet. Treffen Sie kritische Entscheidungen im Hardware-Lebenszyklus, um die Produktivität der Benutzer zu unterstützen, die Geschäftskontinuität zu gewährleisten und das Beste aus Ihren Hardware-Investitionen herauszuholen. SaaS-Management—erhalten Sie ein aktuelles und vollständiges Bild der SaaS-Nutzung, um Ihre Geschäftspartner zu unterstützen, während Sie die SaaS-Ausgaben mit all Ihren Anbietern optimieren. Ergreifen Sie Maßnahmen, indem Sie Schatten-SaaS entdecken, redundante Anwendungen entfernen und Abonnements basierend auf der tatsächlichen Nutzung automatisch optimieren. Softwareanforderung und -wiederverwendung—reduzieren Sie proaktiv die Ausbreitung und bieten Sie Endbenutzern einen Katalog genehmigter Software, SaaS und Cloud-Instanzen—damit Sie sie innerhalb von Leitplanken halten und gleichzeitig das Unternehmen agil und innovativ machen. Reclaimen Sie ungenutzte Technologie, um zukünftige Kosten zu vermeiden. Integrieren Sie sich mit ITSM-Anbietern, damit Sie Benutzer dort treffen können, wo sie sind, und ein nahtloses Endbenutzererlebnis bieten. Cloud-Kostenoptimierung Flexera One bietet einen einzigartigen Ansatz zur Cloud-Kostenoptimierung, der es Cloud-Governance-Teams ermöglicht, mit Geschäftseinheiten und Cloud-Ressourcenbesitzern zusammenzuarbeiten, um Ausgaben zu optimieren. Mit Flexera One erhalten Sie ein umfassendes Set an Cloud-Kostenoptimierungsfunktionen, die darauf ausgelegt sind, Kosten in Ihrer gesamten Cloud-Umgebung einfach zu reduzieren. Cloud-Kostenmanagement—erhalten Sie Einblick in die Cloud-Nutzung und -Kosten für alle Ihre Cloud-Konten. Sie können die kosteneffektivsten Regionen und Instanzgrößen bewerten und berichten und tief in öffentliche und private Cloud-Kosten nach Anwendung, Kategorie, Geschäftseinheit, Kostenstelle, Abteilung oder Team eintauchen. Sie können auch Kosten für Rückbelastung und Showback mit vollständiger Sicherung und Begründung zuweisen. Cloud-Governance—Flexera One bietet eine leistungsstarke Richtlinien-Engine, die es Ihren Cloud-Governance-Teams ermöglicht, die Nutzung der hybriden Cloud mit vorgefertigten und benutzerdefinierten Richtlinien zu verwalten und zu steuern, um die Governance von Kosten, Betrieb, Sicherheit und Compliance zu automatisieren. Cloud-Migration und -Modernisierung Erfolgreiche IT-Modernisierung erfordert eine ordnungsgemäße Analyse, Priorisierung und Planung. Flexera One’s Cloud-Migration und -Modernisierung bietet die umsetzbare Intelligenz, die Sie benötigen, um Ihre Cloud-Modernisierung und -Migration zu optimieren—egal, wo Sie sich auf Ihrer Cloud-Reise befinden. Cloud-Migrationsplanung—Flexera One gibt Ihnen die umsetzbare Intelligenz, die Sie benötigen, um Ihre On-Premises-zu-Cloud-Migrationsreise von Anfang bis Ende mit vollständiger Kontextsichtbarkeit in Geschäftsdienste zu optimieren. Cloud-Kostenbewertung—Flexera One bietet umfassende Workload-Bewertungen, um Ihnen zu zeigen, welcher Cloud-Typ, Anbieter, benutzerdefinierte Instanzwahl, Kaufart und Ressourcenbereitstellung am besten für Ihre Workload-, Budget- und Leistungsanforderungen geeignet sind—alles, um Ihre Cloud-Kosteneinsparungen zu optimieren. Workload-Platzierung—Cloud-Migration und -Modernisierung bietet umfassende Workload-Bewertungen für vollständige Sichtbarkeit in Ihre aktuellen Workloads, damit Sie priorisieren und identifizieren können, welche Anbieter am besten für Ihre Leistungsanforderungen geeignet sind, um eine erfolgreiche Migration von Workloads in die Cloud sicherzustellen. **Average Rating:** 4.3/5.0 **Total Reviews:** 135 #### How Do G2 Users Rate Flexera One? - **Einfache Bedienung:** 8.4/10 (Category avg: 8.9/10) - **Support-Qualität:** 8.2/10 (Category avg: 9.0/10) - **War the product ein guter Geschäftspartner?:** 8.4/10 (Category avg: 9.1/10) - **Verwaltung von Vermögensrichtlinien:** 8.4/10 (Category avg: 8.2/10) #### Who Is the Company Behind Flexera One? - **Verkäufer:** [Flexera](https://www.g2.com/de/sellers/flexera) - **Gründungsjahr:** 2008 - **Hauptsitz:** Itasca, IL - **Twitter:** @flexera 4,737 Twitter-Follower - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=061b4bebab3b28d42c84dd8c9c96f7703eae865b254ca28367a87bf1b7fe4516&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F574962%2F&secure%5Burl_type%5D=linkedin_company_website) 2,072 Mitarbeiter\*innen auf LinkedIn® #### Who Uses This Product? - **Who Uses This:** Analyst, Berater - **Top Industries:** Informationstechnologie und Dienstleistungen, Computersoftware - **Company Size:** 72% Large, 20% Medium #### What Do G2 Reviewers Say About Flexera One? _AI-generated summary from verified user reviews_ ##### Pros - Benutzer schätzen die **Benutzerfreundlichkeit** von Flexera One, dank seiner intuitiven Benutzeroberfläche und optimierten Funktionalität. - Benutzer schätzen das **einheitliche Dashboard** von Flexera One, das die Verwaltung von On-Premises- und Cloud-Umgebungen vereinfacht. - Benutzer schätzen die **einfache Integration** mit mehreren Systemen, die die Datensichtbarkeit und den Arbeitsablauf in IT-Umgebungen verbessern. - Benutzer schätzen die **hohe Produktqualität** von Flexera One und bemerken das benutzerfreundliche Design und die nahtlosen Integrationen. - Benutzer schätzen die **einheitliche Sichtbarkeit** von Flexera One, die das IT-Management über Software-, Hardware- und Cloud-Ressourcen hinweg vereinfacht. ##### Cons - Benutzer stehen bei Flexera One vor einer **steilen Lernkurve** aufgrund der komplexen Einrichtung und anfänglichen Implementierungsherausforderungen. - Benutzer finden die **schwierige Lernkurve** von Flexera One herausfordernd, insbesondere bei fortgeschrittenen Funktionen und der anfänglichen Einarbeitung. - Benutzer finden die **Lernkurve steil** , mit einer überwältigenden Benutzeroberfläche und einem komplexen Onboarding, das Verbesserungen erfordert. - Benutzer stehen vor einem **komplexen Einrichtungsprozess** , der erhebliche Ressourcen und technisches Fachwissen für eine effektive Implementierung erfordert. - Benutzer stehen oft vor einer **schwierigen Einrichtung** aufgrund der komplexen Implementierung und Integration mit bestehenden Systemen. #### What Are Recent G2 Reviews of Flexera One? **["Flexera One Bewertung: Hilfreich für IT-Ausgaben und Compliance"](https://www.g2.com/de/survey_responses/flexera-one-review-13148953)** **Rating:** 4.5/5.0 stars _— PALEPU M._ [Read full review](https://www.g2.com/de/survey_responses/flexera-one-review-13148953) **["Zentralisiertes