Compare KnownHost and ZeroLag
KnownHost vs ZeroLag
- Reviewers felt that ZeroLag meets the needs of their business better than KnownHost.
- When comparing quality of ongoing product support, reviewers felt that KnownHost is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ZeroLag over KnownHost.
Excellent up-time. Fast, responsive support. Automatically upgrade services periodically.
ZeroLag provides the infrastructure and reliability of the hosting giants, but the personal service and support of a friend. We know many of the support engineers by name and the one thing we can always count on is a prompt and friendly response.
I had a MVPS-4 package with Knownhost, i had a problem with the hosting and the support would not assist me at all. He went out his way to just "fob me off" with lame excuses and no actual help to assist me. Just a complete run around and time wasting...
We offered solution ideas to some inquires and received incomplete responses that ended up costing us an entire day for each back and forth. As an example: We submitted a ticket saying, "the firewall is blocking our IP. Please whitelist xxx.xxx.x.x"...
