# Kluster, Backstory vs Clari Comparison

| | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 300 | 630 | 5,602 | 
| **Largest Market Segment** | Mid-Market (88.6% of reviews) | Enterprise (54.1% of reviews) | Mid-Market (47.2% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Kluster

Pros:
- Forecasting (10 reviews)
- Ease of Use (9 reviews)

Cons:
- Dashboard Issues (7 reviews)
- Limited Customization (6 reviews)

### Backstory

Pros:
- Helpful (3 reviews)
- CRM Integration (2 reviews)


### Clari

Pros:
- Ease of Use (241 reviews)
- Features (180 reviews)

Cons:
- Learning Curve (80 reviews)
- Limitations (63 reviews)

---
## Ratings Comparison
| Rating | Kluster | Backstory | Clari | 
|---|---|---|---|
  | **Meets Requirements** | 8.8 (267 reviews) | 8.8 (413 reviews) | 9.0 (4139 reviews) | 
  | **Ease of Use** | 8.5 (272 reviews) | 8.9 (415 reviews) | 9.1 (4209 reviews) | 
  | **Ease of Setup** | 8.3 (58 reviews) | 8.3 (82 reviews) | 8.6 (859 reviews) | 
  | **Ease of Admin** | 8.5 (53 reviews) | 8.3 (85 reviews) | 8.7 (608 reviews) | 
  | **Quality of Support** | 9.2 (222 reviews) | 9.1 (330 reviews) | 9.1 (3383 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (55 reviews) | 9.4 (87 reviews) | 9.2 (601 reviews) | 
  | **Product Direction (% positive)** | 9.6 (267 reviews) | 8.0 (353 reviews) | 9.1 (3917 reviews) | 

---
## Pricing

### Kluster

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Backstory

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Clari

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Account Data Management

| Product | Score | Reviews |
|---|---|---|
| **Kluster** | N/A | N/A |
| **Backstory** | 8.7/10 | 119 |
| **Clari** | 8.6/10 | 848 |

#### Lead Intelligence

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Market Insights ** | Not enough data | 8.6 (68 reviews) | 8.6 (419 reviews) | 
| **Account-level Insights ** | Not enough data | 8.5 (87 reviews) | 8.7 (483 reviews) | 
| **Lead Analysis ** | Not enough data | Feature Not Available | 8.7 (462 reviews) | 

#### Lead Management

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Segmentation ** | Not enough data | 8.6 (67 reviews) | 8.8 (436 reviews) | 
| **Predictive Scoring ** | Not enough data | 8.5 (68 reviews) | 8.6 (402 reviews) | 
| **Account Identification ** | Not enough data | 8.6 (69 reviews) | 8.9 (464 reviews) | 

#### Marketing Campaigns

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Omni-Channel Tracking ** | Not enough data | Feature Not Available | 8.7 (399 reviews) | 
| **Revenue Planning ** | Not enough data | Feature Not Available | 8.6 (345 reviews) | 
| **Media Attribution ** | Not enough data | 8.7 (46 reviews) | 8.6 (345 reviews) | 
| **Opportunity Timeline ** | Not enough data | 8.6 (72 reviews) ✓ Verified | 8.8 (406 reviews) | 
| **Customization ** | Not enough data | 8.7 (58 reviews) | 8.9 (481 reviews) | 

#### Campaign Execution

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Website Personalization ** | Not enough data | Feature Not Available | 8.3 (218 reviews) | 
| **Prioritized Accounts ** | Not enough data | 9.0 (71 reviews) | 8.9 (461 reviews) | 
| **Trending Accounts ** | Not enough data | 8.9 (69 reviews) | 8.9 (433 reviews) | 
| **Email Campaigns ** | Not enough data | 9.0 (55 reviews) | 9.2 (516 reviews) | 

