G2 reviewers report that UltaHost excels in overall user satisfaction, boasting a higher star rating of 4.9 compared to KnownHost's 4.3. This suggests that users find UltaHost's services more reliable and effective for their hosting needs.
Users say that UltaHost's shared hosting plan is particularly impressive, featuring NVMe SSDs that enhance performance with minimal configuration required. In contrast, KnownHost, while praised for its responsive support, does not have recent reviews highlighting similar performance features.
Reviewers mention that UltaHost's VPS pricing is very competitive, allowing users to offer hosting services at attractive rates. KnownHost, while noted for its budget-friendly options, lacks the same level of recent user feedback on VPS offerings, which may indicate less focus in this area.
According to verified reviews, UltaHost provides a clean and easy-to-use interface, which is particularly beneficial for users managing complex tasks. KnownHost, while appreciated for its premium hosting software suite, does not receive the same level of praise for user interface design.
Users highlight that UltaHost's quality of support is exceptional, with a score of 9.5, indicating that customers feel well-supported. KnownHost also has a solid support rating of 8.6, but it may not match the responsiveness and effectiveness that UltaHost users experience.
Reviewers note that UltaHost's commitment to product direction and innovation is reflected in its high positive feedback score of 9.8. In comparison, KnownHost's lower score in this area suggests that users may feel less confident about its future developments and enhancements.
Pricing
Entry-Level Pricing
KnownHost
No pricing available
UltaHost
No pricing available
Free Trial
KnownHost
No trial information available
UltaHost
No trial information available
Ratings
Meets Requirements
8.8
11
9.6
201
Ease of Use
7.6
11
9.6
385
Ease of Setup
Not enough data
9.5
299
Ease of Admin
Not enough data
9.8
30
Quality of Support
8.6
11
9.5
201
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