G2 reviewers report that Paycom excels in user experience, with many users highlighting its intuitive interface. Recent feedback mentions that it is "very simple and easy for employees to understand the process," making it a strong choice for organizations looking for a user-friendly payroll solution.
Users say that KPI offers solid functionality for small businesses, particularly in employee management and bookkeeping. Reviewers appreciate its ability to facilitate "workplace productivity and making sound business decisions," which can be crucial for smaller teams needing efficient tools.
According to verified reviews, Paycom stands out for its comprehensive support, receiving higher ratings in quality of assistance. Users have noted that the platform provides "access to everything I could possibly need for work," indicating a robust support system that enhances the overall user experience.
Reviewers mention that while Paycom has a higher overall satisfaction score, KPI is praised for its value, with users stating it is "one of the better products we have used on the market." This suggests that KPI may be a cost-effective option for businesses with tighter budgets.
G2 reviewers highlight that Paycom's implementation process is generally quick and straightforward, with users appreciating the "easy to understand and navigate the system." This can significantly reduce the time and effort required to onboard new employees compared to other solutions.
Users report that KPI, while effective for accounting and HR features, may not match the comprehensive capabilities of Paycom, particularly for larger organizations. Feedback indicates that KPI is "easy to install," but it may lack some advanced functionalities that mid-market companies might require.
Pricing
Entry-Level Pricing
KPI
No pricing available
Paycom
No pricing available
Free Trial
KPI
No trial information available
Paycom
No trial information available
Ratings
Meets Requirements
8.5
10
8.6
1,281
Ease of Use
8.3
10
9.1
3,279
Ease of Setup
Not enough data
7.8
735
Ease of Admin
Not enough data
8.2
743
Quality of Support
7.5
10
8.5
1,182
Has the product been a good partner in doing business?
What kind of employee training does Paycom provide and what’s the implementation process?
3 Comments
AL
"Paycom reps have shown up on-site and given training. However, on the business side of things, they can be lacking. The reference guides kind of miss the...Read more
What is your experience with the software?
2 Comments
AG
Our experience was positive. Coming from ADP, Paycom was a complete package and simplified our systems. We've definitely saved a lot of money that way....Read more
Has anyone used the Expense management tool? Has it served to be useful?
2 Comments
DL
Multi project management is a crucial part of running a successful business. Companies https://www.epicflow.com/features/competence-management/ are often...Read more
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