#### Agentic AI - Account Data Management

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 8.0 (10 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.0 (10 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.2 (10 reviews) | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 7.8 (10 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.2 (10 reviews) | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Kluster** | N/A | N/A |
| **Backstory** | 8.9/10 | 85 |
| **Clari** | 8.5/10 | 596 |

#### Lead Facilitation

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 7.6 (296 reviews) ✓ Verified | 
| **Lead Qualification** | Not enough data | Feature Not Available | 7.9 (325 reviews) ✓ Verified | 
| **Lead Follow-up** | Not enough data | Feature Not Available | 7.9 (323 reviews) ✓ Verified | 
| **Meeting Scheduling ** | Not enough data | Feature Not Available | 7.7 (310 reviews) ✓ Verified | 

#### Organization

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 9.0 (54 reviews) ✓ Verified | 9.1 (510 reviews) ✓ Verified | 
| **Data Entry** | Not enough data | 9.0 (54 reviews) ✓ Verified | 8.8 (471 reviews) ✓ Verified | 
| **Integrations / APIs** | Not enough data | 8.8 (52 reviews) ✓ Verified | 8.7 (434 reviews) ✓ Verified | 

#### Performance Analysis

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Coaching ** | Not enough data | 9.0 (57 reviews) ✓ Verified | 8.3 (406 reviews) ✓ Verified | 
| **Peformance Tracking** | Not enough data | 9.0 (64 reviews) ✓ Verified | 8.9 (479 reviews) ✓ Verified | 

#### Sales Analysis

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **ROI Forecasting ** | Not enough data | 8.8 (46 reviews) ✓ Verified | 8.4 (382 reviews) ✓ Verified | 
| **Sales Forecasting ** | Not enough data | 9.0 (55 reviews) ✓ Verified | 9.2 (501 reviews) ✓ Verified | 

#### Generative AI

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.1 (113 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 7.1 (112 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 9.0 (13 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 9.1 (13 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 9.0 (13 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 9.0 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 9.1 (13 reviews) | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 8.8 (13 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 9.1 (13 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Kluster** | N/A | N/A |
| **Backstory** | N/A | N/A |
| **Clari** | 8.5/10 | 1140 |

#### Integrated Workflows

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | 9.0 (874 reviews) | 
| **Email Tracking/Automation** | Not enough data | Not enough data | 9.4 (1062 reviews) | 
| **Calls and Voice** | Not enough data | Not enough data | 8.6 (735 reviews) | 
| **Other Outreach Options ** | Not enough data | Not enough data | 8.8 (695 reviews) | 
| **CRM Integration** | Not enough data | Not enough data | 9.4 (979 reviews) | 
| **Calendar** | Not enough data | Not enough data | 9.0 (534 reviews) | 
| **Shared Records** | Not enough data | Not enough data | 8.6 (413 reviews) | 

#### Repeatability and Reportability

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Content Management** | Not enough data | Not enough data | 8.9 (806 reviews) | 
| **Workflow Management** | Not enough data | Not enough data | 9.1 (913 reviews) | 
| **Workflow Performance** | Not enough data | Not enough data | 9.1 (869 reviews) | 
| **Sales Coaching and Insights** | Not enough data | Not enough data | 8.6 (648 reviews) | 
| **Gamification** | Not enough data | Not enough data | 8.1 (363 reviews) | 

#### AI and Automation

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Lead Prioritization** | Not enough data | Not enough data | 8.4 (390 reviews) | 
| **Lead Scoring** | Not enough data | Not enough data | 8.3 (376 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | Not enough data | 8.5 (408 reviews) | 
| **Buyer Intelligence** | Not enough data | Not enough data | 8.1 (352 reviews) | 
| **Machine Learning** | Not enough data | Not enough data | 8.2 (351 reviews) | 

#### Generative AI

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.0 (138 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.3 (22 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.1 (22 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.4 (22 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.2 (22 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.9 (22 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.1 (22 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.0 (23 reviews) | 

