G2 reviewers report that Koncert excels in its AI-facilitated dialer system, which significantly enhances productivity by allowing sales teams to make multiple calls quickly. Users appreciate the automated dialing support that streamlines outreach efforts.
Users say Salesfinity stands out for its intuitive interface, making it easy to navigate and use effectively. Reviewers highlight how the platform reduces manual work in the calling process, which saves time and allows teams to focus on engaging with prospects.
According to verified reviews, Koncert has a strong presence in the mid-market segment, with users noting its ability to integrate with various CRM solutions for better contact management. This feature is particularly beneficial for larger sales teams looking to coordinate outreach efforts.
Reviewers mention that Salesfinity's power dialer capabilities are impressive, with features like filtering and call velocity that enhance the calling experience. Users find these tools essential for optimizing their sales processes and improving overall efficiency.
G2 reviewers highlight that while Koncert has a solid support system, Salesfinity edges out slightly with higher ratings for quality of support. Users appreciate the responsiveness and helpfulness of Salesfinity's support team, which can be crucial for resolving issues quickly.
Users report that both platforms have their strengths, but Koncert's recent feedback emphasizes its ability to facilitate massive outreach through calls, while Salesfinity is praised for its simplicity and effectiveness in cold calling scenarios. This makes each tool appealing depending on the specific needs of the sales team.
Does Koncert dial prospect numbers multiple times in a row in a given session? I've had prospects tell me I called them several times in a row (back to back)
2 Comments
JC
Great question. With Koncert's parallel dialer, the user has a lot of control over which of the prospect's numbers will be called and when.
You can...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.