# Lansweeper vs ServiceNow IT Asset Management Comparison - What are their main differences?

At a Glance

Star Rating

**Lansweeper** [

4.4/5(69)

](https://www.g2.com/products/lansweeper/reviews#reviews)

**ServiceNow IT Asset Management** [

4.3/5(512)

](https://www.g2.com/products/servicenow-it-asset-management/reviews#reviews)

Market Segments

**Lansweeper**
Mid-Market (64.2% of reviews)

**ServiceNow IT Asset Management**
Enterprise (67.4% of reviews)

Pros & Cons

**Lansweeper**
[
Asset Management (2)
](https://www.g2.com/products/lansweeper/reviews?filters%5Bsentiment_snippet%5D=2242266&qs=pros-and-cons#reviews)[
Alerts (1)
](https://www.g2.com/products/lansweeper/reviews?filters%5Bsentiment_snippet%5D=2242255&qs=pros-and-cons#reviews)[
App Limitations (1)
](https://www.g2.com/products/lansweeper/reviews?filters%5Bsentiment_snippet%5D=2489047&qs=pros-and-cons#reviews)[
Cloud Integration (1)
](https://www.g2.com/products/lansweeper/reviews?filters%5Bsentiment_snippet%5D=2489036&qs=pros-and-cons#reviews)

**ServiceNow IT Asset Management**
[
Asset Management (45)
](https://www.g2.com/products/servicenow-it-asset-management/reviews?filters%5Bsentiment_snippet%5D=1390958&qs=pros-and-cons#reviews)[
Ease of Use (22)
](https://www.g2.com/products/servicenow-it-asset-management/reviews?filters%5Bsentiment_snippet%5D=1390377&qs=pros-and-cons#reviews)[
Learning Curve (15)
](https://www.g2.com/products/servicenow-it-asset-management/reviews?filters%5Bsentiment_snippet%5D=1389772&qs=pros-and-cons#reviews)[
Expensive (14)
](https://www.g2.com/products/servicenow-it-asset-management/reviews?filters%5Bsentiment_snippet%5D=1391427&qs=pros-and-cons#reviews)

Entry-Level Pricing

**Lansweeper**
 **Free** 0 per asset

**ServiceNow IT Asset Management**
No pricing available

Summary

AI Generated Summary

AI-generated. Powered by real user reviews.

- **G2 reviewers report** that Lansweeper excels in **asset discovery** , with users highlighting its seamless integration with the Atlassian Jira asset module, making it a strong choice for teams that prioritize tracking and managing assets effectively.
- **Users say** that ServiceNow IT Asset Management offers a robust **user interface** and integration capabilities, particularly noting how asset records are conveniently linked to the CMDB, which enhances visibility and management of assets within incident and request workflows.
- **Reviewers mention** that Lansweeper's **ease of upgrades** is a significant advantage, as users appreciate the one-button upgrade feature that simplifies system maintenance and reduces downtime, making it user-friendly for IT teams.
- **According to verified reviews** , ServiceNow IT Asset Management is praised for its **quick access to asset details** within support tickets, which helps support agents resolve issues faster and improves overall troubleshooting efficiency.
- **G2 reviewers highlight** that Lansweeper's **ease of setup** is a strong point, with many users finding the onboarding process intuitive and straightforward, allowing teams to get up and running quickly without extensive training.
- **Users report** that while ServiceNow IT Asset Management has a slightly lower score in **ease of use** , it compensates with its comprehensive features and integrations that cater to larger enterprises, making it a solid choice for organizations with complex asset management needs.

Pricing

Entry-Level Pricing

**Lansweeper**

Lansweeper

Free Trial

Free

0 per asset

Ideal for small teams who want to explore asset discovery. Start with 14 days of full access.

- Asset Discovery & Inventory
- Continue free (up to 100 assets)
- Unlimited User Seats

[Browse all 4 pricing plans](/products/lansweeper/pricing)

**ServiceNow IT Asset Management**

ServiceNow IT Asset Management
No pricing available

Free Trial

**Lansweeper**

Lansweeper

Free Trial is available

**ServiceNow IT Asset Management**

ServiceNow IT Asset Management
No trial information available

Ratings

Meets Requirements

9.3

54

8.8

154

Ease of Use

8.8

56

8.2

351

Ease of Setup

8.8

52

7.8

224

Ease of Admin

9.0

47

8.6

73

Quality of Support

8.9

42

8.6

247

Has the product been a good partner in doing business?

9.2

39

9.0

77

Product Direction (% positive)

8.6

51

9.2

170

Features by Category

IT Asset Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

8.9

24

7.5

285

Asset Inventory

Hardware Asset Inventory

9.7(won by 0.3)

24

9.4

199

Software Asset Inventory

9.8(won by 0.8)

20

9.0

127

Cloud Asset Inventory

8.9(won by 1.0)

12

7.9

69

Mobile Asset Inventory

7.4

9

7.6(won by 0.2)

71

Asset Discovery

9.4(won by 0.9)

19

8.5

97

Generative AI

AI Text Generation

Not enough data

5.6(won by default)

29

AI Text Generation

Not enough data

5.7(won by default)

27

Generative AI

Not enough data

Not enough data

Agentic AI - IT Asset Management

Autonomous Task Execution

Not enough data

6.8(won by default)

