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Compare Landbot and Tidio 
Featured Products
At a Glance
Market Segments
Small-Business (73.8% of reviews)
Small-Business (90.7% of reviews)
Entry-Level Pricing
€40.00 500 Chats Per Month
Free Per Month
Landbot
Star Rating
(334)4.7 out of 5
Market Segments
Small-Business (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
€40.00 500 Chats Per Month
Free Trial is available
Browse all 5 pricing plansTidio
Star Rating
(1,878)4.6 out of 5
Market Segments
Small-Business (90.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Tidio excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Landbot. Users appreciate Tidio's quick setup and intuitive interface, which allows for seamless engagement with customers through features like live chat and automated responses.
- Users say that Tidio's recent updates, including the Lyro AI agent, enhance its functionality by automatically creating a knowledge base from the website, allowing for more accurate customer interactions. This feature is particularly praised for improving response times, even when users are offline.
- Reviewers mention that Landbot shines with its user-friendly drag-and-drop interface, making it accessible for beginners. Many users highlight how easy it is to build interactive chatbots without any coding experience, which can save time and streamline the customer engagement process.
- According to verified reviews, Tidio's strong market presence is reflected in its larger number of reviews, indicating a more established user base. This suggests that potential buyers can trust the feedback and experiences shared by a wider audience.
- Users appreciate Landbot's ability to automate conversations and direct them to human agents when necessary, which is beneficial for scaling businesses. This flexibility allows users to maintain a personal touch while managing multiple client interactions efficiently.
- G2 reviewers highlight that while both platforms offer solid support, Tidio's live chat feature is particularly well-received, enabling quick responses to customer queries. In contrast, Landbot's customization options are noted for their depth, allowing users to tailor their chatbots to specific needs effectively.
Pricing
Entry-Level Pricing
Landbot
STARTER
€40.00
500 Chats Per Month
For individuals & small businesses that need customizations.
- Landbot AI - AI Lead Gen Assistant & AI FAQs Assistant
- Basic Flow Operations - Variables, Conditional logic & more
- Custom Code CSS/JS
Tidio
Free
Free
Per Month
For solo entrepreneurs. Free forever. No credit card requried.
- 50 Handled Conversations
- Live Chat
- Help Desk
Free Trial
Landbot
Free Trial is available
Tidio
Free Trial is available
Ratings
Meets Requirements
9.0
252
9.1
1,311
Ease of Use
9.5
255
9.3
1,329
Ease of Setup
9.3
189
9.2
1,069
Ease of Admin
9.2
180
9.2
954
Quality of Support
9.3
243
9.2
1,143
Has the product been a good partner in doing business?
9.4
171
9.2
904
Product Direction (% positive)
9.7
233
9.2
1,178
Features by Category
Ticket and Case Management
Not enough data
8.6
84
Not enough data
8.4
82
Not enough data
8.5
88
Not enough data
8.7
90
Not enough data
8.0
72
Not enough data
8.6
81
Not enough data
8.3
76
Not enough data
8.4
76
Generative AI
Not enough data
7.3
45
Not enough data
6.9
43
Agentic AI - Help Desk
Not enough data
7.0
14
Not enough data
7.1
14
Not enough data
7.0
14
Communication Channels
Not enough data
8.7
81
Not enough data
8.7
79
Not enough data
9.3
88
Not enough data
8.1
74
Not enough data
7.3
69
Platform
Not enough data
8.9
104
Not enough data
8.9
718
|
Verified
Not enough data
9.0
108
Not enough data
8.7
109
Not enough data
8.1
94
Not enough data
8.8
106
Core Conversational Capabilities - AI Chatbots
