# Kylas Sales CRM vs SAP Sales Cloud Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SAP Sales Cloud excels in integration capabilities, allowing users to connect seamlessly with existing systems. This feature provides a comprehensive view of customer interactions, which is crucial for effective sales management.
- **Users say** Kylas Sales CRM stands out for its user-friendly interface, enabling sales representatives to quickly adapt and become productive. The straightforward design is complemented by reliable lead management and email synchronization, making daily tasks more efficient.
- **According to verified reviews** , SAP Sales Cloud is praised for its robust forecasting tools, which help businesses plan effectively. Users appreciate how these tools integrate with other SAP solutions, streamlining processes like quote and order management.
- **Reviewers mention** that Kylas Sales CRM offers excellent customization options, allowing teams to tailor the platform to their specific needs. This flexibility is particularly beneficial for small businesses looking to align their sales processes with company goals.
- **Users highlight** that while SAP Sales Cloud has a higher overall G2 Score, Kylas Sales CRM receives better ratings for ease of use and setup. This suggests that Kylas may be a more accessible option for teams that prioritize a quick onboarding experience.
- **G2 reviewers note** that SAP Sales Cloud, despite its strengths, may require more time for implementation compared to Kylas Sales CRM, which is often described as straightforward and uncomplicated. This difference can significantly impact how quickly teams can start leveraging the software for their sales activities.



| | Kylas Sales CRM | SAP Sales Cloud | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 527 | 1,002 | 
| **Largest Market Segment** | Small-Business (52.8% of reviews) | Enterprise (43.8% of reviews) | 
| **Entry Level Price** | Free Per Month | No pricing available | 

---
## Top Pros & Cons

### Kylas Sales CRM

Pros:
- Ease of Use (37 reviews)
- User-Friendly (31 reviews)

Cons:
- Integration Issues (14 reviews)
- Missing Features (13 reviews)

### SAP Sales Cloud

Pros:
- Ease of Use (101 reviews)
- Integrations (65 reviews)

Cons:
- Learning Curve (86 reviews)
- Limited Customization (49 reviews)

---
## Ratings Comparison
| Rating | Kylas Sales CRM | SAP Sales Cloud | 
|---|---|---|
  | **Meets Requirements** | 9.2 (440 reviews) | 8.5 (711 reviews) | 
  | **Ease of Use** | 9.5 (447 reviews) | 7.9 (724 reviews) | 
  | **Ease of Setup** | 9.3 (287 reviews) | 8.1 (407 reviews) | 
  | **Ease of Admin** | 9.4 (213 reviews) | 8.0 (262 reviews) | 
  | **Quality of Support** | 9.5 (441 reviews) | 8.3 (680 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (210 reviews) | 8.5 (262 reviews) | 
  | **Product Direction (% positive)** | 9.6 (440 reviews) | 8.5 (683 reviews) | 

---
## Pricing

### Kylas Sales CRM

#### Entry-Level Pricing

Plan: Embark

Price: Free Per Month

Description: Forever Free Plan; 
Recommended for smaller sales teams who want to Explore Sales CRM

Key Features:
- Unlimited Users 
- 1000 records

[Browse all 2 editions](https://www.g2.com/products/kylas-sales-crm/pricing)

#### Free Trial

Yes

### SAP Sales Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Kylas Sales CRM** | 9.2/10 | 415 |
| **SAP Sales Cloud** | 8.1/10 | 622 |

#### Sales Force Automation

| Feature | Kylas Sales CRM | SAP Sales Cloud | 
|---|---|---|
| **Contact & Account Management** | 9.4 (352 reviews) | 8.3 (480 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 9.4 (302 reviews) | 8.2 (314 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 9.5 (357 reviews) | 8.3 (444 reviews) ✓ Verified | 
| **Task / Activity Management** | 9.4 (365 reviews) | 8.3 (457 reviews) ✓ Verified | 
| **Territory & Quota Management** | 9.3 (302 reviews) | 8.1 (406 reviews) ✓ Verified | 
| **Desktop Integration** | 9.4 (327 reviews) | 8.1 (430 reviews) ✓ Verified | 
| **Product & Price List Management** | 9.2 (322 reviews) | 8.1 (429 reviews) ✓ Verified | 
| **Quote & Order Management** | 9.2 (310 reviews) | 8.2 (434 reviews) ✓ Verified | 
| **Customer Contract Management** | 9.4 (300 reviews) | 8.2 (448 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Kylas Sales CRM | SAP Sales Cloud | 
|---|---|---|
| **Email Marketing** | 9.2 (313 reviews) | 7.9 (381 reviews) ✓ Verified | 
| **Campaign Management** | 9.2 (309 reviews) | 8.2 (305 reviews) | 
| **Lead Management** | 9.4 (352 reviews) | 8.4 (409 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 9.2 (307 reviews) | 8.1 (348 reviews) ✓ Verified | 

