# Fenix AI vs Knock CRM Comparison | | Fenix AI | Knock CRM | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.9 out of 5 | | **Total Reviews** | 250 | 48 | | **Largest Market Segment** | Mid-Market (48.8% of reviews) | Mid-Market (51.1% of reviews) | | **Entry Level Price** | Contact Us Per Call + One-Time Setup Fee | No pricing available | --- ## Ratings Comparison | Rating | Fenix AI | Knock CRM | |---|---|---| | **Meets Requirements** | 8.5 (187 reviews) | 9.7 (32 reviews) | | **Ease of Use** | 8.4 (185 reviews) | 9.7 (32 reviews) | | **Ease of Setup** | 9.0 (62 reviews) | 9.6 (20 reviews) | | **Ease of Admin** | 8.8 (59 reviews) | 9.6 (20 reviews) | | **Quality of Support** | 8.7 (173 reviews) | 9.6 (32 reviews) | | **Has the product been a good partner in doing business?** | 9.3 (61 reviews) | 9.8 (20 reviews) | | **Product Direction (% positive)** | 7.2 (176 reviews) | 10.0 (25 reviews) | --- ## Pricing ### Fenix AI #### Entry-Level Pricing Plan: ACE™ Virtual Leasing Assistant Price: Contact Us Per Call + One-Time Setup Fee Description: LeaseHawk's virtual leasing assistant, ACE, is available as a premium add-on feature to the Performance Platform or purchased as a stand-alone product. Key Features: - Answers Phone Calls (Voicebot) - Chats on Property Website (Chatbot) - Answers Text Messages (Textbot) [Browse all 2 editions](https://www.g2.com/products/fenix-ai/pricing) #### Free Trial No ### Knock CRM #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Property Management | Product | Score | Reviews | |---|---|---| | **Fenix AI** | N/A | N/A | | **Knock CRM** | 7.6/10 | 21 | #### Leasing | Feature | Fenix AI | Knock CRM | |---|---|---| | **Vacancy Advertising** | Not enough data | 9.7 (11 reviews) | | **Rental Applications** | Not enough data | 8.3 (9 reviews) | | **Tenant Screening** | Not enough data | 7.4 (7 reviews) | | **Lease Templates** | Not enough data | 7.9 (7 reviews) | | **Document Management** | Not enough data | 7.4 (7 reviews) | #### Building Operations | Feature | Fenix AI | Knock CRM | |---|---|---| | **Maintenance Service Requests** | Not enough data | 7.1 (7 reviews) | | **Property Inspections** | Not enough data | 7.4 (7 reviews) | | **Service Portals** | Not enough data | 7.4 (7 reviews) | | **Building Announcements** | Not enough data | 8.8 (15 reviews) | | **Resource Reservations** | Not enough data | 7.5 (6 reviews) | #### Accounting | Feature | Fenix AI | Knock CRM | |---|---|---| | **Property Accounting** | Not enough data | 7.2 (6 reviews) | | **Online Payment** | Not enough data | 6.7 (6 reviews) | | **Company Financials** | Not enough data | 6.7 (5 reviews) | | **Certificates of Insurance (COI)** | Not enough data | 6.4 (6 reviews) | | **Dashboards** | Not enough data | 8.7 (15 reviews) | #### Operations | Feature | Fenix AI | Knock CRM | |---|---|---| | **Tenant Portal** | Not enough data | 7.5 (6 reviews) | | **Integration with Rental Payment Solution** | Not enough data | 7.5 (8 reviews) | | **Lease Application Management** | Not enough data | 9.1 (9 reviews) | | **Tenant Screening** | Not enough data | 6.7 (5 reviews) | | **Amenity Management** | Not enough data | 7.4 (7 reviews) | | **Accounting Module** | Not enough data | 6.7 (5 reviews) | | **Maintenance Management** | Not enough data | 6.7 (6 reviews) | | **Listing Syndication** | Not enough data | 9.0 (10 reviews) | #### Agentic AI - Property Management | Feature | Fenix AI | Knock CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Real Estate Virtual Tour | Product | Score | Reviews | |---|---|---| | **Fenix AI** | N/A | N/A | | **Knock CRM** | N/A | N/A | #### Marketing | Feature | Fenix AI | Knock CRM | |---|---|---| | **Branding** | Not enough data | Not enough data | | **Contact Forms & Lead Generation** | Not enough data | Not enough data | | **Open House Scheduling** | Not enough data | Not enough data | #### Tour Creation | Feature | Fenix AI | Knock CRM | |---|---|---| | **Photo Splicing** | Not enough data | Not enough data | | **3D