# KnowBe4 PhishER/PhishER Plus vs Proofpoint Threat Response Auto-Pull Comparison
---
## AI Generated Summary
- **G2 reviewers report** that KnowBe4 PhishER/PhishER Plus excels in user satisfaction, boasting a significantly higher G2 Score compared to Proofpoint Threat Response Auto-Pull. This indicates a stronger overall performance and user experience, making it a preferred choice for many organizations.
- **Users say** that the ease of use of KnowBe4 PhishER/PhishER Plus is a standout feature, with many praising its intuitive interface for triaging and reporting spam emails. In contrast, while Proofpoint offers automation, some users feel it may not be as user-friendly for everyday tasks.
- **Reviewers mention** that KnowBe4's platform simplifies the management of reported phishing emails, turning a potentially overwhelming task into a streamlined process. This is particularly beneficial for IT departments needing to address phishing threats quickly, whereas Proofpoint's automation is noted for its effectiveness but may require more oversight.
- **According to verified reviews** , both products receive similar ratings for their quality of support, but KnowBe4 PhishER/PhishER Plus edges ahead with a higher score. Users appreciate the responsive support from KnowBe4, which enhances their overall experience, while Proofpoint's support is still rated positively but may not be as robust.
- **Users highlight** that Proofpoint Threat Response Auto-Pull provides valuable automation features that work around the clock, which is crucial for global companies. However, KnowBe4's focus on phishing simulations and training is seen as a more proactive approach to security awareness, making it a better fit for organizations prioritizing user education.
- **G2 reviewers note** that the total number of reviews for KnowBe4 PhishER/PhishER Plus significantly outweighs that of Proofpoint, suggesting a more established user base and potentially more reliable insights into its performance. This volume of feedback reinforces the confidence in KnowBe4's capabilities in the market.



---
## Frequently Asked Questions

### What is the difference between Proofpoint Threat Response... vs KnowBe4 PhishER/PhishER Plus?

Proofpoint Threat Response... and KnowBe4 PhishER/PhishER Plus both hold a 4.5/5 G2 rating, but KnowBe4 PhishER/PhishER Plus is more widely adopted and recognized for its automation and phishing prevention, while Proofpoint Threat Response... uniquely offers system isolation.

| | [Proofpoint Threat Response...](https://www.g2.com/products/proofpoint-threat-response-auto-pull/reviews) | [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.5/5 (24 reviews) | 4.5/5 (572 reviews) |
| Largest Segment | Enterprise | Mid-Market |
| Ease of Setup score | 8.3 | 8.5 |
| Quality of Support score | 8.9 | 9.2 |
| Top Reviewer-Cited Strength | System Isolation | Phishing Prevention (42 all-time mentions) |



### How do the pricing models of Proofpoint Threat Response... and KnowBe4 PhishER/PhishER Plus compare?

KnowBe4 PhishER/PhishER Plus is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure.

- **Proofpoint Threat Response...:** In recent reviews, pricing sentiment is not a prominent theme, and reviewers focus more on technical capabilities than value.
- **KnowBe4 PhishER/PhishER Plus:** Over the last year, reviewers describe the platform as well priced for the value received, though some mention a desire for more flexible contract terms.



### What are the best alternatives to Proofpoint Threat Response... and KnowBe4 PhishER/PhishER Plus?

The top three alternatives to Proofpoint Threat Response... and KnowBe4 PhishER/PhishER Plus are Microsoft Sentinel, Sumo Logic, and Tines.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Proofpoint Threat Response...](https://www.g2.com/products/proofpoint-threat-response-auto-pull/reviews) | 4.5/5 (24 reviews) | Enterprise | — | System Isolation |
| [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) | 4.5/5 (572 reviews) | Mid-Market | Well priced for value | Phishing Prevention (42 all-time mentions) |
| [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) | 4.4/5 (298 reviews) | Enterprise | — | Comprehensive security analytics |
| [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) | 4.3/5 (404 reviews) | Mid-Market | — | Log management and analytics |
| [Tines](https://www.g2.com/products/tines/reviews) | 4.7/5 (408 reviews) | Mid-Market | — | Automation capabilities |



### Which Incident Response features should I prioritize when comparing Proofpoint Threat Response... and KnowBe4 PhishER/PhishER Plus?

Buyers should prioritize automation, phishing prevention, system isolation, ease of use, and integration support when comparing Proofpoint Threat Response... and KnowBe4 PhishER/PhishER Plus.

