# Knowlarity Cloud Contact Center vs Super Receptionist Comparison

| | Knowlarity Cloud Contact Center | Super Receptionist | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 14 | 19 | 
| **Largest Market Segment** | Mid-Market (50.0% of reviews) | Mid-Market (78.9% of reviews) | 
| **Entry Level Price** | No pricing available | ₹0 per month | 


---
## Ratings Comparison
| Rating | Knowlarity Cloud Contact Center | Super Receptionist | 
|---|---|---|
  | **Meets Requirements** | Not enough data | 9.1 (13 reviews) | 
  | **Ease of Use** | Not enough data | 9.2 (13 reviews) | 
  | **Ease of Setup** | Not enough data | 8.9 (12 reviews) | 
  | **Ease of Admin** | Not enough data | 9.0 (12 reviews) | 
  | **Quality of Support** | Not enough data | 7.7 (13 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (8 reviews) | 8.6 (12 reviews) | 
  | **Product Direction (% positive)** | Not enough data | 6.1 (12 reviews) | 

---
## Pricing

### Knowlarity Cloud Contact Center

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Super Receptionist

#### Entry-Level Pricing

Plan: FREE FOR LIFE

Price: ₹0 per month

Key Features:
- User Included (1)
- Free Usage(*20 Min Out.+ 400 Min Inc)
- Programmable Extensions

[Browse all 4 editions](https://www.g2.com/products/super-receptionist/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Knowlarity Cloud Contact Center** | N/A | N/A |
| **Super Receptionist** | 8.4/10 | 9 |

#### Channels

| Feature | Knowlarity Cloud Contact Center | Super Receptionist | 
|---|---|---|
| **Voice** | Not enough data | 9.2 (6 reviews) | 
| **Social** | Not enough data | 7.0 (5 reviews) | 
| **Web Chat** | Not enough data | 7.0 (5 reviews) | 
| **Mobile SMS** | Not enough data | 8.3 (6 reviews) | 
| **Email** | Not enough data | 8.0 (5 reviews) | 

#### Generative AI

| Feature | Knowlarity Cloud Contact Center | Super Receptionist | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Functions

| Feature | Knowlarity Cloud Contact Center | Super Receptionist | 
|---|---|---|
| **Session Routing** | Not enough data | 9.3 (9 reviews) | 
| **Session Queuing** | Not enough data | 8.5 (9 reviews) | 
| **Concurrent Calling** | Not enough data | 8.3 (7 reviews) | 
| **Speech Analytics** | Not enough data | 8.3 (5 reviews) | 
| **Auto Dialer** | Not enough data | 8.0 (5 reviews) | 
| **IVR** | Not enough data | 9.2 (6 reviews) | 
| **Inbound Screen Pop** | Not enough data | 9.3 (5 reviews) | 
| **Persistent Data** | Not enough data | 8.3 (6 reviews) | 

#### Agentic AI - Contact Center

| Feature | Knowlarity Cloud Contact Center | Super Receptionist | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | Knowlarity Cloud Contact Center | Super Receptionist | 
|---|---|---|
| **Session Summary Notes** | Not enough data | 8.8 (8 reviews) | 
| **Administrator Access** | Not enough data | 8.3 (8 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.1 (9 reviews) | 
| **Session Recording** | Not enough data | 8.3 (6 reviews) | 
| **Agent Scheduling and Assignment** | Not enough data | 9.3 (5 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Knowlarity Cloud Contact Center** | N/A | N/A |
| **Super Receptionist** | N/A | N/A |

#### Platform

| Feature | Knowlarity Cloud Contact Center | Super Receptionist | 
|---|---|---|
| **Omnichannel** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Call Back** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Knowlarity Cloud Contact Center | Super Receptionist | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Workforce Management

| Feature | Knowlarity Cloud Contact Center | Super Receptionist | 
|---|---|---|
| **Call Monitoring** | Not enough data | Not enough data | 
| **Performance Evaluation** | Not enough data | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | Knowlarity Cloud Contact Center | Super Receptionist | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | Knowlarity Cloud Contact Center | Super Receptionist | 
|---|---|---|
| **Call Recording** | Not enough data | Not enough data | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 

### Video Communications

| Product | Score | Reviews |
|---|---|---|
| **Knowlarity Cloud Contact Center** | N/A | N/A |
| **Super Receptionist** | N/A | N/A |

