# KnowledgeOwl, Viva Engage, Workvivo vs Bloomfire Comparison

| | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 3.6 out of 5 | 4.8 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 131 | 1,441 | 2,665 | 513 | 
| **Largest Market Segment** | Mid-Market (48.1% of reviews) | Enterprise (59.6% of reviews) | Enterprise (57.4% of reviews) | Mid-Market (52.7% of reviews) | 
| **Entry Level Price** | $100.00 | No pricing available | $ per user, per month (billed annually) | Contact Us 25 Users Per Year | 

---
## Top Pros & Cons

### KnowledgeOwl

Pros:
- Ease of Use (9 reviews)
- Customer Support (7 reviews)

Cons:
- Learning Curve (1 reviews)
- Limited Customization (1 reviews)

### Viva Engage

Pros:
- Ease of Use (4 reviews)
- Connectivity (3 reviews)

Cons:
- Low Engagement (3 reviews)
- Distraction (2 reviews)

### Workvivo

Pros:
- Ease of Use (442 reviews)
- Engagement (340 reviews)

Cons:
- Slow Loading (102 reviews)
- Lack of Notifications (72 reviews)

### Bloomfire

Pros:
- Ease of Use (29 reviews)
- Easy Access (14 reviews)

Cons:
- Inefficient Search (7 reviews)
- Inefficient Search Functionality (5 reviews)

---
## Ratings Comparison
| Rating | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
  | **Meets Requirements** | 9.1 (124 reviews) | 7.9 (1264 reviews) | 9.4 (2325 reviews) | 9.0 (413 reviews) | 
  | **Ease of Use** | 9.2 (125 reviews) | 8.1 (1280 reviews) | 9.5 (2349 reviews) | 9.1 (416 reviews) | 
  | **Ease of Setup** | 9.0 (95 reviews) | 8.3 (178 reviews) | 9.5 (1232 reviews) | 8.9 (178 reviews) | 
  | **Ease of Admin** | 9.1 (94 reviews) | 7.7 (166 reviews) | 9.5 (278 reviews) | 8.9 (157 reviews) | 
  | **Quality of Support** | 9.8 (118 reviews) | 7.8 (757 reviews) | 9.5 (2189 reviews) | 9.2 (325 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (90 reviews) | 7.8 (147 reviews) | 9.7 (275 reviews) | 9.1 (144 reviews) | 
  | **Product Direction (% positive)** | 9.6 (121 reviews) | 6.0 (1264 reviews) | 9.8 (2321 reviews) | 8.2 (397 reviews) | 

---
## Pricing

### KnowledgeOwl

#### Entry-Level Pricing

Plan: Basic

Price: $100.00

Description: All the essentials for knowledge base you'll love!

Key Features:
- A search that works (with no setup required!) 
- Unlimited readers
- Intuitive editor

[Browse all 4 editions](https://www.g2.com/products/knowledgeowl/pricing)

#### Free Trial

Yes

### Viva Engage

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Workvivo

#### Entry-Level Pricing

Plan: Workvivo Subscription

Price: $ per user, per month (billed annually)

Description: Contact us to request a quote

Key Features:
- Activity Feed
- Goals and Values​
- Recognition

[Learn more about Workvivo](https://www.g2.com/products/workvivo/reviews)

#### Free Trial

No

### Bloomfire

#### Entry-Level Pricing

Plan: Team

Price: Contact Us 25 Users Per Year

Description: Single Team Access - For teams just starting out with knowledge management

Key Features:
- Quickly build content and capture expertise with intuitive authoring tools and automated deep indexing
- Find relevant answers and results instantly with Bloomfire’s AI-powered search and discovery engine
- Meet your team where they work to foster collaboration and effortlessly share knowledge

[Browse all 3 editions](https://www.g2.com/products/bloomfire/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Bloomfire** | N/A | N/A |

#### Communication

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Insight Engines

| Product | Score | Reviews |
|---|---|---|
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Bloomfire** | 9.0/10 | 10 |

#### Content Management

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Data Centralization - Insight Engines** | Not enough data | Not enough data | Not enough data | 9.8 (8 reviews) | 
| **Archiving - Insight Engines** | Not enough data | Not enough data | Not enough data | 9.7 (6 reviews) | 
| **Search Analysis - Insight Engines** | Not enough data | Not enough data | Not enough data | 9.8 (7 reviews) | 

