Compare Kong Gateway and Workato 
At a Glance
Market Segments
Mid-Market (39.1% of reviews)
Mid-Market (44.6% of reviews)
Entry-Level Pricing
Pay As You Go Per Month
Free 50000 Credits
Kong Gateway
Star Rating
(298)4.4 out of 5
Market Segments
Mid-Market (39.1% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go Per Month
Free Trial is available
Learn more about Kong GatewayWorkato
Star Rating
(752)4.7 out of 5
Market Segments
Mid-Market (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 50000 Credits
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Workato excels in user experience, with its intuitive design making it accessible for both technical and non-technical users. The platform's "Recipe" approach allows users to create complex workflows visually, which many find easier than traditional coding methods.
- Users say that Kong Gateway is a solid choice for API management, particularly due to its impressive performance and scalability. Reviewers appreciate the plugin architecture, which simplifies the addition of new features, although some note that the open-source nature can lead to delays in support for integrations.
- According to verified reviews, Workato stands out for its extensive library of over 1,000 pre-built connectors, making it easy to integrate with popular applications like Salesforce and Slack. This feature significantly enhances its usability for businesses looking to streamline their operations.
- Reviewers mention that while Kong Gateway offers robust Mesh Identity support, the open-source model can sometimes result in slower responses to feature requests and integration challenges. This aspect may be a consideration for teams needing rapid support and updates.
- Users highlight that Workato's high ratings in quality of support and ease of setup contribute to a smoother onboarding experience. Many recent users have praised the platform for its quick implementation process, which is particularly beneficial for teams looking to get started without extensive training.
- G2 reviewers note that while both products are well-regarded in the mid-market segment, Workato's higher overall satisfaction scores reflect a more favorable user experience. This is evident in its ratings for ease of use and the ability to meet specific workflow requirements, which are critical for daily operations.
Pricing
Entry-Level Pricing
Kong Gateway
Kong Konnect
Pay As You Go
Per Month
- The easiest way to get started with Kong Gateway
- Customizable Dev Portal
- Plugins to extend capabilities including authentication, authorization, rate-limiting, transformations, security, and more
Workato
Free
Free
50000 Credits
Best for getting started and building your first AI-powered workflows
- Enterprise MCP & AI agents
- Workflow orchestration
- API management
Free Trial
Kong Gateway
Free Trial is available
Workato
Free Trial is available
Ratings
Meets Requirements
8.5
247
9.0
601
Ease of Use
8.6
250
9.0
611
Ease of Setup
8.4
193
8.9
482
Ease of Admin
8.4
140
9.0
372
Quality of Support
8.4
233
9.2
587
Has the product been a good partner in doing business?
8.7
130
9.4
369
Product Direction (% positive)
9.2
239
9.5
586
Features by Category
Management
Not enough data
7.8
116
Not enough data
8.3
123
Functionality
Not enough data
8.8
130
Not enough data
8.7
133
Not enough data
8.9
130
Not enough data
9.2
142
Not enough data
9.0
131
Management
Not enough data
8.1
24
Not enough data
8.8
24
Not enough data
9.0
24
Not enough data
8.7
25
Solution Provision
Not enough data
8.3
25
Not enough data
7.5
25
Not enough data
8.3
23
Development
8.5
82
9.4
32
8.5
77
9.3
31
8.3
79
9.7
32
8.8
79
9.4
31
Collaboration
8.4
78
8.9
30
8.4
77
8.9
31
8.4
78
9.3
30
Development
Not enough data
9.1
275
Not enough data
8.4
176
|
Verified
Not enough data
9.0
205
|
Verified
Not enough data
8.8
217
|
Verified
Not enough data
8.5
196
|
Verified
Not enough data
9.1
192
Not enough data
8.6
165
Management
Not enough data
8.7
195
|
Verified
Not enough data
8.8
187
|
Verified
Not enough data
8.9
195
|
Verified
Not enough data
8.7
191
|
Verified
Not enough data
8.8
166
Security
Not enough data
8.8
171
|
Verified
Not enough data
8.9
178
|
Verified
Not enough data
9.0
174
|
Verified
Integration Options
Not enough data
8.7
165
|
Verified
Not enough data
8.6
165
|
Verified
Not enough data
8.1
159
|
Verified
Not enough data
7.9
144
|
Verified
Deployment
Not enough data
8.7
160
Not enough data
9.0
170
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
9.2
107
Development
Not enough data
9.1
114
Not enough data
8.9
109
Security
Not enough data
9.1
108
Not enough data
8.9
105
Management
Not enough data
9.0
104
Not enough data
8.6
95
Not enough data
9.2
104
Not enough data
9.1
90
Not enough data
8.8
93
Not enough data
8.9
93
Application Integration
Not enough data
9.0
89
Not enough data
9.2
92
Not enough data
9.5
92
Not enough data
9.2
91
Data Management
Not enough data
9.3
12
Not enough data
8.8
12
Not enough data
9.2
12
Not enough data
9.3
12
Not enough data
8.2
11
Functionality
Not enough data
9.1
11
Not enough data
9.9
13
Not enough data
9.7
13
Not enough data
