# Kommo, Maximizer vs Sugar Sell Comparison | | Kommo | Maximizer | Sugar Sell | |---|---|---|---| | **Star Rating** | 4.2 out of 5 | 4.0 out of 5 | 3.8 out of 5 | | **Total Reviews** | 57 | 673 | 776 | | **Largest Market Segment** | Small-Business (80.0% of reviews) | Small-Business (74.8% of reviews) | Mid-Market (48.4% of reviews) | | **Entry Level Price** | $15.00 | $90.00 3 User Per Year | $19.00 Per Month | --- ## Top Pros & Cons ### Kommo Pros: - Integration (4 reviews) - Ease of Use (3 reviews) Cons: - Expertise Required (2 reviews) - Integration Issues (2 reviews) ### Maximizer Pros: - Ease of Use (51 reviews) - Lead Management (38 reviews) Cons: - Learning Curve (27 reviews) - Integration Issues (21 reviews) ### Sugar Sell Pros: - Ease of Use (15 reviews) - Easy Customization (12 reviews) Cons: - Integration Issues (9 reviews) - Bugs (6 reviews) --- ## Ratings Comparison | Rating | Kommo | Maximizer | Sugar Sell | |---|---|---|---| | **Meets Requirements** | 8.3 (37 reviews) | 8.3 (582 reviews) | 8.0 (613 reviews) | | **Ease of Use** | 8.3 (39 reviews) | 8.0 (588 reviews) | 7.6 (649 reviews) | | **Ease of Setup** | 7.9 (26 reviews) | 7.8 (327 reviews) | 7.2 (346 reviews) | | **Ease of Admin** | 8.8 (18 reviews) | 7.9 (195 reviews) | 7.6 (319 reviews) | | **Quality of Support** | 8.2 (36 reviews) | 8.2 (560 reviews) | 7.7 (556 reviews) | | **Has the product been a good partner in doing business?** | 8.2 (18 reviews) | 8.1 (193 reviews) | 7.8 (303 reviews) | | **Product Direction (% positive)** | 8.4 (37 reviews) | 7.8 (580 reviews) | 7.0 (600 reviews) | --- ## Pricing ### Kommo #### Entry-Level Pricing Plan: Basic Price: $15.00 Description: Designed to boost the effectiveness of small sales teams Key Features: - Lead & Contact Management - Custom sales pipeline(s) - Lists & product catalogs [Browse all 3 editions](https://www.g2.com/products/kommo/pricing) #### Free Trial Yes ### Maximizer #### Entry-Level Pricing Plan: Core Price: $90.00 3 User Per Year Description: Organizations that need deeper customization, marketing tools, and pipeline monitoring to close more deals. Key Features: - Advanced Contact Management - Lead & Opportunity Handling - Task Management [Browse all 4 editions](https://www.g2.com/products/maximizer/pricing) #### Free Trial No ### Sugar Sell #### Entry-Level Pricing Plan: Sell Essentials Price: $19.00 Per Month Description: 3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade. Key Features: - Account Management - Contact Management - Lead Management [Browse all 6 editions](https://www.g2.com/products/sugar-sell/pricing) #### Free Trial No --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Kommo** | 7.5/10 | 39 | | **Maximizer** | 6.9/10 | 501 | | **Sugar Sell** | 7.6/10 | 598 | #### Sales Force Automation | Feature | Kommo | Maximizer | Sugar Sell | |---|---|---|---| | **Contact & Account Management** | 8.5 (28 reviews) ✓ Verified | 8.3 (425 reviews) ✓ Verified | 8.2 (502 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 6.9 (219 reviews) | 7.6 (322 reviews) | | **Opportunity & Pipeline Mgmt.** | 8.4 (32 reviews) ✓ Verified | 7.4 (324 reviews) ✓ Verified | 7.8 (469 reviews) ✓ Verified | | **Task / Activity Management** | 8.1 (30 reviews) ✓ Verified | 7.9 (400 reviews) ✓ Verified | 7.7 (487 reviews) ✓ Verified | | **Territory & Quota Management** | 7.5 (22 reviews) | 6.4 (213 reviews) ✓ Verified | 7.2 (358 reviews) ✓ Verified | | **Desktop Integration** | 8.1 (25 reviews) ✓ Verified | 7.7 (356 reviews) ✓ Verified | 7.4 (412 reviews) ✓ Verified | | **Product & Price List Management** | 6.7 (22 reviews) ✓ Verified | Feature Not Available | 7.3 (346 reviews) ✓ Verified | | **Quote & Order Management** | 6.6 (21 reviews) | Feature Not Available | 7.4 (348 reviews) ✓ Verified | | **Customer Contract Management** | 7.9 (21 reviews) ✓ Verified | 7.5 (275 reviews) | 7.7 (376 reviews) ✓ Verified | #### Marketing Automation | Feature | Kommo | Maximizer | Sugar Sell | |---|---|---|---| | **Email