IT-Asset-Management mit starken Integrationen und Compliance-Berichterstattung"](https://www.g2.com/de/survey_responses/flexera-one-review-13168371)** **Rating:** 4.5/5.0 stars _— Harish A._ [Read full review](https://www.g2.com/de/survey_responses/flexera-one-review-13168371) ### [Tanium](https://www.g2.com/de/products/tanium/reviews) Die Tanium Autonomous IT Platform vereint Endpoint-Management und Sicherheit auf einer einzigen, einheitlichen Plattform. Angetrieben von Echtzeit-Intelligenz sowie generativer, agentischer und prädiktiver KI, stellt Tanium sicher, dass jede Erkenntnis und Automatisierung auf genauen, vertrauenswürdigen Daten basiert, sodass IT-Betriebs- und Sicherheitsteams schneller handeln, widerstandsfähig bleiben und bessere Geschäftsergebnisse mit Zuversicht erzielen können. Basierend auf Taniums patentierter Linear Chain Architecture können Teams vertrauenswürdige Automatisierung schrittweise einführen und dann Aktionen sicher mit Geschwindigkeit und Skalierung ausführen - ohne Scans oder manuelle Workflows. Kontinuierliche Sichtbarkeit über IT-, mobile, OT- und Cloud-Umgebungen hinweg hilft Organisationen, die Entscheidungsagilität zu beschleunigen, Kosten durch integrierte Automatisierung zu sparen und die Widerstandsfähigkeit mit geschlossener Sicherheitsschleife zu stärken. **Average Rating:** 4.5/5.0 **Total Reviews:** 70 #### How Do G2 Users Rate Tanium? - **Einfache Bedienung:** 8.5/10 (Category avg: 8.9/10) - **Support-Qualität:** 8.8/10 (Category avg: 9.0/10) - **War the product ein guter Geschäftspartner?:** 8.2/10 (Category avg: 9.1/10) - **Verwaltung von Vermögensrichtlinien:** 9.2/10 (Category avg: 8.2/10) #### Who Is the Company Behind Tanium? - **Verkäufer:** [Tanium](https://www.g2.com/de/sellers/tanium) - **Unternehmenswebsite:** www.tanium.com - **Gründungsjahr:** 2007 - **Hauptsitz:** Emeryville, CA - **Twitter:** @Tanium 7,243 Twitter-Follower - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a18ab3ddc9fe8d4fff36bb86d82fe171405b7c3401d61d59fbc3fe5437fc90e6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2109024%2F&secure%5Burl_type%5D=linkedin_company_website) 2,333 Mitarbeiter\*innen auf LinkedIn® #### Who Uses This Product? - **Top Industries:** Informationstechnologie und Dienstleistungen, Krankenhaus & Gesundheitswesen - **Company Size:** 50% Large, 31% Medium #### What Do G2 Reviewers Say About Tanium? _AI-generated summary from verified user reviews_ ##### Pros - Benutzer finden **Benutzerfreundlichkeit** in Tanium, insbesondere beim Planen von Patches und beim effizienten Verwalten großer Infrastrukturen. - Benutzer schätzen die **Geschwindigkeit und Klarheit** von Tanium, die Echtzeiteinblicke und effiziente Problemlösungen über Endpunkte hinweg ermöglichen. - Benutzer schätzen die **zuverlässige Echtzeit-Transparenz** von Tanium, die die betriebliche Exzellenz verbessert und schnelle Entscheidungsfindung erleichtert. - Benutzer schätzen Tanium für seine **außergewöhnlichen Sicherheitsfunktionen** , die Echtzeit-Transparenz und effektive Endpoint-Management-Lösungen bieten. - Benutzer schätzen die **Echtzeit-Transparenz** , die Tanium bietet, was ihre Fähigkeit zur effektiven und proaktiven Verwaltung von Endpunkten verbessert. ##### Cons - Benutzer finden die **Lernkurve von Tanium steil** , oft überwältigt von seiner Komplexität und es mangelt an klaren Einarbeitungsressourcen. - Benutzer finden die **Komplexität** von Tanium herausfordernd, insbesondere für diejenigen, die neu in der Cybersicherheit und im On-Premise-Management sind. - Benutzer sind frustriert über die **begrenzten Funktionen** , insbesondere in Bezug auf die Linux-Kompatibilität und die Fehlerbehebungsprozesse. - Benutzer empfinden, dass die **unzureichenden Informationen** und Onboarding-Ressourcen die effektive Navigation behindern und die Fehlersuche verlängern. - Benutzer finden, dass Taniums **Lernkurve und Onboarding-Ressourcen verbessert werden müssen** , was die anfängliche Erfahrung und die Workflow-Effizienz beeinträchtigt. #### What Are Recent G2 Reviews of Tanium? **["Echtzeit-Endpunkt-Transparenz und leistungsstarke Automatisierung in einer Plattform"](https://www.g2.com/de/survey_responses/tanium-review-13128393)** **Rating:** 4.0/5.0 stars _— syed i._ [Read full review](https://www.g2.com/de/survey_responses/tanium-review-13128393) **["Echtzeit-Transparenz und schnelle globale Behebung mit Tanium"](https://www.g2.com/de/survey_responses/tanium-review-12961686)** **Rating:** 4.5/5.0 stars _— Aswindev P._ [Read full review](https://www.g2.com/de/survey_responses/tanium-review-12961686) ### [Freshservice](https://www.g2.com/products/freshservice/reviews) Freshservice by Freshworks is an AI-powered ServiceOps platform built for modern enterprises that need to move fast without sacrificing control. By unifying ITSM, ITOM, IT asset management, and enterprise service management on a single platform with a shared data layer, Freshservice eliminates the tool sprawl and visibility gaps that slow teams down - creating one source of truth across services, assets, and infrastructure. IT teams get full visibility into their environment: automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management. Beyond IT, Freshservice extends seamlessly to HR, finance, and facilities - giving every business team the same consistent, efficient service experience without the complexity of separate tools. Freshservice comes with a natively embedded AI layer called Freddy AI, that helps agents resolve issues faster, automates employee service requests, and gives leaders the insights they need to make better decisions. The result isn't just faster service; it's a fundamentally more proactive operation that surfaces and resolves issues before they impact employees. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,297 #### How Do G2 Users Rate Freshservice? - **Ease of Use:** 9.2/10 (Category avg: 8.9/10) - **Quality of Support:** 9.0/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) #### Who Is the Company Behind Freshservice? - **Seller:** [Freshworks](https://www.g2.com/sellers/freshworks) - **Company Website:** www.freshworks.com - **Year Founded:** 2010 - **HQ Location:** San Mateo, CA - **Twitter:** @FreshworksInc 19,020 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5f531480627d021846a1bab97814f28776888079b40b7e07b52045e7d1e35c99&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffreshworks-inc%2F&secure%5Burl_type%5D=linkedin_company_website) 7,505 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** IT Manager, IT Director - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 61% Medium, 21% Large #### What Do G2 Reviewers Say About Freshservice? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** of Freshservice, appreciating its intuitive design and efficient ticket management. - Users appreciate the **intuitive interface and extensive features** of Freshservice, simplifying both complex tasks and daily activities. - Users value the **automation features** of Freshservice, significantly enhancing efficiency and streamlining ticket management processes. - Users praise the **variety of ticket organization options** in Freshservice, enhancing efficiency and user experience. - Users value the **intuitive ticket management** in Freshservice, enhancing usability and streamlining internal approval processes. ##### Cons - Users find the **missing features** in Freshservice frustrating, particularly the lack of intuitive reporting and search functionalities. - Users find the **limited features** of Freshservice restrictive, impacting the effectiveness of reporting and project management. - Users find the **learning curve steep** , with complicated configurations and unintuitive reporting features causing frustration. - Users find **limited customization** options in Freshservice, which can restrict tailoring the system to specific business needs. - Users find **ticketing issues** frustrating, especially with confusing reporting and difficulty in extracting data for management. #### What Are Recent G2 Reviews of Freshservice? **["User-Friendly No-Code Automation with Helpful API Integrations and Reporting"](https://www.g2.com/survey_responses/freshservice-review-13141245)** **Rating:** 5.0/5.0 stars _— Shubham C._ [Read full review](https://www.g2.com/survey_responses/freshservice-review-13141245) **["Clean, Customizable, and Fast—Freshservice Keeps Us Organized"](https://www.g2.com/survey_responses/freshservice-review-13160237)** **Rating:** 4.5/5.0 stars _— Enrique L._ [Read full review](https://www.g2.com/survey_responses/freshservice-review-13160237) #### What Are G2 Users Discussing About Freshservice? - [What is Freshservice used for?](https://www.g2.com/discussions/what-is-freshservice-used-for) - 3 comments, 1 upvote ### [IT Glue](https://www.g2.com/products/it-glue/reviews) IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Documentation can be linked to the others, making for a seamless experience, where your team has everything, they need at their fingertips, without having to toggle between applications. IT Glue is trusted by IT teams in over 16,000 organizations across 70+ countries. IT Glue makes documentation easy by consolidating and integrating with the monitoring, ticketing and Microsoft tools techs use every day. Hundreds of out-of-the-box documentation templates ensure you get started with ease, your team creates documentation in a consistent format, and our deep search makes everything easy to find. IT Glue is SOC 2, Type II certified, and comes with a wealth of security features, including host-proof password hosting, granular security permissions at both the group and individual levels, version control, an immutable audit trail and more. With IT Glue, users can: • Organize and manage IT assets • Formalize IT processes and practices • Create editable SOPs and Knowledge Base articles • Define relationships between assets, licensing, vendors, passwords and more • Create checklists for high-level, repeatable processes and procedures • Upload or attach various file types, such as audio and video files, images, and external links • Securely share credentials • Automate the filling of password forms or logins **Average Rating:** 4.6/5.0 **Total Reviews:** 712 #### How Do G2 Users Rate IT Glue? - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) - **Quality of Support:** 8.8/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.2/10 (Category avg: 8.2/10) #### Who Is the Company Behind IT Glue? - **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya) - **Company Website:** www.kaseya.com - **Year Founded:** 2000 - **HQ Location:** Miami, FL - **Twitter:** @KaseyaCorp 17,411 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c9a31f82a811b1e3cc7be6babe8882bb8f6b2927e142d98dd6f5662a0d0e4d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkaseya%2F&secure%5Burl_type%5D=linkedin_company_website) 5,471 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, President - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 70% Small, 26% Medium #### What Do G2 Reviewers Say About IT Glue? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of IT Glue, enjoying quick access to centralized IT documentation for efficient management. - Users find IT Glue's **flexibility in document management** invaluable for streamlining client documentation and support processes. - Users value the **effective integrations** of IT Glue, enhancing workflow and simplifying the organization of business tasks. - Users value the **effective organization** of IT Glue, making asset tracking and documentation effortless across teams. - Users love the **easy integrations** with other platforms, enhancing functionality and simplifying information access in IT Glue. ##### Cons - Users often experience **slow performance** in IT Glue, affecting productivity and causing frustration during important tasks. - Users find it frustrating that IT Glue lacks **missing features** like customizable sections and improved mobile access for documents. - Users find the **search functionality lacking** , struggling with speed and accuracy when locating documents effectively. - Users find the **learning curve challenging** , often feeling overwhelmed by complexity and needing practice to use effectively. - Users highlight **search limitations** in IT Glue, mentioning inconsistent results and slow performance, especially on mobile. #### What Are Recent G2 Reviews of IT Glue? **["IT Glue Keeps Team Knowledge Organized and Easy to Find"](https://www.g2.com/survey_responses/it-glue-review-12875692)** **Rating:** 4.5/5.0 stars _— Darren ._ [Read full review](https://www.g2.com/survey_responses/it-glue-review-12875692) **["Centralized Documentation That Streamlines Support and Collaboration"](https://www.g2.com/survey_responses/it-glue-review-12813006)** **Rating:** 4.5/5.0 stars _— D S._ [Read full review](https://www.g2.com/survey_responses/it-glue-review-12813006) #### What