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Data
Not enough data
8.6
108
Not enough data
8.6
106
Interaction
Not enough data
8.3
106
Not enough data
8.4
109
Not enough data
8.3
104
Not enough data
8.3
105
Not enough data
8.2
106
Task & Flow Management - AI Chatbots
Not enough data
8.7
5
Not enough data
Not enough data
Learning
Not enough data
8.2
103
Not enough data
7.9
102
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
8.3
100
Not enough data
8.3
102
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
8.2
97
Not enough data
8.2
98
Not enough data
8.1
97
Not enough data
8.2
100
Agentic AI - AI Chatbots
Not enough data
7.6
12
Not enough data
7.8
12
Not enough data
7.9
13
Not enough data
7.5
14
Not enough data
7.6
14
Not enough data
7.4
14
Not enough data
7.9
14
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
8.9
32
8.5
86
8.5
28
8.3
88
8.6
32
9.2
86
9.2
34
8.8
85
Channels
8.3
27
8.2
83
9.1
34
9.0
84
7.1
23
8.0
79
7.3
20
7.7
75
8.0
23
7.9
79
Customers
8.5
27
8.6
81
8.4
29
8.5
82
8.3
30
8.8
80
8.8
32
8.8
82
9.0
31
8.8
82
Agentic AI - Conversational Marketing
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Analysis
Not enough data
Not enough data
Not enough data
Not enough data
User Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Walkthrough Type
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Channels
Not enough data
8.1
56
Not enough data
8.1
55
Not enough data
Feature Not Available
Design
Not enough data
8.4
54
Not enough data
7.6
55
Not enough data
8.0
55
Not enough data
8.2
54
Not enough data
8.3
54
Generative AI
Not enough data
7.7
36
Not enough data
7.7
35
Responses
Not enough data
8.1
12
Not enough data
8.3
12
Not enough data
8.5
12
Automation - AI Agents
Not enough data
8.8
8
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
7.9
8
Platform
Not enough data
8.5
12
Not enough data
7.6
12
Not enough data
7.8
12
Autonomy - AI Agents
Not enough data
8.1
8
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
8.5
8
Generative AI
Not enough data
8.0
9
Not enough data
7.8
9
Responses
9.2
136
8.7
497
8.9
131
8.8
487
8.7
112
8.8
488
8.9
118
8.7
470
8.9
97
8.7
427
Platform
8.9
108
9.3
508
9.0
122
8.8
457
9.0
123
8.7
456
8.6
118
8.6
456
8.7
90
8.3
352
8.7
95
8.7
405
9.2
128
8.9
467
Generative AI
8.3
29
8.0
128
8.3
28
8.1
125
Lead Monitoring
8.8
59
Not enough data
8.9
58
Not enough data
8.5
47
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
9.2
56
Not enough data
9.4
58
Not enough data
8.2
45
Not enough data
9.0
49
Not enough data
Analytics
8.1
48
Not enough data
8.2
53
Not enough data
Customization
8.8
52
Not enough data
9.0
58
Not enough data
8.4
58
Not enough data
9.0
56
Not enough data
Conversational Platform
Not enough data
8.4
124
Not enough data
8.1
117
Not enough data
8.1
118
Not enough data
8.4
120
Support Automation
Not enough data
8.4
113
Not enough data
8.3
110
Not enough data
8.5
110
Not enough data
8.4
116
Generative AI
Not enough data
8.1
70
Not enough data
8.1
69
Customer Support
Not enough data
8.4
21
Not enough data
7.7
20
Not enough data
8.2
19
Automation
Not enough data
8.2
22
Not enough data
8.1
20
Not enough data
8.3
20
Artificial Intelligence
Not enough data
8.0
19
Not enough data
7.8
20
Not enough data
8.2
20
Generative AI
Not enough data
7.8
83
Not enough data
7.4
79
Not enough data
7.2
80
Communication
Not enough data
9.3
753
|
Verified
Not enough data
9.1
757
|
Verified
Not enough data
8.6
543
Not enough data
9.1
653
|
Verified
Not enough data
8.5
485
|
Verified
Internal Use
Not enough data
8.9
718
|
Verified
Not enough data
9.0
619
|
Verified
Not enough data
8.8
613
|
Verified
Not enough data
8.6
587
|
Verified
Not enough data
8.8
570
|
Verified
Not enough data
8.7
597
|
Verified
Generative AI
Not enough data
8.1
54