### Org Chart

| Product | Score | Reviews |
|---|---|---|
| **Kluster** | N/A | N/A |
| **Backstory** | 8.8/10 | 34 |
| **Clari** | N/A | N/A |

#### Logistics

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Integration** | Not enough data | Feature Not Available | Not enough data | 
| **Analytics** | Not enough data | Feature Not Available | Not enough data | 
| **Export** | Not enough data | Feature Not Available | Not enough data | 
| **Upload** | Not enough data | Feature Not Available | Not enough data | 
| **Employee Directory** | Not enough data | Feature Not Available | Not enough data | 

#### Editing & Design

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Drag-and-Drop** | Not enough data | 9.2 (11 reviews) | Not enough data | 
| **Update** | Not enough data | 9.4 (13 reviews) | Not enough data | 
| **Customize** | Not enough data | 8.6 (16 reviews) | Not enough data | 
| **Details** | Not enough data | 9.0 (16 reviews) | Not enough data | 
| **Restructure** | Not enough data | 8.7 (10 reviews) | Not enough data | 

#### Agentic AI - Org Chart

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Kluster** | N/A | N/A |
| **Backstory** | N/A | N/A |
| **Clari** | 7.0/10 | 154 |

#### Call Analytics

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Call Recording** | Not enough data | Not enough data | 9.2 (147 reviews) | 
| **Machine Learning** | Not enough data | Not enough data | 8.2 (128 reviews) | 
| **Call Analysis** | Not enough data | Not enough data | 8.7 (141 reviews) | 
| **Lead Qualification** | Not enough data | Not enough data | 7.7 (104 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | 8.1 (106 reviews) | 
| **Speech-to-Text** | Not enough data | Not enough data | 7.8 (141 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 7.8 (30 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.7 (5 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 6.3 (5 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 6.7 (5 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 6.3 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 6.3 (5 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 6.3 (5 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 6.3 (5 reviews) | 

### Customer Revenue Optimization

| Product | Score | Reviews |
|---|---|---|
| **Kluster** | N/A | N/A |
| **Backstory** | 8.9/10 | 72 |
| **Clari** | 7.6/10 | 210 |

#### Sales Team

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Flexible Sales Process** | Not enough data | 9.0 (42 reviews) | 8.3 (183 reviews) | 
| **Training Mode** | Not enough data | 8.8 (39 reviews) | 7.3 (163 reviews) | 
| **Playbooks** | Not enough data | 8.9 (40 reviews) | 7.1 (164 reviews) | 

#### Intelligence

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Opportunity Identification** | Not enough data | 9.1 (41 reviews) | 8.1 (177 reviews) | 
| **Zero-touch Renewals** | Not enough data | Feature Not Available | Feature Not Available | 
| **Smart Content** | Not enough data | 9.0 (39 reviews) | 7.5 (165 reviews) | 

#### Mapping

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Multiple Org Charts** | Not enough data | 8.9 (45 reviews) | Feature Not Available | 
| **Stakeholder Roles** | Not enough data | 8.9 (40 reviews) | 7.3 (163 reviews) | 

#### Agentic AI - Customer Revenue Optimization

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Feature Not Available | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Kluster** | 8.0/10 | 97 |
| **Backstory** | 8.6/10 | 57 |
| **Clari** | 7.7/10 | 568 |

#### Revenue Sourcing and Forecasting

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Revenue History** | 8.6 (87 reviews) | 8.9 (27 reviews) | 8.2 (424 reviews) | 
| **Pipeline Management** | 8.8 (91 reviews) | 9.0 (37 reviews) | 9.0 (486 reviews) | 
| **Dashboard Analytics** | 8.8 (92 reviews) | 8.8 (36 reviews) | 8.4 (482 reviews) | 
| **Multi-Device Data Visualization** | 7.7 (60 reviews) | 8.9 (25 reviews) | 7.7 (407 reviews) | 
| **Data Segmentation** | 8.2 (70 reviews) | 8.7 (29 reviews) | 8.0 (410 reviews) | 
| **Predictive Forecasting** | 8.7 (75 reviews) | 7.5 (6 reviews) | 8.1 (388 reviews) | 
| **Revenue Operations Cadence** | 8.5 (67 reviews) | 7.6 (7 reviews) | 8.1 (359 reviews) | 

