2026 Best Software Awards are here!See the list
Compare KnowBe4 PhishER/PhishER Plus and Shuffle 
Featured Products
At a Glance
Market Segments
Mid-Market (75.0% of reviews)
Mid-Market (66.7% of reviews)
Entry-Level Pricing
$1.50 1 Seat Per Month
$0.00 Per Month
KnowBe4 PhishER/PhishER Plus
Star Rating
(550)4.5 out of 5
Market Segments
Mid-Market (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$1.50 1 Seat Per Month
Browse all 5 pricing plansShuffle
Star Rating
(15)4.8 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that KnowBe4 PhishER/PhishER Plus excels in user-friendliness, making it easy for IT departments to triage and report spam emails efficiently. Users appreciate how straightforward it is to create effective phishing tests, which streamlines the process of managing reported phishing emails.
- Users say that Shuffle stands out for its focus on no-code automation and its open-source nature, making it a great option for organizations with limited budgets. Reviewers highlight its ability to integrate with various security tools, providing flexibility for customization.
- According to verified reviews, KnowBe4 PhishER/PhishER Plus has a significantly higher overall satisfaction score, reflecting its strong market presence and user trust. With 543 total reviews, users feel confident in its capabilities, especially in addressing phishing threats quickly.
- Reviewers mention that Shuffle offers a high level of ease in setup and administration, which is particularly beneficial for teams looking to implement a security orchestration tool without extensive training. This is a notable advantage for smaller teams or those new to security automation.
- G2 reviewers highlight that while KnowBe4 PhishER/PhishER Plus provides solid support and automation features, it may not match the same level of customization that Shuffle offers. Users looking for tailored solutions might find Shuffle's open-source platform more appealing.
- Users report that both products have strong alerting and workflow automation capabilities, but Shuffle's higher scores in these areas suggest it may provide a more robust solution for organizations focused on security orchestration and incident response.
Pricing
Entry-Level Pricing
KnowBe4 PhishER/PhishER Plus
101-500 Seat 1 Year
$1.50
1 Seat Per Month
- Priced per seat, per month
Shuffle
Free
$0.00
Per Month
An open version of Shuffle, both in the cloud and open source.
- https://shuffler.io/login
Free Trial
KnowBe4 PhishER/PhishER Plus
No trial information availableShuffle
Free Trial is available
Ratings
Meets Requirements
9.0
396
9.5
14
Ease of Use
8.8
450
9.8
14
Ease of Setup
8.5
416
9.8
10
Ease of Admin
8.9
377
9.4
9
Quality of Support
9.2
368
9.4
14
Has the product been a good partner in doing business?
9.4
373
9.8
9
Product Direction (% positive)
9.3
386
9.2
14
Features by Category
Response
8.4
242
Not enough data
8.2
238
Not enough data
Feature Not Available
Not enough data
8.5
241
Not enough data
Records
8.4
236
Not enough data
8.4
253
Not enough data
8.1
226
Not enough data
Management
8.5
254
Not enough data
7.9
199
Not enough data
8.4
217
Not enough data
Generative AI
7.0
94
Not enough data
7.1
96
Not enough data
Automation
8.3
161
9.4
13
8.6
180
9.8
14
8.7
195
9.5
14
8.5
183
8.9
14
Orchestration
8.6
192
9.5
14
8.6
191
9.1
13
8.7
206
9.5
13
8.6
197
8.9
14
Response
8.8
210
9.6
14
Feature Not Available
9.2
13
8.4
154
9.1
11
Categories
Categories
Shared Categories
KnowBe4 PhishER/PhishER Plus and Shuffle are categorized as Security Orchestration, Automation, and Response (SOAR)
Unique Categories
KnowBe4 PhishER/PhishER Plus is categorized as Incident Response
Shuffle has no unique categories
Reviews
Reviewers' Company Size
KnowBe4 PhishER/PhishER Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shuffle
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
6.3%
Primary/Secondary Education
5.9%
Non-Profit Organization Management
5.5%
Hospital & Health Care
5.1%
Information Technology and Services
5.0%
Other
72.2%
Computer & Network Security
53.3%
Information Technology and Services
20.0%
Security and Investigations
13.3%
Information Services
6.7%
Alternative Medicine
6.7%
Other
0.0%
Discussions
What is a PhishER's tool?
4 Comments
KS
The short answer is that PhishER a very powerful set of tools that allows an organization to respond to phishing threats reported by users. It's also nicely...Read more
Is KnowBe4 com legit?
2 Comments
MD
Yes. We have been using them for more than a year & we love it!Read more
What is KnowBe4 Phish?
1 Comment
GC
It is an add-on to your email client that allows you to forward any suspicious email directly to your security team or KnowBe4 for review. Once the review...Read more
What is Shuffle used for?
1 Comment
AG
Shuffle is primarily a SOAR platform (SOAR stands for Security Orchestration, Automation, and Response). You can think of Shuffle as a no-code/low-code...Read more
Shuffle has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
