Compare Lang.ai and Loris 
Featured Products
At a Glance
Market Segments
Mid-Market (61.9% of reviews)
Mid-Market (72.7% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Lang.ai
Star Rating
(24)4.9 out of 5
Market Segments
Mid-Market (61.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Lang.aiLoris
Star Rating
(11)4.8 out of 5
Market Segments
Mid-Market (72.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about LorisLang.ai vs Loris
When assessing the two solutions, reviewers found Loris easier to use, set up, and administer. However, reviewers preferred doing business with Lang.ai overall.
- Reviewers felt that Lang.ai meets the needs of their business better than Loris.
- When comparing quality of ongoing product support, Lang.ai and Loris provide similar levels of assistance.
- When assessing product direction, Lang.ai and Loris received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Lang.ai
No pricing availableLoris
No pricing availableFree Trial
Lang.ai
No trial information availableLoris
No trial information availableRatings
Meets Requirements
8.9
11
8.6
6
Ease of Use
9.2
13
9.4
6
Ease of Setup
9.1
9
9.4
6
Ease of Admin
8.7
9
9.2
6
Quality of Support
10.0
11
10.0
6
Has the product been a good partner in doing business?
9.8
9
9.7
6
Product Direction (% positive)
10.0
12
10.0
5
Features by Category
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Feedback Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Sources
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Support Automation
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Setup
9.7
6
Not enough data
9.7
5
Not enough data
9.7
6
Not enough data
Data
9.7
6
Not enough data
8.9
6
Not enough data
Analysis
9.2
6
Not enough data
9.7
5
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
9.3
5
Not enough data
9.7
5
Feature Not Available
9.3
5
Not enough data
Customization
9.3
5
Not enough data
9.3
5
Feature Not Available
9.3
5
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Predictions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lang.ai and Loris are categorized as Feedback Analytics, Conversational Support, and Text Analysis
Unique Categories
Lang.ai is categorized as Customer Service Automation
Loris is categorized as Proactive Customer Retention, Contact Center Quality Assurance, Speech Analytics, Contact Center, and Conversation Intelligence
Reviews
Reviewers' Company Size
Lang.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Loris
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Food Production
33.3%
Financial Services
14.3%
Consumer Goods
14.3%
Retail
4.8%
Management Consulting
4.8%
Other
28.6%
Consumer Goods
27.3%
Telecommunications
18.2%
Consumer Services
18.2%
Retail
9.1%
Health, Wellness and Fitness
9.1%
Other
18.2%
Alternatives
Discussions
Lang.ai has no discussions with answers
Loris has no discussions with answers
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