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Compare Landbot and Smartsupp 
Featured Products
At a Glance
Market Segments
Small-Business (74.1% of reviews)
Small-Business (96.4% of reviews)
Entry-Level Pricing
€40.00 500 Chats Per Month
Free 999 agents Per Month
Landbot
Star Rating
(333)4.7 out of 5
Market Segments
Small-Business (74.1% of reviews)
Pros & Cons
Entry-Level Pricing
€40.00 500 Chats Per Month
Free Trial is available
Browse all 5 pricing plansSmartsupp
Star Rating
(1,003)4.7 out of 5
Market Segments
Small-Business (96.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free 999 agents Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartsupp excels in overall user satisfaction, reflected in its higher G2 Score compared to Landbot. Users appreciate its reliable and well-designed live chat platform, which enhances customer communication without unnecessary complexity.
- Users say that Smartsupp's interface is clear and easy to manage, even with multiple conversations running simultaneously. This ease of use is a significant advantage for small businesses looking to streamline their customer interactions.
- According to verified reviews, Landbot shines with its intuitive drag-and-drop interface, making it accessible for beginners. Users highlight how easy it is to build interactive chatbots without any coding, which can save time and enhance user experience.
- Reviewers mention that while Smartsupp offers a free entry-level price, Landbot's starting price of €40.00 may be a barrier for some small businesses. This difference in pricing could influence budget-conscious users when choosing between the two platforms.
- Users appreciate Landbot's ability to automate conversations and direct them to human agents when necessary, which is particularly beneficial for scaling businesses. This feature allows for a seamless transition between automated and human interactions, enhancing customer service.
- G2 reviewers highlight that Smartsupp's recent user feedback emphasizes its strong automation capabilities, with features like auto-replies and quick replies that improve response times. This functionality is crucial for businesses aiming to maintain high levels of customer engagement.
Pricing
Entry-Level Pricing
Landbot
STARTER
€40.00
500 Chats Per Month
For individuals & small businesses that need customizations.
- Landbot AI - AI Lead Gen Assistant & AI FAQs Assistant
- Basic Flow Operations - Variables, Conditional logic & more
- Custom Code CSS/JS
Smartsupp
FREE
Free
999 agents Per Month
Ideal for individuals enhancing website performance with Live Chat. This plan comes with unlimited number of agent seats.
- Live chat
- 50 conversations / month
- FB Messenger integration
Free Trial
Landbot
Free Trial is available
Smartsupp
Free Trial is available
Ratings
Meets Requirements
9.0
251
8.9
841
Ease of Use
9.4
254
9.2
868
Ease of Setup
9.3
188
9.1
764
Ease of Admin
9.2
180
9.0
669
Quality of Support
9.3
242
8.9
684
Has the product been a good partner in doing business?
9.4
171
9.0
610
Product Direction (% positive)
9.7
232
9.2
853
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
8.9
32
8.7
192
8.5
28
7.8
185
8.6
32
9.2
197
9.2
34
8.7
193
Channels
8.3
27
8.0
177
9.1
34
9.0
184
7.1
23
7.5
166
7.3
20
7.0
167
8.0
23
7.5
164
Customers
8.5
27
8.3
173
8.4
29
8.3
174
8.3
30
8.2
176
8.8
32
8.2
168
9.0
31
8.2
177
Agentic AI - Conversational Marketing
Not enough data
8.3
10
Not enough data
8.3
9
Not enough data
8.3
10
Not enough data
8.0
9
Not enough data
8.5
9
Not enough data
8.5
9
Not enough data
8.9
9
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.7
131
Not enough data
8.3
126
Not enough data
8.1
125
Not enough data
7.7
124
Organization
Not enough data
8.1
118
Not enough data
8.2
118
Not enough data
8.1
116
Performance Analysis
Not enough data
7.8
117
Not enough data
8.0
118
Sales Analysis
Not enough data
7.9
116
Not enough data
7.7
112
Generative AI
Not enough data
8.4
70
Not enough data
8.4
71
Agentic AI - AI Sales Assistant
Not enough data
8.3
24
Not enough data
8.3
22
Not enough data
7.9
23
Not enough data
8.1
24
Not enough data
8.3
24
Not enough data
8.3
26
Not enough data
8.3
25
Responses
9.1
135
8.6
336
8.9
131
8.7
335
8.7
112
8.7
329
8.9
118
8.6
330
8.9
97
Feature Not Available
Platform
8.9
108
9.1
338
9.0
122
8.8
329
9.0
123
8.7
321
8.6
118
8.6
320
8.7
90
8.0
298
8.7
95
8.5
312
9.2
127
8.7
317
Generative AI
8.3
29
8.0
278
8.3
28
Feature Not Available
Lead Monitoring
8.8
59
Not enough data
8.9
58
Not enough data
8.5
47
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
9.2
56
Not enough data
9.4
58
Not enough data
8.2
45
Not enough data
9.0
49
Not enough data
Analytics
8.1
48
Not enough data
8.2
53
Not enough data
Customization
8.8
52
Not enough data
9.0
58
Not enough data
8.4
58
Not enough data
9.0
56
Not enough data
Customer Support
Not enough data
8.6
163
Not enough data
8.0
161
Not enough data
8.2
159
Automation
Not enough data
8.3
156
Not enough data
8.5
153
Not enough data
8.4
155
Artificial Intelligence
Not enough data
8.3
152
Not enough data
8.3
156
Not enough data
8.2
152
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
9.1
582
Not enough data
9.0
582
Not enough data
Feature Not Available
Not enough data
9.0
557
Not enough data
Feature Not Available
Internal Use
Not enough data
8.8
560
Not enough data
8.7
563
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
549
Not enough data
Feature Not Available
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Interface Design
9.1
58
Not enough data
8.7
62
Not enough data
8.5
54
Not enough data
9.0
64
Not enough data
Data Control
8.8
41
Not enough data
8.6
48
Not enough data
8.8
50
Not enough data
Publishing
9.1
56
Not enough data
9.0
61
Not enough data
8.8
52
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Landbot and Smartsupp are categorized as Chatbots and Conversational Marketing
Unique Categories
Landbot is categorized as No-Code Development Platforms, AI Agent Builders, Lead Capture, and AI Chatbots
Reviews
Reviewers' Company Size
Landbot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsupp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.6%
Financial Services
7.3%
Information Technology and Services
6.0%
Higher Education
4.3%
Internet
4.0%
Other
62.8%
Retail
7.3%
Apparel & Fashion
4.3%
Consumer Goods
3.9%
Health, Wellness and Fitness
3.7%
Automotive
3.5%
Other
77.3%
Discussions
is there a way to implement landbot via Google Tag Manager? Couldn't find a solution for now.
2 Comments
TV
The secure same site code is messing it up in the v3 embed code. They are working on it. Read more
Is there another way to make a chatbot for facebook?
1 Comment
MM
Hey Vianney...great question!
Matthew here from G2. I'm a market research analyst focusing on AI & Analytics. I'd recommend checking out our Chatbot...Read more
How to automatically fetch LandBot output in an API format
1 Comment
XR
I hope this helps you 😊 https://help.landbot.io/article/n9zxrqx1ig-message-hooks-landbot-webhooksRead more
Smartsupp has no more discussions with answers
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