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At a Glance
Market Segments
Enterprise (43.8% of reviews)
Small-Business (68.8% of reviews)
Entry-Level Pricing
No pricing available
Free
Kore.AI
Star Rating
(455)4.6 out of 5
Market Segments
Enterprise (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Kore.AIVoiceflow
Star Rating
(108)4.6 out of 5
Market Segments
Small-Business (68.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Kore.AI and Voiceflow have a strong star rating of 4.6, indicating overall satisfaction, but Kore.AI is favored for its robust enterprise features, while Voiceflow is more popular among small businesses.
- Reviewers mention that Kore.AI's entry-level price is not free, which may be a barrier for some users, whereas Voiceflow offers a free tier, making it more accessible for startups and small teams.
- G2 users highlight that Kore.AI excels in Natural Language Understanding (NLU) with a score of 9.2, while Voiceflow scores 8.6, suggesting that Kore.AI provides a more sophisticated understanding of user intent.
- Users on G2 report that Kore.AI's integration capabilities score 9.0, allowing seamless connections with various platforms, while Voiceflow's integration score of 8.4 indicates it may have fewer options or require more effort to set up.
- Reviewers mention that Voiceflow shines in Voice Recognition with a score of 9.3, outperforming Kore.AI's 7.4, which suggests that Voiceflow may be better suited for applications requiring high-quality voice input.
- Users say that Kore.AI's proactive engagement features score 8.9, indicating a strong ability to initiate interactions, while Voiceflow's score of 7.3 suggests it may not be as effective in this area, potentially impacting user engagement strategies.
Pricing
Entry-Level Pricing
Kore.AI
No pricing availableVoiceflow
Starter
Free
For students and hobbyists.
- 1 workspace
- 50 knowledge base sources
- Basic LLM models
Free Trial
Kore.AI
Free Trial is available
Voiceflow
Free Trial is available
Ratings
Meets Requirements
9.0
325
8.7
92
Ease of Use
9.1
327
8.8
91
Ease of Setup
9.0
217
8.9
81
Ease of Admin
8.8
188
8.7
56
Quality of Support
8.8
316
8.7
84
Has the product been a good partner in doing business?
9.0
177
8.8
54
Product Direction (% positive)
9.7
318
9.6
89
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
8.7
24
Not enough data
8.3
24
Not enough data
Feature Not Available
Data
Not enough data
8.5
52
Not enough data
8.2
52
Interaction
Not enough data
8.3
52
Not enough data
8.4
52
Not enough data
8.6
52
Not enough data
8.3
52
Not enough data
8.3
52
Task & Flow Management - AI Chatbots
Not enough data
8.5
24
Not enough data
8.1
24
Learning
Not enough data
7.7
52
Not enough data
7.4
51
Deployment & Embedding - AI Chatbots
Not enough data
8.6
24
Not enough data
8.2
23
Content Generation
Not enough data
8.4
50
Not enough data
Feature Not Available
Admin & Configuration - AI Chatbots
Not enough data
8.9
24
System
Not enough data
8.6
52
Not enough data
9.1
51
Not enough data
8.4
52
Not enough data
8.6
52
Agentic AI - AI Chatbots
Not enough data
8.1
26
Not enough data
7.8
26
Not enough data
8.7
25
Not enough data
7.7
25
Not enough data
8.2
26
Not enough data
7.9
25
Not enough data
8.2
26
Monitoring & Improvement - AI Chatbots
Not enough data
7.9
23
Reliability & Safety - AI Chatbots
Not enough data
8.1
23
Compatibility
9.0
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
Agentic AI - Enterprise Search Software
9.4
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Search Queries
8.8
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
AI powered search - Enterprise Search Software
9.3
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
Functionality
9.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Compatibility - Enterprise Search Software
9.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Functionality - Enterprise Search Software
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Search Queries - Enterprise Search Software
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Responses
8.9
196
8.8
32
9.0
184
7.8
33
9.2
199
8.7