Are G2 Users Discussing About IT Glue? - [What is IT Glue used for?](https://www.g2.com/discussions/it-glue-what-is-it-glue-used-for) - 2 comments - [What's new with IT Glue?](https://www.g2.com/discussions/what-s-new-with-it-glue) - [What is Glue in information technology?](https://www.g2.com/discussions/what-is-glue-in-information-technology) - 1 comment - [What is it glue used for?](https://www.g2.com/discussions/what-is-it-glue-used-for) - 1 comment - [What is ITGlue?](https://www.g2.com/discussions/what-is-itglue) - 1 comment ### [HCL BigFix](https://www.g2.com/products/hcl-technologies-hcl-bigfix/reviews) HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform. Built to deliver Secure Resilient Operations, HCL BigFix enables IT and security teams to manage, secure, and remediate endpoints and infrastructure across on-premises, hybrid, and multi-cloud environments at enterprise scale. HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform. Built to deliver Secure Resilient Operations in the AI-driven threat era, HCL BigFix enables IT and security teams to manage, secure, and remediate endpoints and infrastructure across on-premises, hybrid, and multi-cloud environments at enterprise scale. As frontier AI models such as Mythos accelerate vulnerability discovery and compress exploitation timelines, BigFix helps organizations reduce exposure through near real-time remediation, continuous compliance, and intelligent automation. Enterprises choose HCL BigFix for: A single-agent, unified platform for endpoint and infrastructure management Centralized visibility and control across 155M+ endpoints and 120+ operating system variants Automated patching, continuous compliance, and real-time vulnerability remediation with \>98% first-pass patch success AI-driven automation and agentic workflows powered by AEX to enable proactive self-healing and improved Digital Employee Experience (DEX) **Average Rating:** 4.5/5.0 **Total Reviews:** 85 #### How Do G2 Users Rate HCL BigFix? - **Ease of Use:** 8.4/10 (Category avg: 8.9/10) - **Quality of Support:** 9.2/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) #### Who Is the Company Behind HCL BigFix? - **Seller:** [HCL Technologies](https://www.g2.com/sellers/hcl-technologies) - **Company Website:** hcl-software.com - **Year Founded:** 1999 - **HQ Location:** Noida, Uttar Pradesh - **Twitter:** @hcltech 425,043 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=956a02ad8dbfeae42d5674b0244526801e33ae7988583df05d94f7af84d4ede2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1756%2F&secure%5Burl_type%5D=linkedin_company_website) 246,058 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 38% Medium, 36% Large #### What Do G2 Reviewers Say About HCL BigFix? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **automation capabilities** of HCL BigFix, enhancing efficiency in endpoint management and security enforcement. - Users appreciate the **centralized endpoint management** of HCL BigFix, enhancing visibility and security across numerous devices. - Users value the **ease of use** of HCL BigFix for its centralized management and streamlined endpoint operations. - Users value the **real-time visibility and centralized management** of HCL BigFix, enhancing security and reducing operational effort. - Users value the **automated patching efficiency** of HCL BigFix, enhancing security and minimizing operational effort greatly. ##### Cons - Users find the **complex UI** of HCL BigFix challenging, leading to a steep learning curve and time-consuming troubleshooting. - Users find the **complex UI** of HCL BigFix challenging, leading to a steep learning curve for newcomers. - Users find the **poor interface design** of HCL BigFix makes it complex and less intuitive for newcomers. - Users find the **poor reporting** capabilities of HCL BigFix make it difficult to extract useful insights easily. - Users find the **UI complex and less intuitive** , resulting in a steeper learning curve for new users. #### What Are Recent G2 Reviews of HCL BigFix? **["Best for Server patching"](https://www.g2.com/survey_responses/hcl-bigfix-review-12705779)** **Rating:** 5.0/5.0 stars _— Deepak S._ [Read full review](https://www.g2.com/survey_responses/hcl-bigfix-review-12705779) **["Real-Time Visibility and Centralized Endpoint Management That Scales"](https://www.g2.com/survey_responses/hcl-bigfix-review-12330404)** **Rating:** 5.0/5.0 stars _— Sourabh M._ [Read full review](https://www.g2.com/survey_responses/hcl-bigfix-review-12330404) #### What Are G2 Users Discussing About HCL BigFix? - [What is the basic function provided by BigFix inventory?](https://www.g2.com/discussions/what-is-the-basic-function-provided-by-bigfix-inventory) - [What feature sets does the BigFix Lifecycle module provide?](https://www.g2.com/discussions/what-feature-sets-does-the-bigfix-lifecycle-module-provide) - [What is BigFix HCL?](https://www.g2.com/discussions/what-is-bigfix-hcl) - 3 comments - [What does BigFix software do?](https://www.g2.com/discussions/what-does-bigfix-software-do) ### [Lansweeper](https://www.g2.com/de/products/lansweeper/reviews) Lansweeper ist der führende Anbieter von Cyber Asset Intelligence und bietet eine einzige Quelle der Wahrheit für vollständige Transparenz in IT-, OT- und Cloud-Umgebungen. Durch die Bereitstellung einer vollständigen, genauen, konsolidierten und einheitlichen Ansicht aller Ihrer Technologie-Assets in einer zentralen Plattform stellt Lansweeper sicher, dass kein Asset übersehen wird. Es liefert umsetzbare Erkenntnisse, identifiziert Risiken und Chancen und automatisiert zeitaufwändige Aufgaben, steigert die Produktivität und spart wertvolle Zeit. Durch die nahtlose Verbindung von Teams und Tools verbessert Lansweeper die Zusammenarbeit und treibt eine kosteneffiziente betriebliche Effizienz voran. Ob bei der Optimierung von Workflows, der Sicherstellung der Compliance oder der Verbesserung der Ressourcenzuweisung, Lansweeper verwandelt IT in einen strategischen Erfolgsfaktor, der Organisationen befähigt, intelligentere, datengesteuerte Entscheidungen zu treffen und messbare Geschäftsergebnisse zu erzielen. Seit 2004 befähigt Lansweeper Organisationen, wettbewerbsfähig zu bleiben, mit genauen, umsetzbaren Daten, die die Sicherheit stärken, strategische Entscheidungen vorantreiben und die betriebliche Effizienz steigern. Vertraut von über 30.000 Kunden, darunter CMA CGM, Rentokil, Fiskars, Nestlé