# KnowBe4 PhishER/PhishER Plus, Shuffle vs Google Security Operations Comparison

| | KnowBe4 PhishER/PhishER Plus | Shuffle | Google Security Operations | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.8 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 566 | 15 | 54 | 
| **Largest Market Segment** | Mid-Market (75.0% of reviews) | Mid-Market (66.7% of reviews) | Enterprise (50.0% of reviews) | 
| **Entry Level Price** | $1.50 1 Seat Per Month | $0.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### KnowBe4 PhishER/PhishER Plus

Pros:
- Phishing Prevention (42 reviews)
- Email Security (25 reviews)

Cons:
- Email Management (8 reviews)
- False Positives (8 reviews)

### Shuffle

**Not enough data**

### Google Security Operations

Pros:
- Security (8 reviews)
- Ease of Use (6 reviews)

Cons:
- Expensive (6 reviews)
- Learning Curve (4 reviews)

---
## Ratings Comparison
| Rating | KnowBe4 PhishER/PhishER Plus | Shuffle | Google Security Operations | 
|---|---|---|---|
  | **Meets Requirements** | 9.0 (398 reviews) | 9.5 (14 reviews) | 8.7 (40 reviews) | 
  | **Ease of Use** | 8.8 (463 reviews) | 9.8 (14 reviews) | 8.2 (40 reviews) | 
  | **Ease of Setup** | 8.5 (430 reviews) | 9.8 (10 reviews) | 7.7 (30 reviews) | 
  | **Ease of Admin** | 8.9 (378 reviews) | 9.4 (9 reviews) | 7.8 (21 reviews) | 
  | **Quality of Support** | 9.2 (370 reviews) | 9.4 (14 reviews) | 8.3 (40 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (374 reviews) | 9.8 (9 reviews) | 8.0 (22 reviews) | 
  | **Product Direction (% positive)** | 9.3 (388 reviews) | 9.2 (14 reviews) | 9.7 (40 reviews) | 

---
## Pricing

### KnowBe4 PhishER/PhishER Plus

#### Entry-Level Pricing

Plan: 101-500 Seat 3 Year

Price: $1.50 1 Seat Per Month

Key Features:
- Priced per seat, per month

[Browse all 2 editions](https://www.g2.com/products/knowbe4-phisher-phisher-plus/pricing)

#### Free Trial

No

### Shuffle

#### Entry-Level Pricing

Plan: Free

Price: $0.00 Per Month

Description: An open version of Shuffle, both in the cloud and open source.

Key Features:
- https://shuffler.io/login

[Browse all 4 editions](https://www.g2.com/products/shuffle/pricing)

#### Free Trial

Yes

### Google Security Operations

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Incident Response

| Product | Score | Reviews |
|---|---|---|
| **KnowBe4 PhishER/PhishER Plus** | 8.1/10 | 291 |
| **Shuffle** | N/A | N/A |
| **Google Security Operations** | N/A | N/A |

#### Response

| Feature | KnowBe4 PhishER/PhishER Plus | Shuffle | Google Security Operations | 
|---|---|---|---|
| **Resolution Automation** | 8.3 (245 reviews) | Not enough data | Not enough data | 
| **Resolution Guidance** | 8.2 (243 reviews) | Not enough data | Not enough data | 
| **System Isolation** | Feature Not Available | Not enough data | Not enough data | 
| **Threat Intelligence** | 8.5 (242 reviews) | Not enough data | Not enough data | 
| **Incident Investigation** | Not enough data | Not enough data | Not enough data | 

#### Records

| Feature | KnowBe4 PhishER/PhishER Plus | Shuffle | Google Security Operations | 
|---|---|---|---|
| **Incident Logs** | 8.4 (236 reviews) | Not enough data | Not enough data | 
| **Incident Reports** | 8.4 (255 reviews) | Not enough data | Not enough data | 

#### Management

| Feature | KnowBe4 PhishER/PhishER Plus | Shuffle | Google Security Operations | 
|---|---|---|---|
| **Incident Alerts** | 8.6 (257 reviews) | Not enough data | Not enough data | 
| **Incident Case Management** | 7.9 (200 reviews) | Not enough data | Not enough data | 
| **Workflow Management** | 8.4 (221 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | KnowBe4 PhishER/PhishER Plus | Shuffle | Google Security Operations | 
|---|---|---|---|
| **AI Text Generation** | 7.0 (94 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 7.1 (96 reviews) | Not enough data | Not enough data | 

### Security Information and Event Management (SIEM)

| Product | Score | Reviews |
|---|---|---|
| **KnowBe4 PhishER/PhishER Plus** | N/A | N/A |
| **Shuffle** | N/A | N/A |
| **Google Security Operations** | N/A | N/A |