33
Automation - AI Agents
8.6
49
7.6
31
8.7
50
8.2
29
8.5
50
8.5
29
8.8
49
7.3
30
8.9
48
8.3
29
Platform
9.0
198
9.0
32
9.0
197
8.5
33
8.9
184
7.9
33
Autonomy - AI Agents
8.1
49
8.1
31
8.4
49
8.4
31
8.7
49
8.1
29
8.4
50
8.0
29
Generative AI
8.9
135
9.1
31
8.9
134
8.9
31
Responses
8.8
249
Not enough data
8.8
244
Not enough data
8.8
229
Not enough data
8.8
240
Not enough data
8.7
221
Not enough data
Platform
8.9
235
Not enough data
8.9
244
Not enough data
8.7
236
Not enough data
8.8
245
Not enough data
8.6
229
Not enough data
8.8
234
Not enough data
8.8
233
Not enough data
Generative AI
9.0
160
Not enough data
9.0
158
Not enough data
Conversational Platform
8.9
160
8.5
24
8.9
160
7.4
23
8.9
159
8.5
23
8.9
159
7.7
23
Support Automation
8.9
157
8.3
22
8.9
155
8.2
24
8.9
159
9.1
23
8.9
157
8.4
23
Generative AI
8.9
116
9.3
22
8.9
115
9.1
22
Customer Support
Not enough data
8.9
31
Not enough data
8.1
30
Not enough data
8.7
31
Automation
Not enough data
8.3
30
Not enough data
8.7
30
Not enough data
8.0
29
Artificial Intelligence
Not enough data
7.3
30
Not enough data
8.9
29
Not enough data
9.1
30
Generative AI
Not enough data
8.9
50
Not enough data
8.8
48
Agentic AI - Bot Platforms
Not enough data
8.2
31
Not enough data
7.9
32
Not enough data
8.1
31
Not enough data
7.8
31
Not enough data
8.4
31
Not enough data
7.6
31
Not enough data
8.0
32
Scalability and Performance - Generative AI Infrastructure
Not enough data
9.3
15
Not enough data
8.8
13
Not enough data
9.1
15
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Feature Not Available
Not enough data
8.6
15
Not enough data
8.0
15
Integration and Extensibility - Generative AI Infrastructure
Not enough data
8.8
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security and Compliance - Generative AI Infrastructure
Not enough data
8.4
15
Not enough data
8.3
15
Not enough data
8.7
15
Usability and Support - Generative AI Infrastructure
Not enough data
9.0
15
Not enough data
9.3
15
Customization - AI Agent Builders
Not enough data
8.4
16
Not enough data
8.9
16
Not enough data
8.0
16
Functionality - AI Agent Builders
Not enough data
7.5
16
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
7.2
16
Data and Analytics - AI Agent Builders
Not enough data
8.5
16
Not enough data
8.5
16
Not enough data
7.6
16
Integration - AI Agent Builders
Not enough data
8.2
16
Not enough data
8.9
15
Not enough data
8.0
16
Not enough data
8.9
16
Voice Recognition - AI Voice Assistants
7.7
20
9.2
12
Speech Synthesis - AI Voice Assistants
7.7
20
8.8
12
7.8
20
8.8
12
7.6
20
9.0
12
Security and privacy - AI Voice Assistants
8.3
18
8.3
12
Compatibility - AI Voice Assistants
8.7
19
8.5
12
Workflow Design & Integration - AI Orchestration
8.8
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
8.7
10
Not enough data
Performance Optimization & Analytics - AI Orchestration
9.2
10
Not enough data
9.0
10
Not enough data
8.7
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.3
10
Not enough data
Governance & Compliance Controls - AI Orchestration
8.7
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kore.AI and Voiceflow are categorized as AI Voice Assistants, AI Agents For Business Operations, and Conversational Support
Unique Categories
Voiceflow is categorized as AI Chatbots, AI Agent Builders, Generative AI Infrastructure, Customer Service Automation, and Bot Platforms
Reviews
Reviewers' Company Size
Kore.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Voiceflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
27.8%
Computer Software
19.7%
Banking
10.5%
Consulting
3.8%
Computer & Network Security
3.0%
Other
35.1%
Computer Software
14.0%
Information Technology and Services
11.8%
Real Estate
5.4%
Marketing and Advertising
5.4%
Financial Services
5.4%
Other
58.1%
Discussions
Kore.AI has no discussions with answers
What is Voiceflow used for?
1 Comment
GJ
It is a chatbot software to build text or voice chatbots. You can use building blocks like LLMs, knowledge base, intents, logic (no code); use buttons,...Read more
Voiceflow has no more discussions with answers
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