#### CRM Data Enrichment

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Calendar Sync** | 6.9 (44 reviews) | 9.2 (36 reviews) | 7.6 (404 reviews) | 
| **Email Activity Capture** | 7.1 (49 reviews) | 9.1 (39 reviews) | 7.6 (415 reviews) | 
| **Conversation Intelligence** | 7.0 (45 reviews) | 9.3 (35 reviews) | 7.2 (385 reviews) | 
| **Marketing Leads** | 7.2 (43 reviews) | 9.3 (29 reviews) | Feature Not Available | 
| **Contact Capture** | 7.1 (38 reviews) | 8.0 (9 reviews) | 7.1 (309 reviews) | 

#### Account Management

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Nonengaged Accounts** | 7.6 (50 reviews) | 8.9 (35 reviews) | 7.1 (362 reviews) | 
| **Account optimization** | 8.2 (49 reviews) | Feature Not Available | 7.4 (364 reviews) | 
| **Historical Patterns** | 8.2 (67 reviews) | 9.1 (33 reviews) | 7.7 (393 reviews) | 
| **Rep Performance** | 8.7 (74 reviews) | 9.0 (38 reviews) | 8.2 (420 reviews) | 
| **Account Engagement** | 8.2 (50 reviews) | 7.8 (10 reviews) | 7.8 (338 reviews) | 
| **Historical Win/Loss Patterns** | 8.9 (70 reviews) | 7.7 (5 reviews) | 7.5 (338 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 6.8 (54 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.8 (61 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.3 (54 reviews) | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 7.2 (56 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.4 (52 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Kluster** | N/A | N/A |
| **Backstory** | N/A | N/A |
| **Clari** | 8.2/10 | 99 |

#### Integrations

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **MS Teams Integration** | Not enough data | Not enough data | 7.3 (87 reviews) | 
| **Email Integration** | Not enough data | Not enough data | 8.7 (96 reviews) | 
| **Zoom Integration** | Not enough data | Not enough data | 8.2 (88 reviews) | 
| **Google Meet Integration** | Not enough data | Not enough data | 7.9 (87 reviews) | 
| **Salesforce Integration** | Not enough data | Not enough data | 9.1 (92 reviews) | 

#### Branding & Customizatio

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Custom Booking Page** | Not enough data | Not enough data | 8.5 (88 reviews) | 
| **Personalized Links** | Not enough data | Not enough data | 8.6 (91 reviews) | 
| **Personalized Web Embed** | Not enough data | Not enough data | 8.2 (89 reviews) | 

#### Automatic Rules & Configurations

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Set Working Hours** | Not enough data | Not enough data | 8.2 (89 reviews) | 
| **Automatic Updates** | Not enough data | Not enough data | 8.4 (91 reviews) | 
| **Buffer Times** | Not enough data | Not enough data | 8.1 (89 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.5 (8 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.1 (8 reviews) | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Kluster** | N/A | N/A |
| **Backstory** | N/A | N/A |
| **Clari** | 8.4/10 | 7 |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.6 (7 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.3 (7 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.6 (7 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.3 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.3 (7 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.6 (7 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.3 (7 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Kluster** | N/A | N/A |
| **Backstory** | 8.7/10 | 228 |
| **Clari** | 8.1/10 | 429 |

#### Agentic AI - Sales Performance Management

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.7 (25 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.7 (25 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.7 (25 reviews) | 