und Nvidia, bedient Lansweeper Unternehmen, Regierungen, Finanzinstitute, NGOs und Universitäten weltweit. **Average Rating:** 4.4/5.0 **Total Reviews:** 67 #### How Do G2 Users Rate Lansweeper? - **Einfache Bedienung:** 8.8/10 (Category avg: 8.9/10) - **Support-Qualität:** 8.9/10 (Category avg: 9.0/10) - **War the product ein guter Geschäftspartner?:** 9.2/10 (Category avg: 9.1/10) - **Verwaltung von Vermögensrichtlinien:** 8.9/10 (Category avg: 8.2/10) #### Who Is the Company Behind Lansweeper? - **Verkäufer:** [Lansweeper](https://www.g2.com/de/sellers/lansweeper) - **Unternehmenswebsite:** www.lansweeper.com - **Gründungsjahr:** 2004 - **Hauptsitz:** Merelbeke, Belgium - **Twitter:** @Lansweeper 3,201 Twitter-Follower - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6d3556d555611413998752b83925d7262f92bf87acb5920d5bc34176b80d2e77&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5239202%2F&secure%5Burl_type%5D=linkedin_company_website) 420 Mitarbeiter\*innen auf LinkedIn® #### Who Uses This Product? - **Top Industries:** Informationstechnologie und Dienstleistungen, Finanzdienstleistungen - **Company Size:** 63% Medium, 28% Large #### What Do G2 Reviewers Say About Lansweeper? _AI-generated summary from verified user reviews_ ##### Pros - Benutzer schätzen die **umfassenden Asset-Management** -Funktionen von Lansweeper, die die Sichtbarkeit und Nachverfolgung von Assets effizient verbessern. - Benutzer schätzen die **Live-Scanning- und Alarmierungsfunktionen** von Lansweeper, die die Effizienz des Asset-Managements verbessern. - Benutzer schätzen die **leistungsstarken Integrationen** von Lansweeper, die eine einheitliche Quelle der Wahrheit für IT-Abteilungen bieten. - Benutzer schätzen die **umfassenden Tracking** -Fähigkeiten von Lansweeper, die das Asset-Management und die Berichterstattungseffizienz verbessern. - Benutzer loben die **intuitive Benutzeroberfläche** von Lansweeper, die ihre Erfahrung mit effizientem Asset-Management und Reporting verbessert. ##### Cons - Benutzer erleben **App-Einschränkungen** wie UI-Leistungsprobleme und feste Anzeigekontingente für Assets in Lansweeper. - Benutzer berichten über **Leistungsprobleme der Benutzeroberfläche** und Unterschiede in den Funktionen zwischen Cloud und On-Premise, wobei wichtige Funktionen fehlen. - Benutzer haben **Einrichtungsprobleme** mit Lansweeper, was die Benutzerfreundlichkeit beeinträchtigt und die effektiven Optionen für das Asset-Management einschränkt. #### What Are Recent G2 Reviews of Lansweeper? **["Mühelose Vermögensverfolgung mit hervorragendem Support"](https://www.g2.com/de/survey_responses/lansweeper-review-12661648)** **Rating:** 5.0/5.0 stars _— Michael F._ [Read full review](https://www.g2.com/de/survey_responses/lansweeper-review-12661648) **["Eine einzige Quelle der Wahrheit für IT-Daten—AD, Azure, Hardware und mehr"](https://www.g2.com/de/survey_responses/lansweeper-review-12400476)** **Rating:** 4.5/5.0 stars _— Peter W._ [Read full review](https://www.g2.com/de/survey_responses/lansweeper-review-12400476) #### What Are G2 Users Discussing About Lansweeper? - [Wofür wird Lansweeper verwendet?](https://www.g2.com/de/discussions/what-is-lansweeper-used-for) - [Is Lansweeper free?](https://www.g2.com/de/discussions/is-lansweeper-free) - [What is Lansweeper agent?](https://www.g2.com/de/discussions/what-is-lansweeper-agent) - [Ist Lansweeper sicher?](https://www.g2.com/de/discussions/is-lansweeper-safe) - 2 comments - [Was kann Lansweeper tun?](https://www.g2.com/de/discussions/what-can-lansweeper-do) - 1 comment ### [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) Scrut Automation is a leading compliance automation platform designed for fast-growing businesses looking to streamline security, risk, and compliance without disrupting operations. It centralizes compliance functions, automates evidence collection, and simplifies audits, helping security teams reduce compliance efforts. Scrut supports 70+ out-of-the-box frameworks, including SOC 2, ISO 27001, GDPR, HIPAA, and PCI-DSS, with the flexibility to add custom frameworks for unique regulatory needs. With 150+ integrations, Scrut seamlessly integrates into your security and IT ecosystem, automating compliance, eliminating manual work, and improving risk visibility. Join 2500+ industry leaders who trust Scrut for simplified compliance and risk management. Schedule a demo today. **Average Rating:** 4.9/5.0 **Total Reviews:** 1,311 #### How Do G2 Users Rate Scrut Automation? - **Ease of Use:** 9.5/10 (Category avg: 8.9/10) - **Quality of Support:** 9.7/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.4/10 (Category avg: 8.2/10) #### Who Is the Company Behind Scrut Automation? - **Seller:** [Scrut Automation](https://www.g2.com/sellers/scrut-automation) - **Company Website:** www.scrut.io - **Year Founded:** 2022 - **HQ Location:** Palo Alto, US - **Twitter:** @scrutsocial 120 Twitter followers - **LinkedIn® Page:** [in.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bc41c2e597940ae09ba338bf6abec320af78c3999ea4eb88e00635f919f04135&secure%5Burl%5D=https%3A%2F%2Fin.linkedin.com%2Fcompany%2Fscrut-automation&secure%5Burl_type%5D=linkedin_company_website) 233 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CTO, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 50% Small, 48% Medium #### What Do G2 Reviewers Say About Scrut Automation? _AI-generated summary from verified user reviews_ ##### Pros - Users find Scrut Automation's **ease of use** invaluable for tracking tasks and maintaining team access effectively. - Users commend the **outstanding customer support** of Scrut Automation, highlighting teamwork and effective guidance throughout the process. - Users appreciate the **exceptional support and guidance** from Scrut's team, significantly enhancing their compliance experience. - Users value the **exceptional compliance management** by Scrut Automation, finding it efficient and cost-effective for SOC 2 processes. - Users value the **supportive compliance assistance** from Scrut Automation, enhancing clarity and ease during audits. ##### Cons - Users feel that Scrut Automation requires **significant improvements** in UI clarity and documentation quality for better usability. - Users note the **missing features** in Scrut Automation, particularly in auto-answering questionnaires and report customization. - Users face **technical issues** with complex modules and occasional login problems, impacting the overall