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At a Glance
Landbot
Landbot
Star Rating
(333)4.7 out of 5
Market Segments
Small-Business (74.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
€40.00 500 Chats Per Month
Free Trial is available
Browse all 5 pricing plans
LiveChat
LiveChat
Star Rating
(775)4.5 out of 5
Market Segments
Small-Business (44.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$19.00 100 Visitors Per Month
Free Trial is available
Browse all 3 pricing plans

Landbot vs LiveChat

When assessing the two solutions, reviewers found Landbot easier to use, set up, and administer. Reviewers also preferred doing business with Landbot overall.

  • Reviewers felt that LiveChat meets the needs of their business better than Landbot.
  • When comparing quality of ongoing product support, reviewers felt that Landbot is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Landbot over LiveChat.
Pricing
Entry-Level Pricing
Landbot
STARTER
€40.00
500 Chats Per Month
Browse all 5 pricing plans
LiveChat
Starter
$19.00
100 Visitors Per Month
Browse all 3 pricing plans
Free Trial
Landbot
Free Trial is available
LiveChat
Free Trial is available
Ratings
Meets Requirements
9.0
251
9.1
691
Ease of Use
9.4
254
9.3
690
Ease of Setup
9.3
188
9.0
271
Ease of Admin
9.2
180
9.1
263
Quality of Support
9.3
242
9.1
640
Has the product been a good partner in doing business?
9.4
171
9.0
255
Product Direction (% positive)
9.7
232
8.3
684
Features by Category
Not enough data
8.8
433
Ticket and Case Management
Not enough data
9.2
248
Not enough data
9.1
245
Not enough data
9.0
238
Not enough data
9.2
253
Not enough data
8.5
156
Not enough data
9.0
231
Not enough data
9.1
230
Not enough data
8.9
142
|
Verified
Generative AI
Not enough data
6.4
6
Not enough data
7.2
6
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
9.2
220
|
Verified
Not enough data
9.3
232
|
Verified
Not enough data
9.4
267
|
Verified
Not enough data
8.9
222
|
Verified
Not enough data
8.5
108
Platform
Not enough data
9.1
80
|
Verified
Not enough data
8.4
279
|
Verified
Not enough data
9.2
86
|
Verified
Not enough data
8.9
73
|
Verified
Not enough data
8.9
212
|
Verified
Not enough data
9.1
216
|
Verified
Not enough data
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
8.3
39
Not enough data
Messenger
8.9
32
Not enough data
8.5
28
Not enough data
8.6
32
Not enough data
9.2
34
Not enough data
Channels
8.3
27
Not enough data
9.1
34
Not enough data
7.1
23
Not enough data
7.3
20
Not enough data
8.0
23
Not enough data
Customers
8.5
27
Not enough data
8.4
29
Not enough data
8.3
30
Not enough data
8.8
32
Not enough data
9.0
31
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
158
Not enough data
Responses
9.1
135
Not enough data
8.9
131
Not enough data
8.7
112
Not enough data
8.9
118
Not enough data
8.9
97
Not enough data
Platform
8.9
108
Not enough data
9.0
122
Not enough data
9.0
123
Not enough data
8.6
118
Not enough data
8.7
90
Not enough data
8.7
95
Not enough data
9.2
127
Not enough data
Generative AI
8.3
29
Not enough data
8.3
28
Not enough data
8.7
69
Not enough data
Lead Monitoring
8.8
59
Not enough data
8.9
58
Not enough data
8.5
47
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
9.2
56
Not enough data
9.4
58
Not enough data
8.2
45
Not enough data
9.0
49
Not enough data
Analytics
8.1
48
Not enough data
8.2
53
Not enough data
Customization
8.8
52
Not enough data
9.0
58
Not enough data
8.4
58
Not enough data
9.0
56
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customer Service AutomationHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
387
Generative AI
Not enough data
7.4
9
Not enough data
7.5
8
Not enough data
Feature Not Available
Communication
Not enough data
9.1
320
|
Verified
Not enough data
8.9
325
|
Verified
Not enough data
8.4
221
Not enough data
8.8
269
|
Verified
Not enough data
8.3
30
Internal Use
Not enough data
8.4
279
|
Verified
Not enough data
8.8
301
|
Verified
Not enough data
8.6
251
|
Verified
Not enough data
8.6
257
|
Verified
Not enough data
8.6
243
|
Verified
Not enough data
8.4
249
|
Verified
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Commerce PlatformsHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
No-Code Development PlatformsHide 13 FeaturesShow 13 Features
8.8
78
Not enough data
User Interface Design
9.1
58
Not enough data
8.7
62
Not enough data
8.5
54
Not enough data
9.0
64
Not enough data
Data Control
8.8
41
Not enough data
8.6
48
Not enough data
8.8
50
Not enough data
Publishing
9.1
56
Not enough data
9.0
61
Not enough data
8.8
52
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Landbot
Landbot
LiveChat
LiveChat
Landbot and LiveChat are categorized as Chatbots and Conversational Marketing
Reviews
Reviewers' Company Size
Landbot
Landbot
Small-Business(50 or fewer emp.)
74.1%
Mid-Market(51-1000 emp.)
20.6%
Enterprise(> 1000 emp.)
5.3%
LiveChat
LiveChat
Small-Business(50 or fewer emp.)
44.7%
Mid-Market(51-1000 emp.)
37.1%
Enterprise(> 1000 emp.)
18.2%
Reviewers' Industry
Landbot
Landbot
Marketing and Advertising
15.6%
Financial Services
7.3%
Information Technology and Services
6.0%
Higher Education
4.3%
Internet
4.0%
Other
62.8%
LiveChat
LiveChat
Computer Software
8.9%
Information Technology and Services
8.6%
Retail
6.0%
Financial Services
4.0%
Internet
3.8%
Other
68.7%
Alternatives
Landbot
Landbot Alternatives
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Drift
Drift
Add Drift
Tidio
Tidio
Add Tidio
Birdeye
Birdeye
Add Birdeye
LiveChat
LiveChat Alternatives
Zendesk for Customer Service - AC
Zendesk for Customer Service - AC
Add Zendesk for Customer Service - AC
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Tidio
Tidio
Add Tidio
Drift
Drift
Add Drift
Discussions
Landbot
Landbot Discussions
is there a way to implement landbot via Google Tag Manager? Couldn't find a solution for now.
2 Comments
Tijmen v.
TV
The secure same site code is messing it up in the v3 embed code. They are working on it. Read more
Is it possible that landbot worked on instagram?
1 Comment
Official Response from Landbot
Hi there! While we can’t give you a specific date, Instagram is definitely on our radar. ;)Read more
When creating a user survey for our users, how can i assign weight for every question instead of asking rate from 1 to 10?
1 Comment
Land of Bot L.
LL
to each block of questions you can assign a block of set variable with the variable @weight. each block will be added automatically. (don't forget to put...Read more
LiveChat
LiveChat Discussions
Can one user respond to multiple chats concurrently?
3 Comments
Bogdan M.
BM
Yes. 1-10-100. Easy to switch between themRead more
How does LiveChat work when no one is available?
3 Comments
Alan B.
AB
A small box will still be visible on your website, and (depending on your settings) it can say "Sorry you missed us, leave us a message" or "no agent are...Read more
HIS DOCTRINE!! by Paul T. Wright Jr
3 Comments
LL
I now have questions on the reason why churches now say that baptism in not necessary for salvation when it says that Baptism now saves us in 1 Peter 3:21....Read more