G2 reviewers report that KnowledgeOwl excels in customer support, with users highlighting the team's responsiveness and expertise. Many appreciate the platform's robust features and intuitive interface, making it a reliable choice for those needing a customizable knowledge base.
Users say that Tettra offers an intuitive navigation experience, which simplifies the process of finding essential information. Reviewers commend its organization of documents, making it easy to access medical details and how-to guides, which can enhance day-to-day usability.
According to verified reviews, KnowledgeOwl is praised for its comprehensive API access, which is particularly beneficial for technical users. This feature allows for greater flexibility in managing documentation, setting it apart for companies with specific technical needs.
Reviewers mention that Tettra's search functionality is highly effective, enabling users to quickly locate up-to-date information. This capability is noted as a significant time-saver, reducing the need for back-and-forth questions among team members.
G2 reviewers highlight that while KnowledgeOwl has a slightly higher overall satisfaction rating, Tettra's ease of setup is a strong point, with users appreciating the quick onboarding process that allows teams to get started without extensive training.
Users report that both platforms have their strengths, but KnowledgeOwl's superior quality of support and customization options make it a strong contender for mid-market companies, while Tettra's affordability and user-friendly design cater well to small businesses.
Pricing
Entry-Level Pricing
KnowledgeOwl
Basic
$100.00
All the essentials for knowledge base you'll love!
Tettra is an AI-powered internal knowledge base software that helps your team get answers and find information quickly. Tettra will help keep your...Read more
How much does Tettra cost?
1 Comment
Official Response from Tettra
Tettra has a free plan. You can invite up to 10 users to get started.
The scaling plan begins at $10 per user for a Slack or MS Teams integration,...Read more
What is Tettra Wiki?
1 Comment
Official Response from Tettra
Tettra is your internal knowledge base to end repetitive questions.
It offers a full suite of tools for sharing knowledge. With Tettra, you'll get:
*...Read more
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