user experience. - Users find the **learning curve steep** , making navigation and understanding challenging for newcomers to Scrut Automation. - Users express concerns over **lack of clarity** in test results and policy processes, complicating their experience with Scrut Automation. #### What Are Recent G2 Reviews of Scrut Automation? **["Automates Compliance and Evidence Collection — Boosts Audit Readiness and Efficiency"](https://www.g2.com/survey_responses/scrut-automation-review-13049695)** **Rating:** 4.0/5.0 stars _— Ravindra N._ [Read full review](https://www.g2.com/survey_responses/scrut-automation-review-13049695) **["Transforming Compliance and Security Management with Scrut Automation"](https://www.g2.com/survey_responses/scrut-automation-review-10499291)** **Rating:** 5.0/5.0 stars _— Karan A._ [Read full review](https://www.g2.com/survey_responses/scrut-automation-review-10499291) #### What Are G2 Users Discussing About Scrut Automation? - [What is Scrut Automation used for?](https://www.g2.com/discussions/what-is-scrut-automation-used-for) - 1 comment, 1 upvote ### [Milvus TI](https://www.g2.com/products/milvus-ti/reviews) O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento. Com foco em simplicidade, escalabilidade e integração, o Milvus se conecta facilmente a ferramentas de CRM, marketing e vendas, ajudando equipes a tomar decisões baseadas em dados e a acompanhar indicadores em tempo real. É ideal para empresas de diferentes portes que desejam profissionalizar o suporte, organizar ativos tecnológicos e fortalecer o relacionamento com seus clientes. **Average Rating:** 4.8/5.0 **Total Reviews:** 132 #### How Do G2 Users Rate Milvus TI? - **Ease of Use:** 9.3/10 (Category avg: 8.9/10) - **Quality of Support:** 9.2/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Asset Policy Management:** 10.0/10 (Category avg: 8.2/10) #### Who Is the Company Behind Milvus TI? - **Seller:** [Milvus](https://www.g2.com/sellers/milvus) - **HQ Location:** São Caetano do Sul, BR - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b5207e3e565cbf695d644e8785c6511fd183ee9cd09a9a94b41005eeeae290bf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmilvusbr%2F&secure%5Burl_type%5D=linkedin_company_website) 72 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Analista de Suporte, Analista de TI - **Top Industries:** Information Technology and Services, Computer Networking - **Company Size:** 45% Small, 42% Medium #### What Do G2 Reviewers Say About Milvus TI? _AI-generated summary from verified user reviews_ ##### Pros - Users benefit from the **efficient ticket management and automation** features of Milvus TI, streamlining daily operations effectively. - Users rave about the **automation features** of Milvus TI, significantly reducing manual workloads and enhancing efficiency. - Users praise the **efficiency** of Milvus TI, streamlining ticket management and enhancing daily operations with automation. - Users appreciate the **management efficiency** of Milvus TI, automating tasks and enhancing daily operations seamlessly. - Users value the **WhatsApp integration** in Milvus TI, which streamlines ticket management and enhances operational efficiency. ##### Cons - Users experience **connection issues** with Milvus TI, especially on older hardware, leading to sluggish performance and unreliability. - Users find the **performance issues** of Milvus TI concerning, particularly on older hardware with sluggish connections. - Users find Milvus TI **initially complex** due to filter usage, but it becomes manageable with time and effort. - Users experience **latency issues** with Milvus TI, especially on older hardware, affecting performance and connection speed. - Users find the **learning curve steep** with Milvus TI, making it initially complex for those unfamiliar with filters. #### What Are Recent G2 Reviews of Milvus TI? **["Intuitive system with complete inventory, service, and tickets, good cost-benefit"](https://www.g2.com/survey_responses/milvus-ti-review-12376802)** **Rating:** 4.0/5.0 stars _— Gabriel M._ [Read full review](https://www.g2.com/survey_responses/milvus-ti-review-12376802) **["Strategic dashboards that elevate real-time support management"](https://www.g2.com/survey_responses/milvus-ti-review-12378087)** **Rating:** 5.0/5.0 stars _— Pytter S._ [Read full review](https://www.g2.com/survey_responses/milvus-ti-review-12378087) ### [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) Enterprise-grade ITSM that's actually easy to use — resolve issues up to 52% faster with AI, unified asset management, and native ITOps integration built in from day one. SolarWinds Service Desk is a cloud-based IT service management (ITSM) platform that enables IT teams and other business departments to manage service requests, incidents, assets, and workflows in a unified environment. It is designed for IT professionals, service desk teams, and organizations looking to enhance their service management capabilities without the implementation overhead typically associated with enterprise ITSM tools. The platform covers incident management, problem management, change management, asset management, and CMDB in a single product. A configurable, drag-and-drop self-service portal and easy-to-use knowledge base allow end users to resolve common issues independently, while rule-based automations handle ticket routing, prioritization, escalation, and notifications without manual intervention. Customizable dashboards and reporting give teams visibility across incidents, requests, changes, and assets. AI capabilities are embedded directly into agent workflows; including ticket summarization, solution suggestions, intelligent incident/problem linking, response and resolution drafting, runbook generation, and knowledge base recommendations. These capabilities are available out of the box without additional configuration. The AI is scoped to surface relevant, actionable information at the right moment rather than requiring teams to build or maintain separate AI tooling. As part of the SolarWinds portfolio, Service Desk integrates natively with SolarWinds Observability and IT operations tools, allowing infrastructure alerts to automatically generate service desk tickets and giving technicians direct access to node health, recent changes, and other operational context within the incident record. Native integrations also include Microsoft Entra ID for user lifecycle management, Jira for cross-team