When assessing the two solutions, reviewers found Knowledge360 easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with Quid.
Reviewers felt that Quid meets the needs of their business better than Knowledge360.
When comparing quality of ongoing product support, reviewers felt that Knowledge360 is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of Quid over Knowledge360.
NetBase's results are completely transparent. Customers can easily verify the accuracy of the data by inspecting every post in the analysis to ensure...Read more
Is NetBase difficult to use?
1 Comment
Official Response from Quid
NetBase offers a variety of tools for both analyst and non-analyst users to get the most value from their social listening investment. NetBase also includes...Read more
How long does it take to get trained on NetBase?
1 Comment
Official Response from Quid
NetBase provides an intuitive learning portal with extensive training curriculum including how-to videos, searchable knowledge base, and FAQs. The Customer...Read more
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