# Kommo vs Method CRM Comparison --- ## AI Generated Summary - **G2 reviewers report** that Method CRM excels in **customer support** , with users highlighting its responsiveness and helpfulness. One user noted that the platform is especially effective for managing annual renewal contracts, ensuring accuracy and reliability in renewals. - **Users say** that Kommo stands out for its **ease of use** , with many praising its intuitive interface and customizable contact settings. Reviewers appreciate how it simplifies the management of deals and leads, making it accessible even for those with no prior CRM experience. - **According to verified reviews** , Method CRM offers superior **customization options** , allowing businesses to tailor fields and workflows with drag-and-drop tools. This adaptability has been noted as a significant advantage for users looking to align the software with their branding and operational needs. - **Reviewers mention** that while Kommo is versatile with numerous integrations, it has fewer recent reviews compared to Method CRM, which may indicate a less active user base. This could affect the reliability of user experiences and insights for potential buyers. - **G2 reviewers highlight** that Method CRM has a higher overall satisfaction score, reflecting its strong market presence and user approval. Users appreciate the platform's comprehensive feature set, which includes effective task management and reporting capabilities. - **Users report** that Kommo's performance is solid, particularly in **lead management** , where it receives high marks. However, some users feel that it could improve in areas like **product direction** and **support analytics** , suggesting a need for ongoing development to meet evolving user needs. | | Kommo | Method CRM | |---|---|---| | **Star Rating** | 4.2 out of 5 | 4.4 out of 5 | | **Total Reviews** | 61 | 337 | | **Largest Market Segment** | Small-Business (81.6% of reviews) | Small-Business (89.4% of reviews) | | **Entry Level Price** | $15.00 | Free Trial | --- ## Top Pros & Cons ### Kommo Pros: - Integration (4 reviews) - Ease of Use (3 reviews) Cons: - Expertise Required (2 reviews) - Integration Issues (2 reviews) ### Method CRM Pros: - Ease of Use (19 reviews) - Easy Customization (19 reviews) Cons: - Learning Curve (7 reviews) - Limited Customization (6 reviews) --- ## Ratings Comparison | Rating | Kommo | Method CRM | |---|---|---| | **Meets Requirements** | 8.4 (40 reviews) | 8.5 (259 reviews) | | **Ease of Use** | 8.3 (42 reviews) | 8.3 (264 reviews) | | **Ease of Setup** | 7.9 (29 reviews) | 8.1 (159 reviews) | | **Ease of Admin** | 8.9 (19 reviews) | 8.3 (139 reviews) | | **Quality of Support** | 8.3 (39 reviews) | 9.0 (253 reviews) | | **Has the product been a good partner in doing business?** | 8.3 (19 reviews) | 8.9 (140 reviews) | | **Product Direction (% positive)** | 8.5 (40 reviews) | 8.8 (243 reviews) | --- ## Pricing ### Kommo #### Entry-Level Pricing Plan: Basic Price: $15.00 Description: Designed to boost the effectiveness of small sales teams Key Features: - Lead & Contact Management - Custom sales pipeline(s) - Lists & product catalogs [Browse all 3 editions](https://www.g2.com/products/kommo/pricing) #### Free Trial Yes ### Method CRM #### Entry-Level Pricing Plan: Free trial Price: Free Trial Description: When you start your free trial, your account will automatically include all of the features in our CRM Pro plan. If you want the CRM Enterprise features, you can also add them for free during your trial. You can also add unlimited users during your free trial. Key Features: - Real-time sync with QuickBooks - Create estimates, sales orders, invoices, and more - Accept payments through customer portals [Browse all 4 editions](https://www.g2.com/products/method-crm/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### E-Signature | Product | Score | Reviews | |---|---|---| | **Kommo** | N/A | N/A | | **Method CRM** | N/A | N/A | #### Signature Process | Feature | Kommo | Method CRM | |---|---|---| | **Document Signing** | Not enough data | Not enough data | | **Reminders and Expirations** | Not enough data | Not enough data | | **Sign-In Process** | Not enough data | Not enough data | | **Mobile Signatures** | Not enough data | Not enough data | | **Signature Workflow** | Not enough data | Not enough data | | **Bulk Digital Signatures ** | Not enough data | Not enough data | | **Reporting** | Not enough data | Not enough data | | **Signature Document Creation** | Not enough data | Not enough data | #### Agentic AI - E-Signature | Feature | Kommo | Method CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Security and Scalability | Feature | Kommo | Method CRM | |---|---|---| | **Regulatory Compliance** | Not enough data | Not enough data | | **Signature History and Audit** | Not enough data | Not enough data | | **Enterprise Scalability** | Not enough data | Not enough data | #### Platform | Feature | Kommo | Method CRM | |---|---|---| | **Custom Branding** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Internationalization** | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | ### CRM | Product | Score | Reviews | |---|---|---| | **Kommo** | 7.6/10 | 42 | | **Method CRM** | 7.6/10 | 222 | #### Sales Force Automation | Feature | Kommo | Method CRM | |---|---|---| | **Contact & Account Management** | 8.6 (29 reviews) ✓ Verified | 8.8 (192 reviews) ✓ Verified | | **Opportunity & Pipeline Mgmt.