# Lansweeper vs ServiceNow IT Asset Management Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Lansweeper excels in **asset discovery** , with users highlighting its seamless integration with the Atlassian Jira asset module, making it a strong choice for teams looking to enhance their asset management capabilities.
- **Users say** that Lansweeper's **upgrade process** is notably user-friendly, allowing for one-click upgrades that simplify maintenance and reduce downtime, which is a significant advantage for organizations with limited IT resources.
- **According to verified reviews** , ServiceNow IT Asset Management shines in **cost optimization and reclamation** , with features that track software usage and hardware lifecycles, helping organizations avoid over-licensing and unnecessary purchases, which is crucial for budget-conscious enterprises.
- **Reviewers mention** that while ServiceNow offers robust features, its **implementation process** can be more complex compared to Lansweeper, with some users noting a steeper learning curve that may require additional training for staff.
- **G2 reviewers highlight** that Lansweeper provides a more **intuitive user experience** , scoring higher in ease of use and setup, which is particularly beneficial for mid-market companies that need quick deployment without extensive IT support.
- **Users report** that ServiceNow's **advanced capabilities** , such as support for agentic AI and integration with cutting-edge cloud platforms, make it a strong contender for larger enterprises looking for comprehensive IT asset management solutions.



| | Lansweeper | ServiceNow IT Asset Management | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 68 | 481 | 
| **Largest Market Segment** | Mid-Market (63.6% of reviews) | Enterprise (68.8% of reviews) | 
| **Entry Level Price** | Free 0 per asset | No pricing available | 

---
## Top Pros & Cons

### Lansweeper

Pros:
- Asset Management (2 reviews)
- Alerts (1 reviews)

Cons:
- App Limitations (1 reviews)
- Cloud Integration (1 reviews)

### ServiceNow IT Asset Management

Pros:
- Asset Management (51 reviews)
- Ease of Use (24 reviews)

Cons:
- Expensive (17 reviews)
- Learning Curve (17 reviews)

---
## Ratings Comparison
| Rating | Lansweeper | ServiceNow IT Asset Management | 
|---|---|---|
  | **Meets Requirements** | 9.3 (53 reviews) | 8.8 (136 reviews) | 
  | **Ease of Use** | 8.8 (55 reviews) | 8.2 (328 reviews) | 
  | **Ease of Setup** | 8.8 (51 reviews) | 7.7 (206 reviews) | 
  | **Ease of Admin** | 9.0 (45 reviews) | 8.5 (62 reviews) | 
  | **Quality of Support** | 8.9 (41 reviews) | 8.6 (225 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (37 reviews) | 9.0 (66 reviews) | 
  | **Product Direction (% positive)** | 8.6 (51 reviews) | 9.2 (153 reviews) | 

---
## Pricing

### Lansweeper

#### Entry-Level Pricing

Plan: Free Trial

Price: Free 0 per asset

Description: Ideal for small teams who want to explore asset discovery. Start with 14 days of full access.

Key Features:
- Asset Discovery & Inventory
- Continue free (up to 100 assets)
- Unlimited User Seats

[Browse all 4 editions](https://www.g2.com/products/lansweeper/pricing)

#### Free Trial

Yes

### ServiceNow IT Asset Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Cloud Cost Management

| Product | Score | Reviews |
|---|---|---|
| **Lansweeper** | N/A | N/A |
| **ServiceNow IT Asset Management** | 9.3/10 | 13 |

#### Operations

| Feature | Lansweeper | ServiceNow IT Asset Management | 
|---|---|---|
| **Scheduling** | Not enough data | 9.2 (11 reviews) | 
| **Automation** | Not enough data | 9.5 (10 reviews) | 
| **Multi-Cloud Management** | Not enough data | 9.3 (9 reviews) | 
| **Usage Monitoring** | Not enough data | 9.3 (10 reviews) | 

#### Cost Optimization

| Feature | Lansweeper | ServiceNow IT Asset Management | 
|---|---|---|
| **Spend Forecasting and Optimization ** | Not enough data | 9.2 (10 reviews) | 
| **Recommendations  ** | Not enough data | 9.0 (10 reviews) | 
| **Spend Tracking ** | Not enough data | 9.1 (9 reviews) | 

#### Administration

| Feature | Lansweeper | ServiceNow IT Asset Management | 
|---|---|---|
| **Reporting** | Not enough data | 8.7 (10 reviews) | 
| **Dashboards and Visualizations ** | Not enough data | 9.6 (9 reviews) | 
| **Compliance** | Not enough data | 8.9 (9 reviews) | 

#### Agentic AI - Cloud Cost Management

| Feature | Lansweeper | ServiceNow IT Asset Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Lansweeper** | 8.9/10 | 23 |
| **ServiceNow IT Asset Management** | 7.3/10 | 260 |