#### Content Discovery

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Search Interface - Insight Engines** | Not enough data | Not enough data | Not enough data | 9.0 (7 reviews) | 
| **AI Functionality - Insight Engines** | Not enough data | Not enough data | Not enough data | 9.2 (6 reviews) | 
| **NLP Functionality - Insight Engines** | Not enough data | Not enough data | Not enough data | 8.6 (6 reviews) | 
| **Data Mining - Insight Engines** | Not enough data | Not enough data | Not enough data | 8.6 (6 reviews) | 
| **Structured Navigation - Insight Engines** | Not enough data | Not enough data | Not enough data | 8.6 (6 reviews) | 
| **Machine Learning - Insight Engines** | Not enough data | Not enough data | Not enough data | 9.3 (5 reviews) | 

#### Generative AI

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 8.0 (5 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 8.7 (5 reviews) | 

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Bloomfire** | 8.9/10 | 99 |

#### Administration

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Database Management ** | Not enough data | Not enough data | Not enough data | 9.2 (58 reviews) | 
| **Data Workflows** | Not enough data | Not enough data | Not enough data | 9.2 (58 reviews) | 
| **Issue Management** | Not enough data | Not enough data | Not enough data | 8.8 (56 reviews) | 

#### Knowledge Management

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 9.2 (84 reviews) | 
| **Publishing Workflows** | Not enough data | Not enough data | Not enough data | 9.1 (68 reviews) | 
| **Analytics** | Not enough data | Not enough data | Not enough data | 8.9 (66 reviews) | 

#### Compliance

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Policies and Controls** | Not enough data | Not enough data | Not enough data | 9.1 (60 reviews) | 
| **Data Governance** | Not enough data | Not enough data | Not enough data | 8.8 (56 reviews) | 
| **Compliance** | Not enough data | Not enough data | Not enough data | 9.0 (54 reviews) | 
| **Auditing** | Not enough data | Not enough data | Not enough data | 8.7 (52 reviews) | 

#### Customer Support

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Intelligent Search** | Not enough data | Not enough data | Not enough data | 8.8 (84 reviews) | 
| **Suggestions** | Not enough data | Not enough data | Not enough data | 8.8 (73 reviews) | 
| **Decision Trees** | Not enough data | Not enough data | Not enough data | 8.7 (64 reviews) | 

#### Data Security

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Risk Data Attributes** | Not enough data | Not enough data | Not enough data | 8.9 (50 reviews) | 
| **Data Transport** | Not enough data | Not enough data | Not enough data | 8.8 (52 reviews) | 
| **Access Management** | Not enough data | Not enough data | Not enough data | 9.2 (54 reviews) | 
| **Multi-Factor Authentication** | Not enough data | Not enough data | Not enough data | 8.6 (56 reviews) | 

#### Administration

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | Not enough data | 8.4 (62 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 8.9 (69 reviews) | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 9.0 (76 reviews) | 

#### Generative AI

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 9.2 (17 reviews) | 

### Q&A Platforms

| Product | Score | Reviews |
|---|---|---|
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Bloomfire** | 9.4/10 | 115 |

#### Account Options

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Single Sign-On (SSO)** | Not enough data | Not enough data | Not enough data | 9.5 (86 reviews) | 
| **Social Login** | Not enough data | Not enough data | Not enough data | 8.8 (60 reviews) | 
| **Reputation System** | Not enough data | Not enough data | Not enough data | 9.1 (66 reviews) | 
| **Topic Subscription** | Not enough data | Not enough data | Not enough data | 9.3 (74 reviews) | 
| **Bookmarking** | Not enough data | Not enough data | Not enough data | 9.5 (90 reviews) | 
| **History** | Not enough data | Not enough data | Not enough data | 9.7 (83 reviews) | 

#### Q&A Tools

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Tags** | Not enough data | Not enough data | Not enough data | 9.5 (92 reviews) | 
| **Commenting System** | Not enough data | Not enough data | Not enough data | 9.5 (98 reviews) | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 9.4 (98 reviews) | 
| **Voting** | Not enough data | Not enough data | Not enough data | Feature Not Available | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 9.4 (63 reviews) | 
| **Knowledge Integrations** | Not enough data | Not enough data | Not enough data | 9.1 (25 reviews) | 
| **Embedding** | Not enough data | Not enough data | Not enough data | 9.4 (22 reviews) | 
| **Formatting** | Not enough data | Not enough data | Not enough data | 9.3 (24 reviews) | 
| **Analytics** | Not enough data | Not enough data | Not enough data | 9.5 (24 reviews) | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **KnowledgeOwl** | 8.6/10 | 52 |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Bloomfire** | 8.8/10 | 143 |