** | 8.5 (34 reviews) ✓ Verified | 8.4 (166 reviews) ✓ Verified | | **Task / Activity Management** | 8.2 (32 reviews) ✓ Verified | 8.4 (185 reviews) ✓ Verified | | **Territory & Quota Management** | 7.5 (22 reviews) | 7.5 (116 reviews) | | **Desktop Integration** | 8.2 (27 reviews) ✓ Verified | 8.3 (159 reviews) ✓ Verified | | **Product & Price List Management** | 6.7 (22 reviews) ✓ Verified | 8.2 (145 reviews) ✓ Verified | | **Quote & Order Management** | 6.6 (21 reviews) | 8.5 (156 reviews) ✓ Verified | | **Customer Contract Management** | 7.9 (21 reviews) ✓ Verified | 8.3 (153 reviews) | #### Marketing Automation | Feature | Kommo | Method CRM | |---|---|---| | **Email Marketing** | 8.1 (22 reviews) ✓ Verified | 7.7 (125 reviews) ✓ Verified | | **Campaign Management** | 7.9 (21 reviews) | 7.5 (121 reviews) | | **Lead Management** | 9.0 (32 reviews) ✓ Verified | 8.3 (154 reviews) ✓ Verified | #### Customer Support | Feature | Kommo | Method CRM | |---|---|---| | **Case Management** | 7.5 (22 reviews) | 8.4 (148 reviews) ✓ Verified | | **Customer Support Portal** | 7.4 (21 reviews) | 8.5 (156 reviews) ✓ Verified | | **Knowledge Base** | 6.9 (18 reviews) | 8.3 (161 reviews) | | **Call Center Features** | 7.0 (16 reviews) | 7.9 (128 reviews) | | **Support Analytics** | 6.9 (18 reviews) | 8.2 (132 reviews) | #### Reporting & Analytics | Feature | Kommo | Method CRM | |---|---|---| | **Reporting** | 7.4 (26 reviews) ✓ Verified | 8.0 (166 reviews) ✓ Verified | | **Dashboards** | 7.6 (25 reviews) ✓ Verified | 8.2 (185 reviews) ✓ Verified | | **Forecasting** | 7.2 (20 reviews) ✓ Verified | 7.3 (120 reviews) | #### Mobile & Social | Feature | Kommo | Method CRM | |---|---|---| | **Social Collaboration Features** | 6.7 (17 reviews) ✓ Verified | 7.5 (99 reviews) ✓ Verified | | **Social Network Integration** | 7.7 (20 reviews) ✓ Verified | Feature Not Available | | **Mobile User Support** | 7.1 (21 reviews) ✓ Verified | 7.9 (132 reviews) ✓ Verified | #### Platform | Feature | Kommo | Method CRM | |---|---|---| | **Customization** | 7.8 (17 reviews) ✓ Verified | 8.2 (136 reviews) ✓ Verified | | **Workflow Capability** | 7.9 (15 reviews) ✓ Verified | 8.3 (128 reviews) | | **User, Role, and Access Management** | 7.6 (15 reviews) ✓ Verified | 8.5 (140 reviews) ✓ Verified | | **Internationalization** | 8.2 (11 reviews) ✓ Verified | 7.9 (88 reviews) | | **Sandbox / Test Environments** | 6.8 (11 reviews) | 7.1 (91 reviews) | | **Document & Content Mgmt.** | 6.8 (10 reviews) | 7.8 (102 reviews) ✓ Verified | | **Performance and Reliability** | 8.1 (14 reviews) ✓ Verified | 8.6 (135 reviews) ✓ Verified | | **Output Document Generation** | 6.8 (10 reviews) | 7.9 (112 reviews) ✓ Verified | #### Integration | Feature | Kommo | Method CRM | |---|---|---| | **Data Import & Export Tools** | 7.3 (14 reviews) ✓ Verified | 8.0 (132 reviews) ✓ Verified | | **Integration APIs** | 7.4 (13 reviews) ✓ Verified | 7.6 (108 reviews) ✓ Verified | | **Breadth of Partner Applications** | 7.7 (10 reviews) ✓ Verified | 7.7 (100 reviews) ✓ Verified | #### Generative AI | Feature | Kommo | Method CRM | |---|---|---| | **AI Text Generation** | 6.9 (6 reviews) | 6.6 (48 reviews) | #### Agentic AI - CRM | Feature | Kommo | Method CRM | |---|---|---| | **Autonomous Task Execution** | 8.3 (6 reviews) | 5.0 (6 reviews) | | **Multi-step Planning** | Not enough data | 6.1 (6 reviews) | | **Cross-system Integration** | 8.0 (5 reviews) | 6.7 (7 reviews) | | **Adaptive Learning** | 8.0 (5 reviews) | 6.1 (6 reviews) | | **Natural Language Interaction** | Not enough data | 5.3 (6 reviews) | | **Proactive Assistance** | Not enough data | 5.0 (6 reviews) | | **Decision Making** | 8.8 (8 reviews) | 5.6 (6 reviews) | ### Invoice Management | Product | Score | Reviews | |---|---|---| | **Kommo** | N/A | N/A | | **Method CRM** | N/A | N/A | #### Invoice Generation | Feature | Kommo | Method CRM | |---|---|---| | **Templates** | Not enough data | Not enough data | | **Digital Invoices** | Not enough data | Not enough data | | **Recurring Invoices** | Not enough data | Not enough data | #### Invoice Processing | Feature | Kommo | Method CRM | |---|---|---| | **Approvals** | Not enough data | Not enough data | | **Batch Processing** | Not enough data | Not enough data | | **Consolidation** | Not