Compare Agentforce 360 Platform (formerly Salesforce Platform) and Knack 
Featured Products
At a Glance
Market Segments
Mid-Market (45.8% of reviews)
Small-Business (56.1% of reviews)
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial
Agentforce 360 Platform (formerly Salesforce Platform)
Star Rating
(3,976)4.5 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial is available
Browse all 3 pricing plansKnack
Star Rating
(114)4.3 out of 5
Market Segments
Small-Business (56.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Platform excels in providing a highly customizable experience, allowing users to build apps and automate workflows without deep coding knowledge. One user highlighted its ability to empower non-developers, making it easier to manage complex integrations and deployments.
- Users say that Knack is particularly user-friendly for those new to database solutions, with many finding it easy to learn and use after a brief learning curve. Reviewers appreciate the availability of templates for common business applications, which can help users get started quickly.
- According to verified reviews, Salesforce Platform stands out for its robust CRM capabilities, with users noting the value of having access to historical data that enhances client engagement. This feature is particularly beneficial for businesses looking to maintain long-term relationships with clients.
- Reviewers mention that while Knack offers solid support, Salesforce Platform's extensive online resources and community support are often seen as superior. Users have praised Salesforce for its wealth of learning materials, which can significantly aid in onboarding and troubleshooting.
- G2 reviewers highlight that Salesforce Platform's implementation process is generally quick and intuitive, with many users appreciating the onboarding wizard that simplifies setup. In contrast, some Knack users have noted that while the platform is easy to use, they faced challenges with non-standard database terminology that could slow down initial setup.
- Users report that Salesforce Platform's overall performance and satisfaction ratings are significantly higher than those of Knack, reflecting a broader acceptance and reliability in the market. This is underscored by the sheer volume of recent reviews, indicating a strong user base that actively engages with the platform.
Pricing
Entry-Level Pricing
Agentforce 360 Platform (formerly Salesforce Platform)
Platform Starter
$25
/user/month* (billed annually)
Users access apps built with the following services:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder
Knack
Free Trial
Free Trial
Knack offers a 14-day free trial period for you to explore and become familiar with the Knack online database platform. No credit card is required during this trial period.
- 14 Days Free
Free Trial
Agentforce 360 Platform (formerly Salesforce Platform)
Free Trial is available
Knack
Free Trial is available
Ratings
Meets Requirements
8.9
2,355
8.3
85
Ease of Use
8.5
3,121
8.7
92
Ease of Setup
8.4
1,899
8.4
68
Ease of Admin
8.5
801
8.6
57
Quality of Support
8.5
2,102
8.1
80
Has the product been a good partner in doing business?
8.8
796
8.5
56
Product Direction (% positive)
8.7
2,320
8.2
83
Features by Category
Sales Force Automation
Not enough data
8.9
21
Not enough data
9.3
18
Not enough data
9.5
14
Not enough data
9.2
20
Not enough data
9.3
14
Not enough data
8.1
14
Not enough data
8.9
19
Not enough data
9.1
19
Not enough data
8.9
15
Marketing Automation
Not enough data
7.9
12
Not enough data
7.7
8
Not enough data
9.1
18
Not enough data
7.7
8
Customer Support
Not enough data
9.1
13
Not enough data
9.6
13
Not enough data
9.2
13
Not enough data
8.0
11
Not enough data
8.1
14
Reporting & Analytics
Not enough data
8.5
19
Not enough data
8.2
19
Not enough data
8.1
17
Mobile & Social
Not enough data
8.1
16
Not enough data
6.3
8
Not enough data
8.2
12
Platform
Not enough data
9.3
14
Not enough data
9.2
13
Not enough data
9.3
14
Not enough data
7.9
13
Not enough data
7.0
11
Not enough data
8.8
14
Not enough data
9.1
13
Not enough data
6.5
12
Integration
Not enough data
9.0
10
Not enough data
9.5
11
Not enough data
9.3
10
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Masking
9.4
17
Not enough data
9.3
17
Not enough data
9.2
16
Not enough data
9.4
16
Not enough data
8.8
16
Not enough data
Administration
8.9
287
Not enough data
8.8
278
Not enough data
9.3
300
Not enough data
9.0
300
Not enough data
9.2
302
Not enough data
9.0
289
Not enough data
Automation
9.0
326
Not enough data
9.0
312
Not enough data
9.1
320
Not enough data
Development
8.9
290
Not enough data
8.7
251
Not enough data
8.5
241
Not enough data
9.0
270
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
108
Not enough data
9.2
103
Not enough data
8.9
103
Not enough data
8.7
100
Not enough data
Management
9.1
100
Not enough data
9.1
102
Not enough data
9.2
106
Not enough data
9.1
103
Not enough data
Security
9.3
107
Not enough data
Agentic AI - Cloud Migration
8.3
18
Not enough data
8.0
18
Not enough data
8.7
19
Not enough data
Functionality
9.1
27
Not enough data
9.2
27
Not enough data
9.2
28
Not enough data
9.0
27
Not enough data
9.0
25
Not enough data
8.8
25
Not enough data
8.7
24
Not enough data
8.9
27
Not enough data
9.1
25
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.6
303
Not enough data
9.1
320
Not enough data
9.2
317
Not enough data
8.9
308
Not enough data
8.6
293
Not enough data
9.1
322