9.6
12
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
8.8
11
Security
Not enough data
9.1
11
Not enough data
9.2
11
Generative AI
Not enough data
8.2
11
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.7
13
Not enough data
9.2
13
Not enough data
9.1
13
Governance
Not enough data
9.0
13
Not enough data
9.1
13
Not enough data
9.1
13
Scalability and Performance - Generative AI Infrastructure
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Cost and Efficiency - Generative AI Infrastructure
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Integration and Extensibility - Generative AI Infrastructure
Not enough data
10.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Security and Compliance - Generative AI Infrastructure
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
10.0
5
Usability and Support - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
10.0
5
Functionality - Process Orchestration
Not enough data
8.4
53
Not enough data
8.9
55
Not enough data
9.3
64
Not enough data
9.4
59
Not enough data
9.0
51
Integration & Adaptability - Process Orchestration
Not enough data
9.3
55
Not enough data
9.2
54
Not enough data
8.9
58
Not enough data
8.8
56
Not enough data
8.7
53
Not enough data
8.7
51
Not enough data
8.9
51
Not enough data
8.9
51
Large Language Model Operationalization (LLMOps)Hide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Prompt Engineering - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Not enough data
Not enough data
Inference Optimization - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Model Garden - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Custom Training - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Application Development - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Model Deployment - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Not enough data
Not enough data
Guardrails - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Not enough data
Not enough data
Model Monitoring - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Not enough data
Not enough data
Security - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Not enough data
Not enough data
Gateways & Routers - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
9.2
11
Functionality - AI Agent Builders
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
9.0
12
Not enough data
8.7
13
Data and Analytics - AI Agent Builders
Not enough data
9.3
10
Not enough data
9.5
10
Not enough data
9.0
10
Integration - AI Agent Builders
Not enough data
9.1
13
Not enough data
9.3
10
Not enough data
9.4
11
Not enough data
9.4
13
Development - API Platforms
8.0
11
Not enough data
9.2
11
Not enough data
7.9
11
Not enough data
9.2
12
Not enough data
Collaboration - API Platforms
8.0
11
Not enough data
8.6
12
Not enough data
8.2
11
Not enough data
API Management - API Platforms
7.9
12
Not enough data
9.0
12
Not enough data
9.2
12
Not enough data
8.3
12
Not enough data
7.4
11
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
9.4
8
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
8.9
6
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
API Construction
8.4
172
8.8
182
8.8
184
8.9
177
8.3
174
8.9
176
9.1
180
9.0
186
API Management
8.9
183
8.7
164
8.4
181
8.4
183
8.4
176
8.7
183
7.4
159
Feature Not Available
8.9
182
8.5
163
Data Integration
8.6
171
9.3
198
8.0
157
8.8
186
8.7
177
8.5
166
Categories
Categories
Shared Categories
Kong Gateway and Workato are categorized as API Development and API Management
Unique Categories
Kong Gateway is categorized as Large Language Model Operationalization (LLMOps), API Documentation Management, and API Platforms
Reviews
Reviewers' Company Size
Kong Gateway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workato
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.9%
Information Technology and Services
12.5%
Financial Services
8.7%
Banking
7.3%
Telecommunications
5.2%
Other
43.4%
Computer Software
22.9%
Information Technology and Services
20.2%
Financial Services
5.4%
Retail
3.7%
Construction
2.9%
Other
44.9%
Alternatives
Discussions
Is Kong Devops tool?
6 Comments
DK
noRead more
What does KONG software do?
3 Comments
TP
Great question! Kong API Gateway is a service connectivity platform that allows teams to build, test, deploy, and securely expose their services across any...Read more
What is Kong API management?
1 Comment
Official Response from Kong Gateway
Kong Gateway is the fastest, most-adopted API gateway. It is cloud-native, lightweight, and vendor agnostic, so you can connect services across any cloud,...Read more
What is a Workato recipe?
3 Comments
GM
The recipe is Workato's main asset which houses the step-by-step integration process. In it you can build the flows and connect multiple applications.Read more
Are on-premise applications and databases supported?
2 Comments
Official Response from Workato
Yes, we support on-premise applications, databases and even your own custom application that can be connected with REST, SOAP. To connect to on-premise...Read more
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