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Compare Kore.AI and Teneo.ai 
Featured Products
At a Glance
Market Segments
Enterprise (43.5% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Kore.AI
Star Rating
(460)4.6 out of 5
Market Segments
Enterprise (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Kore.AITeneo.ai
Star Rating
(22)4.4 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Teneo.aiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Teneo.ai excels in its multilingual capabilities, making it a versatile choice for businesses that operate across different languages. Users appreciate its seamless integration with popular platforms like Salesforce and WhatsApp, enhancing its usability in diverse environments.
- Users say Kore.AI stands out for its comprehensive automation features, particularly its ability to handle complex conversations through advanced NLP and sentiment analysis. Reviewers highlight the platform's effectiveness in creating human-like interactions, which is crucial for customer engagement.
- According to verified reviews, Teneo.ai is praised for its user-friendly interface, allowing users to build chat flows with minimal coding. This ease of use is a significant advantage for teams looking to implement chatbots quickly without extensive technical knowledge.
- Reviewers mention that Kore.AI's integration capabilities are a major plus, especially for enterprise users. The platform's ability to connect with various systems and its organized automation features make it easier for teams to manage workflows and improve efficiency.
- G2 reviewers highlight that while Teneo.ai has a strong focus on small businesses, it may not offer the same level of enterprise-grade features as Kore.AI. This could be a consideration for larger organizations looking for robust solutions tailored to complex needs.
- Users report that both platforms provide solid support, but Kore.AI's overall product direction and recent updates have garnered positive feedback, indicating a commitment to continuous improvement and innovation that may appeal to long-term users.
Pricing
Entry-Level Pricing
Kore.AI
No pricing availableTeneo.ai
No pricing availableFree Trial
Kore.AI
Free Trial is available
Teneo.ai
Free Trial is available
Ratings
Meets Requirements
9.0
327
8.7
15
Ease of Use
9.1
329
8.4
15
Ease of Setup
9.0
219
9.3
7
Ease of Admin
8.9
190
Not enough data
Quality of Support
8.8
318
8.9
15
Has the product been a good partner in doing business?
9.0
178
Not enough data
Product Direction (% positive)
9.7
320
8.2
13
Features by Category
Compatibility
9.2
8
Not enough data
9.0
8
Not enough data
9.4
8
Not enough data
Agentic AI - Enterprise Search Software
9.4
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Search Queries
9.0
8
Not enough data
9.0
8
Not enough data
9.4
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
AI powered search - Enterprise Search Software
9.3
5
Not enough data
9.3
5
Not enough data
9.7
6
Not enough data
Functionality
9.4
8
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
Compatibility - Enterprise Search Software
9.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Functionality - Enterprise Search Software
9.3
5
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
Search Queries - Enterprise Search Software
9.3
5
Not enough data
9.3
5
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
Responses
9.0
197
Not enough data
9.0
185
Not enough data
9.2
201
Not enough data
Automation - AI Agents
8.6
49
Not enough data
8.7
50
Not enough data
8.5
50
Not enough data
8.8
49
Not enough data
8.9
49
Not enough data
Platform
9.1
200
Not enough data
9.0
198
Not enough data
8.9
185
Not enough data
Autonomy - AI Agents
8.1
49
Not enough data
8.4
49
Not enough data
8.7
49
Not enough data
8.5
51
Not enough data
Generative AI
8.9
136
Not enough data
8.9
135
Not enough data
Responses
8.8
250
Not enough data
8.8
245
Not enough data
8.8
230
Not enough data
8.8
240
Not enough data
8.7
221
Not enough data
Platform
8.9
236
Not enough data
8.9
244
Not enough data
8.7
236
Not enough data
8.8
246
Not enough data
8.6
229
Not enough data
8.8
235
Not enough data
8.8
234
Not enough data
Generative AI
9.0
161
Not enough data
9.0
159
Not enough data
Conversational Platform
8.9
160
Not enough data
8.9
160
Not enough data
8.9
159
Not enough data
8.9
159
Not enough data
Support Automation
8.9
157
Not enough data
8.9
155
Not enough data
8.9
160
Not enough data
8.9
157
Not enough data
Generative AI
8.9
117
Not enough data
8.9
115
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
7.7
20
Not enough data
Speech Synthesis - AI Voice Assistants
7.7
20
Not enough data
7.8
20
Not enough data
7.6
20
Not enough data
Security and privacy - AI Voice Assistants
8.3
18
Not enough data
Compatibility - AI Voice Assistants
8.7
19
Not enough data
Workflow Design & Integration - AI Orchestration
8.8
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
8.7
10
Not enough data
Performance Optimization & Analytics - AI Orchestration
9.2
10
Not enough data
9.0
10
Not enough data
8.7
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.3
10
Not enough data
Governance & Compliance Controls - AI Orchestration
8.7
10
Not enough data
8.5
10
Not enough data
8.9
11
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kore.AI and Teneo.ai are categorized as AI Orchestration
Unique Categories
Kore.AI is categorized as AI Voice Assistants, AI Agents For Business Operations, Conversational Support, Chatbots, and Enterprise Search Software
Teneo.ai is categorized as AI Customer Support Agents, Customer Service Automation, Bot Platforms, and Customer Self-Service
Reviews
Reviewers' Company Size
Kore.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Teneo.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
28.2%
Computer Software
19.6%
Banking
10.5%
Consulting
3.8%
Computer & Network Security
3.0%
Other
34.9%
Information Technology and Services
20.0%
Computer Software
20.0%
Telecommunications
10.0%
Program Development
5.0%
Pharmaceuticals
5.0%
Other
40.0%
Alternatives
Discussions
Kore.AI has no discussions with answers
Teneo.ai has no discussions with answers
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