#### Knowledge Pages

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Templates** | 8.6 (44 reviews) | Not enough data | Not enough data | 9.0 (83 reviews) | 
| **In-Content Feedback** | 8.4 (43 reviews) | Not enough data | Not enough data | 9.0 (98 reviews) | 
| **Versioning and Version History** | 8.9 (47 reviews) | Not enough data | Not enough data | 8.9 (89 reviews) | 
| **Decision Trees** | 7.0 (39 reviews) | Not enough data | Not enough data | 8.6 (71 reviews) | 
| **Duplicate Detection** | 6.8 (38 reviews) | Not enough data | Not enough data | 7.6 (48 reviews) | 
| **Content Editor** | 9.6 (47 reviews) | Not enough data | Not enough data | 8.6 (50 reviews) | 

#### Knowledge Dissemination

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Page Analytics** | 8.4 (49 reviews) | Not enough data | Not enough data | 9.0 (89 reviews) | 
| **Permissions** | 9.5 (47 reviews) | Not enough data | Not enough data | 9.0 (97 reviews) | 
| **Knowledge Sharing** | 9.4 (47 reviews) | Not enough data | Not enough data | 9.4 (107 reviews) | 
| **Notifications** | 8.6 (44 reviews) | Not enough data | Not enough data | 9.2 (104 reviews) | 
| **Advanced Search** | 8.4 (45 reviews) | Not enough data | Not enough data | 9.1 (58 reviews) | 
| **Browser Extension** | Feature Not Available | Not enough data | Not enough data | 8.6 (48 reviews) | 
| **Organization** | 9.7 (44 reviews) | Not enough data | Not enough data | 9.1 (53 reviews) | 
| **Other Integrations** | 8.4 (37 reviews) | Not enough data | Not enough data | 8.3 (45 reviews) | 
| **Knowledge Integrations** | 8.3 (38 reviews) | Not enough data | Not enough data | 8.4 (51 reviews) | 

#### Agentic AI - Knowledge Base

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 8.9 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 9.2 (10 reviews) | 
| **Proactive Assistance** | Feature Not Available | Not enough data | Not enough data | 8.9 (9 reviews) | 

### Employee Communications

| Product | Score | Reviews |
|---|---|---|
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | 9.2/10 | 1828 |
| **Bloomfire** | N/A | N/A |

#### Information Distribution

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **News Feed** | Not enough data | Not enough data | 9.4 (1713 reviews) | Not enough data | 
| **Newsletter** | Not enough data | Not enough data | 9.3 (1516 reviews) | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 9.3 (1690 reviews) | Not enough data | 
| **Email** | Not enough data | Not enough data | 9.3 (1653 reviews) | Not enough data | 
| **Multi-Channel Sharing** | Not enough data | Not enough data | 9.3 (1615 reviews) | Not enough data | 

#### Employee Engagement

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Employee Generated Content** | Not enough data | Not enough data | 9.4 (1678 reviews) | Not enough data | 
| **Confirmation** | Not enough data | Not enough data | 9.2 (1621 reviews) | Not enough data | 
| **Comments** | Not enough data | Not enough data | 9.4 (1681 reviews) | Not enough data | 
| **Inline Translation** | Not enough data | Not enough data | 9.2 (1585 reviews) | Not enough data | 
| **Administrative Access** | Not enough data | Not enough data | 9.3 (1591 reviews) | Not enough data | 
| **Content Interaction** | Not enough data | Not enough data | 9.3 (773 reviews) | Not enough data | 
| **Surveys (global & local)** | Not enough data | Not enough data | 9.1 (767 reviews) | Not enough data | 
| **Chat** | Not enough data | Not enough data | 8.9 (771 reviews) | Not enough data | 