Self-Service Experience
Not enough data
8.7
92
Not enough data
8.8
82
Not enough data
8.6
27
Not enough data
8.8
88
Not enough data
8.9
89
Self-Service Platform
Not enough data
8.7
91
Not enough data
9.0
95
Not enough data
8.8
89
Not enough data
8.8
91
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.9(won by default)
26
Not enough data
7.9(won by default)
26
Process
Not enough data
8.2(won by default)
48
Not enough data
8.6(won by default)
50
Not enough data
8.4(won by default)
45
Channels
Not enough data
8.9(won by default)
51
Not enough data
8.9(won by default)
52
Not enough data
9.4(won by default)
53
Not enough data
8.2(won by default)
45
Not enough data
8.7(won by default)
45
Insight
Not enough data
8.6(won by default)
44
Not enough data
8.4(won by default)
48
Not enough data
9.1(won by default)
53
Not enough data
9.3(won by default)
43
Generative AI
Not enough data
5.2
7
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Tools
Not enough data
8.8
8
Not enough data
8.5
8
Not enough data
8.5
8
User Interface Design
9.1
58
Not enough data
8.7
62
Not enough data
8.5
54
Not enough data
9.0
64
Not enough data
Data Control
8.8
41
Not enough data
8.6
48
Not enough data
8.8
50
Not enough data
Publishing
9.1
56
Not enough data
9.0
61
Not enough data
8.8
52
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.6
45
Not enough data
8.1
44
Not enough data
8.3
43
Not enough data
8.6
43
Not enough data
8.2
42
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.5
43
Not enough data
8.5
42
Not enough data
8.7
43
Not enough data
8.6
44
Automation
Not enough data
8.6
47
Not enough data
8.6
44
Not enough data
8.4
45
Autonomy
Not enough data
8.2
42
Not enough data
8.3
43
Not enough data
8.5
43
Not enough data
8.4
43
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Landbot and Tidio are categorized as Chatbots, Conversational Marketing, and AI Chatbots
Unique Categories
Tidio is categorized as Conversational Support, AI Agents For Business Operations, AI Customer Support Agents, Live Chat, Help Desk, E-Commerce Tools, Customer Service Automation, Digital Customer Service Platforms, Customer Self-Service, Social Customer Service, Customer Communications Management, Digital Adoption Platform, and Shared Inbox
Reviews
Reviewers' Company Size
Landbot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tidio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.6%
Financial Services
7.3%
Information Technology and Services
6.0%
Higher Education
4.3%
Internet
4.0%
Other
62.9%
Retail
8.3%
Marketing and Advertising
7.2%
Computer Software
5.6%
Information Technology and Services
5.2%
Health, Wellness and Fitness
4.0%
Other
69.7%
Alternatives
Discussions
is there a way to implement landbot via Google Tag Manager? Couldn't find a solution for now.
2 Comments
TV
The secure same site code is messing it up in the v3 embed code. They are working on it. Read more
Is it possible that landbot worked on instagram?
1 Comment
Official Response from Landbot
Hi there! While we can’t give you a specific date, Instagram is definitely on our radar. ;)Read more
When creating a user survey for our users, how can i assign weight for every question instead of asking rate from 1 to 10?
1 Comment
LL
to each block of questions you can assign a block of set variable with the variable @weight. each block will be added automatically. (don't forget to put...Read more
What is Tidio?
3 Comments
SS
Tidio is a live chatbot used for any website! You can answer all your customer's questions in real-time. Or you can set up bots that automatically answer...Read more
What is Tidio used for?
3 Comments
SY
I have used tidio to make chat conversations with my customers in my wordpress website.Read more
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