Marketing** | 8.0 (21 reviews) ✓ Verified | 6.9 (289 reviews) | 7.1 (354 reviews) ✓ Verified | | **Campaign Management** | 7.9 (21 reviews) | 6.7 (241 reviews) | 7.2 (361 reviews) ✓ Verified | | **Lead Management** | 9.0 (31 reviews) ✓ Verified | 7.2 (269 reviews) | 7.9 (427 reviews) ✓ Verified | | **Marketing ROI Analytics** | Feature Not Available | 6.3 (188 reviews) | 7.0 (312 reviews) ✓ Verified | #### Customer Support | Feature | Kommo | Maximizer | Sugar Sell | |---|---|---|---| | **Case Management** | 7.5 (22 reviews) | 7.5 (262 reviews) | 7.9 (386 reviews) ✓ Verified | | **Customer Support Portal** | 7.4 (21 reviews) | Feature Not Available | 7.6 (348 reviews) ✓ Verified | | **Knowledge Base** | 6.9 (18 reviews) | 7.2 (274 reviews) | 7.7 (358 reviews) ✓ Verified | | **Call Center Features** | 7.0 (16 reviews) | Feature Not Available | 7.4 (292 reviews) | | **Support Analytics** | 6.9 (18 reviews) | 7.2 (219 reviews) | 7.7 (313 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Kommo | Maximizer | Sugar Sell | |---|---|---|---| | **Reporting** | 7.4 (26 reviews) ✓ Verified | 7.2 (310 reviews) ✓ Verified | 7.7 (470 reviews) ✓ Verified | | **Dashboards** | 7.6 (25 reviews) ✓ Verified | 7.6 (311 reviews) ✓ Verified | 8.0 (476 reviews) ✓ Verified | | **Forecasting** | 7.2 (20 reviews) ✓ Verified | 6.7 (208 reviews) ✓ Verified | 7.4 (367 reviews) ✓ Verified | #### Mobile & Social | Feature | Kommo | Maximizer | Sugar Sell | |---|---|---|---| | **Social Collaboration Features** | 6.7 (17 reviews) ✓ Verified | 6.2 (110 reviews) | 7.2 (269 reviews) ✓ Verified | | **Social Network Integration** | 7.5 (19 reviews) ✓ Verified | 5.6 (106 reviews) | 7.2 (267 reviews) ✓ Verified | | **Mobile User Support** | 7.1 (21 reviews) ✓ Verified | 6.6 (265 reviews) ✓ Verified | 7.4 (331 reviews) ✓ Verified | #### Platform | Feature | Kommo | Maximizer | Sugar Sell | |---|---|---|---| | **Customization** | 7.8 (17 reviews) ✓ Verified | 8.0 (242 reviews) ✓ Verified | 8.2 (260 reviews) ✓ Verified | | **Workflow Capability** | 7.9 (15 reviews) ✓ Verified | 7.6 (230 reviews) | 7.8 (255 reviews) ✓ Verified | | **User, Role, and Access Management** | 7.6 (15 reviews) ✓ Verified | 8.1 (237 reviews) ✓ Verified | 8.1 (268 reviews) ✓ Verified | | **Internationalization** | 8.2 (11 reviews) ✓ Verified | 6.9 (158 reviews) | 7.9 (168 reviews) ✓ Verified | | **Sandbox / Test Environments** | 6.8 (11 reviews) | 6.7 (137 reviews) | 8.2 (214 reviews) ✓ Verified | | **Document & Content Mgmt.** | 6.8 (10 reviews) | 7.6 (198 reviews) | 7.5 (216 reviews) ✓ Verified | | **Performance and Reliability** | 8.1 (14 reviews) ✓ Verified | 8.0 (226 reviews) ✓ Verified | 7.6 (257 reviews) ✓ Verified | | **Output Document Generation** | 6.8 (10 reviews) | 6.9 (129 reviews) | 7.2 (199 reviews) ✓ Verified | #### Integration | Feature | Kommo | Maximizer | Sugar Sell | |---|---|---|---| | **Data Import & Export Tools** | 7.3 (14 reviews) ✓ Verified | 7.4 (220 reviews) ✓ Verified | 7.6 (260 reviews) ✓ Verified | | **Integration APIs** | 7.4 (13 reviews) ✓ Verified | 6.5 (158 reviews) ✓ Verified | 7.7 (202 reviews) ✓ Verified | | **Breadth of Partner Applications** | 7.7 (10 reviews) ✓ Verified | 6.6 (150 reviews) ✓ Verified | 7.3 (198 reviews) ✓ Verified | #### Generative AI | Feature | Kommo | Maximizer | Sugar Sell | |---|---|---|---| | **AI Text Generation** | 6.3 (5 reviews) | 5.6 (93 reviews) | 6.3 (28 reviews) | #### Agentic AI - CRM | Feature | Kommo | Maximizer | Sugar Sell | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | 5.6 (13 reviews) | Not enough data | | **Multi-step Planning** | Not enough data | 5.9 (13 reviews) | Not enough data | | **Cross-system Integration** | 8.0 (5 reviews) | 5.7 (14 reviews) | Not enough data | | **Adaptive Learning** | Not enough data | 6.2 (13 reviews) | Not enough data | | **Natural Language Interaction** | Not enough data | 5.8 (12 reviews) | Not enough data | | **Proactive Assistance** | Not enough data | 6.0 (13 