16

Multi-step Planning

Not enough data

5.4(won by default)

9

Cross-system Integration

Not enough data

6.8(won by default)

12

Adaptive Learning

Not enough data

5.4(won by default)

8

Natural Language Interaction

Not enough data

5.9(won by default)

11

Proactive Assistance

Not enough data

7.2(won by default)

12

Decision Making

Not enough data

7.4(won by default)

13

Management

Central Dashboard

9.2

22

9.4(won by 0.2)

145

Risk Management

8.3

9

8.4(won by 0.1)

75

Integrations

8.6(won by 0.1)

12

8.5

136

User Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Requisition Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Maintenance Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Problem Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Procurement Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Asset Policy Management

Feature Not Available

8.4(won by default)

85

Additional Functionality

Cost Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Asset Tracking

Not enough data

10.0(won by default)

5

Customizable Branding

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Cloud Cost Management[Hide 13 FeaturesShow 13 Features](javascript:void(0);)

Not enough data

9.3

14

Operations

Scheduling

Not enough data

9.3(won by default)

12

Automation

Not enough data

9.5(won by default)

11

Multi-Cloud Management

Not enough data

9.3(won by default)

9

Usage Monitoring

Not enough data

9.1(won by default)

11

Cost Optimization

Spend Forecasting and Optimization 

Not enough data

9.2(won by default)

10

Recommendations 

Not enough data

9.0(won by default)

10

Spend Tracking 

Not enough data

9.1(won by default)

9

Administration

Reporting

Not enough data

8.8(won by default)

11

Dashboards and Visualizations 

Not enough data

9.7(won by default)

10

Compliance

Not enough data

8.9(won by default)

9

Agentic AI - Cloud Cost Management

Autonomous Task Execution

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Reviews

Reviewers' Company Size

[![Lansweeper](https://images.g2crowd.com/uploads/product/hd_favicon/bef45300ba837b949e0efed6a25ed429/lansweeper.svg "Lansweeper")](https://www.g2.com/products/lansweeper/reviews)

Lansweeper

Small-Business(50 or fewer emp.)

7.5%

Mid-Market(51-1000 emp.)

64.2%

Enterprise(\> 1000 emp.)

28.4%

[![ServiceNow IT Asset Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-asset-management.svg "ServiceNow IT Asset Management")](https://www.g2.com/products/servicenow-it-asset-management/reviews)

ServiceNow IT Asset Management

Small-Business(50 or fewer emp.)

9.2%

Mid-Market(51-1000 emp.)

23.4%

Enterprise(\> 1000 emp.)

67.4%

Small-Business

(50 or fewer emp.)

7.5%

9.2%

Mid-Market

(51-1000 emp.)

64.2%

23.4%

Enterprise

(\> 1000 emp.)

28.4%

67.4%

Reviewers' Industry

[![Lansweeper](https://images.g2crowd.com/uploads/product/hd_favicon/bef45300ba837b949e0efed6a25ed429/lansweeper.svg "Lansweeper")](https://www.g2.com/products/lansweeper/reviews)
Lansweeper

Information Technology and Services

11.9%

Financial Services

6.0%

Hospital & Health Care

6.0%

Logistics and Supply Chain

6.0%

Hospitality

4.5%

Other

65.7%

[![ServiceNow IT Asset Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-asset-management.svg "ServiceNow IT Asset Management")](https://www.g2.com/products/servicenow-it-asset-management/reviews)
ServiceNow IT Asset Management

Information Technology and Services

23.7%

Financial Services

9.0%

Banking

6.4%

Hospital & Health Care

6.1%

Insurance

5.4%

Other

49.4%

Alternatives

**Lansweeper Alternatives**

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

[
NinjaOne
](/products/ninjaone/reviews)

 ![SolarWinds Service Desk](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-service-desk.svg "SolarWinds Service Desk")

[
SolarWinds Service Desk
](/products/solarwinds-service-desk/reviews)

 ![Device42, A Freshworks Company](https://images.g2crowd.com/uploads/product/hd_favicon/2b6e73bf06ef7cce19f8c322a5f830e8/device42-a-freshworks-company.svg "Device42, A Freshworks Company")

[
Device42, A Freshworks Company
](/products/device42-a-freshworks-company/reviews)

 ![GLPI](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d68fb3441984f65bb47553080870d100/glpi.png "GLPI")

[
GLPI
](/products/glpi/reviews)

**ServiceNow IT Asset Management Alternatives**

 ![Flexera One](https://images.g2crowd.com/uploads/product/hd_favicon/1f231bdaa59bb6c301e78faf00631187/flexera-one.svg "Flexera One")

[
Flexera One
](/products/flexera-one/reviews)

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

[
NinjaOne
](/products/ninjaone/reviews)

 ![Scrut Automation](https://images.g2crowd.com/uploads/product/hd_favicon/1bb72ddf82170ed7a1a0f70d88cd0ab9/scrut-automation.svg "Scrut Automation")

[
Scrut Automation
](/products/scrut-automation/reviews)

 ![SolarWinds Service Desk](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-service-desk.svg "SolarWinds Service Desk")

[
SolarWinds Service Desk
](/products/solarwinds-service-desk/reviews)

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