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Compare KnowledgeOwl and livepro Knowledge Management 
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At a Glance
Market Segments
Mid-Market (47.5% of reviews)
Mid-Market (58.0% of reviews)
Entry-Level Pricing
$100.00
Free Trial 50 Seats Per Month
KnowledgeOwl
Star Rating
(121)4.6 out of 5
Market Segments
Mid-Market (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
$100.00
Browse all 4 pricing planslivepro Knowledge Management
Star Rating
(89)4.9 out of 5
Market Segments
Mid-Market (58.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 50 Seats Per Month
Learn more about livepro Knowledge ManagementKnowledgeOwl vs livepro Knowledge Management
When assessing the two solutions, reviewers found livepro Knowledge Management easier to use and set up. Reviewers also felt that livepro Knowledge Management was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.
- Reviewers felt that livepro Knowledge Management meets the needs of their business better than KnowledgeOwl.
- When comparing quality of ongoing product support, reviewers felt that livepro Knowledge Management is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of livepro Knowledge Management over KnowledgeOwl.
Pricing
Entry-Level Pricing
KnowledgeOwl
Basic
$100.00
All the essentials for knowledge base you'll love!
- A search that works (with no setup required!)
- Unlimited readers
- Intuitive editor
livepro Knowledge Management
livepro Knowledgebase
Free Trial
50 Seats Per Month
Access the features of a knowledge management solution without any licenses.
- Decision Trees make it easy for your customers and staff to get the right answers without needing human help.
- Work Instructions - simplify even the most complex processes to eliminate costly mistakes
- Hubs -Gather all your like information in one place to make it even easier to find - saves time and money
Free Trial
KnowledgeOwl
Free Trial is available
livepro Knowledge Management
Free Trial is available
Ratings
Meets Requirements
9.1
117
9.6
62
Ease of Use
9.2
118
9.7
63
Ease of Setup
8.9
88
9.2
50
Ease of Admin
9.1
90
9.1
48
Quality of Support
9.7
111
9.8
60
Has the product been a good partner in doing business?
9.7
86
10.0
46
Product Direction (% positive)
9.6
117
9.8
58
Features by Category
Administration
Not enough data
9.4
18
Not enough data
8.9
16
Not enough data
9.3
16
Knowledge Management
Not enough data
9.7
17
Not enough data
9.7
12
Not enough data
9.2
12
Compliance
Not enough data
9.8
16
Not enough data
9.8
15
Not enough data
9.8
14
Not enough data
9.4
15
Customer Support
Not enough data
9.6
12
Not enough data
8.5
11
Not enough data
9.5
13
Data Security
Not enough data
9.7
11
Not enough data
9.5
11
Not enough data
9.8
16
Not enough data
9.4
11
Administration
Not enough data
9.5
10
Not enough data
9.6
13
Not enough data
9.9
14
Generative AI
Not enough data
9.3
5
Guide Options
Not enough data
9.2
17
Not enough data
8.7
14
Not enough data
9.1
18
Not enough data
8.0
15
Not enough data
9.0
14
Guide Tools
Not enough data
9.3
14
Not enough data
9.3
15
Not enough data
9.1
16
Not enough data
8.9
17
Access Options
Not enough data
8.0
10
Not enough data
8.2
12
Not enough data
9.5
18
Knowledge Pages
8.6
43
Not enough data
8.4
43
Not enough data
8.8
44
Not enough data
7.0
39
Not enough data
6.8
38
Not enough data
9.6
42
Not enough data
Knowledge Dissemination
8.3
46
Not enough data
9.5
45
Not enough data
9.3
45
Not enough data
8.5
41
Not enough data
8.3
43
Not enough data
Feature Not Available
Not enough data
9.7
42
Not enough data
8.4
36
Not enough data
8.3
38
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
7.9
7
Not enough data
Self-Service Experience
9.5
29
9.8
10
9.4
29
9.3
9
6.9
23
8.8
7
8.6
21
Not enough data
Feature Not Available
Not enough data
Self-Service Platform
9.5
24
Not enough data
8.9
22
Not enough data
6.9
21
Not enough data
8.6
23
Not enough data
Agentic AI - Customer Self-Service
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
KnowledgeOwl and livepro Knowledge Management are categorized as Customer Self-Service
Unique Categories
KnowledgeOwl is categorized as Knowledge Base
livepro Knowledge Management is categorized as Work Instructions, Contact Center Knowledge Base, and Genesys AppFoundry Marketplace
Reviews
Reviewers' Company Size
KnowledgeOwl
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
livepro Knowledge Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.7%
Information Technology and Services
10.8%
Internet
5.8%
Education Management
5.8%
Non-Profit Organization Management
4.2%
Other
51.7%
Government Administration
17.3%
Financial Services
17.3%
Insurance
16.0%
Consumer Services
7.4%
Telecommunications
4.9%
Other
37.0%
Discussions
KnowledgeOwl has no discussions with answers
livepro Knowledge Management has no discussions with answers
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