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At a Glance
Market Segments
Mid-Market (39.3% of reviews)
Mid-Market (43.9% of reviews)
Entry-Level Pricing
Pay As You Go Per Month
No pricing available
Kong Gateway
Star Rating
(269)4.4 out of 5
Market Segments
Mid-Market (39.3% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go Per Month
Free Trial is available
Learn more about Kong GatewayWorkato
Star Rating
(704)4.7 out of 5
Market Segments
Mid-Market (43.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WorkatoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Workato excels in orchestration with a score of 9.7, highlighting its ability to automate complex workflows seamlessly, while Kong Gateway, with a score of 8.2, is noted for its basic orchestration capabilities that may not meet the needs of more intricate processes.
- Users report that Workato's API testing features are robust, scoring 9.3, which allows for thorough validation of integrations, whereas Kong Gateway's API testing, scoring 8.4, is seen as less comprehensive, potentially leaving gaps in testing coverage.
- Reviewers mention that Workato shines in ease of use with a score of 9.0, making it accessible for users with varying technical backgrounds, while Kong Gateway, scoring 8.6, is perceived as slightly more complex, requiring a steeper learning curve for new users.
- Users on G2 highlight Workato's quality of support, scoring 9.2, with many praising the responsiveness and helpfulness of the support team, in contrast to Kong Gateway's score of 8.3, where users have reported slower response times and less satisfactory support experiences.
- G2 users indicate that Workato's data security features are highly rated at 9.3, with strong encryption and compliance measures, while Kong Gateway, scoring 8.5, is noted for having solid security but lacking some advanced features that Workato offers.
- Users say that Workato's app integration capabilities are impressive, scoring 9.2, with a wide range of pre-built connectors, making it easy to integrate with various applications, whereas Kong Gateway, with a score of 8.6, is seen as having fewer integrations available, which may limit flexibility for users.
Pricing
Entry-Level Pricing
Kong Gateway
Kong Konnect
Pay As You Go
Per Month
- The easiest way to get started with Kong Gateway
- Customizable Dev Portal
- Plugins to extend capabilities including authentication, authorization, rate-limiting, transformations, security, and more
Workato
No pricing availableFree Trial
Kong Gateway
Free Trial is available
Workato
Free Trial is available
Ratings
Meets Requirements
8.5
227
9.1
570
Ease of Use
8.6
230
9.0
579
Ease of Setup
8.4
173
8.9
454
Ease of Admin
8.3
132
9.0
363
Quality of Support
8.3
214
9.2
561
Has the product been a good partner in doing business?
8.7
122
9.4
360
Product Direction (% positive)
9.3
219
9.5
554
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
7.8
115
Not enough data
8.3
122
Functionality
Not enough data
8.9
130
Not enough data
8.7
132
Not enough data
9.0
131
Not enough data
9.1
140
Not enough data
9.0
130
Management
Not enough data
8.1
25
Not enough data
8.9
24
Not enough data
9.0
25
Not enough data
8.8
25
Solution Provision
Not enough data
8.3
25
Not enough data
7.6
25
Not enough data
8.4
24
Development
8.4
79
9.4
34
8.4
74
9.5
32
8.3
76
9.7
33
8.8
76
9.4
33
Collaboration
8.3
75
9.1
32
8.3
74
9.2
32
8.4
75
9.4
32
Functionality
Not enough data
9.1
19
Not enough data
9.3
19
Management
Not enough data
9.4
18
Not enough data
9.2
19
Not enough data
9.4
18
Integrations
Not enough data
9.2
19
Not enough data
8.6
18
Security
Not enough data
9.2
18
Not enough data
9.0
18
Support
Not enough data
9.0
19
Development
Not enough data
9.1
267
Not enough data
8.4
175
|
Verified
Not enough data
9.0
194
|
Verified
Not enough data
8.8
205
|
Verified
Not enough data
8.5
193
|
Verified
Not enough data
9.0
187
Not enough data
8.6
163
Management
Not enough data
8.7
191
|
Verified
Not enough data
8.7
179
|
Verified
Not enough data
8.9
191
|
Verified
Not enough data
8.8
189
|
Verified
Not enough data
8.8
163
Security
Not enough data
8.8
169
|
Verified
Not enough data
9.0
175
|
Verified
Not enough data
9.0
172
|
Verified
Integration Options
Not enough data
8.7
163
|
Verified
Not enough data
8.6
164
|
Verified
Not enough data
8.1
158
|
Verified
Not enough data
7.9
143
|
Verified
Deployment
Not enough data
8.7
158
Not enough data
9.0
169
Management
Not enough data
9.2
13
Not enough data
9.4
14
Not enough data
9.2
13
Not enough data
9.2
13
Functionality
Not enough data
9.2
13
Not enough data
9.0
13
Not enough data
9.2
13
Not enough data
9.5
14
Security
Not enough data
9.3
14
Not enough data
9.4
13
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
9.2
108
Development
Not enough data
9.1
113
Not enough data
8.9
110
Security
Not enough data
9.1
109
Not enough data
8.9
106
Management
Not enough data
9.0
105
Not enough data
8.6
96
Not enough data
9.3
104
Not enough data
9.1
91
Not enough data
8.8
94
Not enough data
8.9
94
Application Integration
Not enough data
9.1
90
Not enough data
9.2
93
Not enough data
9.5
93
Not enough data
9.3
92
Data Management
Not enough data
9.3
12
Not enough data
8.8
12
Not enough data
9.2
12
Not enough data
9.3
12
Not enough data
8.2
11
Functionality
Not enough data
9.1
11
Not enough data
9.9
13
Not enough data
9.7
13
Not enough data
9.6
12
