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Compare Knowmax and Stonly 
Featured Products
At a Glance
Market Segments
Mid-Market (57.1% of reviews)
Small-Business (59.2% of reviews)
Entry-Level Pricing
No pricing available
$124.00 Per Month
Knowmax
Star Rating
(24)4.5 out of 5
Market Segments
Mid-Market (57.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KnowmaxStonly
Star Rating
(132)4.8 out of 5
Market Segments
Small-Business (59.2% of reviews)
Pros & Cons
Entry-Level Pricing
$124.00 Per Month
Browse all 4 pricing plansKnowmax vs Stonly
When assessing the two solutions, reviewers found Knowmax easier to use and administer. Reviewers also felt that Knowmax was easier to do business with overall. However, reviewers felt that the products are equally easy to set up.
- Reviewers felt that Stonly meets the needs of their business better than Knowmax.
- When comparing quality of ongoing product support, reviewers felt that Stonly is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Stonly over Knowmax.
Pricing
Entry-Level Pricing
Knowmax
No pricing availableStonly
Starter
$124.00
Per Month
Interactive step-by-step guides and knowledge base for customer support, in-product help, or employee knowledge management.
- 30 Interactive guides w/ unlimited steps
- Stonly widget - embed and launch guides inside your app or website
- One custom knowledge base
Free Trial
Knowmax
Free Trial is available
Stonly
Free Trial is available
Ratings
Meets Requirements
8.7
14
9.2
105
Ease of Use
9.1
15
9.0
105
Ease of Setup
8.7
13
8.7
83
Ease of Admin
9.4
11
9.0
84
Quality of Support
9.0
14
9.2
93
Has the product been a good partner in doing business?
9.7
10
9.3
81
Product Direction (% positive)
8.2
13
9.5
102
Features by Category
Ticket and Case Management
Not enough data
8.5
11
Not enough data
8.8
10
Not enough data
9.6
13
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.5
11
Not enough data
7.6
9
Not enough data
8.7
10
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
9.3
14
Not enough data
8.3
11
Not enough data
8.3
8
Not enough data
7.0
5
Not enough data
6.7
6
Platform
Not enough data
8.6
6
Not enough data
8.7
19
Not enough data
9.5
16
Not enough data
8.6
14
Not enough data
7.3
13
Not enough data
7.7
14
Administration
9.3
10
9.1
13
8.7
10
9.0
12
8.3
10
9.3
15
Knowledge Management
9.4
9
9.4
24
9.3
9
9.6
16
8.9
9
8.9
16
Compliance
8.8
10
9.3
18
8.3
10
9.2
15
9.0
8
9.2
16
8.8
8
9.1
15
Customer Support
9.5
10
9.2
14
9.0
10
9.2
13
9.0
10
9.5
18
Data Security
9.0
7
9.1
13
8.6
7
8.7
14
8.8
8
9.0
17
8.3
7
8.8
13
Administration
8.7
10
8.8
15
9.3
9
9.5
19
9.4
9
9.7
18
Generative AI
Not enough data
8.3
9
Guide Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guide Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
Not enough data
8.5
26
Not enough data
8.7
21
Not enough data
8.3
21
Not enough data
9.0
27
Not enough data
7.7
15
Not enough data
9.0
31
Knowledge Dissemination
Not enough data
8.1
27
Not enough data
8.6
28
Not enough data
9.5
38
Not enough data
8.5
25
Not enough data
8.1
22
Not enough data
8.4
24
Not enough data
8.9
27
Not enough data
8.1
14
Not enough data
8.9
23
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.0
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
8.7
19
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.5
7
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.9
20
Self-Service Experience
9.7
5
9.1
47
Not enough data
8.5
43
Feature Not Available
6.9
25
Not enough data
8.5
30
9.7
5
8.9
40
Self-Service Platform
Not enough data
8.7
48
Not enough data
8.1
42
Not enough data
6.2
32
Not enough data
8.1
41
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Knowmax and Stonly are categorized as Knowledge Base, Contact Center Knowledge Base, and Customer Self-Service
Reviews
Reviewers' Company Size
Knowmax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Stonly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
33.3%
Banking
14.3%
Outsourcing/Offshoring
9.5%
Financial Services
9.5%
Consumer Services
9.5%
Other
23.8%
Computer Software
35.4%
Information Technology and Services
10.8%
Financial Services
6.9%
Health, Wellness and Fitness
3.8%
Leisure, Travel & Tourism
3.1%
Other
40.0%
Discussions
What does a knowledge management system do?
2 Comments
G2
Helps keep track of knowledge based solutions for EnterprisesRead more
Knowmax has no more discussions with answers
Stonly has no discussions with answers
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