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Compare KnowledgeOwl and Slack 
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At a Glance
Market Segments
Mid-Market (47.5% of reviews)
Small-Business (41.1% of reviews)
Entry-Level Pricing
$100.00
$0.00
KnowledgeOwl
Star Rating
(121)4.6 out of 5
Market Segments
Mid-Market (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
$100.00
Browse all 4 pricing plansSlack
Star Rating
(37,676)4.5 out of 5
Market Segments
Small-Business (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in overall user satisfaction, boasting a significantly higher G2 Score compared to KnowledgeOwl. Users appreciate its seamless workflow and effective communication features, with one reviewer noting how the channels facilitate specific coordination within teams.
- Users say that Slack's implementation process is notably quick and intuitive, making it easy for teams to get started. Many users highlight the straightforward setup, which allows them to optimize their time for meetings and emails right from the start.
- Reviewers mention that KnowledgeOwl shines in customer support, receiving high praise for its responsive and knowledgeable team. Users have expressed satisfaction with the support they receive, describing it as "incredible" and highlighting the team's willingness to assist with any questions.
- According to verified reviews, KnowledgeOwl offers a robust documentation platform that is both user-friendly and highly customizable. Users appreciate the intuitive interface and the ability to access extensive data through APIs, making it a strong choice for technical users.
- G2 reviewers note that while KnowledgeOwl has a slightly higher star rating, its limited number of reviews compared to Slack raises questions about the breadth of user experiences. This disparity suggests that Slack's extensive user base may provide a more reliable insight into its performance.
- Users highlight that Slack's numerous integrations enhance its functionality, allowing teams to streamline their workflows effectively. This feature is particularly valued by users who rely on various tools for collaboration, making Slack a versatile choice for many organizations.
Pricing
Entry-Level Pricing
KnowledgeOwl
Basic
$100.00
All the essentials for knowledge base you'll love!
- A search that works (with no setup required!)
- Unlimited readers
- Intuitive editor
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
KnowledgeOwl
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
9.1
117
9.2
30,844
Ease of Use
9.2
118
9.1
31,687
Ease of Setup
8.9
88
9.1
8,091
Ease of Admin
9.1
90
8.9
4,979
Quality of Support
9.7
111
8.8
21,413
Has the product been a good partner in doing business?
9.7
86
9.0
4,458
Product Direction (% positive)
9.6
117
8.7
30,157
Features by Category
Business Instant Messaging
Not enough data
9.1
13817
Not enough data
9.0
14347
Not enough data
8.6
13684
Business Instant Messaging
Not enough data
8.5
10152
Not enough data
8.1
9488
Business Instant Messaging
Not enough data
9.1
13583
Not enough data
9.2
13225
Not enough data
9.0
11701
Generative AI - Business Instant Messaging
Not enough data
7.5
1467
AI - Business Instant Messaging
Not enough data
7.5
1454
Not enough data
7.9
1459
Not enough data
7.4
1438
Not enough data
7.4
1439
Agentic AI - Business Instant Messaging
Not enough data
7.6
861
Not enough data
7.6
854
Setup
Not enough data
9.0
662
Not enough data
8.9
653
Not enough data
8.6
640
Not enough data
8.9
660
Management
Not enough data
9.0
648
Not enough data
8.6
634
Not enough data
8.9
643
Generative AI
Not enough data
7.7
552
Agentic AI - Workflow Management
Not enough data
7.6
270
Not enough data
7.9
266
Not enough data
8.0
273
Not enough data
7.8
271
Not enough data
7.9
270
Not enough data
7.8
270
Not enough data
8.0
270
Account Options
Not enough data
9.1
267
Not enough data
8.3
266
Not enough data
8.6
258
Not enough data
8.6
262
Not enough data
8.9
267
Not enough data
8.8
263
Q&A Tools
Not enough data
9.0
266
Not enough data
9.0
264
Not enough data
9.1
268
Not enough data
8.6
258
Not enough data
9.0
263
Not enough data
8.8
259
Not enough data
8.5
255
Not enough data
8.8
256
Not enough data
8.4
254
Knowledge Pages
8.6
43
8.4
323
8.4
43
8.2
327
8.8
44
8.0
316
7.0
39
8.0
313
6.8
38
7.9
310
9.6
42
8.3
311
Knowledge Dissemination
8.3
46
8.1
305
9.5
45
8.7
310
9.3
45
8.9
311
8.5
41
8.9
311
8.3
43
8.3
308
Feature Not Available
8.2
302
9.7
42
8.6
312
8.4
36
8.6
302
8.3
38
8.5
300
Agentic AI - Knowledge Base
Not enough data
7.8
183
Not enough data
7.8
184
Feature Not Available
7.7
182
Login Options
Not enough data
9.0
737
Not enough data
