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At a Glance
Market Segments
Mid-Market (88.6% of reviews)
Mid-Market (57.6% of reviews)
Entry-Level Pricing
No pricing available
$0.00 Per Month
Kluster
Star Rating
(300)4.4 out of 5
Market Segments
Mid-Market (88.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KlusterScratchpad
Star Rating
(1,492)4.8 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kluster excels in CRM Integration with a score of 9.5, allowing seamless connectivity with existing systems, while Scratchpad, although strong, has a slightly lower score of 9.0 in this area. Reviewers mention that this integration capability is crucial for maintaining workflow efficiency.
- Reviewers mention that Scratchpad shines in Ease of Use with a score of 9.6, making it particularly user-friendly for new users. In contrast, Kluster's score of 8.6 indicates that some users find it less intuitive, which can lead to a steeper learning curve.
- Users on G2 highlight Kluster's superior Quality of Support with a score of 9.2, noting that the support team is responsive and helpful. Scratchpad, while still strong at 9.7, has received feedback that response times can vary, which may affect user experience during critical issues.
- Reviewers say that Kluster's Lead Qualification feature, scoring 8.8, is effective but lacks some advanced functionalities that Scratchpad offers, which has a higher score of 9.0. Users report that Scratchpad's lead qualification tools are more robust and customizable, enhancing their sales processes.
- G2 users mention that Scratchpad's Interactive Dashboards score of 9.1 provides a more visually appealing and insightful data representation compared to Kluster's score of 8.7. This feature is particularly praised for helping teams quickly grasp performance metrics and make informed decisions.
- Users report that Kluster's Pipeline Management feature, with a score of 8.8, is effective but lacks some of the advanced analytics that Scratchpad offers, which scores 9.4. Reviewers mention that Scratchpad's pipeline management tools provide deeper insights into sales forecasts and team performance.
Pricing
Entry-Level Pricing
Kluster
No pricing availableFree Trial
Kluster
Free Trial is available
Scratchpad
Free Trial is available
Ratings
Meets Requirements
8.8
267
9.2
975
Ease of Use
8.5
272
9.6
986
Ease of Setup
8.3
58
9.4
114
Ease of Admin
8.5
53
9.0
76
Quality of Support
9.2
222
9.7
896
Has the product been a good partner in doing business?
9.3
55
9.6
76
Product Direction (% positive)
9.6
267
9.3
822
Features by Category
Lead Facilitation
Not enough data
7.7
53
Not enough data
8.8
61
Not enough data
8.8
72
Not enough data
8.3
61
Organization
Not enough data
9.6
168
Not enough data
9.7
162
Not enough data
9.1
124
Performance Analysis
Not enough data
8.3
68
Not enough data
8.6
81
Sales Analysis
Not enough data
8.6
75
Not enough data
9.5
111
Generative AI
Not enough data
6.6
17
Not enough data
6.2
17
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.9
182
Not enough data
6.4
116
Not enough data
5.0
100
Not enough data
6.4
85
Not enough data
9.5
194
Not enough data
7.6
130
Not enough data
8.6
148
Repeatability and Reportability
Not enough data
7.9
143
Not enough data
9.0
171
Not enough data
8.8
155
Not enough data
7.2
118
Not enough data
5.6
96
AI and Automation
Not enough data
7.8
129
Not enough data
7.0
110
Not enough data
6.1
95
Not enough data
5.5
94
Not enough data
5.5
95
Generative AI
Not enough data
5.4
74
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
4.3
5
Not enough data
4.7
6
Not enough data
3.3
6
Not enough data
3.9
6
Agent Performance Management
Not enough data
3.3
6
Not enough data
6.0
5
Not enough data
6.0
5
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
8.6
87
Not enough data
8.8
91
Not enough data
8.8
92
Not enough data
7.7
60
Not enough data
8.2
70
Not enough data
8.7
75
Not enough data
8.5
67
Not enough data
CRM Data Enrichment
6.9
44
Not enough data
7.1
49
Not enough data
7.0
45
Not enough data
7.2
43
Not enough data
7.1
38
Not enough data
Account Management
7.6
50
Not enough data
8.2
49
Not enough data
8.2
67
Not enough data
8.7
74
Not enough data
8.2
50
Not enough data
8.9
70
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
Feature Not Available
Not enough data
7.3
148
Not enough data
Feature Not Available
Not enough data
7.0
131
Personalization
Not enough data
Feature Not Available
Not enough data
8.9
262
Not enough data
9.1
264
Not enough data
8.0
167
Administrative
Not enough data
9.4
282
Not enough data
8.2
149
Not enough data
7.9
145
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.0
166
8.3
42
7.8
165
8.0
42
7.6
151
7.4
38
8.7
206
9.1
46
8.3
183
9.2
40
Predictive Analytics
7.5
160
7.1
39
8.2
186
8.5
39
8.0
184
8.1
38
8.9
211
8.6
43
Sales Management
8.8
214
9.3
46
7.7
162
7.1
40
8.1
170
8.4
41
7.8
176
8.6
43
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
9.2
6
Not enough data
7.9
7
Not enough data
8.1
6
Not enough data
Not enough data
Feedback
Not enough data
8.3
5
Not enough data
6.3
5
Not enough data
8.3
5
Not enough data
6.0
5
Not enough data
10.0
7
Not enough data
8.3
5
Not enough data
7.5
6
Generative AI
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kluster and Scratchpad are categorized as Sales Analytics
Unique Categories
Kluster is categorized as Revenue Operations & Intelligence (RO&I)
Scratchpad is categorized as Sales Engagement, AI Sales Assistant, Productivity Bots, Sales Performance Management, Conversation Intelligence, and Sales Coaching
Reviews
Reviewers' Company Size
Kluster
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Scratchpad
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.9%
Financial Services
18.8%
Information Technology and Services
15.8%
Marketing and Advertising
3.7%
Market Research
2.7%
Other
21.1%
Computer Software
45.5%
Information Technology and Services
19.0%
Financial Services
4.2%
Marketing and Advertising
3.0%
Telecommunications
2.3%
Other
26.0%
Discussions
Kluster has no discussions with answers
What's a scratchpad?
8 Comments
KP
Scratchpad is the name of the software that helps sales reps use Salesforces easily and more efficiently by directly integrateing to Salesforce to do things...Read more
How do you get Scratchpad on Google Chrome?
3 Comments
BG
Here's a help center article with a little more information for you: https://help.scratchpad.com/en/articles/6454935-chrome-extension-vs-web-appRead more
Can I share my scratch pad with the other users in org
2 Comments
AD
Yes, their is a share function for pipeline (list views) as well as the ability to make public to the org. Read more
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