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Compare Kore.AI and Perplexity 
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At a Glance
Market Segments
Enterprise (43.8% of reviews)
Small-Business (70.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Kore.AI
Star Rating
(455)4.6 out of 5
Market Segments
Enterprise (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Kore.AIPerplexity
Star Rating
(85)4.6 out of 5
Market Segments
Small-Business (70.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PerplexitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kore.AI excels in data security with a score of 9.3, while Perplexity falls short with a score of 7.9, indicating that Kore.AI is a more reliable choice for organizations prioritizing data protection.
- Reviewers mention that Kore.AI's natural language understanding (NLU) capabilities are rated at 9.2, which is higher than Perplexity's score of 8.3, suggesting that Kore.AI provides a more nuanced understanding of user queries.
- G2 users highlight that Kore.AI offers superior personalization features with a score of 9.0, compared to Perplexity's 8.7, making it a better option for businesses looking to tailor interactions to individual user needs.
- Users on G2 report that Kore.AI's context management is rated at 9.1, significantly outperforming Perplexity's score of 7.9, which indicates that Kore.AI is better at maintaining context during conversations.
- Reviewers mention that Kore.AI's automation capabilities for tasks like feedback collection score 9.4, while Perplexity's automation features are less robust, suggesting that Kore.AI is more effective in streamlining customer interactions.
- Users say that Kore.AI's API flexibility is rated at 8.9, whereas Perplexity's score of 6.9 indicates limitations in integration capabilities, making Kore.AI a more adaptable choice for businesses needing seamless software integration.
Pricing
Entry-Level Pricing
Kore.AI
No pricing availablePerplexity
No pricing availableFree Trial
Kore.AI
Free Trial is available
Perplexity
No trial information availableRatings
Meets Requirements
9.0
325
8.8
75
Ease of Use
9.1
327
9.5
76
Ease of Setup
9.0
217
9.6
51
Ease of Admin
8.8
188
9.2
13
Quality of Support
8.8
316
8.5
53
Has the product been a good partner in doing business?
9.0
177
9.4
13
Product Direction (% positive)
9.7
318
9.5
72
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
7.6
9
Not enough data
8.5
9
Not enough data
9.3
9
Data
Not enough data
8.5
63
Not enough data
8.2
59
Interaction
Not enough data
8.6
60
Not enough data
8.6
61
Not enough data
8.7
62
Not enough data
8.4
63
Not enough data
8.1
62
Task & Flow Management - AI Chatbots
Not enough data
8.8
8
Not enough data
6.5
9
Learning
Not enough data
8.5
62
Not enough data
7.8
58
Deployment & Embedding - AI Chatbots
Not enough data
6.7
8
Not enough data
7.3
8
Content Generation
Not enough data
8.3
63
Not enough data
8.5
64
Admin & Configuration - AI Chatbots
Not enough data
9.0
8
System
Not enough data
7.6
58
Not enough data
8.4
59
Not enough data
8.3
59
Not enough data
7.7
55
Agentic AI - AI Chatbots
Not enough data
8.3
22
Not enough data
8.6
23
Not enough data
8.3
21
Not enough data
8.3
23
Not enough data
8.6
21
Not enough data
8.5
22
Not enough data
8.8
22
Monitoring & Improvement - AI Chatbots
Not enough data
7.6
7
Reliability & Safety - AI Chatbots
Not enough data
7.9
7
Compatibility
9.0
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
Agentic AI - Enterprise Search Software
9.4
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Search Queries
8.8
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
AI powered search - Enterprise Search Software
9.3
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
Functionality
9.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Compatibility - Enterprise Search Software
9.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Functionality - Enterprise Search Software
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Search Queries - Enterprise Search Software
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Responses
8.9
196
Not enough data
9.0
184
Not enough data
9.2
199
Not enough data
Automation - AI Agents
8.6
49
Not enough data
8.7
50
Not enough data
8.5
50
Not enough data
8.8
49
Not enough data
8.9
48
Not enough data
Platform
9.0
198
Not enough data
9.0
197
Not enough data
8.9
184
Not enough data
Autonomy - AI Agents
8.1
49
Not enough data
8.4
49
Not enough data
8.7
49
Not enough data
8.4
50
Not enough data
Generative AI
8.9
135
Not enough data
8.9
134
Not enough data
Responses
8.8
249
Not enough data
8.8
244
Not enough data
8.8
229
Not enough data
8.8
240
Not enough data
8.7
221
Not enough data
Platform
8.9
235
Not enough data
8.9
244
Not enough data
8.7
236
Not enough data
8.8
245
Not enough data
8.6
229
Not enough data
8.8
234
Not enough data
8.8
233
Not enough data
Generative AI
9.0
160
Not enough data
9.0
158
Not enough data
Conversational Platform
8.9
160
Not enough data
8.9
160
Not enough data
8.9
159
Not enough data
8.9
159
Not enough data
Support Automation
8.9
157
Not enough data
8.9
155
Not enough data
8.9
159
Not enough data
8.9
157
Not enough data
Generative AI
8.9
116
Not enough data
8.9
115
Not enough data
Voice Recognition - AI Voice Assistants
7.7
20
Not enough data
Speech Synthesis - AI Voice Assistants
7.7
20
Not enough data
7.8
20
Not enough data
7.6
20
Not enough data
Security and privacy - AI Voice Assistants
8.3
18
Not enough data
Compatibility - AI Voice Assistants
8.7
19
Not enough data
Workflow Design & Integration - AI Orchestration
8.8
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
8.7
10
Not enough data
Performance Optimization & Analytics - AI Orchestration
9.2
10
Not enough data
9.0
10
Not enough data
8.7
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.3
10
Not enough data
Governance & Compliance Controls - AI Orchestration
8.7
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kore.AI and Perplexity share no categories
Unique Categories
Kore.AI is categorized as AI Voice Assistants, AI Agents For Business Operations, Conversational Support, Chatbots, Enterprise Search Software, and AI Orchestration
Perplexity is categorized as AI Chatbots
Reviews
Reviewers' Company Size
Kore.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Perplexity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
27.8%
Computer Software
19.7%
Banking
10.5%
Consulting
3.8%
Computer & Network Security
3.0%
Other
35.1%
Information Technology and Services
20.3%
Marketing and Advertising
13.9%
Computer Software
11.4%
Consulting
6.3%
Higher Education
5.1%
Other
43.0%
Discussions
Kore.AI has no discussions with answers
Perplexity has no discussions with answers
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