#### User Experience & Accessibility - Employee Communications

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Native Mobile Application** | Not enough data | Not enough data | 9.0 (757 reviews) | Not enough data | 
| **Branded Experience** | Not enough data | Not enough data | 9.2 (757 reviews) | Not enough data | 
| **Personalized Ux Experience** | Not enough data | Not enough data | 9.1 (759 reviews) | Not enough data | 
| **Audience Management & Creation** | Not enough data | Not enough data | 9.1 (758 reviews) | Not enough data | 

#### Content Distribution - Employee Communications

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Newsfeed** | Not enough data | Not enough data | 9.2 (779 reviews) | Not enough data | 
| **Newsletter Engine** | Not enough data | Not enough data | 9.1 (749 reviews) | Not enough data | 
| **Multi-Channel Sharing** | Not enough data | Not enough data | 9.1 (750 reviews) | Not enough data | 

#### Additional Features - Employee Communications

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Emergency Notifications** | Not enough data | Not enough data | 9.0 (752 reviews) | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 8.9 (752 reviews) | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 9.0 (754 reviews) | Not enough data | 

#### Agentic AI - Employee Communications

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 8.7 (266 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.9 (267 reviews) | Not enough data | 

### Employee Recognition

| Product | Score | Reviews |
|---|---|---|
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | 9.4/10 | 1020 |
| **Bloomfire** | N/A | N/A |

#### Platform Basics

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | 9.4 (949 reviews) | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 9.4 (974 reviews) | Not enough data | 
| **Performance** | Not enough data | Not enough data | 9.5 (966 reviews) | Not enough data | 

#### Platform Content

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Automation** | Not enough data | Not enough data | 9.4 (938 reviews) | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 9.3 (951 reviews) | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 9.4 (956 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | 9.3 (924 reviews) | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 9.4 (938 reviews) | Not enough data | 
| **Corporate Discounts** | Not enough data | Not enough data | Feature Not Available | Not enough data | 
| **Employee Engagement** | Not enough data | Not enough data | 9.6 (959 reviews) | Not enough data | 
| **Rewards** | Not enough data | Not enough data | 9.4 (932 reviews) | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **KnowledgeOwl** | 8.5/10 | 37 |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Bloomfire** | N/A | N/A |

#### Generative AI

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **AI Text Summarization** | 7.9 (7 reviews) | Not enough data | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Knowledge Base** | 9.6 (36 reviews) | Not enough data | Not enough data | Not enough data | 
| **Searchable Articles** | 9.5 (34 reviews) | Not enough data | Not enough data | Not enough data | 
| **Community Forums** | 6.9 (23 reviews) | Not enough data | Not enough data | Not enough data | 
| **Mobile Optimization** | 8.7 (24 reviews) | Not enough data | Not enough data | Not enough data | 
| **Personalization** | Feature Not Available | Not enough data | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Branding** | 9.5 (29 reviews) | Not enough data | Not enough data | Not enough data | 
| **Automation** | 8.9 (22 reviews) | Not enough data | Not enough data | Not enough data | 
| **Artificial Intelligence** | 7.2 (23 reviews) | Not enough data | Not enough data | Not enough data | 
| **Integrations** | 8.7 (26 reviews) | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Bloomfire** | N/A | N/A |

#### Generative AI

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Enterprise Social Networking (ESN)

| Product | Score | Reviews |
|---|---|---|
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | 9.0/10 | 9 |
| **Workvivo** | 9.1/10 | 197 |
| **Bloomfire** | N/A | N/A |

#### Content & Community Features - Enterprise Social Networking (ESN)

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Gamification** | Not enough data | 7.7 (8 reviews) | 9.3 (183 reviews) | Not enough data | 
| **Community Building** | Not enough data | 9.4 (9 reviews) | 9.4 (186 reviews) | Not enough data | 
| **Knowledge Sharing** | Not enough data | 8.8 (8 reviews) | 9.4 (187 reviews) | Not enough data | 
| **User Generated Content** | Not enough data | 9.4 (9 reviews) | 9.4 (186 reviews) | Not enough data | 

#### Admin & Reporting Features - Enterprise Social Networking (ESN)

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Content Moderation** | Not enough data | 9.2 (8 reviews) | 9.2 (183 reviews) | Not enough data | 
| **Polls & Surveys** | Not enough data | 9.4 (8 reviews) | 9.4 (181 reviews) | Not enough data | 
| **Content Management** | Not enough data | 9.0 (8 reviews) | 9.4 (185 reviews) | Not enough data | 
| **Analytics & Reporting** | Not enough data | 9.0 (8 reviews) | 9.2 (183 reviews) | Not enough data | 
| **User Management** | Not enough data | 9.0 (8 reviews) | 9.4 (185 reviews) | Not enough data | 