reviews) | Not enough data | | **Decision Making** | 8.6 (7 reviews) | 6.3 (14 reviews) | Not enough data | ### Financial Services CRM | Product | Score | Reviews | |---|---|---| | **Kommo** | N/A | N/A | | **Maximizer** | 6.2/10 | 72 | | **Sugar Sell** | N/A | N/A | #### Content | Feature | Kommo | Maximizer | Sugar Sell | |---|---|---|---| | **Automation** | Not enough data | 6.0 (67 reviews) | Not enough data | #### Platform Additional Functionality | Feature | Kommo | Maximizer | Sugar Sell | |---|---|---|---| | **Pre-Built Connectors** | Not enough data | Feature Not Available | Not enough data | | **Dashboard** | Not enough data | 7.2 (68 reviews) | Not enough data | | **Cloud** | Not enough data | 6.7 (68 reviews) | Not enough data | | **Mobility** | Not enough data | 6.5 (67 reviews) | Not enough data | | **Messaging** | Not enough data | 5.5 (68 reviews) | Not enough data | #### Platform Reporting and Analytics | Feature | Kommo | Maximizer | Sugar Sell | |---|---|---|---| | **Reporting** | Not enough data | 6.5 (67 reviews) | Not enough data | | **Forecasting** | Not enough data | 5.2 (66 reviews) | Not enough data | #### Customer Support | Feature | Kommo | Maximizer | Sugar Sell | |---|---|---|---| | **Case Management** | Not enough data | 6.6 (65 reviews) | Not enough data | | **Customer Support Portal** | Not enough data | Feature Not Available | Not enough data | | **Knowledge Base** | Not enough data | 6.8 (65 reviews) | Not enough data | | **Support Analytics** | Not enough data | 6.4 (65 reviews) | Not enough data | #### Marketing Automation | Feature | Kommo | Maximizer | Sugar Sell | |---|---|---|---| | **Campaign Management** | Not enough data | 6.3 (64 reviews) | Not enough data | | **Lead Management** | Not enough data | 6.5 (64 reviews) | Not enough data | | **Marketing Analytics** | Not enough data | 5.5 (64 reviews) | Not enough data | #### Sales Force Automation | Feature | Kommo | Maximizer | Sugar Sell | |---|---|---|---| | **Pipeline Management** | Not enough data | 6.3 (64 reviews) | Not enough data | | **Task Management** | Not enough data | 7.7 (66 reviews) | Not enough data | | **Product and Price List Management** | Not enough data | Feature Not Available | Not enough data | | **Quote and Order Management** | Not enough data | 5.5 (64 reviews) | Not enough data | | **Contract Management** | Not enough data | 5.8 (62 reviews) | Not enough data | #### Agentic AI - Financial Services CRM | Feature | Kommo | Maximizer | Sugar Sell | |---|---|---|---| | **Decision Making** | Not enough data | 4.7 (6 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to Maximizer (1):** [Financial Services CRM Software](https://www.g2.com/categories/financial-services-crm) --- ## Reviewer Demographics ### By Company Size | Segment | Kommo | Maximizer | Sugar Sell | |---|---|---|---| | **Small-Business** | 80.0% | 74.8% | 35.1% | | **Mid-Market** | 8.9% | 19.0% | 48.4% | | **Enterprise** | 11.1% | 6.2% | 16.4% | ### By Industry #### Kommo - **Marketing and Advertising:** 23.8% - **Information Technology and Services:** 11.9% - **Computer & Network Security:** 4.8% - **Computer Software:** 4.8% - **Education Management:** 4.8% - **Financial Services:** 4.8% - **Internet:** 4.8% - **Music:** 4.8% - **Retail:** 4.8% - **Telecommunications:** 4.8% - **Other:** 26.2% #### Maximizer - **Financial Services:** 35.6% - **Investment Management:** 4.1% - **Insurance:** 3.3% - **Marketing and Advertising:** 3.0% - **Information Technology and Services:** 2.8% - **Construction:** 2.7% - **Publishing:** 2.4% - **Real Estate:** 2.2% - **Computer Software:** 1.6% - **Transportation/Trucking/Railroad:** 1.6% - **Other:** 40.7% #### Sugar Sell - **Information Technology and Services:** 13.2% - **Computer Software:** 10.5% - **Marketing and Advertising:** 5.8% - **Financial Services:** 5.6% - **Construction:** 2.7% - **Telecommunications:** 2.5% - **Internet:** 2.3% - **Retail:** 2.1% - **Manufacturing:** 2.1% - **Real Estate:** 