#### Incentives

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Badges** | Not enough data | 8.6 (82 reviews) | 7.2 (112 reviews) | 
| **Triggers** | Not enough data | 8.6 (91 reviews) | 8.2 (261 reviews) | 
| **Commission Calculator** | Not enough data | 8.3 (55 reviews) ✓ Verified | 6.8 (117 reviews) | 
| **Leaderboards** | Not enough data | 8.9 (119 reviews) | 7.6 (113 reviews) | 

#### Personalization

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Profiles** | Not enough data | 8.7 (102 reviews) | 8.4 (271 reviews) | 
| **Custom Reports** | Not enough data | 8.9 (141 reviews) ✓ Verified | 8.6 (287 reviews) | 
| **Dashboards** | Not enough data | 9.0 (166 reviews) ✓ Verified | 8.9 (350 reviews) | 
| **Goal Setting** | Not enough data | 8.7 (112 reviews) ✓ Verified | 8.5 (256 reviews) | 

#### Administrative

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Integration** | Not enough data | 8.9 (139 reviews) ✓ Verified | 9.0 (335 reviews) | 
| **Employee Structure** | Not enough data | 8.7 (107 reviews) ✓ Verified | 8.7 (274 reviews) | 
| **Behavior Monitoring** | Not enough data | 8.7 (112 reviews) | 8.7 (285 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Kluster** | N/A | N/A |
| **Backstory** | N/A | N/A |
| **Clari** | 8.1/10 | 1689 |

#### Agentic AI - Email Tracking

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.0 (11 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 6.7 (10 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.3 (10 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.0 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 6.7 (10 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.2 (10 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.5 (10 reviews) | 

#### Analytics

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Open Rates** | Not enough data | Not enough data | 9.2 (1447 reviews) | 
| **Link Activity** | Not enough data | Not enough data | 9.1 (1445 reviews) | 
| **Attachment Activity** | Not enough data | Not enough data | 9.0 (1354 reviews) | 

#### Customizations

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Email Platform Integration** | Not enough data | Not enough data | 9.3 (1517 reviews) | 
| **Email Scheduling** | Not enough data | Not enough data | 9.3 (1468 reviews) | 
| **Notifications** | Not enough data | Not enough data | 9.2 (1460 reviews) | 
| **Email Categorization** | Not enough data | Not enough data | 9.1 (1209 reviews) | 
| **Templates** | Not enough data | Not enough data | 9.2 (1518 reviews) | 

#### Generative AI

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.2 (168 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Kluster** | 8.1/10 | 221 |
| **Backstory** | 8.7/10 | 144 |
| **Clari** | 8.1/10 | 1572 |

#### Agentic AI - Sales Analytics

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.4 (33 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.9 (33 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.6 (33 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.4 (32 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.3 (33 reviews) | 

#### Data Sourcing

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Data Sourcing** | 8.0 (166 reviews) | 8.6 (88 reviews) | 8.3 (1132 reviews) | 
| **Exporting & Sharing Data** | 7.8 (165 reviews) | 8.5 (79 reviews) | 8.1 (1168 reviews) | 
| **Multi-Device Data Visualization** | 7.6 (151 reviews) | 8.8 (72 reviews) | 8.1 (1118 reviews) | 
| **Interactive Dashboards** | 8.7 (206 reviews) | 8.9 (100 reviews) | 8.7 (1335 reviews) | 
| **Data Segmentation** | 8.3 (183 reviews) | 8.8 (82 reviews) | 8.4 (1146 reviews) | 

#### Predictive Analytics

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Lead Scoring** | 7.5 (160 reviews) | 8.7 (80 reviews) | 7.7 (1072 reviews) | 
| **Opportunity Scoring** | 8.2 (186 reviews) | 8.6 (96 reviews) | 8.3 (1235 reviews) | 
| **Risk Analysis** | 8.0 (184 reviews) | 8.6 (82 reviews) | 7.9 (1120 reviews) | 
| **Live Forecasting** | 8.9 (211 reviews) | 8.7 (85 reviews) | 8.9 (1267 reviews) | 