escalation, Automox for patch management, and an open API for custom connections. Service Desk supports enterprise service management (ESM), enabling organizations to extend ITSM processes beyond IT, to departments such as HR, Facilities, and Legal, without additional products or professional services. For IT teams, the lift is minimal: new department portals are built on the same platform they already manage, using the same workflows, automations, and reporting. This gives IT centralized visibility and control across the organization, reducing the risk of departments adopting unauthorized tools to fill gaps in service coverage. Overall, SolarWinds Service Desk offers a robust set of features designed to enhance service management efficiency, without the headache. By integrating automation, customized workflows, and intelligent recommendations, it stands out as a comprehensive solution that not only addresses the immediate needs of IT teams but also supports broader organizational goals for improved service delivery. **Average Rating:** 4.3/5.0 **Total Reviews:** 777 #### How Do G2 Users Rate SolarWinds Service Desk? - **Ease of Use:** 9.0/10 (Category avg: 8.9/10) - **Quality of Support:** 8.9/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.0/10 (Category avg: 8.2/10) #### Who Is the Company Behind SolarWinds Service Desk? - **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc) - **Company Website:** www.solarwinds.com - **Year Founded:** 1999 - **HQ Location:** Austin, TX - **Twitter:** @solarwinds 19,570 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1765c38bb6352c68352819e76f659e536738a569e70b5125a52a054a2348dc6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F166039%2F&secure%5Burl_type%5D=linkedin_company_website) 2,824 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** IT Manager, Systems Administrator - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 67% Medium, 23% Large #### What Do G2 Reviewers Say About SolarWinds Service Desk? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use and reporting capabilities** of SolarWinds Service Desk for efficient ticket management. - Users appreciate the **comprehensive asset management** in SolarWinds Service Desk, enhancing efficiency and customization for their needs. - Users appreciate the **ease of use** of SolarWinds Service Desk, making it simple to manage support requests efficiently. - Users value the **ease of ticket submission** in SolarWinds Service Desk, facilitating smooth operations for their teams. - Users value the **simplified interface** of SolarWinds Service Desk, making ITSM processes accessible and efficient. ##### Cons - Users find **missing features** in SolarWinds Service Desk, leading to limitations in handling large enterprise needs. - Users find the **search functionality challenging** , particularly when looking for specific asset tag numbers without ticket numbers. - Users find the **insufficient information** in SolarWinds service desk challenging, affecting device management and troubleshooting efficiency. - Users note the **limited features** of SolarWinds Service Desk, feeling it lacks advanced automation and customization options. - Users experience **app limitations** regarding feature access, customizations, and mobile device usability in SolarWinds Service Desk. #### What Are Recent G2 Reviews of SolarWinds Service Desk? **["Intuitive, All-in-One ITSM That Streamlines Ticketing and Asset Management"](https://www.g2.com/survey_responses/solarwinds-service-desk-review-12748126)** **Rating:** 5.0/5.0 stars _— Lakhan N._ [Read full review](https://www.g2.com/survey_responses/solarwinds-service-desk-review-12748126) **["Simplified Ticket Management, Needs Better Integrations"](https://www.g2.com/survey_responses/solarwinds-service-desk-review-13129315)** **Rating:** 4.5/5.0 stars _— Deborah W._ [Read full review](https://www.g2.com/survey_responses/solarwinds-service-desk-review-13129315) #### What Are G2 Users Discussing About SolarWinds Service Desk? - [What is SolarWinds Service Desk used for?](https://www.g2.com/discussions/what-is-solarwinds-service-desk-used-for) - [How does help desk software work?](https://www.g2.com/discussions/solarwinds-service-desk-how-does-help-desk-software-work) - [What is remote service desk?](https://www.g2.com/discussions/what-is-remote-service-desk) - [What is the purpose of a service desk?](https://www.g2.com/discussions/what-is-the-purpose-of-a-service-desk) - [Is SolarWinds service desk on premise?](https://www.g2.com/discussions/is-solarwinds-service-desk-on-premise) ### [Ivanti Neurons for ITAM](https://www.g2.com/de/products/ivanti-neurons-for-itam/reviews) Ivanti Neurons für ITAM zentralisiert und automatisiert das Management Ihrer IT-Assets – Hardware, Software, Cloud und virtuell – von der Beschaffung bis zur Entsorgung. Es bietet Echtzeit-Transparenz und Lebenszyklusverfolgung für alle Assets, um Organisationen dabei zu helfen, Risiken zu reduzieren, die Compliance zu verbessern und Kosten zu optimieren. Die flexiblen, konfigurierbaren Workflows der Lösung unterstützen die Prozesse Ihrer Organisation, oder Sie können auf integrierte Best Practices zurückgreifen. Treffen Sie bessere, datengesteuerte Entscheidungen mit der nahtlosen Integration von Ivanti Neurons für ITAM mit Ivanti Neurons für ITSM. **Average Rating:** 4.3/5.0 **Total Reviews:** 32 #### How Do G2 Users Rate Ivanti Neurons for ITAM? - **Einfache Bedienung:** 8.0/10 (Category avg: 8.9/10) - **Support-Qualität:** 8.3/10 (Category avg: 9.0/10) - **War the product ein guter Geschäftspartner?:** 8.8/10 (Category avg: 9.1/10) - **Verwaltung von Vermögensrichtlinien:** 7.8/10 (Category avg: 8.2/10) #### Who Is the Company Behind Ivanti Neurons for ITAM? - **Verkäufer:** [Ivanti](https://www.g2.com/de/sellers/ivanti) - **Gründungsjahr:** 1985 - **Hauptsitz:** South Jordan, UT - **Twitter:** @GoIvanti 6,761 Twitter-Follower - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1219618e5715f20de371f90ac77cc74302ef129093a859a1ffcfea0fe1059649&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F15224185%2F&secure%5Burl_type%5D=linkedin_company_website) 3,023 Mitarbeiter\*innen auf LinkedIn® #### Who Uses This Product? - **Top Industries:** Informationstechnologie und Dienstleistungen - **Company Size:** 50% Large, 44% Medium #### What Do G2 Reviewers Say About Ivanti Neurons for ITAM? _AI-generated summary from verified user reviews_ ##### Pros - Benutzer schätzen