#### Asset Inventory

| Feature | Lansweeper | ServiceNow IT Asset Management | 
|---|---|---|
| **Hardware Asset Inventory** | 9.6 (22 reviews) | 9.4 (186 reviews) | 
| **Software Asset Inventory** | 9.8 (19 reviews) | 9.0 (115 reviews) | 
| **Cloud Asset Inventory** | 8.8 (11 reviews) | 8.0 (67 reviews) | 
| **Mobile Asset Inventory** | 7.4 (9 reviews) | 7.7 (67 reviews) | 
| **Asset Discovery** | 9.3 (17 reviews) | 8.6 (88 reviews) | 

#### Generative AI

| Feature | Lansweeper | ServiceNow IT Asset Management | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.6 (27 reviews) | 
| **AI Text Generation** | Not enough data | 5.6 (25 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | Lansweeper | ServiceNow IT Asset Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.6 (15 reviews) | 
| **Multi-step Planning** | Not enough data | 5.0 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 5.0 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.2 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (9 reviews) | 
| **Decision Making** | Not enough data | 7.0 (11 reviews) | 

#### Management

| Feature | Lansweeper | ServiceNow IT Asset Management | 
|---|---|---|
| **Central Dashboard** | 9.1 (20 reviews) | 9.3 (134 reviews) | 
| **Asset Policy Management** | Feature Not Available | 8.4 (79 reviews) | 
| **Risk Management** | 8.3 (9 reviews) | 8.5 (70 reviews) | 
| **Integrations** | 8.6 (12 reviews) | 8.4 (124 reviews) | 

---
## Categories
**Shared Categories (1):** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management)


**Unique to ServiceNow IT Asset Management (1):** [Cloud Cost Management Tools](https://www.g2.com/categories/cloud-cost-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Lansweeper | ServiceNow IT Asset Management | 
|---|---|---|
| **Small-Business** | 7.6% | 8.7% | 
| **Mid-Market** | 63.6% | 22.5% | 
| **Enterprise** | 28.8% | 68.8% | 

### By Industry

#### Lansweeper

- **Information Technology and Services:** 12.1%
- **Financial Services:** 6.1%
- **Hospital & Health Care:** 6.1%
- **Logistics and Supply Chain:** 6.1%
- **Hospitality:** 4.5%
- **Telecommunications:** 3.0%
- **Automotive:** 3.0%
- **Broadcast Media:** 3.0%
- **Primary/Secondary Education:** 3.0%
- **Computer & Network Security:** 3.0%
- **Other:** 50.0%

#### ServiceNow IT Asset Management

- **Information Technology and Services:** 23.2%
- **Financial Services:** 9.2%
- **Banking:** 6.5%
- **Hospital & Health Care:** 6.5%
- **Insurance:** 5.5%
- **Manufacturing:** 4.4%
- **Computer Software:** 3.8%
- **Retail:** 2.7%
- **Consulting:** 2.7%
- **Utilities:** 2.4%
- **Other:** 33.1%

---
## Alternatives

### Alternatives to Lansweeper

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4404 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (785 reviews)
- [Device42, A Freshworks Company](https://www.g2.com/products/device42-a-freshworks-company/reviews) — 4.7/5 stars (51 reviews)
- [Snipe-IT](https://www.g2.com/products/snipe-it/reviews) — 4.6/5 stars (27 reviews)
- [GLPI](https://www.g2.com/products/glpi/reviews) — 4.5/5 stars (42 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1337 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1213 reviews)
- [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) — 4.8/5 stars (274 reviews)
- [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (706 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4031 reviews)

### Alternatives to ServiceNow IT Asset Management

- [Flexera One](https://www.g2.com/products/flexera-one/reviews) — 4.3/5 stars (122 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4404 reviews)
- [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) — 4.9/5 stars (1313 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (785 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1337 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1213 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4031 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (724 reviews)
- [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (706 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)

---
## Top Discussions

### Lansweeper

- Title: [Is Lansweeper safe?](https://www.g2.com/discussions/is-lansweeper-safe) — 2 comments
  > **Top comment:** "Define safe. It's only as safe as you configure it. Being that the software primarly is on-prem, security is in your hands. The Lansweeper Cloud Site, that..."
- Title: [What can Lansweeper do?](https://www.g2.com/discussions/what-can-lansweeper-do) — 1 comment
  > **Top comment:** "software deployment manager"

### ServiceNow IT Asset Management

- Title: [What is ServiceNow IT Asset Management used for?](https://www.g2.com/discussions/what-is-servicenow-it-asset-management-used-for) — 1 comment, 1 upvote
  > **Top comment:** "ServiceNow IT Asset Management (ITAM) is a module within the ServiceNow platform that helps organizations track, manage, and optimize their IT assets..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lansweeper-vs-servicenow-it-asset-management)