#### Sales Management

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Live Pipeline Management** | 8.8 (214 reviews) | 8.6 (91 reviews) | 9.0 (1320 reviews) | 
| **Sales Gamification** | 7.7 (162 reviews) | 8.7 (85 reviews) | Feature Not Available | 
| **Account-Based Analytics** | 8.1 (170 reviews) | 8.8 (107 reviews) | 8.3 (1169 reviews) | 
| **Activity Tracking** | 7.8 (176 reviews) | 9.0 (124 reviews) | 8.5 (1294 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Kluster** | N/A | N/A |
| **Backstory** | N/A | N/A |
| **Clari** | 8.4/10 | 1004 |

#### Agentic AI - Outbound Call Tracking

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.7 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.0 (9 reviews) | 

#### Calling

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Record Calls** | Not enough data | Not enough data | 8.7 (611 reviews) | 
| **Generate Location** | Not enough data | Not enough data | 8.7 (604 reviews) | 
| **Call Types** | Not enough data | Not enough data | 8.9 (673 reviews) | 
| **Click-to-Call** | Not enough data | Not enough data | 8.9 (692 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | 7.5 (12 reviews) | 

#### Contacts

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 9.0 (768 reviews) | 
| **Information Locater** | Not enough data | Not enough data | 8.8 (665 reviews) | 
| **Record Prospect Data** | Not enough data | Not enough data | 8.9 (684 reviews) | 

#### Insights

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Notes** | Not enough data | Not enough data | 9.1 (735 reviews) | 
| **Daily Summary** | Not enough data | Not enough data | 9.0 (723 reviews) | 
| **Automated Voicemails** | Not enough data | Not enough data | 8.5 (496 reviews) | 
| **Automated Emails** | Not enough data | Not enough data | 9.3 (763 reviews) | 
| **Sorts Prospects** | Not enough data | Not enough data | 8.8 (591 reviews) | 
| **Automated Note Taking** | Not enough data | Not enough data | 7.2 (10 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Kluster** | N/A | N/A |
| **Backstory** | 8.7/10 | 92 |
| **Clari** | 8.4/10 | 129 |

#### Agentic AI - Sales Coaching

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 8.1 (9 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.1 (9 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.1 (9 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.5 (8 reviews) | 

#### Training

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Knowledge Base** | Not enough data | 8.6 (54 reviews) ✓ Verified | 8.3 (101 reviews) | 
| **Coaching Materials** | Not enough data | 8.4 (54 reviews) | 8.3 (102 reviews) | 
| **Playbook Creation** | Not enough data | 8.5 (41 reviews) | 8.1 (93 reviews) | 
| **Video Record** | Not enough data | 8.7 (36 reviews) | 8.8 (117 reviews) | 

#### Feedback

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Review** | Not enough data | 8.7 (45 reviews) ✓ Verified | 8.8 (108 reviews) | 
| **Scorecard** | Not enough data | 8.9 (60 reviews) ✓ Verified | 8.3 (90 reviews) | 
| **Coaching Card** | Not enough data | 9.0 (45 reviews) | 8.2 (89 reviews) | 
| **Leaderboard** | Not enough data | 9.1 (60 reviews) ✓ Verified | 8.3 (85 reviews) | 
| **Real-Time Updates** | Not enough data | 8.7 (56 reviews) ✓ Verified | 8.4 (95 reviews) | 
| **Notifications** | Not enough data | 8.7 (49 reviews) ✓ Verified | 8.4 (93 reviews) | 
| **Competition** | Not enough data | 9.1 (49 reviews) | 8.3 (84 reviews) | 

#### Generative AI

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 7.4 (30 reviews) | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Kluster** | N/A | N/A |
| **Backstory** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | Not enough data | 
| **CRM Data Enrichment** | Not enough data | Not enough data | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | Not enough data | 
| **Customer Data Capture** | Not enough data | Not enough data | Not enough data | 

### Predictive Analytics

| Product | Score | Reviews |
|---|---|---|
| **Kluster** | N/A | N/A |
| **Backstory** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Statistical Tool