#### Agentic AI - Enterprise Social Networking (ESN)

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 8.6 (36 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.5 (35 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.7 (35 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.6 (35 reviews) | Not enough data | 

### Frontline Worker Communication Platforms

| Product | Score | Reviews |
|---|---|---|
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | 9.1/10 | 115 |
| **Bloomfire** | N/A | N/A |

#### Administrative Tasks - Frontline Worker Communication Platforms

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Training & Learning Modules** | Not enough data | Not enough data | 9.2 (112 reviews) | Not enough data | 
| **Health & Safety Policies** | Not enough data | Not enough data | 9.3 (111 reviews) | Not enough data | 
| **Onboarding & Offboarding** | Not enough data | Not enough data | 9.4 (111 reviews) | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 9.5 (111 reviews) | Not enough data | 
| **Employee Services** | Not enough data | Not enough data | 9.5 (109 reviews) | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 9.4 (113 reviews) | Not enough data | 

#### Communication Features - Frontline Worker Communication Platforms

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Group Messaging** | Not enough data | Not enough data | 9.2 (111 reviews) | Not enough data | 
| **Private Messaging** | Not enough data | Not enough data | 9.2 (112 reviews) | Not enough data | 
| **Announcements** | Not enough data | Not enough data | 9.5 (113 reviews) | Not enough data | 
| **Emergency Notifications** | Not enough data | Not enough data | 9.3 (110 reviews) | Not enough data | 

#### Operations - Frontline Worker Communication Platforms

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Shift Scheduling** | Not enough data | Not enough data | 9.2 (110 reviews) | Not enough data | 
| **Insights & Analytics** | Not enough data | Not enough data | 9.2 (111 reviews) | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 9.1 (111 reviews) | Not enough data | 
| **SOPs & Documentation** | Not enough data | Not enough data | 9.1 (111 reviews) | Not enough data | 

#### Agentic AI - Frontline Worker Communication Platforms

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.4 (16 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 9.0 (15 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.4 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.8 (16 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.3 (16 reviews) | Not enough data | 

### Employee Experience

| Product | Score | Reviews |
|---|---|---|
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | 9.3/10 | 528 |
| **Bloomfire** | N/A | N/A |

#### Core Features - Employee Experience Software

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Employee Lifecycle Management** | Not enough data | Not enough data | 9.2 (501 reviews) | Not enough data | 
| **Communication** | Not enough data | Not enough data | 9.4 (511 reviews) | Not enough data | 

#### People Analytics - Employee Experience Software

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Action Plan** | Not enough data | Not enough data | 9.2 (509 reviews) | Not enough data | 
| **Productivity** | Not enough data | Not enough data | 9.2 (503 reviews) | Not enough data | 

#### Advanced Features - Employee Experience Software

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Digital Experience Management** | Not enough data | Not enough data | 9.3 (503 reviews) | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 9.2 (503 reviews) | Not enough data | 
| **Employee Listening** | Not enough data | Not enough data | 9.2 (500 reviews) | Not enough data | 

#### Employee Improvement - Employee Experience Software

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Performance Management** | Not enough data | Not enough data | 9.3 (499 reviews) | Not enough data | 
| **Learning** | Not enough data | Not enough data | 9.3 (501 reviews) | Not enough data | 
| **Team Building** | Not enough data | Not enough data | 9.3 (504 reviews) | Not enough data | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | 8.7/10 | 51 |
| **Bloomfire** | N/A | N/A |

#### Agentic AI - Employee Intranet

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.5 (49 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.8 (50 reviews) | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Bloomfire** | N/A | N/A |

#### Knowledge Base

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Q & A** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Verification** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Social Features** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | 9.3/10 | 1628 |
| **Bloomfire** | N/A | N/A |

#### Platform Basics

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Performance Benchmarking** | Not enough data | Not enough data | 9.3 (1446 reviews) | Not enough data | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 9.3 (1463 reviews) | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 9.3 (1427 reviews) | Not enough data | 