- **Automation:** KnowBe4 PhishER/PhishER Plus is cited for automation in 19 all-time reviews; Proofpoint Threat Response... is frequently praised for automating email threat remediation.
- **Phishing Prevention:** KnowBe4 PhishER/PhishER Plus is mentioned for phishing prevention in 42 all-time reviews; Proofpoint Threat Response... is recognized for pulling malicious emails post-delivery.
- **System Isolation:** Proofpoint Threat Response... uniquely offers system isolation as a feature.
- **Ease of Use:** KnowBe4 PhishER/PhishER Plus scores 8.8, Proofpoint Threat Response... scores 8.7.
- **Integration Support:** KnowBe4 PhishER/PhishER Plus is mentioned for integration support in 5 all-time reviews, including VirusTotal.



### What are the pros and cons of Proofpoint Threat Response... vs KnowBe4 PhishER/PhishER Plus?

Proofpoint Threat Response... is strongest in system isolation and automated remediation, while KnowBe4 PhishER/PhishER Plus leads in phishing prevention and automation.

- **Proofpoint Threat Response... strengths:** Automated remediation, system isolation, and effective post-delivery threat removal.
- **Proofpoint Threat Response... trade-offs:** Reviewers note a learning curve, separate interface from main Proofpoint dashboard, and desire for more integrations.
- **KnowBe4 PhishER/PhishER Plus strengths:** Phishing prevention (42 all-time mentions), automation (19), ease of use (18), email security (25), and integration support (5).
- **KnowBe4 PhishER/PhishER Plus trade-offs:** Reviewers mention false positives (8), inefficient automation (6), and some limitations with Google compatibility and bulk deletion.



### Is Proofpoint Threat Response... or KnowBe4 PhishER/PhishER Plus better for small businesses?

KnowBe4 PhishER/PhishER Plus is the better fit for small businesses, with the largest reviewer segment in Mid-Market and strong ease-of-use sentiment.

- **Proofpoint Threat Response...:** Largest segment is Enterprise; reviewers highlight robust automation but note a learning curve and more complex setup.
- **KnowBe4 PhishER/PhishER Plus:** Largest segment is Mid-Market; reviewers consistently praise ease of use, quick setup, and automation, making it accessible for smaller teams.



### Which Incident Response platform has better integrations?

KnowBe4 PhishER/PhishER Plus is favored for integrations, with reviewers citing integration support and specific third-party tools.

- **Proofpoint Threat Response...:** Reviewers express a desire for more integration options and mention limited current integrations.
- **KnowBe4 PhishER/PhishER Plus:** VirusTotal is cited in 26 all-time reviews, and integration support is mentioned in 5 all-time reviews, with recent praise for integration with Crowdstrike.



### How do Proofpoint Threat Response... and KnowBe4 PhishER/PhishER Plus compare on customer support?

KnowBe4 PhishER/PhishER Plus leads on Quality of Support, scoring 9.2 versus Proofpoint Threat Response...'s 8.9, a difference above the materiality threshold.

- **Proofpoint Threat Response...:** Reviewers describe support as generally responsive, with scores ranging from 5.0 to 7.0, but some note a desire for more streamlined updates and integration with the main dashboard.
- **KnowBe4 PhishER/PhishER Plus:** Reviewers consistently praise support, citing helpful onboarding, responsive assistance, and clear documentation, with many reviews scoring support at 7.0.



### Which is easier to implement, Proofpoint Threat Response... or KnowBe4 PhishER/PhishER Plus?

KnowBe4 PhishER/PhishER Plus is rated slightly easier to implement, with an Ease of Setup score of 8.5 versus Proofpoint Threat Response...'s 8.3.

- **Proofpoint Threat Response...:** Reviewers note a learning curve and the need for separate setup from the main Proofpoint interface, but also mention straightforward setup for those familiar with virtual appliances.
- **KnowBe4 PhishER/PhishER Plus:** Reviewers frequently highlight quick and easy setup, clear instructions, and helpful support during implementation.



### Which product has better Threat Intelligence?

KnowBe4 PhishER/PhishER Plus is more frequently cited for Threat Intelligence in reviews.

- **Proofpoint Threat Response...:** Reviewers mention the ability to analyze email headers and system dispositions, but note the lack of direct threat intelligence integration and domain reputation visibility.
- **KnowBe4 PhishER/PhishER Plus:** Threat detection is cited in 12 all-time reviews, and integration with VirusTotal is mentioned in 26 all-time reviews, supporting robust threat intelligence capabilities.



| | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response Auto-Pull | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 574 | 24 | 
| **Largest Market Segment** | Mid-Market (75.0% of reviews) | Enterprise (62.5% of reviews) | 
| **Entry Level Price** | $1.50 1 Seat Per Month | No pricing available | 