#### Platform Features

| Feature | Knowlarity Cloud Contact Center | Super Receptionist | 
|---|---|---|
| **Video Capture** | Not enough data | Not enough data | 
| **Image Editor** | Not enough data | Not enough data | 
| **Screen Capture** | Not enough data | Not enough data | 
| **Scrolling Capture** | Not enough data | Not enough data | 
| **Screen Record** | Not enough data | Not enough data | 
| **Text Extraction** | Not enough data | Not enough data | 

#### Organization

| Feature | Knowlarity Cloud Contact Center | Super Receptionist | 
|---|---|---|
| **Search** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Organization** | Not enough data | Not enough data | 

#### Customization

| Feature | Knowlarity Cloud Contact Center | Super Receptionist | 
|---|---|---|
| **Customizable Thumbnails** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Frames & Background** | Not enough data | Not enough data | 

#### Analytics

| Feature | Knowlarity Cloud Contact Center | Super Receptionist | 
|---|---|---|
| **Viewer Reactions** | Not enough data | Not enough data | 
| **Engagement Insights** | Not enough data | Not enough data | 
| **Viewer Insights** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Contact Center Software](https://www.g2.com/categories/contact-center)

**Unique to Knowlarity Cloud Contact Center (1):** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)

**Unique to Super Receptionist (1):** [Video Communications Software](https://www.g2.com/categories/video-communications)


---
## Reviewer Demographics

### By Company Size

| Segment | Knowlarity Cloud Contact Center | Super Receptionist | 
|---|---|---|
| **Small-Business** | 16.7% | 15.8% | 
| **Mid-Market** | 50.0% | 78.9% | 
| **Enterprise** | 33.3% | 5.3% | 

### By Industry

#### Knowlarity Cloud Contact Center

- **Education Management:** 25.0%
- **Telecommunications:** 8.3%
- **Real Estate:** 8.3%
- **Publishing:** 8.3%
- **Internet:** 8.3%
- **Insurance:** 8.3%
- **Higher Education:** 8.3%
- **Health, Wellness and Fitness:** 8.3%
- **Entertainment:** 8.3%
- **E-Learning:** 8.3%

#### Super Receptionist

- **Information Technology and Services:** 26.3%
- **Telecommunications:** 10.5%
- **Health, Wellness and Fitness:** 10.5%
- **Education Management:** 10.5%
- **Semiconductors:** 5.3%
- **Retail:** 5.3%
- **Public Relations and Communications:** 5.3%
- **Leisure, Travel & Tourism:** 5.3%
- **Insurance:** 5.3%
- **Higher Education:** 5.3%
- **Other:** 10.5%

---
## Alternatives

### Alternatives to Knowlarity Cloud Contact Center

- [Ozonetel](https://www.g2.com/products/ozonetel/reviews) — 4.6/5 stars (625 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1555 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2526 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1614 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (618 reviews)
- [Aloware](https://www.g2.com/products/aloware/reviews) — 4.1/5 stars (827 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3583 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2387 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1847 reviews)
- [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)

### Alternatives to Super Receptionist

- [CTM](https://www.g2.com/products/ctm-ctm/reviews) — 4.5/5 stars (761 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1555 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (618 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1847 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1614 reviews)
- [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1741 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7356 reviews)

---
## Top Discussions

### Knowlarity Cloud Contact Center

No discussions available for this product.

### Super Receptionist

- Title: [What are the top features of SuperReceptionist?](https://www.g2.com/discussions/what-are-the-top-features-of-superreceptionist) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "SuperReceptionist features everything you ever wanted in a business phone.
Knowlarity's flagship product offers a host of features that make call-handling a..."
- Title: [Is there anything better available in India](https://www.g2.com/discussions/is-there-anything-better-available-in-india) — 1 comment, 1 upvote
  > **Top comment:** "Exotel"
- Title: [What is SuperReceptionist?](https://www.g2.com/discussions/what-is-superreceptionist) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "SuperReceptionist is your plug-and-play virtual call center. 

Knowlarity's flagship product is a virtual receptionist service hosted on the cloud that..."
- Title: [How do I add an agent?](https://www.g2.com/discussions/how-do-i-add-an-agent) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "1. Login to your SuperReceptionist panel.
2. Go to ‘Settings’.
3. Select ‘Call Flow’.
4. Click on the ‘edit’ button against the rule in which you want to add..."
- Title: [How to integrate Click to Call widget in SR](https://www.g2.com/discussions/how-to-integrate-click-to-call-widget-in-sr) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "- Login to your account
- Go to 'Settings' tab
- Under Call Flow, Click on 'Plan settings'.
- Click on Click to Call.
- Got to generate click to call..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/knowlarity-cloud-contact-center-vs-super-receptionist)