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
9.4
11
Not enough data
8.9
12
Not enough data
9.9
12
Not enough data
9.3
9
Not enough data
9.3
12
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
8.3
10
Not enough data
8.5
11
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
9.0
12
Not enough data
8.2
10
Not enough data
Functionality
8.7
75
Not enough data
8.7
77
Not enough data
8.9
79
Not enough data
8.7
75
Not enough data
9.3
77
Not enough data
9.1
79
Not enough data
Type
8.7
74
Not enough data
8.7
76
Not enough data
Reporting
8.8
74
Not enough data
8.9
75
Not enough data
9.0
15
Not enough data
9.4
13
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.5
13
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.7
13
Not enough data
8.3
13
Not enough data
Generative AI - Identity and Access Management (IAM)
7.6
13
Not enough data
7.4
13
Not enough data
7.7
13
Not enough data
Management
9.3
68
Not enough data
9.3
70
Not enough data
9.2
68
Not enough data
Functionality
9.4
69
Not enough data
9.4
68
Not enough data
9.5
69
Not enough data
Processes
9.2
69
Not enough data
9.4
69
Not enough data
9.3
69
Not enough data
Management
Not enough data
8.9
14
Not enough data
7.7
14
Not enough data
6.8
14
Not enough data
5.5
13
Support
Not enough data
8.6
14
Not enough data
8.0
14
Not enough data
5.6
12
Not enough data
8.6
13
Security
Not enough data
8.5
13
Not enough data
8.6
16
Not enough data
8.2
13
Not enough data
7.7
13
Performance
Not enough data
7.5
14
Not enough data
5.6
12
Not enough data
8.5
14
Not enough data
7.2
12
Not enough data
5.7
14
Database Features
Not enough data
8.4
41
Not enough data
8.7
42
Not enough data
8.0
42
Not enough data
8.2
41
Not enough data
8.3
41
Not enough data
8.1
38
Not enough data
7.5
26
Functionality
8.1
75
Not enough data
8.5
70
Not enough data
8.7
69
Not enough data
8.5
69
Not enough data
Data Control
8.5
68
Not enough data
8.6
70
Not enough data
9.0
70
Not enough data
Agentic AI - Drag and Drop App Builder
8.9
25
Not enough data
8.8
25
Not enough data
8.4
25
Not enough data
Functionality
9.1
143
8.9
12
8.8
136
8.5
9
8.8
129
4.1
9
9.2
138
8.2
10
8.7
136
9.0
12
8.9
132
8.9
11
9.1
129
8.7
9
Customization
Not enough data
9.9
12
Not enough data
9.2
12
Not enough data
9.3
12
Not enough data
9.2
12
Additional Functionality
Not enough data
9.1
11
Not enough data
Feature Not Available
Not enough data
9.7
10
Not enough data
8.9
9
Not enough data
8.5
10
Agentic AI - Software Testing
9.0
25
Not enough data
8.8
24
Not enough data
8.9
24
Not enough data
Application Design
8.6
236
Not enough data
8.6
236
Not enough data
8.7
257
Not enough data
8.7
247
Not enough data
8.9
273
Not enough data
Data Control
8.9
267
Not enough data
8.9
269
Not enough data
9.2
267
Not enough data
Publishing
8.9
243
Not enough data
8.9
255
Not enough data
8.9
239
Not enough data
Agentic AI - Low-Code Development Platforms
9.1
48
Not enough data
9.2
46
Not enough data
9.0
48
Not enough data
Development
8.7
590
Not enough data
8.6
574
Not enough data
8.7
525
Not enough data
8.6
555
Not enough data
8.6
520
Not enough data
Database
9.0
567
Not enough data
8.9
658
Not enough data
8.5
512
Not enough data
8.6
560
Not enough data
8.7
610
Not enough data
Infrastructure
8.5
564
Not enough data
8.1
524
Not enough data
9.1
593
Not enough data
User Interface Design
8.5
137
|
Verified
7.9
34
|
Verified
8.7
156
|
Verified
8.0
34
|
Verified
8.8
157
|
Verified
8.0
29
|
Verified
9.1
159
|
Verified
8.5
33
|
Verified
Data Control
9.0
153
|
Verified
8.4
30
|
Verified
8.9
161
|
Verified
8.2
30
|
Verified
9.2
158
|
Verified
8.8
32
|
Verified
Publishing
8.8
145
|
Verified
8.7
31
|
Verified
9.0
150
9.0
29
8.9
148
|
Verified
7.8
29
|
Verified
Agentic AI - No-Code Development Platforms
8.7
37
Not enough data
8.8
37
Not enough data
8.6
37
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce 360 Platform (formerly Salesforce Platform) and Knack are categorized as Application Development Platforms and No-Code Development Platforms
Unique Categories
Agentforce 360 Platform (formerly Salesforce Platform) is categorized as DevOps Platforms, Consent Management Platform (CMP), Workplace Innovation Platforms, Data Masking, Privileged Access Management (PAM), Customer Identity and Access Management (CIAM), Cloud Migration, Drag and Drop App Builder, Low-Code Development Platforms, Software Testing, Identity and Access Management (IAM), and Cloud Platform as a Service (PaaS)
Reviews
Reviewers' Company Size
Agentforce 360 Platform (formerly Salesforce Platform)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Knack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.7%
Information Technology and Services
12.0%
Financial Services
6.9%
Non-Profit Organization Management
4.1%
Marketing and Advertising
3.3%
Other
60.0%
Construction
8.4%
Information Technology and Services
7.5%
Marketing and Advertising
6.5%
Non-Profit Organization Management
6.5%
Education Management
5.6%
Other
65.4%
Discussions
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
PP
Need to learn CRM data model and OOB functionality of the Salesforce CRM . Also better to start Salesforce Flow learning .Read more
How do I add an account to Salesforce Authenticator?
2 Comments
BC
You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take...Read more
What all functionalities can be used via Salesforce?
2 Comments
CB
Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.
It has...Read more
Knack has no discussions with answers
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