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Scripting** | Not enough data | Not enough data | Not enough data | 
| **Data Mining** | Not enough data | Not enough data | Not enough data | 
| **Algorithms** | Not enough data | Not enough data | Not enough data | 

#### Data Analysis

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Analysis** | Not enough data | Not enough data | Not enough data | 
| **Data Interaction** | Not enough data | Not enough data | Not enough data | 

#### Decision Making

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Modeling** | Not enough data | Not enough data | Not enough data | 
| **Data Visualizations** | Not enough data | Not enough data | Not enough data | 
| **Report Generation** | Not enough data | Not enough data | Not enough data | 
| **Data Unification** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Kluster | Backstory | Clari | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i)


**Unique to Backstory (7):** [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Account Data Management Software](https://www.g2.com/categories/account-data-management), [Customer Revenue Optimization (CRO) Software](https://www.g2.com/categories/customer-revenue-optimization), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Org Chart Software](https://www.g2.com/categories/org-chart), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)

**Unique to Clari (13):** [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Customer Revenue Optimization (CRO) Software](https://www.g2.com/categories/customer-revenue-optimization), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Account Data Management Software](https://www.g2.com/categories/account-data-management), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Predictive Analytics Software](https://www.g2.com/categories/predictive-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Kluster | Backstory | Clari | 
|---|---|---|---|
| **Small-Business** | 7.0% | 10.4% | 11.1% | 
| **Mid-Market** | 88.6% | 35.5% | 47.2% | 
| **Enterprise** | 4.4% | 54.1% | 41.7% | 

### By Industry

#### Kluster

- **Computer Software:** 37.9%
- **Financial Services:** 18.8%
- **Information Technology and Services:** 15.8%
- **Marketing and Advertising:** 3.7%
- **Hospital & Health Care:** 2.7%
- **Market Research:** 2.7%
- **Computer & Network Security:** 2.3%
- **Staffing and Recruiting:** 2.0%
- **Information Services:** 1.7%
- **Human Resources:** 1.3%
- **Other:** 11.1%

#### Backstory

- **Computer Software:** 36.0%
- **Information Technology and Services:** 31.8%
- **Telecommunications:** 9.4%
- **Computer & Network Security:** 5.0%
- **Internet:** 2.1%
- **Marketing and Advertising:** 1.8%
- **Staffing and Recruiting:** 1.2%
- **Management Consulting:** 1.0%
- **Accounting:** 0.7%
- **Leisure, Travel & Tourism:** 0.7%
- **Other:** 10.4%

#### Clari

- **Computer Software:** 27.7%
- **Information Technology and Services:** 20.8%
- **Marketing and Advertising:** 6.2%
- **Computer & Network Security:** 4.1%
- **Financial Services:** 3.5%
- **Internet:** 2.9%
- **Education Management:** 2.9%
- **Higher Education:** 2.0%
- **Human Resources:** 1.9%
- **Telecommunications:** 1.8%
- **Other:** 26.3%

---
## Alternatives

### Alternatives to Kluster

- [Weflow](https://www.g2.com/products/weflow/reviews) — 4.6/5 stars (112 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6643 reviews)
- [Terret.ai](https://www.g2.com/products/terret-ai/reviews) — 4.4/5 stars (615 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25790 reviews)
- [Aviso](https://www.g2.com/products/aviso/reviews) — 4.4/5 stars (968 reviews)
- [Jiminny](https://www.g2.com/products/jiminny/reviews) — 4.6/5 stars (927 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) — 4.5/5 stars (576 reviews)
- [Scratchpad](https://www.g2.com/products/scratchpad/reviews) — 4.8/5 stars (1493 reviews)