den **umfassenden Arbeitsbereich** von Ivanti Neurons für ITAM, um alle ihre Assets effizient zu verwalten. ##### Cons - Benutzer erleben gelegentlich **Probleme bei der Datensynchronisation** mit Ivanti Neurons für ITAM, die im Allgemeinen auf Benutzerfehler zurückzuführen sind. #### What Are Recent G2 Reviews of Ivanti Neurons for ITAM? **["Ivanti IT Asset Management Suite Bewertung"](https://www.g2.com/de/survey_responses/ivanti-neurons-for-itam-review-7639446)** **Rating:** 4.0/5.0 stars _— Zafar Javed S._ [Read full review](https://www.g2.com/de/survey_responses/ivanti-neurons-for-itam-review-7639446) **["Umfassendes Asset-Management mühelos gemacht"](https://www.g2.com/de/survey_responses/ivanti-neurons-for-itam-review-12107379)** **Rating:** 5.0/5.0 stars _— Amanda S._ [Read full review](https://www.g2.com/de/survey_responses/ivanti-neurons-for-itam-review-12107379) #### What Are G2 Users Discussing About Ivanti Neurons for ITAM? - [Who owns Cherwell Software?](https://www.g2.com/de/discussions/who-owns-cherwell-software) - [What does asset management software do?](https://www.g2.com/de/discussions/ivanti-it-asset-management-suite-what-does-asset-management-software-do) - [What is ITAM software?](https://www.g2.com/de/discussions/what-is-itam-software) - [Does Cherwell have asset management?](https://www.g2.com/de/discussions/ivanti-it-asset-management-suite-does-cherwell-have-asset-management) - [What does asset management software do?](https://www.g2.com/de/discussions/cherwell-it-asset-management-what-does-asset-management-software-do) - ‹ Prev‹ Prev - 1 - [2](/categories/it-asset-management?order=g2_score&page=2#product-list) - [3](/categories/it-asset-management?order=g2_score&page=3#product-list) - [4](/categories/it-asset-management?order=g2_score&page=4#product-list) - [5](/categories/it-asset-management?order=g2_score&page=5#product-list) - … - [17](/categories/it-asset-management?order=g2_score&page=17#product-list) - [18](/categories/it-asset-management?order=g2_score&page=18#product-list) - [Next ›Next ›](/categories/it-asset-management?order=g2_score&page=2#product-list) Spotlight Categories [Job Search Sites](https://www.g2.com/categories/job-search-sites) [Accounting Software](https://www.g2.com/categories/accounting) [Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management) [E-commerce Fraud Protection Software](https://www.g2.com/categories/e-commerce-fraud-protection) [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems) Similar Categories - [Application Portfolio Management](/categories/application-portfolio-management) - [Auto Scaling](/categories/auto-scaling) - [Cloud Cost Management](/categories/cloud-cost-management) - [Cloud Management Platforms](/categories/cloud-management-platforms) - [Cloud Migration Assessment Tools](/categories/cloud-migration-assessment-tools) - [Columnar Databases](/categories/columnar-databases) - [Data as a Service (DaaS)](/categories/data-as-a-service-daas) - [Data Destruction](/categories/data-destruction) - [Data Extraction](/categories/data-extraction-tools) - [Data Governance](/categories/data-governance-tools) - [Data Observability](/categories/data-observability) - [Data Recovery](/categories/data-recovery) - [Digital Employee Experience (DEX) Management](/categories/digital-employee-experience-dex-management) - [Digital Experience Monitoring (DEM)](/categories/digital-experience-monitoring-dem) - [Digital Governance](/categories/digital-governance) [Browse IT Asset Management Themes](/categories/it-asset-management/themes) ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin") TL Researched and written by [Tian Lin](https://research.g2.com/insights/author/tian-lin) Updated October 3, 2024 IT asset management (ITAM) software assists with IT asset lifecycle management. The central purpose of ITAM software is to create and maintain a database encompassing the company’s digital, physical, and virtual components. This allows IT teams to gain insight into the current state and capacity of the company’s infrastructure. IT managers can utilize this information to make long-term procurement plans for IT asset purchase, maintenance, disposal, and replacement. On top of building asset databases, ITAM tools often contain features to manage contracts, finances, and risks associated with inventory. Companies can further use these tools for software patching and policy governance. ITAM software ensures each connection is approved, properly formatted, and updated, thereby reducing security risks. Real-time monitoring features allow ITAM products to identify new connections and inform administrators of new and potentially unapproved devices. Some ITAM tools not only manage hardware but also contain the capabilities of [software asset management tools](https://www.g2crowd.com/categories/software-asset-management). To qualify for inclusion in the IT Asset Management category, a product must: - Create a central IT asset database that includes common physical IT assets such as workstations, laptops, servers, printers, routers, and various Internet of Things (IoT) devices - Report the status of each IT asset, including license, warranty, contract, lifecycle, and user information - Automatically discover or manually create new IT assets Top Tools at a Glance | | Live endpoint inventory with automated patch enforcement | User Review "Impowered Our MSP to Resolve Issues Quickly and Grow Quickly" | | | Lifecycle tracking inside ServiceNow ITSM workflows | User Review "End-to-End IT Asset Visibility That Speeds Troubleshooting and Smarter Decisions" | | | Global device logistics for distributed contractors | User Review "Deel IT Streamlines Global Device Management and Onboarding in One Platform" | | | Per-technician RMM with unlimited endpoint patching | User Review "A practical way to coordinate technicians, users, and infrastructure work" | | | Remote asset support with device monitoring | User Review "Stable unattended access and great cost-effectiveness for remote support" | | | License reconciliation with Technopedia normalization engine | User Review "Flexera One Review: Helpful for IT Spend and Compliance" | | | Real-time endpoint queries across large-scale infrastructure | User Review "Real-Time Endpoint Visibility and Powerful Automation in One Platform" | | | ITIL-aligned ticketing with integrated CMDB | User Review "User-Friendly No-Code Automation with Helpful API Integrations and Reporting" | * * * Show More