Transitions** | Not enough data | Not enough data | | **VR Capabilities** | Not enough data | Not enough data | | **AR Capabilities** | Not enough data | Not enough data | | **Navigation Buttons** | Not enough data | Not enough data | | **Embedding and Uploading** | Not enough data | Not enough data | #### Visualization | Feature | Fenix AI | Knock CRM | |---|---|---| | **Floorplans** | Not enough data | Not enough data | | **GPS & Mapping** | Not enough data | Not enough data | ### Real Estate Marketing | Product | Score | Reviews | |---|---|---| | **Fenix AI** | N/A | N/A | | **Knock CRM** | N/A | N/A | #### Relationship Management | Feature | Fenix AI | Knock CRM | |---|---|---| | **Lead Generation** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | #### Presentation | Feature | Fenix AI | Knock CRM | |---|---|---| | **Website Builder** | Not enough data | Not enough data | | **MLS Integration** | Not enough data | Not enough data | | **SEO Strategization** | Not enough data | Not enough data | | **IDX Website** | Not enough data | Not enough data | #### Platform Branding | Feature | Fenix AI | Knock CRM | |---|---|---| | **Operability** | Not enough data | Not enough data | | **Brand Management** | Not enough data | Not enough data | #### Platform Content | Feature | Fenix AI | Knock CRM | |---|---|---| | **Social Media Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Website Management** | Not enough data | Not enough data | | **Campaign Building** | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Fenix AI | Knock CRM | |---|---|---| | **Reporting** | Not enough data | Not enough data | #### Platform Integrations | Feature | Fenix AI | Knock CRM | |---|---|---| | **Integration with Real Estate CRM** | Not enough data | Not enough data | | **Integration with Virtual Tour** | Not enough data | Not enough data | | **Integration with Real Estate Activities Management** | Not enough data | Not enough data | ### Real Estate CRM | Product | Score | Reviews | |---|---|---| | **Fenix AI** | N/A | N/A | | **Knock CRM** | 8.9/10 | 6 | #### Client Management | Feature | Fenix AI | Knock CRM | |---|---|---| | **Lead Scoring** | Not enough data | 7.8 (6 reviews) | | **Contact Management** | Not enough data | 8.9 (6 reviews) | | **Lead Generation** | Not enough data | 9.7 (6 reviews) | #### Task Management | Feature | Fenix AI | Knock CRM | |---|---|---| | **Marketing Automation** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Third-Party Integration** | Not enough data | 7.7 (5 reviews) | #### Platform Features | Feature | Fenix AI | Knock CRM | |---|---|---| | **Contact & Account Management** | Not enough data | 9.7 (5 reviews) | | **Opportunity & Pipeline Management** | Not enough data | 9.2 (6 reviews) | | **Task / Activity Management** | Not enough data | 9.7 (6 reviews) | | **Listing Management** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | 8.1 (6 reviews) | | **Transaction Management** | Not enough data | Not enough data | | **Lead Management** | Not enough data | 9.4 (6 reviews) | | **CMA Management** | Not enough data | Not enough data | | **Forecasting & Reporting** | Not enough data | Not enough data | | **Dashboards** | Not enough data | 9.2 (6 reviews) | #### Agentic AI - Real Estate CRM | Feature | Fenix AI | Knock CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Property Management Software](https://www.g2.com/categories/property-management) **Unique to Knock CRM (3):** [Real Estate Virtual Tour Software](https://www.g2.com/categories/real-estate-virtual-tour), [Real Estate Marketing Software](https://www.g2.com/categories/real-estate-marketing), [Real Estate CRM Software](https://www.g2.com/categories/real-estate-crm) --- ## Reviewer Demographics ### By Company Size | Segment | Fenix AI | Knock CRM | |---|---|---| | **Small-Business** | 39.6% | 29.8% | | **Mid-Market** | 48.8% | 51.1% | | **Enterprise** | 11.7% | 19.1% | ### By Industry #### Fenix AI - **Real Estate:** 74.2% - **Marketing and Advertising:** 5.4% - **Commercial