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
8.8
11
Security
Not enough data
9.1
11
Not enough data
9.2
11
Generative AI
Not enough data
8.2
11
Functionality
Not enough data
8.8
14
Not enough data
9.3
14
Not enough data
9.2
14
Governance
Not enough data
9.0
14
Not enough data
9.2
14
Not enough data
9.2
14
Scalability and Performance - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
10.0
6
Cost and Efficiency - Generative AI Infrastructure
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
10.0
6
Integration and Extensibility - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
8.9
6
Not enough data
9.7
6
Security and Compliance - Generative AI Infrastructure
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
10.0
6
Usability and Support - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
10.0
6
Functionality - Process Orchestration
Not enough data
8.4
55
Not enough data
9.0
56
Not enough data
9.3
62
Not enough data
9.4
58
Not enough data
9.0
52
Integration & Adaptability - Process Orchestration
Not enough data
9.3
54
Not enough data
9.2
54
Not enough data
8.9
57
Not enough data
8.8
55
Not enough data
8.8
53
Not enough data
8.7
53
Not enough data
8.9
53
Not enough data
8.9
53
Large Language Model Operationalization (LLMOps)Hide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Prompt Engineering - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Not enough data
Not enough data
Inference Optimization - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Model Garden - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Custom Training - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Application Development - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Model Deployment - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Not enough data
Not enough data
Guardrails - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Not enough data
Not enough data
Model Monitoring - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Not enough data
Not enough data
Security - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Not enough data
Not enough data
Gateways & Routers - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
9.0
14
Not enough data
9.0
14
Not enough data
9.3
12
Functionality - AI Agent Builders
Not enough data
9.1
13
Not enough data
9.0
13
Not enough data
9.1
13
Not enough data
8.7
13
Data and Analytics - AI Agent Builders
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
9.1
11
Integration - AI Agent Builders
Not enough data
9.1
13
Not enough data
9.4
11
Not enough data
9.4
12
Not enough data
9.4
13
Development - API Platforms
7.6
9
Not enough data
9.1
9
Not enough data
7.4
9
Not enough data
8.9
9
Not enough data
Collaboration - API Platforms
7.6
9
Not enough data
8.1
9
Not enough data
7.8
9
Not enough data
API Management - API Platforms
7.4
9
Not enough data
8.7
9
Not enough data
8.9
9
Not enough data
8.0
9
Not enough data
6.9
9
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
9.4
8
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
9.0
7
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
API Construction
8.4
168
8.8
181
8.7
172
8.9
178
8.3
172
8.9
175
9.1
168
9.0
186
API Management
8.8
173
8.7
165
8.3
174
8.5
182
8.4
169
8.7
182
7.4
157
Feature Not Available
8.9
172
8.5
164
Data Integration
8.6
166
9.2
193
8.0
155
8.7
185
8.7
164
8.5
167
Categories
Categories
Shared Categories
Kong Gateway and Workato are categorized as API Development and API Management
Unique Categories
Kong Gateway is categorized as Large Language Model Operationalization (LLMOps) and API Platforms
Workato is categorized as Master Data Management (MDM), Embedded Integration Platforms, Reverse ETL, Data Replication, AI Agent Builders, API Generation, Electronic Data Interchange (EDI), Big Data Integration Platforms, iPaaS, Process Orchestration, Conversational Marketing, ETL Tools, Conversational Support, Generative AI Infrastructure, Productivity Bots, and AI Orchestration
Reviews
Reviewers' Company Size
Kong Gateway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workato
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.8%
Information Technology and Services
12.0%
Financial Services
9.0%
Banking
6.4%
Computer & Network Security
4.9%
Other
44.9%
Computer Software
22.7%
Information Technology and Services
19.5%
Financial Services
5.7%
Retail
3.5%
Construction
3.1%
Other
45.5%
Alternatives
Discussions
Is Kong Devops tool?
6 Comments
DK
noRead more
What does KONG software do?
3 Comments
TP
Great question! Kong API Gateway is a service connectivity platform that allows teams to build, test, deploy, and securely expose their services across any...Read more
What is the use of Kong API gateway?
1 Comment
Official Response from Kong Gateway
Hello,
Kong Gateway is cloud-native API management solution that allows you to build, run, and govern your APIs and microservices. You can learn more...Read more
What is a Workato recipe?
3 Comments
GM
The recipe is Workato's main asset which houses the step-by-step integration process. In it you can build the flows and connect multiple applications.Read more
Are on-premise applications and databases supported?
2 Comments
Official Response from Workato
Yes, we support on-premise applications, databases and even your own custom application that can be connected with REST, SOAP. To connect to on-premise...Read more
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