### Alternatives to Backstory

- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6643 reviews)
- [Aviso](https://www.g2.com/products/aviso/reviews) — 4.4/5 stars (968 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25790 reviews)
- [Weflow](https://www.g2.com/products/weflow/reviews) — 4.6/5 stars (112 reviews)
- [Chorus by ZoomInfo](https://www.g2.com/products/chorus-by-zoominfo/reviews) — 4.5/5 stars (2994 reviews)
- [Terret.ai](https://www.g2.com/products/terret-ai/reviews) — 4.4/5 stars (615 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9092 reviews)
- [Revenue Grid](https://www.g2.com/products/revenue-grid/reviews) — 4.6/5 stars (574 reviews)

### Alternatives to Clari

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25790 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6643 reviews)
- [Aviso](https://www.g2.com/products/aviso/reviews) — 4.4/5 stars (968 reviews)
- [Terret.ai](https://www.g2.com/products/terret-ai/reviews) — 4.4/5 stars (615 reviews)
- [Revenue Grid](https://www.g2.com/products/revenue-grid/reviews) — 4.6/5 stars (574 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13801 reviews)
- [Weflow](https://www.g2.com/products/weflow/reviews) — 4.6/5 stars (112 reviews)
- [Scratchpad](https://www.g2.com/products/scratchpad/reviews) — 4.8/5 stars (1493 reviews)
- [InsideSales](https://www.g2.com/products/insidesales/reviews) — 4.5/5 stars (618 reviews)

---
## Top Discussions

### Kluster

No discussions available for this product.

### Backstory

- Title: [what is the best use of People.AI for sales reps?](https://www.g2.com/discussions/what-is-the-best-use-of-people-ai-for-sales-reps) — 1 comment, 1 upvote
  > **Top comment:** "Hello Mitchel, 
Thank you for your question.   We have a page dedicated to People.ai's Solutions for Sales on our website..."
- Title: [Can Salesforce be synced with People.ai?](https://www.g2.com/discussions/can-salesforce-be-synced-with-people-ai) — 1 comment
  > **Top comment:** "Yes, absolutely"
- Title: [Time to reflect activity in PeopleAI](https://www.g2.com/discussions/34636-time-to-reflect-activity-in-peopleai) — 1 comment
  > **Top comment:** "What is the polling cycle time to reflect new activity ?  "

### Clari

- Title: [What groove means in music?](https://www.g2.com/discussions/what-groove-means-in-music) — 7 comments
  > **Top comment:** "In music, groove is the sense of an effect ("feel") of changing pattern in a propulsive rhythm or sense of "swing"."
- Title: [Is it possible to edit a template in-line when using gmail?](https://www.g2.com/discussions/24809-is-it-possible-to-edit-a-template-in-line-when-using-gmail) — 6 comments, 2 upvotes
  > **Top comment:** "Hi Nathan, 

Currently it isn’t possible to edit the template directly in-line when you’ve inserted it into a new message, but you can still edit this..."
- Title: [How can I get the Indian Accent/ neutral accent script?](https://www.g2.com/discussions/how-can-i-get-the-indian-accent-neutral-accent-script) — 3 comments, 1 upvote
  > **Top comment:** "This is more robotic, The more you are with Wingman it identifies your accent, or else you could ask for help with the wingman team. Have you been to there..."
- Title: [Is there a way to make changes to the scheduler on a weekly basis?](https://www.g2.com/discussions/24710-is-there-a-way-to-make-changes-to-the-scheduler-on-a-weekly-basis) — 2 comments, 1 upvote
  > **Top comment:** "Based on my experience, each time you leverage the scheduler it pulls from real time calendar availability. At this point, I don't know of an auto run..."
- Title: [How does Groove's integration with Clari enhance sales and revenue operations?](https://www.g2.com/discussions/how-does-groove-s-integration-with-clari-enhance-sales-and-revenue-operations) — 1 comment
  > **Top comment:** "Groove makes it easier for reps to actually do the work, and Clari makes it easier for everyone to see what’s really going on. Groove captures all the..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/kluster-vs-people-ai-backstory-vs-clari)