Real Estate:** 5.0% - **Hospitality:** 3.3% - **Military:** 2.5% - **Management Consulting:** 2.1% - **Individual & Family Services:** 1.3% - **Hospital & Health Care:** 0.8% - **Banking:** 0.4% - **Computer Software:** 0.4% - **Other:** 4.6% #### Knock CRM - **Real Estate:** 78.7% - **Marketing and Advertising:** 10.6% - **Management Consulting:** 4.3% - **Commercial Real Estate:** 4.3% - **Investment Management:** 2.1% --- ## Alternatives ### Alternatives to Fenix AI - [AppFolio](https://www.g2.com/products/appfolio/reviews) — 4.6/5 stars (1034 reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) — 3.9/5 stars (236 reviews) - [Entrata](https://www.g2.com/products/entrata/reviews) — 4.6/5 stars (783 reviews) - [Buildium](https://www.g2.com/products/buildium/reviews) — 4.4/5 stars (265 reviews) - [ResMan](https://www.g2.com/products/resman/reviews) — 4.8/5 stars (414 reviews) - [Innago](https://www.g2.com/products/innago/reviews) — 4.8/5 stars (668 reviews) - [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) — 4.1/5 stars (362 reviews) - [TenantCloud](https://www.g2.com/products/tenantcloud/reviews) — 4.4/5 stars (291 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1548 reviews) - [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (274 reviews) ### Alternatives to Knock CRM - [AppFolio](https://www.g2.com/products/appfolio/reviews) — 4.6/5 stars (1034 reviews) - [Innago](https://www.g2.com/products/innago/reviews) — 4.8/5 stars (668 reviews) - [ResMan](https://www.g2.com/products/resman/reviews) — 4.8/5 stars (414 reviews) - [BoomTown](https://www.g2.com/products/boomtown/reviews) — 4.7/5 stars (588 reviews) - [Entrata](https://www.g2.com/products/entrata/reviews) — 4.6/5 stars (783 reviews) - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) — 4.5/5 stars (1538 reviews) - [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) — 4.1/5 stars (362 reviews) - [Lofty](https://www.g2.com/products/lofty-lofty/reviews) — 4.3/5 stars (402 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1548 reviews) - [REsimpli](https://www.g2.com/products/resimpli/reviews) — 4.9/5 stars (397 reviews) --- ## Top Discussions ### Fenix AI - Title: [What is the best way to get a better score and also how can we upload pictures in our emails?](https://www.g2.com/discussions/27496-what-is-the-best-way-to-get-a-better-score-and-also-how-can-we-upload-pictures-in-our-emails) — 2 comments > **Top comment:** "Unfortunately there isn't a way to send pictures, I just have to email them through work email. LeaseHawk is frustrating in that way as well as not having..." - Title: [Is there a way that I can call people back from Leasehawk tabs?](https://www.g2.com/discussions/27196-is-there-a-way-that-i-can-call-people-back-from-leasehawk-tabs) — 2 comments, 1 upvote > **Top comment:** "You can call them back no problem, or email them. Do you need specifics on how to do it. Look for the phone icon or text icon which is the bubble. Most..." - Title: [Why isn't this program more geared to helping the USER to organize data to make follow ups easier not redundant?](https://www.g2.com/discussions/45188-why-isn-t-this-program-more-geared-to-helping-the-user-to-organize-data-to-make-follow-ups-easier-not-redundant) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Hi Sharon, Thanks so much for starting this discussion. I will share your feedback with our team regarding your experience using the LeaseHawk CRM. Guest..." - Title: [What's the best way to avoid creating duplicate guest cards with someone with multiple phone numbers](https://www.g2.com/discussions/33150-what-s-the-best-way-to-avoid-creating-duplicate-guest-cards-with-someone-with-multiple-phone-numbers) — 1 comment *(includes official response)* > **Top comment:** "Hi Ryan, thanks for your question! For this particular situation, I would recommend that you add the prospect's work and cell phone numbers to his Guest Card..." ### Knock CRM No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fenix-ai-vs-knock-crm)