#### Platform Content

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Employee Pulse Surveys** | Not enough data | Not enough data | 9.4 (1466 reviews) | Not enough data | 
| **Survey Customization** | Not enough data | Not enough data | 9.3 (1453 reviews) | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 9.4 (1445 reviews) | Not enough data | 
| **Science-based templates** | Not enough data | Not enough data | 9.2 (1402 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Employee Segmenting** | Not enough data | Not enough data | 9.4 (1447 reviews) | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 9.4 (1445 reviews) | Not enough data | 
| **Peer Recognition** | Not enough data | Not enough data | 9.5 (1490 reviews) | Not enough data | 
| **Social Feedback Portal** | Not enough data | Not enough data | 9.4 (1474 reviews) | Not enough data | 

#### Platform

| Feature | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | 9.3 (1385 reviews) | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 9.2 (1331 reviews) | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 9.3 (1330 reviews) | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 9.4 (1369 reviews) | Not enough data | 
| **Performance** | Not enough data | Not enough data | 9.5 (1380 reviews) | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 9.4 (1369 reviews) | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 9.3 (1349 reviews) | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 9.3 (1373 reviews) | Not enough data | 

---
## Categories

**Unique to KnowledgeOwl (2):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)

**Unique to Viva Engage (2):** [Enterprise Social Networking (ESN) Software](https://www.g2.com/categories/enterprise-social-networking-esn), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet)

**Unique to Workvivo (7):** [Frontline Worker Communication Platforms Software](https://www.g2.com/categories/frontline-worker-communication-platforms), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Employee Communications Software](https://www.g2.com/categories/employee-communications), [Enterprise Social Networking (ESN) Software](https://www.g2.com/categories/enterprise-social-networking-esn), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Employee Experience Software](https://www.g2.com/categories/employee-experience), [Employee Recognition Software](https://www.g2.com/categories/employee-recognition)

**Unique to Bloomfire (4):** [Q&A Platforms ](https://www.g2.com/categories/q-a-platforms), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Insight Engines Software](https://www.g2.com/categories/insight-engines), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software)


---
## Reviewer Demographics

### By Company Size

| Segment | KnowledgeOwl | Viva Engage | Workvivo | Bloomfire | 
|---|---|---|---|---|
| **Small-Business** | 31.8% | 10.2% | 12.7% | 17.3% | 
| **Mid-Market** | 48.1% | 30.2% | 29.9% | 52.7% | 
| **Enterprise** | 20.2% | 59.6% | 57.4% | 30.0% | 

### By Industry

#### KnowledgeOwl

- **Computer Software:** 21.3%
- **Information Technology and Services:** 11.8%
- **Internet:** 5.5%
- **Education Management:** 5.5%
- **Marketing and Advertising:** 3.9%
- **Financial Services:** 3.9%
- **Non-Profit Organization Management:** 3.9%
- **Real Estate:** 3.1%
- **Oil & Energy:** 3.1%
- **Insurance:** 2.4%
- **Other:** 35.4%

#### Viva Engage

- **Information Technology and Services:** 14.8%
- **Computer Software:** 6.8%
- **Hospital & Health Care:** 5.2%
- **Education Management:** 3.9%
- **Higher Education:** 3.8%
- **Non-Profit Organization Management:** 3.6%
- **Retail:** 3.5%
- **Accounting:** 3.4%
- **Management Consulting:** 2.7%
- **Financial Services:** 2.5%
- **Other:** 49.5%

#### Workvivo

- **Consumer Services:** 20.0%
- **Information Technology and Services:** 12.7%
- **Computer Software:** 7.7%
- **Retail:** 5.3%
- **Accounting:** 3.7%
- **Telecommunications:** 3.2%
- **Airlines/Aviation:** 3.1%
- **Automotive:** 2.9%
- **Financial Services:** 2.6%
- **Computer & Network Security:** 2.1%
- **Other:** 36.6%

#### Bloomfire

- **Computer Software:** 9.7%
- **Information Technology and Services:** 9.1%
- **Marketing and Advertising:** 6.6%
- **Insurance:** 6.0%
- **Education Management:** 4.5%
- **Financial Services:** 3.9%
- **Hospitality:** 3.3%
- **Internet:** 3.1%
- **Hospital & Health Care:** 2.9%
- **Management Consulting:** 2.9%
- **Other:** 48.1%

---
## Alternatives

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- [Helpjuice](https://www.g2.com/products/helpjuice/reviews) — 4.7/5 stars (376 reviews)

---
## Top Discussions

### KnowledgeOwl

No discussions available for this product.

