# KnowBe4 Cloud Email Security (Formerly Egress) vs Trend Micro Smart Protection Comparison | | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.2 out of 5 | | **Total Reviews** | 74 | 39 | | **Largest Market Segment** | Mid-Market (55.1% of reviews) | Mid-Market (47.2% of reviews) | | **Entry Level Price** | $5.30 25 Seat Per Month | No pricing available | --- ## Top Pros & Cons ### KnowBe4 Cloud Email Security (Formerly Egress) Pros: - Email Security (7 reviews) - Protection (6 reviews) Cons: - Dashboard Issues (2 reviews) - Email Filtering Issues (2 reviews) ### Trend Micro Smart Protection Pros: - Features (2 reviews) - Security (2 reviews) Cons: - Alert Issues (1 reviews) - False Positives (1 reviews) --- ## Ratings Comparison | Rating | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Meets Requirements** | 9.0 (61 reviews) | 8.8 (31 reviews) | | **Ease of Use** | 8.7 (62 reviews) | 8.9 (32 reviews) | | **Ease of Setup** | 8.7 (43 reviews) | 8.6 (20 reviews) | | **Ease of Admin** | 8.7 (44 reviews) | 8.9 (19 reviews) | | **Quality of Support** | 8.9 (56 reviews) | 8.6 (30 reviews) | | **Has the product been a good partner in doing business?** | 9.4 (42 reviews) | 8.5 (19 reviews) | | **Product Direction (% positive)** | 8.4 (60 reviews) | 8.8 (30 reviews) | --- ## Pricing ### KnowBe4 Cloud Email Security (Formerly Egress) #### Entry-Level Pricing Plan: Defend 25-50 Seats Price: $5.30 25 Seat Per Month Description: Monthly Pricing Per Seat 3 Year Key Features: - AI-enabled phishing detection - Adaptive security architecture - Contextual warning banners [Browse all 8 editions](https://www.g2.com/products/knowbe4-cloud-email-security-formerly-egress/pricing) #### Free Trial Yes ### Trend Micro Smart Protection #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Data Loss Prevention (DLP) | Product | Score | Reviews | |---|---|---| | **KnowBe4 Cloud Email Security (Formerly Egress)** | 8.4/10 | 8 | | **Trend Micro Smart Protection** | 8.6/10 | 9 | #### Administration | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Data Management** | Not enough data | 8.8 (8 reviews) | | **Incident Logs** | 8.3 (6 reviews) | 8.3 (8 reviews) | | **Reporting** | 7.5 (8 reviews) | 8.5 (8 reviews) | #### Governance | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Access Control** | 8.3 (5 reviews) | 8.5 (8 reviews) | | **Compliance** | 8.3 (6 reviews) | 8.5 (8 reviews) | | **Data Visibility** | 8.7 (5 reviews) | 8.1 (8 reviews) | #### Security | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Encryption** | 9.2 (6 reviews) | 8.8 (8 reviews) | | **Endpoint Intelligence** | 8.7 (5 reviews) | 8.5 (8 reviews) | | **Activity Monitoring** | 8.3 (7 reviews) | 8.5 (8 reviews) | | **Breach Detection** | 8.7 (5 reviews) | 9.0 (8 reviews) | ### Cloud Email Security | Product | Score | Reviews | |---|---|---| | **KnowBe4 Cloud Email Security (Formerly Egress)** | 8.1/10 | 16 | | **Trend Micro Smart Protection** | N/A | N/A | #### Administration | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Intelligence Reporting** | 8.3 (13 reviews) | Not enough data | | **Email Integration Suppor** | 9.2 (12 reviews) | Not enough data | | **Access Management** | 7.7 (10 reviews) | Not enough data | | **Data Loss Prevention** | 7.4 (11 reviews) | Not enough data | #### Maintenance | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Auditing** | 8.5 (12 reviews) | Not enough data | | **Allow and block lists** | 8.9 (14 reviews) | Not enough data | | **Compliance** | 7.8 (12 reviews) | Not enough data | | **Archiving** | 6.7 (10 reviews) | Not enough data | #### Security | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Anti-Malware/Anti-Spam** | 8.8 (14 reviews) | Not enough data | | **Encryption** | 7.3 (10 reviews) | Not enough data | | **Quarantine** | 8.6 (13 reviews) | Not enough data | | **Advanced Threat Protection (ATP)** | 9.0 (12 reviews) | Not enough data | | **Anti-Phishing** | 9.0 (14 reviews) | Not enough data | | **Account takeover prevention** | 6.9 (9 reviews) | Not enough data | ### Intelligent Email Protection | Product | Score | Reviews | |---|---|---| | **KnowBe4 Cloud Email Security (Formerly Egress)** | 8.8/10 | 16 | | **Trend Micro Smart Protection** | N/A | N/A | #### Administration | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Compliance** | 9.0 (14 reviews) | Not enough data | | **Intelligence Reporting** | 8.9 (14 reviews) | Not enough data | | **Email Clients** | 9.3 (16 reviews) | Not enough data | | **Role-Based Rules** | 8.6 (11 reviews) | Not enough data | #### Detection | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Data Exfiltration Detection** | 7.7 (11 reviews) | Not enough data | | **Activity Monitoring** | 9.0 (12 reviews) | Not enough data | | **Real-Time Detection** | 9.1 (13 reviews) | Not enough data | #### Protection | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Targeted Attack Prevention** | 9.1 (11 reviews) | Not enough data | | **Policy Enforcement** | 8.7 (13 reviews) | Not enough data | | **Spam Filtering** | 8.7 (13 reviews) | Not enough data | #### Agentic AI - Intelligent Email Protection | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **KnowBe4 Cloud Email Security (Formerly Egress)** | N/A | N/A | | **Trend Micro Smart Protection** | N/A | N/A | #### Generative AI | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | ### Email Encryption | Product | Score | Reviews | |---|---|---| | **KnowBe4 Cloud Email Security (Formerly Egress)** | N/A | N/A | | **Trend Micro Smart Protection** | N/A | N/A | #### Encryption Techniques - Email Encryption | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Encryption Algorithms** | Not enough data | Not enough data | | **Transport Encryption** | Not enough data | Not enough data | | **End-to-End Encryption** | Not enough data | Not enough data | #### Authentication, Verification, and Access Controls - Email Encryption | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Revocation Mechanisms** | Not enough data | Not enough data | | **Access Controls** | Not enough data | Not enough data | | **Digital Signatures** | Not enough data | Not enough data | | **Certificate Authorities** | Not enough data | Not enough data | #### Security Enhancements and Auditing - Email Encryption | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Malware Scanning** | Not enough data | Not enough data | | **Reporting** | Not enough data | Not enough data | | **Audit Trails** | Not enough data | Not enough data | | **Data Loss Prevention (DLP)** | Not enough data | Not enough data | #### Integration, Compatibility, and Usability - Email Encryption | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **User-Friendly Interfaces** | Not enough data | Not enough data | | **APIs and SDKs** | Not enough data | Not enough data | | **Email Client Integration** | Not enough data | Not enough data | | **Automation** | Not enough data | Not enough data | ### Email Anti-spam | Product | Score | Reviews | |---|---|---| | **KnowBe4 Cloud Email Security (Formerly Egress)** | N/A | N/A | | **Trend Micro Smart Protection** | N/A | N/A | #### Agentic AI - Email Anti-spam Features | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Data Security | Product | Score | Reviews | |---|---|---| | **KnowBe4 Cloud Email Security (Formerly Egress)** | N/A | N/A | | **Trend Micro Smart Protection** | N/A | N/A | #### Compliance | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Access Management** | Not enough data | Not enough data | | **At-Risk Analysis** | Not enough data | Not enough data | | **DLP Configuration** | Not enough data | Not enough data | | **Sensitive Data Compliance** | Not enough data | Not enough data | #### Administration | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Database Management** | Not enough data | Not enough data | | **Deduplication ** | Not enough data | Not enough data | | **Backup** | Not enough data | Not enough data | | **API / integrations** | Not enough data | Not enough data | #### Security | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Multi-Factor Authentication** | Not enough data | Not enough data | | **Data Transport** | Not enough data | Not enough data | | **Data Types** | Not enough data | Not enough data | | **Security Tools** | Not enough data | Not enough data | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **KnowBe4 Cloud Email Security (Formerly Egress)** | N/A | N/A | | **Trend Micro Smart Protection** | N/A | N/A | #### System Control | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Data Loss Prevention (DLP) Software](https://www.g2.com/categories/data-loss-prevention-dlp) **Unique to KnowBe4 Cloud Email Security (Formerly Egress) (4):** [Intelligent Email Protection Software](https://www.g2.com/categories/intelligent-email-protection), [Cloud Email Security Solutions](https://www.g2.com/categories/cloud-email-security), [Email Anti-spam Software](https://www.g2.com/categories/email-anti-spam), [Email Encryption Software](https://www.g2.com/categories/email-encryption) **Unique to Trend Micro Smart Protection (1):** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) --- ## Reviewer Demographics ### By Company Size | Segment | KnowBe4 Cloud Email Security (Formerly Egress) | Trend Micro Smart Protection | |---|---|---| | **Small-Business** | 30.4% | 22.2% | | **Mid-Market** | 55.1% | 47.2% | | **Enterprise** | 14.5% | 30.6% | ### By Industry #### KnowBe4 Cloud Email Security (Formerly Egress) - **Hospital & Health Care:** 18.8% - **Information Technology and Services:** 5.8% - **Education Management:** 5.8% - **Legal Services:** 5.8% - **Insurance:** 4.3% - **Financial Services:** 4.3% - **Law Practice:** 4.3% - **Mental Health Care:** 4.3% - **Information Services:** 2.9% - **Primary/Secondary Education:** 2.9% - **Other:** 40.6% #### Trend Micro Smart Protection - **Information Technology and Services:** 11.1% - **Banking:** 8.3% - **Retail:** 8.3% - **Insurance:** 8.3% - **Computer Software:** 5.6% - **Hospital & Health Care:** 5.6% - **Government Administration:** 5.6% - **Financial Services:** 5.6% - **Automotive:** 2.8% - **Chemicals:** 2.8% - **Other:** 36.1% --- ## Alternatives ### Alternatives to KnowBe4 Cloud Email Security (Formerly Egress) - [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) — 4.4/5 stars (320 reviews) - [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) — 4.6/5 stars (584 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (571 reviews) - [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (412 reviews) - [Microsoft Defender for Office 365](https://www.g2.com/products/microsoft-microsoft-defender-for-office-365/reviews) — 4.5/5 stars (293 reviews) - [Abnormal AI](https://www.g2.com/products/abnormal-ai/reviews) — 4.8/5 stars (73 reviews) - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1369 reviews) - [Proton Mail For Business](https://www.g2.com/products/proton-mail-for-business/reviews) — 4.6/5 stars (415 reviews) - [Check Point Harmony Email & Collaboration](https://www.g2.com/products/check-point-harmony-email-collaboration/reviews) — 4.6/5 stars (511 reviews) - [BetterCloud](https://www.g2.com/products/bettercloud/reviews) — 4.4/5 stars (482 reviews) ### Alternatives to Trend Micro Smart Protection - [Symantec Data Loss Prevention](https://www.g2.com/products/symantec-data-loss-prevention/reviews) — 4.4/5 stars (149 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4308 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (426 reviews) - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (718 reviews) - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1084 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (760 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1163 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3966 reviews) - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1369 reviews) --- ## Top Discussions ### KnowBe4 Cloud Email Security (Formerly Egress) No discussions available for this product. ### Trend Micro Smart Protection - Title: [Is it possible to ad a built in firewall?](https://www.g2.com/discussions/15115-is-it-possible-to-ad-a-built-in-firewall) — 1 comment, 1 upvote > **Top comment:** "Hi Moroni - TrendMicro has documentation on creating firewalls. Please find the documentation listed here: ..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/knowbe4-cloud-email-security-formerly-egress-vs-trend-micro-smart-protection)