8.5
719
Productivity
Not enough data
8.0
702
Not enough data
8.2
707
Not enough data
8.6
711
Not enough data
7.8
689
Not enough data
7.9
686
Customization
Not enough data
8.5
702
Not enough data
9.0
714
Not enough data
8.6
692
Agentic AI - Unified Workspaces
Not enough data
7.4
386
Not enough data
7.5
384
Compatibility
Not enough data
8.9
80
Not enough data
8.9
83
Not enough data
8.8
78
Agentic AI - Enterprise Search Software
Not enough data
8.2
49
Not enough data
8.1
46
Not enough data
8.7
47
Not enough data
8.3
47
Not enough data
8.3
47
Not enough data
8.4
45
Search Queries
Not enough data
8.6
79
Not enough data
9.0
78
Not enough data
8.6
78
Not enough data
8.9
79
Not enough data
8.8
76
AI powered search - Enterprise Search Software
Not enough data
8.5
13
Not enough data
8.6
13
Not enough data
8.3
13
Functionality
Not enough data
8.8
78
Not enough data
8.9
77
Not enough data
9.0
80
Compatibility - Enterprise Search Software
Not enough data
8.9
15
Not enough data
8.7
13
Not enough data
8.9
14
Functionality - Enterprise Search Software
Not enough data
8.8
14
Not enough data
9.1
13
Not enough data
9.0
14
Search Queries - Enterprise Search Software
Not enough data
8.8
13
Not enough data
8.6
13
Not enough data
8.3
14
Not enough data
8.9
14
Automation
Not enough data
8.8
1157
Not enough data
8.8
1137
Not enough data
8.5
1115
Administration
Not enough data
8.8
1131
Not enough data
8.6
1100
Not enough data
9.4
1152
Project management
Not enough data
8.7
1119
Not enough data
8.5
1091
Not enough data
8.5
1105
Not enough data
8.5
1097
Not enough data
8.5
1091
Not enough data
8.3
1067
Not enough data
8.2
1086
Workload
Not enough data
8.4
1056
Not enough data
8.8
1087
Not enough data
8.6
1058
Not enough data
8.4
1049
Communication & Collaboration
Not enough data
9.3
1169
Not enough data
9.0
1102
Not enough data
9.3
1149
Cost Management
Not enough data
8.0
1039
Not enough data
8.1
1039
Not enough data
8.1
1035
Integration
Not enough data
8.6
1053
Not enough data
8.4
1040
Not enough data
8.4
1028
Generative AI
Not enough data
7.5
987
Not enough data
7.6
984
Agentic AI - Work Management
Not enough data
7.6
489
Not enough data
7.7
486
Not enough data
8.0
486
Not enough data
7.7
487
Communication
Not enough data
9.4
1101
Not enough data
9.3
1086
Not enough data
8.8
1019
Not enough data
8.8
1012
Not enough data
9.1
1013
Content & Documents
Not enough data
9.1
1047
Not enough data
8.9
1015
Not enough data
8.7
1026
Not enough data
8.1
977
Controls
Not enough data
8.3
967
Not enough data
8.1
963
Not enough data
8.6
970
Not enough data
8.4
969
Not enough data
8.1
950
Project Management
Not enough data
8.4
966
Not enough data
8.3
952
Not enough data
8.5
959
Not enough data
8.6
955
Remote Collaboration
Not enough data
9.0
974
Not enough data
8.7
948
Not enough data
8.9
965
Not enough data
7.8
940
Generative AI
Not enough data
7.2
902
Not enough data
7.3
899
Agentic AI - Project Collaboration
Not enough data
7.4
416
Not enough data
7.6
418
Generative AI
7.9
7
Not enough data
Self-Service Experience
9.5
29
Not enough data
9.4
29
Not enough data
6.9
23
Not enough data
8.6
21
Not enough data
Feature Not Available
Not enough data
Self-Service Platform
9.5
24
Not enough data
8.9
22
Not enough data
6.9
21
Not enough data
8.6
23
Not enough data
Agentic AI - Customer Self-Service
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.3
265
Not enough data
7.5
265
Action Item Detection - AI Note-taking Software
Not enough data
8.5
9
Not enough data
8.9
9
Automatic Transcription - AI Note-taking Software
Not enough data
9.2
10
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.1
9
Language & Accent Support - AI Note-taking Software
Not enough data
9.0
10
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.7
10
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.6
11
Searchable Note Archives - AI Note-taking Software
Not enough data
8.3
9
Speaker Identification - AI Note-taking Software
Not enough data
8.8
10
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
KnowledgeOwl and Slack are categorized as Knowledge Base
Unique Categories
KnowledgeOwl is categorized as Customer Self-Service
Reviews
Reviewers' Company Size
KnowledgeOwl
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.7%
Information Technology and Services
10.8%
Internet
5.8%
Education Management
5.8%
Non-Profit Organization Management
4.2%
Other
51.7%
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.6%
Internet
4.7%
Education Management
3.3%
Other
55.0%
Discussions
KnowledgeOwl has no discussions with answers
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
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