#### Customer Support

| Feature | Kylas Sales CRM | SAP Sales Cloud | 
|---|---|---|
| **Case Management** | 9.4 (331 reviews) | 8.4 (412 reviews) ✓ Verified | 
| **Customer Support Portal** | 9.4 (334 reviews) | 8.2 (422 reviews) ✓ Verified | 
| **Knowledge Base** | 9.4 (339 reviews) | 8.2 (419 reviews) ✓ Verified | 
| **Call Center Features** | 9.2 (330 reviews) | 8.0 (381 reviews) ✓ Verified | 
| **Support Analytics** | 9.4 (333 reviews) | 8.2 (410 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Kylas Sales CRM | SAP Sales Cloud | 
|---|---|---|
| **Reporting** | 9.3 (352 reviews) | 8.2 (466 reviews) ✓ Verified | 
| **Dashboards** | 9.4 (355 reviews) | 8.2 (464 reviews) ✓ Verified | 
| **Forecasting** | 9.3 (328 reviews) | 8.2 (421 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Kylas Sales CRM | SAP Sales Cloud | 
|---|---|---|
| **Social Collaboration Features** | 9.1 (300 reviews) | 8.1 (270 reviews) | 
| **Social Network Integration** | 9.3 (312 reviews) | 8.0 (217 reviews) | 
| **Mobile User Support** | 9.2 (323 reviews) | 7.8 (341 reviews) ✓ Verified | 

#### Platform

| Feature | Kylas Sales CRM | SAP Sales Cloud | 
|---|---|---|
| **Customization** | 9.3 (304 reviews) | 8.0 (293 reviews) ✓ Verified | 
| **Workflow Capability** | 9.4 (306 reviews) | 8.3 (291 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 9.5 (304 reviews) | 8.5 (293 reviews) ✓ Verified | 
| **Internationalization** | 9.3 (265 reviews) | 8.3 (260 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Feature Not Available | 8.2 (269 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 9.3 (278 reviews) | 8.4 (276 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.4 (297 reviews) | 8.3 (299 reviews) ✓ Verified | 
| **Output Document Generation** | 9.4 (276 reviews) | 8.3 (281 reviews) ✓ Verified | 

#### Integration

| Feature | Kylas Sales CRM | SAP Sales Cloud | 
|---|---|---|
| **Data Import & Export Tools** | 9.4 (297 reviews) | 8.4 (288 reviews) ✓ Verified | 
| **Integration APIs** | 9.4 (289 reviews) | 8.2 (273 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 9.2 (266 reviews) | 8.1 (251 reviews) ✓ Verified | 

#### Generative AI

| Feature | Kylas Sales CRM | SAP Sales Cloud | 
|---|---|---|
| **AI Text Generation** | 9.2 (175 reviews) | 7.5 (138 reviews) | 

#### Agentic AI - CRM

| Feature | Kylas Sales CRM | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (24 reviews) | 7.0 (42 reviews) | 
| **Multi-step Planning** | 8.7 (24 reviews) | 7.3 (41 reviews) | 
| **Cross-system Integration** | 8.5 (25 reviews) | 7.7 (44 reviews) | 
| **Adaptive Learning** | 8.9 (25 reviews) | 7.4 (43 reviews) | 
| **Natural Language Interaction** | 8.7 (25 reviews) | 7.6 (41 reviews) | 
| **Proactive Assistance** | 8.7 (25 reviews) | 7.7 (43 reviews) | 
| **Decision Making** | 9.0 (28 reviews) | 7.8 (42 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Kylas Sales CRM** | N/A | N/A |
| **SAP Sales Cloud** | 8.5/10 | 147 |