---
## Top Pros & Cons

### KnowBe4 PhishER/PhishER Plus

Pros:
- Phishing Prevention (42 reviews)
- Email Security (25 reviews)

Cons:
- Email Management (8 reviews)
- False Positives (8 reviews)

### Proofpoint Threat Response Auto-Pull

**Not enough data**

---
## Ratings Comparison
| Rating | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response Auto-Pull | 
|---|---|---|
  | **Meets Requirements** | 9.0 (404 reviews) | 9.2 (20 reviews) | 
  | **Ease of Use** | 8.8 (470 reviews) | 8.7 (20 reviews) | 
  | **Ease of Setup** | 8.5 (435 reviews) | 8.3 (18 reviews) | 
  | **Ease of Admin** | 8.9 (384 reviews) | 8.7 (20 reviews) | 
  | **Quality of Support** | 9.2 (376 reviews) | 8.9 (19 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (380 reviews) | 8.8 (19 reviews) | 
  | **Product Direction (% positive)** | 9.3 (394 reviews) | 9.4 (19 reviews) | 

---
## Pricing

### KnowBe4 PhishER/PhishER Plus

#### Entry-Level Pricing

Plan: 101-500 Seat 3 Year

Price: $1.50 1 Seat Per Month

Key Features:
- Priced per seat, per month

[Browse all 2 editions](https://www.g2.com/products/knowbe4-phisher-phisher-plus/pricing)

#### Free Trial

No

### Proofpoint Threat Response Auto-Pull

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Incident Response

| Product | Score | Reviews |
|---|---|---|
| **KnowBe4 PhishER/PhishER Plus** | 8.3/10 | 297 |
| **Proofpoint Threat Response Auto-Pull** | 8.2/10 | 14 |

#### Response

| Feature | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response Auto-Pull | 
|---|---|---|
| **Resolution Automation** | 8.4 (249 reviews) | 9.0 (12 reviews) | 
| **Resolution Guidance** | 8.2 (246 reviews) | 7.4 (11 reviews) | 
| **System Isolation** | Feature Not Available | 6.9 (6 reviews) | 
| **Threat Intelligence** | 8.5 (243 reviews) | 8.3 (12 reviews) | 
| **Incident Investigation** | 10.0 (8 reviews) | Not enough data | 

#### Records

| Feature | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response Auto-Pull | 
|---|---|---|
| **Incident Logs** | 8.4 (237 reviews) | 8.6 (12 reviews) | 
| **Incident Reports** | 8.4 (256 reviews) | 9.0 (13 reviews) | 

#### Management

| Feature | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response Auto-Pull | 
|---|---|---|
| **Incident Alerts** | 8.6 (259 reviews) | 9.4 (13 reviews) | 
| **Incident Case Management** | 7.9 (200 reviews) | 7.4 (9 reviews) | 
| **Workflow Management** | 8.3 (223 reviews) | 7.4 (11 reviews) | 

#### Generative AI

| Feature | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response Auto-Pull | 
|---|---|---|
| **AI Text Generation** | 7.0 (95 reviews) | Not enough data | 
| **AI Text Summarization** | 7.1 (97 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response Auto-Pull | 
|---|---|---|
| **SSL Security** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Threat Response** | Not enough data | Not enough data | 
| **Endpoint Protection** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 
| **Application Security** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Network Security** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Financial Data Protection** | Not enough data | Not enough data | 
| **Anti Virus** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Virus Definition Update** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **VPN** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Anti Spam** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

### Security Orchestration, Automation, and Response (SOAR)

| Product | Score | Reviews |
|---|---|---|
| **KnowBe4 PhishER/PhishER Plus** | 8.6/10 | 233 |
| **Proofpoint Threat Response Auto-Pull** | N/A | N/A |

#### Automation

| Feature | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response Auto-Pull | 
|---|---|---|
| **Workflow Mapping** | 8.3 (161 reviews) | Not enough data | 
| **Workflow Automation** | 8.6 (180 reviews) | Not enough data | 
| **Automated Remediation** | 8.7 (196 reviews) | Not enough data | 
| **Log Monitoring** | 8.5 (183 reviews) | Not enough data | 

#### Orchestration

| Feature | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response Auto-Pull | 
|---|---|---|
| **Security Orchestration** | 8.6 (192 reviews) | Not enough data | 
| **Data Collection** | 8.6 (192 reviews) | Not enough data | 
| **Threat Intelligence** | 8.7 (206 reviews) | Not enough data | 
| **Data Visualization** | 8.6 (198 reviews) | Not enough data | 

#### Response

| Feature | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response Auto-Pull | 
|---|---|---|
| **Alerting** | 8.8 (211 reviews) | Not enough data | 
| **Performance Baselin** | Feature Not Available | Not enough data | 
| **High Availability/Disaster Recovery** | 8.4 (154 reviews) | Not enough data | 

