G2 reviewers report that Teamwork.com excels in overall user satisfaction, reflected in its higher G2 Score compared to Klient PSA. Users appreciate its comprehensive project management capabilities, stating it allows them to manage tasks, budgets, and clients all in one place.
Users say that Teamwork.com offers a more intuitive setup process, making it easier for teams to get started quickly. Recent feedback highlights the platform's effective onboarding wizard, which helps users navigate the system seamlessly.
Reviewers mention that while Klient PSA is praised for its solid project management features, it sometimes struggles with internet connectivity issues, which can hinder performance. However, users do appreciate its integration with Salesforce, enhancing its functionality.
According to verified reviews, Teamwork.com shines in ease of use, with users noting its ability to track tasks and deadlines efficiently. This feature is particularly beneficial for teams looking to stay organized and on task.
G2 reviewers highlight that both platforms offer quality support, but Teamwork.com has a slight edge in user feedback regarding the responsiveness and helpfulness of its support team, which is crucial for teams needing quick assistance.
Users report that Klient PSA is easy to implement and use, with many praising its depth of functionality. However, Teamwork.com’s broader user base and higher total number of reviews suggest a more established presence in the market, providing potential buyers with more reliable insights.
In the past we purchased training when we needed answers to questions on functionality. Generally we would check the videos and/or the ZenDesk...Read more
How do you collaborate externally via Krow?
1 Comment
LM
With Customer and Partner Communities you can collaborate externally using Krow and communicate with clients, partners, other service team members, etc....Read more
I see pricing is per user per month. What is a user?
1 Comment
Official Response from Klient PSA
A user is any person that uses the software, such as a project manager, employee, external consultant, or executive, as example. Read more
Will Teamwork have any new features in the future? What are their perspectives in development?
3 Comments
BW
I am not an employee of Teamwork, but a very long time user. Teamwork continues to innovate and add new features all the time. Beyond Projects, they have,...Read more
How do I integrate Temwork Project with other software?
2 Comments
SG
You can look at their integrations here: https://integrations.teamwork.com/Read more
How often are the updates made?
2 Comments
SG
They make updates regularly. Their dev roadmap is public as well. You can view it here: https://www.teamwork.com/roadmapRead more
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