2.0% - **Other:** 51.2% --- ## Alternatives ### Alternatives to Kommo - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3043 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (313 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1112 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (941 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (477 reviews) ### Alternatives to Maximizer - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3043 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1112 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews) - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (951 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews) ### Alternatives to Sugar Sell - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3043 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1232 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1112 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews) --- ## Top Discussions ### Kommo - Title: [I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?](https://www.g2.com/discussions/237-are-there-any-set-up-fees-associated-with-amocrm) — 1 comment, 1 upvote > **Top comment:** "According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with..." ### Maximizer - Title: [What is Maximizer CRM used for?](https://www.g2.com/discussions/what-is-maximizer-crm-used-for) — 3 comments > **Top comment:** "Maximizer CRM is solving several problems related to secure and reliable communication and collaboration for various use cases. " - Title: [Do you integrate with any marketing automations platforms like Marketo?](https://www.g2.com/discussions/integrations-with-marketing-automation) — 1 comment, 1 upvote > **Top comment:** "Maximizer neglected to future-proof Maximizer CRM Live and their self-hosted CRM by not providing any open keys for self serve integration with powerful..." - Title: [INTEGRATION](https://www.g2.com/discussions/4388-integration) — 1 comment, 1 upvote > **Top comment:** "Maximizer CRM 2017 has integrations for MS Office products (Outlook, Word, Excel) these are included as add-ons with the product. The Web APIs for Maximizer..." - Title: [INPUT CSV LEAD FILES](https://www.g2.com/discussions/4387-input-csv-lead-files) — 1 comment, 1 upvote > **Top comment:** "Lead sheets in the form of a web inquiry page can be integrated into Maximizer using the 'web to lead' technology provided in the product as standard. It is..." ### Sugar Sell - Title: [Why did you choose Sugar over something like Salesforce? what benefits do you see?](https://www.g2.com/discussions/why-did-you-choose-sugar-over-something-like-salesforce-what-benefits-do-you-see) — 2 comments, 1 upvote > **Top comment:** "I feel that it's easier to use than SalesForce and still offers a lot of power." - Title: [Why is sugar a CRM?](https://www.g2.com/discussions/why-is-sugar-a-crm) — 1 comment > **Top comment:** "Because it's a specialized software that allows an organization to manage communication and other matters with their clients" - Title: [What is sugar sell?](https://www.g2.com/discussions/what-is-sugar-sell) — 1 comment > **Top comment:** "Sugar Sell is a customer relationship management (CRM) system of software." - Title: [What is the best way to integrate Sugar into other CRM Softwares?](https://www.g2.com/discussions/what-is-the-best-way-to-integrate-sugar-into-other-crm-softwares) — 1 comment, 1 upvote > **Top comment:** "Dennis, Are you asking how to integrate or whats the best method for integrating? Or are you asking how to solve your Sugar to MAS integration?" - Title: [What makes Sugar different from other CRM solutions?](https://www.g2.com/discussions/crm-differentiators) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Sugar is a far more cost effective platform for creating more engaging and extraordinary customer relationships. Sugar offers unparalleled flexibility in..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/kommo-vs-maximizer-vs-sugar-sell)