#### Network Management

| Feature | KnowBe4 PhishER/PhishER Plus | Shuffle | Google Security Operations | 
|---|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **Log Management** | Not enough data | Not enough data | Not enough data | 

#### Incident Management

| Feature | KnowBe4 PhishER/PhishER Plus | Shuffle | Google Security Operations | 
|---|---|---|---|
| **Event Management** | Not enough data | Not enough data | Not enough data | 
| **Automated Response** | Not enough data | Not enough data | Not enough data | 
| **Incident Reporting** | Not enough data | Not enough data | Not enough data | 

#### Security Intelligence

| Feature | KnowBe4 PhishER/PhishER Plus | Shuffle | Google Security Operations | 
|---|---|---|---|
| **Threat Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Vulnerability Assessment** | Not enough data | Not enough data | Not enough data | 
| **Advanced Analytics** | Not enough data | Not enough data | Not enough data | 
| **Data Examination** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Security Information and Event Management (SIEM)

| Feature | KnowBe4 PhishER/PhishER Plus | Shuffle | Google Security Operations | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Security Orchestration, Automation, and Response (SOAR)

| Product | Score | Reviews |
|---|---|---|
| **KnowBe4 PhishER/PhishER Plus** | 8.6/10 | 233 |
| **Shuffle** | 9.3/10 | 14 |
| **Google Security Operations** | 9.3/10 | 8 |

#### Automation

| Feature | KnowBe4 PhishER/PhishER Plus | Shuffle | Google Security Operations | 
|---|---|---|---|
| **Workflow Mapping** | 8.3 (161 reviews) | 9.4 (13 reviews) | 9.2 (6 reviews) | 
| **Workflow Automation** | 8.6 (180 reviews) | 9.8 (14 reviews) | 9.8 (7 reviews) | 
| **Automated Remediation** | 8.7 (196 reviews) | 9.5 (14 reviews) | 9.8 (7 reviews) | 
| **Log Monitoring** | 8.5 (183 reviews) | 8.9 (14 reviews) | 9.7 (5 reviews) | 

#### Orchestration

| Feature | KnowBe4 PhishER/PhishER Plus | Shuffle | Google Security Operations | 
|---|---|---|---|
| **Security Orchestration** | 8.6 (192 reviews) | 9.5 (14 reviews) | 8.6 (7 reviews) | 
| **Data Collection** | 8.6 (192 reviews) | 9.1 (13 reviews) | 9.3 (5 reviews) | 
| **Threat Intelligence** | 8.7 (206 reviews) | 9.5 (13 reviews) | 8.9 (6 reviews) | 
| **Data Visualization** | 8.6 (198 reviews) | 8.9 (14 reviews) | 9.3 (5 reviews) | 

#### Response

| Feature | KnowBe4 PhishER/PhishER Plus | Shuffle | Google Security Operations | 
|---|---|---|---|
| **Alerting** | 8.8 (211 reviews) | 9.6 (14 reviews) | 9.5 (7 reviews) | 
| **Performance Baselin** | Feature Not Available | 9.2 (13 reviews) | 9.0 (5 reviews) | 
| **High Availability/Disaster Recovery** | 8.4 (154 reviews) | 9.1 (11 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Security Orchestration, Automation, and Response (SOAR) Software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar)

**Unique to KnowBe4 PhishER/PhishER Plus (1):** [Incident Response Software](https://www.g2.com/categories/incident-response)


**Unique to Google Security Operations (1):** [Security Information and Event Management (SIEM) Software](https://www.g2.com/categories/security-information-and-event-management-siem)


---
## Reviewer Demographics

### By Company Size

| Segment | KnowBe4 PhishER/PhishER Plus | Shuffle | Google Security Operations | 
|---|---|---|---|
| **Small-Business** | 11.6% | 33.3% | 20.5% | 
| **Mid-Market** | 75.0% | 66.7% | 29.5% | 
| **Enterprise** | 13.4% | 0% | 50.0% | 

### By Industry

#### KnowBe4 PhishER/PhishER Plus

- **Financial Services:** 6.3%
- **Non-Profit Organization Management:** 5.7%
- **Primary/Secondary Education:** 5.7%
- **Hospital & Health Care:** 5.4%
- **Information Technology and Services:** 5.0%
- **Government Administration:** 4.7%
- **Computer Software:** 4.5%
- **Insurance:** 4.3%
- **Manufacturing:** 4.3%
- **Construction:** 3.9%
- **Other:** 50.2%

#### Shuffle

- **Computer & Network Security:** 53.3%
- **Information Technology and Services:** 20.0%
- **Security and Investigations:** 13.3%
- **Information Services:** 6.7%
- **Alternative Medicine:** 6.7%

