G2 reviewers report that Labguru ELN LIMS excels in user experience, with many users highlighting its intuitive interface and efficient organization of experiments and data. One user mentioned that the software is "well-organized into various tabs and subsections," making it easy to navigate and manage information.
Users say that SciSure offers a robust set of features for documenting and organizing protocols, which some find beneficial for their workflow. A reviewer noted the "number of features in eLabNext offer a better way to document and organize protocols," indicating that it can be a strong choice for those needing comprehensive documentation tools.
According to verified reviews, Labguru ELN LIMS stands out for its exceptional customer support, with users praising the "efficient" assistance they receive. One user specifically mentioned the "excellent support and smooth collaboration tools," which can be crucial for teams needing reliable help during their projects.
Reviewers mention that while SciSure has a friendly support team, the overall quality of support is slightly lower compared to Labguru. Users have noted that while responses are quick, they sometimes lack the depth and effectiveness found in Labguru's support, which could impact user satisfaction in critical situations.
G2 reviewers highlight Labguru's strong performance in inventory management, with users appreciating its "sample tracking and inventory features." This capability is particularly beneficial for labs that require meticulous tracking of materials and samples, making it a preferred choice for many small businesses.
Users report that both platforms have their strengths in ease of setup, but Labguru slightly edges out with a more intuitive onboarding process. Reviewers have noted that Labguru's setup is "smooth," which can be a significant advantage for new users looking to get started quickly without extensive training.
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Labguru ELN LIMS
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SciSure (formerly known as eLabNext and SciShield)
Academic
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A fully customisable and ISO27001-certified digital lab platform for your academic research
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