G2 reviewers report that Meltwater excels in providing a comprehensive media intelligence system, offering robust social media listening and monitoring capabilities. Users appreciate its global coverage, which helps them gain a broad perspective on brand performance.
According to verified reviews, Meltwater's customizable dashboard and automated analytics are standout features, with users highlighting the ease of generating daily reports and insights that enhance decision-making.
Users say that Konnect Insights shines in its detailed dashboards and sentiment analysis, which aid in making data-driven decisions. The platform's real-time alerts and updates are particularly valued for enabling timely responses to brand mentions and feedback.
Reviewers mention that while Meltwater has a slightly lower ease of use rating, it is still considered intuitive once set up, with responsive customer service that helps users navigate any challenges during implementation.
G2 reviewers highlight that Konnect Insights offers a high level of customization, allowing users to tailor the platform to their specific needs, which is a significant advantage for those looking for flexibility in their social media monitoring tools.
According to recent user feedback, Meltwater's overall satisfaction is reflected in its higher G2 Score, indicating that users feel it provides a more reliable and effective solution for media monitoring compared to Konnect Insights, despite the latter's strengths in certain features.
Pricing
Entry-Level Pricing
Konnect Insights
No pricing available
Meltwater
No pricing available
Free Trial
Konnect Insights
Free Trial is available
Meltwater
No trial information available
Ratings
Meets Requirements
8.3
15
7.9
2,133
Ease of Use
8.2
15
7.9
2,167
Ease of Setup
8.6
13
7.8
1,147
Ease of Admin
8.5
11
8.1
929
Quality of Support
8.0
15
8.5
2,058
Has the product been a good partner in doing business?
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
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