#### Google Security Operations

- **Information Technology and Services:** 34.1%
- **Telecommunications:** 9.1%
- **Computer Software:** 9.1%
- **Computer & Network Security:** 6.8%
- **Hospital & Health Care:** 4.5%
- **Financial Services:** 4.5%
- **Consumer Services:** 4.5%
- **Accounting:** 2.3%
- **Airlines/Aviation:** 2.3%
- **Alternative Medicine:** 2.3%
- **Other:** 20.5%

---
## Alternatives

### Alternatives to KnowBe4 PhishER/PhishER Plus

- [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) — 4.4/5 stars (295 reviews)
- [Tines](https://www.g2.com/products/tines/reviews) — 4.7/5 stars (401 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (400 reviews)
- [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) — 4.4/5 stars (335 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (426 reviews)
- [n8n](https://www.g2.com/products/n8n/reviews) — 4.7/5 stars (283 reviews)
- [Cynet](https://www.g2.com/products/cynet/reviews) — 4.7/5 stars (251 reviews)
- [Proofpoint Threat Response Auto-Pull](https://www.g2.com/products/proofpoint-threat-response-auto-pull/reviews) — 4.5/5 stars (24 reviews)
- [Splunk Enterprise Security](https://www.g2.com/products/splunk-enterprise-security/reviews) — 4.3/5 stars (246 reviews)
- [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (201 reviews)

### Alternatives to Shuffle

- [n8n](https://www.g2.com/products/n8n/reviews) — 4.7/5 stars (283 reviews)
- [Tines](https://www.g2.com/products/tines/reviews) — 4.7/5 stars (401 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (400 reviews)
- [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) — 4.4/5 stars (295 reviews)
- [SIRP](https://www.g2.com/products/sirp/reviews) — 4.7/5 stars (27 reviews)
- [Intezer](https://www.g2.com/products/intezer-intezer/reviews) — 4.5/5 stars (193 reviews)
- [Splunk SOAR (Security Orchestration, Automation and Response)](https://www.g2.com/products/splunk-soar-security-orchestration-automation-and-response/reviews) — 4.4/5 stars (40 reviews)
- [Torq AI SOC Platform](https://www.g2.com/products/torq-ai-soc-platform/reviews) — 4.8/5 stars (150 reviews)
- [Blumira Automated Detection & Response](https://www.g2.com/products/blumira-automated-detection-response/reviews) — 4.6/5 stars (123 reviews)
- [CrowdSec](https://www.g2.com/products/crowdsec/reviews) — 4.7/5 stars (88 reviews)

### Alternatives to Google Security Operations

- [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) — 4.4/5 stars (295 reviews)
- [Tines](https://www.g2.com/products/tines/reviews) — 4.7/5 stars (401 reviews)
- [Swimlane](https://www.g2.com/products/swimlane/reviews) — 4.5/5 stars (45 reviews)
- [Demisto](https://www.g2.com/products/demisto/reviews) — 4.5/5 stars (15 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (708 reviews)
- [IBM QRadar SOAR](https://www.g2.com/products/ibm-qradar-soar/reviews) — 4.0/5 stars (29 reviews)
- [Splunk SOAR (Security Orchestration, Automation and Response)](https://www.g2.com/products/splunk-soar-security-orchestration-automation-and-response/reviews) — 4.4/5 stars (40 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (400 reviews)
- [Palo Alto Networks Cortex XSOAR](https://www.g2.com/products/palo-alto-networks-cortex-xsoar/reviews) — 4.6/5 stars (28 reviews)
- [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) — 4.4/5 stars (335 reviews)

---
## Top Discussions

### KnowBe4 PhishER/PhishER Plus

- Title: [What is a PhishER's tool?](https://www.g2.com/discussions/what-is-a-phisher-s-tool) — 4 comments
  > **Top comment:** "The short answer is that PhishER a very powerful set of tools that allows an organization to respond to phishing threats reported by users. It's also nicely..."
- Title: [Is KnowBe4 com legit?](https://www.g2.com/discussions/is-knowbe4-com-legit) — 2 comments
  > **Top comment:** "Yes. We have been using them for more than a year & we love it!"
- Title: [What is KnowBe4 Phish?](https://www.g2.com/discussions/what-is-knowbe4-phish) — 1 comment
  > **Top comment:** "It is an add-on to your email client that allows you to forward any suspicious email directly to your security team or KnowBe4 for review.  Once the review..."

### Shuffle

- Title: [What is Shuffle used for?](https://www.g2.com/discussions/what-is-shuffle-used-for) — 2 comments
  > **Top comment:** "Shuffle is primarily a SOAR platform (SOAR stands for Security Orchestration, Automation, and Response). You can think of Shuffle as a no-code/low-code..."

### Google Security Operations

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/knowbe4-phisher-phisher-plus-vs-shuffle-vs-google-security-operations)