#### Additional Functionality

| Feature | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response Auto-Pull | 
|---|---|---|
| **Generative AI** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Threat Response** | Not enough data | Not enough data | 
| **Key Performance Indicators** | Not enough data | Not enough data | 
| **Risk Alerts** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Incident Response Software](https://www.g2.com/categories/incident-response)

**Unique to KnowBe4 PhishER/PhishER Plus (1):** [Security Orchestration, Automation, and Response (SOAR) Software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar)



---
## Reviewer Demographics

### By Company Size

| Segment | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response Auto-Pull | 
|---|---|---|
| **Small-Business** | 11.6% | 4.2% | 
| **Mid-Market** | 75.0% | 33.3% | 
| **Enterprise** | 13.4% | 62.5% | 

### By Industry

#### KnowBe4 PhishER/PhishER Plus

- **Financial Services:** 6.4%
- **Primary/Secondary Education:** 5.8%
- **Non-Profit Organization Management:** 5.7%
- **Hospital & Health Care:** 5.3%
- **Information Technology and Services:** 5.0%
- **Government Administration:** 4.6%
- **Manufacturing:** 4.6%
- **Computer Software:** 4.4%
- **Insurance:** 4.2%
- **Construction:** 3.9%
- **Other:** 50.1%

#### Proofpoint Threat Response Auto-Pull

- **Hospital & Health Care:** 12.5%
- **Utilities:** 8.3%
- **Non-Profit Organization Management:** 8.3%
- **Accounting:** 4.2%
- **Banking:** 4.2%
- **Computer Hardware:** 4.2%
- **Construction:** 4.2%
- **Consumer Services:** 4.2%
- **Defense & Space:** 4.2%
- **Food & Beverages:** 4.2%
- **Other:** 41.7%

---
## Alternatives

### Alternatives to KnowBe4 PhishER/PhishER Plus

- [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) — 4.4/5 stars (298 reviews)
- [Tines Stories](https://www.g2.com/products/tines-stories/reviews) — 4.7/5 stars (429 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (416 reviews)
- [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) — 4.4/5 stars (339 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.7/5 stars (579 reviews)
- [n8n](https://www.g2.com/products/n8n/reviews) — 4.7/5 stars (314 reviews)
- [Cynet](https://www.g2.com/products/cynet/reviews) — 4.7/5 stars (261 reviews)
- [Splunk Enterprise Security](https://www.g2.com/products/splunk-enterprise-security/reviews) — 4.3/5 stars (248 reviews)
- [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (212 reviews)
- [Intezer](https://www.g2.com/products/intezer-intezer/reviews) — 4.5/5 stars (193 reviews)

### Alternatives to Proofpoint Threat Response Auto-Pull

- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (416 reviews)
- [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) — 4.4/5 stars (339 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.7/5 stars (579 reviews)
- [Tines Stories](https://www.g2.com/products/tines-stories/reviews) — 4.7/5 stars (429 reviews)
- [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (212 reviews)
- [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) — 4.4/5 stars (298 reviews)
- [Cynet](https://www.g2.com/products/cynet/reviews) — 4.7/5 stars (261 reviews)
- [Splunk Enterprise Security](https://www.g2.com/products/splunk-enterprise-security/reviews) — 4.3/5 stars (248 reviews)
- [LogRhythm SIEM](https://www.g2.com/products/exabeam-logrhythm-siem/reviews) — 4.2/5 stars (152 reviews)
- [Tanium](https://www.g2.com/products/tanium/reviews) — 4.5/5 stars (84 reviews)

---
## Top Discussions

### KnowBe4 PhishER/PhishER Plus

- Title: [What is a PhishER's tool?](https://www.g2.com/discussions/what-is-a-phisher-s-tool) — 4 comments
  > **Top comment:** "The short answer is that PhishER a very powerful set of tools that allows an organization to respond to phishing threats reported by users. It's also nicely..."
- Title: [Is KnowBe4 com legit?](https://www.g2.com/discussions/is-knowbe4-com-legit) — 2 comments
  > **Top comment:** "Yes. We have been using them for more than a year & we love it!"
- Title: [What is KnowBe4 Phish?](https://www.g2.com/discussions/what-is-knowbe4-phish) — 1 comment
  > **Top comment:** "It is an add-on to your email client that allows you to forward any suspicious email directly to your security team or KnowBe4 for review.  Once the review..."

### Proofpoint Threat Response Auto-Pull

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/knowbe4-phisher-phisher-plus-vs-proofpoint-threat-response-auto-pull)