Compare Kommo and SAP Sales Cloud 
At a Glance
Market Segments
Small-Business (80.0% of reviews)
Enterprise (44.1% of reviews)
Entry-Level Pricing
$15.00
No pricing available
Kommo
Star Rating
(52)4.1 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00
Free Trial is available
Browse all 3 pricing plansSAP Sales Cloud
Star Rating
(990)4.2 out of 5
Market Segments
Enterprise (44.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Sales CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Sales Cloud excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Kommo. Users appreciate its robust integration capabilities and customization options, which enhance workflow efficiency across various business functions.
- Users say that SAP Sales Cloud's user interface is particularly praised for its intuitiveness, making it easier to manage tasks and generate reports. In contrast, while Kommo is noted for its ease of use, some users feel it lacks the depth of features that larger enterprises might require.
- According to verified reviews, SAP Sales Cloud has a strong presence in the enterprise market, with nearly half of its reviews coming from larger organizations. This indicates that it is well-suited for complex business needs, whereas Kommo is primarily favored by small businesses, which may limit its scalability for larger teams.
- Reviewers mention that SAP Sales Cloud offers a smoother implementation process, with users highlighting the intuitive onboarding experience. In contrast, Kommo, while easy to navigate, may not provide the same level of support for users transitioning from more complex systems.
- Users highlight that both products offer solid support quality, but SAP Sales Cloud's support is often seen as more comprehensive, with users noting its effectiveness in addressing complex queries. Kommo's support is appreciated for its responsiveness, but some users feel it may not cover advanced issues as thoroughly.
- Reviewers note that SAP Sales Cloud provides a wider array of advanced features, such as detailed reporting and pipeline management, which are crucial for larger sales teams. Meanwhile, Kommo shines in its simplicity and customization for lead management, making it a great choice for users who prioritize ease of use over extensive functionality.
Pricing
Entry-Level Pricing
Kommo
Basic
$15.00
Designed to boost the effectiveness of small sales teams
- Lead & Contact Management
- Custom sales pipeline(s)
- Lists & product catalogs
SAP Sales Cloud
No pricing availableFree Trial
Kommo
Free Trial is available
SAP Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.1
34
8.5
706
Ease of Use
8.3
35
7.9
718
Ease of Setup
7.8
22
8.1
402
Ease of Admin
8.8
18
8.0
262
Quality of Support
8.3
32
8.3
675
Has the product been a good partner in doing business?
8.2
18
8.5
262
Product Direction (% positive)
8.2
33
8.5
678
Features by Category
Sales Force Automation
8.3
25
|
Verified
8.3
477
|
Verified
Feature Not Available
8.2
314
8.2
29
|
Verified
8.3
441
|
Verified
8.0
27
|
Verified
8.3
456
|
Verified
7.3
20
8.1
406
|
Verified
7.8
22
|
Verified
8.1
429
|
Verified
6.5
21
|
Verified
8.1
428
|
Verified
6.4
20
8.2
432
|
Verified
7.8
20
|
Verified
8.2
448
|
Verified
Marketing Automation
7.8
19
|
Verified
7.9
381
|
Verified
7.8
20
8.2
305
9.0
29
|
Verified
8.4
406
|
Verified
Feature Not Available
8.1
348
|
Verified
Customer Support
7.4
21
8.4
412
|
Verified
7.3
20
8.2
422
|
Verified
6.9
18
8.2
419
|
Verified
7.0
16
8.0
381
|
Verified
6.9
18
8.2
410
|
Verified
Reporting & Analytics
7.3
25
|
Verified
8.2
465
|
Verified
7.5
24
|
Verified
8.2
463
|
Verified
7.2
20
|
Verified
8.2
419
|
Verified
Mobile & Social
6.7
17
|
Verified
8.1
270
7.5
19
|
Verified
8.0
217
7.1
21
|
Verified
7.8
341
|
Verified
Platform
7.8
17
|
Verified
8.0
291
|
Verified
7.9
15
|
Verified
8.3
290
|
Verified
7.6
15
|
Verified
8.5
293
|
Verified
8.2
11
|
Verified
8.3
260
|
Verified
6.8
11
8.2
269
|
Verified
6.8
10
8.4
276
|
Verified
8.1
14
|
Verified
8.3
297
|
Verified
6.8
10
8.3
281
|
Verified
Integration
7.3
14
|
Verified
8.4
288
|
Verified
7.4
13
|
Verified
8.2
270
|
Verified
7.7
10
|
Verified
8.1
251
|
Verified
Generative AI
6.3
5
7.5
138
Agentic AI - CRM
Not enough data
7.0
42
Not enough data
7.3
41
8.0
5
7.7
44
Not enough data
7.4
43
Not enough data
7.6
41
Not enough data
7.7
43
8.6
7
7.8
42
Agentic AI - Sales Analytics
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.8
12
Not enough data
7.6
12
Not enough data
8.1
12
Data Sourcing
Not enough data
8.6
133
Not enough data
8.8
131
Not enough data
8.6
128
Not enough data
9.0
131
Not enough data
8.6
131
Predictive Analytics
Not enough data
8.8
128
Not enough data
8.9
129
Not enough data
8.7
134
Not enough data
8.9
136
Sales Management
Not enough data
8.6
134
Not enough data
8.3
131
Not enough data
8.8
134
Not enough data
9.0
134
Reviews
Reviewers' Company Size
Kommo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.1%
Information Technology and Services
13.2%
Computer & Network Security
5.3%
Computer Software
5.3%
Education Management
5.3%
Other
50.0%
Information Technology and Services
13.8%
Computer Software
4.9%
Accounting
4.7%
Financial Services
3.7%
Automotive
3.3%
Other
69.6%
Alternatives
Discussions
I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?
1 Comment
EM
According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with...Read more
Kommo has no more discussions with answers
What is CRM features?
2 Comments
JM
Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging...Read more
What SAP components are included in SAP CRM?
1 Comment
Official Response from SAP Sales Cloud
SAP Sales Cloud is a comprehensive sales automation solution helping organizations streamline Lead to Cash processes, increase sales rep/sales manager...Read more
What SAP components are included in SAP CRM?
1 Comment
SR
Still learning from these SAP Ocean Read more
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