G2 reviewers report that Rocketlane excels in user experience, with many praising its intuitive interface and impressive UX design. Users find it easy to navigate and appreciate features like task dependencies and automations, which enhance their workflow.
Users say that Klient PSA offers solid project management capabilities, particularly for small businesses. Reviewers highlight its integration with Salesforce and the depth of functionality, making it a valuable tool for project planning despite some challenges with internet connectivity.
According to verified reviews, Rocketlane's support team receives high marks for responsiveness and effectiveness, with users noting that the team is "amazing all around." This level of support contributes to a smoother implementation process and ongoing user satisfaction.
Reviewers mention that Klient PSA is easy to set up and implement, which is a significant advantage for teams looking for a quick onboarding experience. Users appreciate the cloud-based nature of the tool, allowing for flexibility in project management.
G2 reviewers highlight that Rocketlane has revolutionized operations for many teams, with users reporting that it allows them to accomplish tasks they couldn't before. The AI chatbot feature is particularly noted as one of the best, enhancing user interaction and support.
Users express mixed feelings about Klient PSA's ability to meet specific workflow needs, with some mentioning configuration challenges. While it has strong project planning features, there are areas where it may not fully align with every user's requirements.
Do I need to be a Salesforce customer to use Krow?
1 Comment
Official Response from Klient PSA
No, you do not need to be a Salesforce customer to use Krow! There are many benefits with Krow if you are using Salesforce CRM, but it is not a requirement....Read more
Do I need to pay for a year up front?
1 Comment
Official Response from Klient PSA
Yes. All of our contracts are billed annually by default. New users added during the year are prorated based on the subscription period.Read more
Does Krow PSA integrate with other solutions?
1 Comment
Official Response from Klient PSA
Yes! Krow is built 100% native on the Salesforce platform, and supports real-time connections and seamless integration with the applications your project...Read more
How can we improve the overview page and project summary section ?
1 Comment
JE
Enable the Overview page to be editable - let people choose they're own graphs
Enable Project Status to be updated from that page
Enable Project Summary...Read more
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