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Compare Kommo and Sugar Sell 
Featured Products
At a Glance
Market Segments
Small-Business (78.4% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
$15.00
$19.00 Per Month
Kommo
Star Rating
(49)4.1 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00
Free Trial is available
Browse all 3 pricing plansSugar Sell
Star Rating
(774)3.8 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plansKommo vs Sugar Sell
When assessing the two solutions, reviewers found Kommo easier to use, set up, and administer. Reviewers also preferred doing business with Kommo overall.
- Reviewers felt that Kommo meets the needs of their business better than Sugar Sell.
- When comparing quality of ongoing product support, reviewers felt that Kommo is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Kommo over Sugar Sell.
Pricing
Entry-Level Pricing
Kommo
Basic
$15.00
Designed to boost the effectiveness of small sales teams
- Lead & Contact Management
- Custom sales pipeline(s)
- Lists & product catalogs
Sugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
Free Trial
Kommo
Free Trial is available
Sugar Sell
No trial information availableRatings
Meets Requirements
8.1
33
8.0
612
Ease of Use
8.3
34
7.6
648
Ease of Setup
7.7
21
7.2
345
Ease of Admin
8.7
17
7.6
319
Quality of Support
8.3
31
7.7
555
Has the product been a good partner in doing business?
8.1
17
7.8
303
Product Direction (% positive)
8.2
32
7.1
599
Features by Category
Sales Force Automation
8.3
24
|
Verified
8.2
502
|
Verified
Feature Not Available
7.6
322
8.2
28
|
Verified
7.8
469
|
Verified
8.0
27
|
Verified
7.7
487
|
Verified
7.3
20
7.2
358
|
Verified
7.8
22
|
Verified
7.4
412
|
Verified
6.5
21
|
Verified
7.3
346
|
Verified
6.4
20
7.4
348
|
Verified
7.7
19
|
Verified
7.7
376
|
Verified
Marketing Automation
7.7
18
|
Verified
7.1
354
|
Verified
7.6
19
7.2
361
|
Verified
8.9
28
|
Verified
7.9
427
|
Verified
Feature Not Available
7.0
312
|
Verified
Customer Support
7.3
20
7.9
386
|
Verified
7.1
19
7.6
348
|
Verified
6.9
18
7.7
358
|
Verified
7.0
16
7.4
292
6.9
18
7.7
313
|
Verified
Reporting & Analytics
7.2
24
|
Verified
7.7
469
|
Verified
7.5
24
|
Verified
8.0
475
|
Verified
7.2
20
|
Verified
7.4
366
|
Verified
Mobile & Social
6.7
17
|
Verified
7.2
269
|
Verified
7.4
18
|
Verified
7.2
267
|
Verified
7.0
20
|
Verified
7.4
331
|
Verified
Platform
7.8
17
|
Verified
8.2
260
|
Verified
7.9
15
|
Verified
7.8
255
|
Verified
7.6
15
|
Verified
8.1
268
|
Verified
8.2
11
|
Verified
7.9
168
|
Verified
6.8
11
8.2
214
|
Verified
6.8
10
7.5
216
|
Verified
8.1
14
|
Verified
7.6
257
|
Verified
6.8
10
7.2
199
|
Verified
Integration
7.3
14
|
Verified
7.6
260
|
Verified
7.4
13
|
Verified
7.7
202
|
Verified
7.7
10
|
Verified
7.3
198
|
Verified
Generative AI
6.3
5
6.3
28
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
6
Not enough data
Categories
Categories
Shared Categories
Kommo and Sugar Sell are categorized as CRM
Unique Categories
Kommo has no unique categories
Sugar Sell has no unique categories
Reviews
Reviewers' Company Size
Kommo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.6%
Information Technology and Services
13.5%
Telecommunications
5.4%
Retail
5.4%
Music
5.4%
Other
48.6%
Information Technology and Services
13.2%
Computer Software
10.4%
Marketing and Advertising
5.8%
Financial Services
5.6%
Construction
2.7%
Other
62.3%
Alternatives
Discussions
I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?
1 Comment
EM
According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with...Read more
Kommo has no more discussions with answers
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 Comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 Comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 Comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers.
Costs vary depending on edition, here are the breakdowns, in terms of user...Read more
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