# KnowBe4 PhishER/PhishER Plus vs Proofpoint Threat Response Comparison
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## AI Generated Summary
- **G2 reviewers report** that KnowBe4 PhishER/PhishER Plus excels in user-friendliness, making it easy for IT departments to quickly triage and report phishing emails. Users appreciate how the platform simplifies the management of reported phishing emails, turning a potentially overwhelming task into a streamlined process.
- **According to verified reviews** , Proofpoint Threat Response is praised for its powerful incident management capabilities, with users highlighting its comprehensive tools for handling unexpected threats. The intuitive GUI configuration and 24/7 support are also noted as significant advantages, making it a reliable choice for organizations focused on incident response.
- **Users say** that KnowBe4 PhishER/PhishER Plus provides a straightforward approach to creating effective phishing tests, which enhances the overall security awareness within organizations. This ease of use is a key factor in its high satisfaction ratings, as it allows teams to address phishing threats efficiently.
- **Reviewers mention** that while Proofpoint Threat Response offers robust features for incident management, it may not be as widely adopted as KnowBe4, which has a larger volume of recent reviews. This suggests that KnowBe4 is currently more favored among users, reflecting its strong market presence and user satisfaction.
- **G2 reviewers highlight** the quality of support provided by KnowBe4 PhishER/PhishER Plus, with many users noting the responsiveness and helpfulness of the support team. This level of support contributes to a positive user experience, especially for organizations that require quick assistance in managing phishing threats.
- **According to recent user feedback** , Proofpoint Threat Response is recognized for its automated recall feature for suspicious emails, which adds a layer of security and efficiency. However, some users may find that its overall user experience does not match the high satisfaction levels seen with KnowBe4, which consistently receives positive remarks for its ease of use and effective phishing management tools.



| | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 571 | 18 | 
| **Largest Market Segment** | Mid-Market (75.0% of reviews) | Mid-Market (52.9% of reviews) | 
| **Entry Level Price** | $1.50 1 Seat Per Month | No pricing available | 

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## Top Pros & Cons

### KnowBe4 PhishER/PhishER Plus

Pros:
- Phishing Prevention (42 reviews)
- Email Security (25 reviews)

Cons:
- Email Management (8 reviews)
- False Positives (8 reviews)

### Proofpoint Threat Response

Pros:
- Email Security (2 reviews)
- Automated Response (1 reviews)

Cons:
- Email Management (1 reviews)
- False Positives (1 reviews)

---
## Ratings Comparison
| Rating | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response | 
|---|---|---|
  | **Meets Requirements** | 9.0 (402 reviews) | 8.8 (14 reviews) | 
  | **Ease of Use** | 8.8 (468 reviews) | 8.8 (15 reviews) | 
  | **Ease of Setup** | 8.5 (434 reviews) | 9.5 (7 reviews) | 
  | **Ease of Admin** | 8.9 (382 reviews) | 9.3 (7 reviews) | 
  | **Quality of Support** | 9.2 (374 reviews) | 8.8 (13 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (378 reviews) | 9.3 (7 reviews) | 
  | **Product Direction (% positive)** | 9.3 (392 reviews) | 8.4 (15 reviews) | 

---
## Pricing

### KnowBe4 PhishER/PhishER Plus

#### Entry-Level Pricing

Plan: 101-500 Seat 3 Year

Price: $1.50 1 Seat Per Month

Key Features:
- Priced per seat, per month

[Browse all 2 editions](https://www.g2.com/products/knowbe4-phisher-phisher-plus/pricing)

#### Free Trial

No

### Proofpoint Threat Response

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Incident Response

| Product | Score | Reviews |
|---|---|---|
| **KnowBe4 PhishER/PhishER Plus** | 8.2/10 | 295 |
| **Proofpoint Threat Response** | 8.4/10 | 11 |

#### Response

| Feature | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response | 
|---|---|---|
| **Resolution Automation** | 8.3 (247 reviews) | 8.2 (10 reviews) | 
| **Resolution Guidance** | 8.2 (245 reviews) | 8.3 (9 reviews) | 
| **System Isolation** | Feature Not Available | 7.8 (10 reviews) | 
| **Threat Intelligence** | 8.5 (243 reviews) | 8.3 (10 reviews) | 
| **Incident Investigation** | 10.0 (7 reviews) | Not enough data | 

#### Records

| Feature | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response | 
|---|---|---|
| **Incident Logs** | 8.4 (237 reviews) | 8.5 (9 reviews) | 
| **Incident Reports** | 8.4 (256 reviews) | 8.7 (9 reviews) | 

#### Management

| Feature | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response | 
|---|---|---|
| **Incident Alerts** | 8.6 (259 reviews) | 8.7 (9 reviews) | 
| **Incident Case Management** | 7.9 (200 reviews) | 8.3 (8 reviews) | 
| **Workflow Management** | 8.3 (223 reviews) | 9.2 (8 reviews) | 

#### Generative AI

| Feature | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response | 
|---|---|---|
| **AI Text Generation** | 7.0 (95 reviews) | Not enough data | 
| **AI Text Summarization** | 7.1 (97 reviews) | Not enough data | 

### Security Orchestration, Automation, and Response (SOAR)

| Product | Score | Reviews |
|---|---|---|
| **KnowBe4 PhishER/PhishER Plus** | 8.6/10 | 233 |
| **Proofpoint Threat Response** | 8.5/10 | 6 |