### Viva Engage

- Title: [I'm new to Yammer and unsure how to engage my team in company-wide discussions. Any advice?](https://www.g2.com/discussions/i-m-new-to-yammer-and-unsure-how-to-engage-my-team-in-company-wide-discussions-any-advice) — 2 comments
  > **Top comment:** "To engage your team on Yammer, start by setting a welcoming tone with introductions and simple icebreaker questions. Tag team members in relevant posts,..."
- Title: [Is yammer any good?](https://www.g2.com/discussions/is-yammer-any-good) — 1 comment
  > **Top comment:** "Yes it’s a great tool for employee communication. "
- Title: [What can yammer be used for?](https://www.g2.com/discussions/what-can-yammer-be-used-for) — 1 comment
  > **Top comment:** "Networking with colleagues"
- Title: [Can i get notifications of when a poll is being answered and the progress made based on the number of users that have submitted their answers to determine percentages of participation?](https://www.g2.com/discussions/can-i-get-notifications-of-when-a-poll-is-being-answered-and-the-progress-made-based-on-the-number-of-users-that-have-submitted-their-answers-to-determine-percentages-of-participation) — 1 comment, 1 upvote
  > **Top comment:** "Yes you can get notifications in your email"
- Title: [Whats the best way to use Yammer is it only for sharing an update or a post?](https://www.g2.com/discussions/30075-whats-the-best-way-to-use-yammer-is-it-only-for-sharing-an-update-or-a-post) — 1 comment
  > **Top comment:** "in the application but the Web interface is not bad at all"

### Workvivo

- Title: [What is Workvivo used for?](https://www.g2.com/discussions/what-is-workvivo-used-for) — 6 comments, 2 upvotes
  > **Top comment:** "WorkVivo can be used for getting Employee Feedback, monitoring the pulse of your organization. Track ROI with Workvivo. Employee App with Instant Messaging,..."
- Title: [I'm trying to use Workvivo for internal communications, but I'm not sure how to engage my team effectively. Any suggestions?](https://www.g2.com/discussions/i-m-trying-to-use-workvivo-for-internal-communications-but-i-m-not-sure-how-to-engage-my-team-effectively-any-suggestions) — 4 comments, 2 upvotes
  > **Top comment:** "You can add tag the team member for any important updates. The team will be able to see the update and acknowledge the same by commenting on the post. For..."
- Title: [How do i search more users within my company from diffrent countires?](https://www.g2.com/discussions/how-do-i-search-more-users-within-my-company-from-diffrent-countires) — 3 comments, 1 upvote
  > **Top comment:** "every user will have a team and every team will have a cluster of group names you can tag them in any post by selecting the audience group."
- Title: [Keep up the good work](https://www.g2.com/discussions/keep-up-the-good-work) — 2 comments, 2 upvotes
  > **Top comment:** "Comment deleted by user."
- Title: [NO](https://www.g2.com/discussions/no-fafecaf2-2930-4b6c-9d4d-be7c2d041425) — 2 comments, 2 upvotes
  > **Top comment:** "Yes"

### Bloomfire

- Title: [Is there a mobile version?](https://www.g2.com/discussions/is-there-a-mobile-version) — 11 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [What is Seva used for?](https://www.g2.com/discussions/what-is-seva-used-for) — 1 comment
  > **Top comment:** "Seva is used in Bloomfire to enhance its AI capabilities, especially for customer support and enterprise knowledge management. After acquiring Seva,..."
- Title: [How do you search across categories?](https://www.g2.com/discussions/how-do-you-search-across-categories) — 1 comment, 1 upvote
  > **Top comment:** "Nice"
- Title: [can i use this on the phone](https://www.g2.com/discussions/30520-can-i-use-this-on-the-phone) — 1 comment
  > **Top comment:** "Bloomfire is available as a mobile application as well as web-based. The mobile application s a great tool for on the go knowledge, and even has an option to..."
- Title: [Can we use Bloomfire as a trial ve](https://www.g2.com/discussions/can-we-use-bloomfire-as-a-trial-ve) — 1 comment, 2 upvotes
  > **Top comment:** "Yes, of course!  Check out their website for more details on how to sign up."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/knowledgeowl-vs-viva-engage-vs-workvivo-vs-bloomfire)