#### Agentic AI - Sales Analytics

| Feature | Kylas Sales CRM | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (12 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (11 reviews) | 
| **Adaptive Learning** | Not enough data | 7.8 (12 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (12 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (12 reviews) | 

#### Data Sourcing

| Feature | Kylas Sales CRM | SAP Sales Cloud | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.6 (133 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.8 (131 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.6 (128 reviews) | 
| **Interactive Dashboards** | Not enough data | 9.0 (131 reviews) | 
| **Data Segmentation** | Not enough data | 8.6 (131 reviews) | 

#### Predictive Analytics

| Feature | Kylas Sales CRM | SAP Sales Cloud | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.8 (128 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.9 (129 reviews) | 
| **Risk Analysis** | Not enough data | 8.7 (134 reviews) | 
| **Live Forecasting** | Not enough data | 8.9 (136 reviews) | 

#### Sales Management

| Feature | Kylas Sales CRM | SAP Sales Cloud | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.6 (134 reviews) | 
| **Sales Gamification** | Not enough data | 8.3 (131 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.8 (134 reviews) | 
| **Activity Tracking** | Not enough data | 9.0 (134 reviews) | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)


**Unique to SAP Sales Cloud (1):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Kylas Sales CRM | SAP Sales Cloud | 
|---|---|---|
| **Small-Business** | 52.8% | 20.0% | 
| **Mid-Market** | 45.6% | 36.2% | 
| **Enterprise** | 1.6% | 43.8% | 

### By Industry

#### Kylas Sales CRM

- **Education Management:** 11.1%
- **Financial Services:** 7.9%
- **Information Technology and Services:** 5.5%
- **Health, Wellness and Fitness:** 4.7%
- **Marketing and Advertising:** 4.5%
- **Real Estate:** 4.5%
- **Apparel & Fashion:** 4.3%
- **E-Learning:** 3.4%
- **Leisure, Travel & Tourism:** 3.4%
- **Food & Beverages:** 3.0%
- **Other:** 47.6%

#### SAP Sales Cloud

- **Information Technology and Services:** 13.9%
- **Computer Software:** 4.9%
- **Accounting:** 4.6%
- **Financial Services:** 3.7%
- **Automotive:** 3.2%
- **Consumer Goods:** 3.0%
- **Telecommunications:** 2.8%
- **Retail:** 2.6%
- **Oil & Energy:** 2.3%
- **Consulting:** 2.3%
- **Other:** 56.6%

---
## Alternatives

### Alternatives to Kylas Sales CRM

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13875 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25855 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3094 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2048 reviews)
- [LeadSquared Sales CRM](https://www.g2.com/products/leadsquared-sales-crm/reviews) — 4.5/5 stars (302 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (851 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews)

### Alternatives to SAP Sales Cloud

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25855 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13875 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3094 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (953 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.3/5 stars (574 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (944 reviews)

---
## Top Discussions

### Kylas Sales CRM

No discussions available for this product.

### SAP Sales Cloud

- Title: [What is CRM features?](https://www.g2.com/discussions/what-is-crm-features) — 2 comments
  > **Top comment:** "Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging..."
- Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/sap-cloud-for-customer-what-sap-components-are-included-in-sap-crm) — 1 comment *(includes official response)*
  > **Top comment:** "SAP Sales Cloud is a comprehensive sales automation solution helping organizations streamline Lead to Cash processes, increase sales rep/sales manager..."
- Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/what-sap-components-are-included-in-sap-crm) — 1 comment
  > **Top comment:** "Still learning from these SAP Ocean "
- Title: [Is SAP CRM cloud based?](https://www.g2.com/discussions/is-sap-crm-cloud-based) — 1 comment
  > **Top comment:** "Yes - SAP Sales Cloud is a purpose built, cloud native solution. SAP also has older CRM solutions for on-prem deployment. "
- Title: [What is CRM system in SAP?](https://www.g2.com/discussions/what-is-crm-system-in-sap) — 1 comment *(includes official response)*
  > **Top comment:** "SAP Sales Cloud is a  comprehensive sales automation solution, commonly referred to as a 'sales CRM'. SAP also has integrated cloud marketing, commerce,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/kylas-sales-crm-vs-sap-sap-sales-cloud)