#### Automation

| Feature | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response | 
|---|---|---|
| **Workflow Mapping** | 8.3 (161 reviews) | Not enough data | 
| **Workflow Automation** | 8.6 (180 reviews) | 9.0 (5 reviews) | 
| **Automated Remediation** | 8.7 (196 reviews) | 9.0 (5 reviews) | 
| **Log Monitoring** | 8.5 (183 reviews) | 8.3 (5 reviews) | 

#### Orchestration

| Feature | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response | 
|---|---|---|
| **Security Orchestration** | 8.6 (192 reviews) | 8.3 (5 reviews) | 
| **Data Collection** | 8.6 (192 reviews) | 8.3 (5 reviews) | 
| **Threat Intelligence** | 8.7 (206 reviews) | 8.7 (5 reviews) | 
| **Data Visualization** | 8.6 (198 reviews) | 8.3 (5 reviews) | 

#### Response

| Feature | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response | 
|---|---|---|
| **Alerting** | 8.8 (211 reviews) | 8.9 (6 reviews) | 
| **Performance Baselin** | Feature Not Available | 8.3 (5 reviews) | 
| **High Availability/Disaster Recovery** | 8.4 (154 reviews) | 8.0 (5 reviews) | 

---
## Categories
**Shared Categories (2):** [Security Orchestration, Automation, and Response (SOAR) Software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar), [Incident Response Software](https://www.g2.com/categories/incident-response)




---
## Reviewer Demographics

### By Company Size

| Segment | KnowBe4 PhishER/PhishER Plus | Proofpoint Threat Response | 
|---|---|---|
| **Small-Business** | 11.7% | 23.5% | 
| **Mid-Market** | 75.0% | 52.9% | 
| **Enterprise** | 13.3% | 23.5% | 

### By Industry

#### KnowBe4 PhishER/PhishER Plus

- **Financial Services:** 6.2%
- **Primary/Secondary Education:** 5.9%
- **Non-Profit Organization Management:** 5.7%
- **Hospital & Health Care:** 5.3%
- **Information Technology and Services:** 5.0%
- **Government Administration:** 4.6%
- **Manufacturing:** 4.6%
- **Computer Software:** 4.4%
- **Insurance:** 4.3%
- **Construction:** 3.9%
- **Other:** 50.1%

#### Proofpoint Threat Response

- **Information Technology and Services:** 17.6%
- **Hospital & Health Care:** 17.6%
- **Security and Investigations:** 5.9%
- **Real Estate:** 5.9%
- **Legal Services:** 5.9%
- **Higher Education:** 5.9%
- **Fund-Raising:** 5.9%
- **Financial Services:** 5.9%
- **Education Management:** 5.9%
- **Construction:** 5.9%
- **Other:** 17.6%

---
## Alternatives

### Alternatives to KnowBe4 PhishER/PhishER Plus

- [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) — 4.4/5 stars (296 reviews)
- [Tines](https://www.g2.com/products/tines/reviews) — 4.7/5 stars (401 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (403 reviews)
- [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) — 4.4/5 stars (337 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (440 reviews)
- [n8n](https://www.g2.com/products/n8n/reviews) — 4.7/5 stars (289 reviews)
- [Cynet](https://www.g2.com/products/cynet/reviews) — 4.7/5 stars (256 reviews)
- [Proofpoint Threat Response Auto-Pull](https://www.g2.com/products/proofpoint-threat-response-auto-pull/reviews) — 4.5/5 stars (24 reviews)
- [Splunk Enterprise Security](https://www.g2.com/products/splunk-enterprise-security/reviews) — 4.3/5 stars (247 reviews)
- [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (201 reviews)

### Alternatives to Proofpoint Threat Response

- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (403 reviews)
- [Tines](https://www.g2.com/products/tines/reviews) — 4.7/5 stars (401 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (440 reviews)
- [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) — 4.4/5 stars (337 reviews)
- [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) — 4.4/5 stars (296 reviews)
- [n8n](https://www.g2.com/products/n8n/reviews) — 4.7/5 stars (289 reviews)
- [Cynet](https://www.g2.com/products/cynet/reviews) — 4.7/5 stars (256 reviews)
- [Splunk Enterprise Security](https://www.g2.com/products/splunk-enterprise-security/reviews) — 4.3/5 stars (247 reviews)
- [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (201 reviews)
- [Intezer](https://www.g2.com/products/intezer-intezer/reviews) — 4.5/5 stars (193 reviews)

---
## Top Discussions

### KnowBe4 PhishER/PhishER Plus

- Title: [What is a PhishER's tool?](https://www.g2.com/discussions/what-is-a-phisher-s-tool) — 4 comments
  > **Top comment:** "The short answer is that PhishER a very powerful set of tools that allows an organization to respond to phishing threats reported by users. It's also nicely..."
- Title: [Is KnowBe4 com legit?](https://www.g2.com/discussions/is-knowbe4-com-legit) — 2 comments
  > **Top comment:** "Yes. We have been using them for more than a year & we love it!"
- Title: [What is KnowBe4 Phish?](https://www.g2.com/discussions/what-is-knowbe4-phish) — 1 comment
  > **Top comment:** "It is an add-on to your email client that allows you to forward any suspicious email directly to your security team or KnowBe4 for review.  Once the review..."

### Proofpoint Threat Response

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/knowbe4-phisher-phisher-plus-vs-proofpoint-threat-response)