enough data | Not enough data | | **Match Invoices** | Not enough data | Not enough data | #### Analytics | Feature | Kommo | Method CRM | |---|---|---| | **Due Dates** | Not enough data | Not enough data | | **Cashflow** | Not enough data | Not enough data | | **KPIs** | Not enough data | Not enough data | | **Payment Tracking** | Not enough data | Not enough data | #### Integration | Feature | Kommo | Method CRM | |---|---|---| | **Accounting** | Not enough data | Not enough data | | **Payments** | Not enough data | Not enough data | | **ERP** | Not enough data | Not enough data | | **Account Sync** | Not enough data | Not enough data | #### Agentic AI - Invoice Management | Feature | Kommo | Method CRM | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Kommo** | N/A | N/A | | **Method CRM** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Kommo | Method CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to Method CRM (2):** [Invoice Management Software](https://www.g2.com/categories/invoice-management), [E-Signature Software](https://www.g2.com/categories/e-signature) --- ## Reviewer Demographics ### By Company Size | Segment | Kommo | Method CRM | |---|---|---| | **Small-Business** | 81.6% | 89.4% | | **Mid-Market** | 8.2% | 10.0% | | **Enterprise** | 10.2% | 0.6% | ### By Industry #### Kommo - **Marketing and Advertising:** 22.2% - **Information Technology and Services:** 13.3% - **Telecommunications:** 4.4% - **Retail:** 4.4% - **Music:** 4.4% - **Computer & Network Security:** 4.4% - **Internet:** 4.4% - **Computer Software:** 4.4% - **Education Management:** 4.4% - **Financial Services:** 4.4% - **Other:** 28.9% #### Method CRM - **Construction:** 15.6% - **Wholesale:** 5.6% - **Accounting:** 4.4% - **Consumer Services:** 4.0% - **Automotive:** 3.7% - **Electrical/Electronic Manufacturing:** 3.1% - **Marketing and Advertising:** 3.1% - **Retail:** 3.1% - **Building Materials:** 2.5% - **Consumer Goods:** 2.5% - **Other:** 52.3% --- ## Alternatives ### Alternatives to Kommo - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25795 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13812 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3048 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (313 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (942 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (478 reviews) ### Alternatives to Method CRM - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25795 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13812 reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (942 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews) - [Thryv](https://www.g2.com/products/thryv/reviews) — 4.2/5 stars (1995 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3048 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews) - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.6/5 stars (1165 reviews) --- ## Top Discussions ### Kommo - Title: [I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?](https://www.g2.com/discussions/237-are-there-any-set-up-fees-associated-with-amocrm) — 1 comment, 1 upvote > **Top comment:** "According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with..." ### Method CRM - Title: [We have struggled with Method not working correctly for 4 months and still having issues. Why does it take so long and why dont you value customers?](https://www.g2.com/discussions/50425-we-have-struggled-with-method-not-working-correctly-for-4-months-and-still-having-issues-why-does-it-take-so-long-and-why-dont-you-value-customers) — 2 comments, 1 upvote > **Top comment:** "How is Method not working correctly? Have you reached out to their customer support via chat?" - Title: [What version of QuickBooks do I need to use Method:CRM?](https://www.g2.com/discussions/50132-what-version-of-quickbooks-do-i-need-to-use-method-crm) — 2 comments, 2 upvotes > **Top comment:** "Method:CRM supports both QuickBooks Desktop and QuickBooks Online. QuickBooks Online QuickBooks Online USA, UK, Canada, Australia, India, and Global..." - Title: [What is Method CRM used for?](https://www.g2.com/discussions/what-is-method-crm-used-for) — 1 comment *(includes official response)* > **Top comment:** "Method CRM is your all-in-one tool for managing leads, automating sales processes, creating estimates and invoices, collecting payments, and syncing..." - Title: [How much does Method CRM cost?](https://www.g2.com/discussions/how-much-does-method-crm-cost) — 1 comment > **Top comment:** "$45/mo" - Title: [What is method CRM?](https://www.g2.com/discussions/what-is-method-crm) — 1 comment > **Top comment:** "It is an advanced CRM system that integrates with Quickbooks as well. You can use it to track all your customer contacts in one place as well as track new..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/kommo-vs-method-crm)