# Klaviyo vs Zoho Campaigns Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Klaviyo excels in its **segmentation and automation capabilities** , allowing users to send highly personalized email and SMS campaigns based on real customer behavior. This feature is particularly praised for its robustness, making it easier for businesses to engage their audiences effectively.
- **Users say** that Zoho Campaigns offers a more **cost-effective solution** for small businesses, with one reviewer highlighting its affordability compared to alternatives like Smartlead. The clean UI/UX also contributes to a smoother experience, making it easier for teams to navigate and utilize the platform.
- **According to verified reviews** , Klaviyo's **intuitive interface** is a standout feature, especially for managing multiple brands. Users appreciate the ability to create custom segments and flows, which enhances their marketing strategies and reporting capabilities.
- **Reviewers mention** that Zoho Campaigns shines in its **ease of setup** , with many users finding the onboarding process straightforward. This is particularly beneficial for teams with limited technical expertise, as it reduces the time needed to get started.
- **G2 reviewers highlight** that while both platforms have similar ease of use ratings, Klaviyo edges out slightly with its **user-friendly dashboard** that facilitates quick learning for new users. This can be a significant advantage for teams looking to ramp up their marketing efforts quickly.
- **Users report** that Klaviyo's **robust analytics** features provide valuable insights into campaign performance, which is crucial for data-driven decision-making. In contrast, while Zoho Campaigns offers analytics, some users feel it could be more comprehensive to match Klaviyo's capabilities.



| | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 1,354 | 1,036 | 
| **Largest Market Segment** | Small-Business (82.2% of reviews) | Small-Business (79.6% of reviews) | 
| **Entry Level Price** | No pricing available | Free | 

---
## Top Pros & Cons

### Klaviyo

Pros:
- Ease of Use (167 reviews)
- Email Marketing (131 reviews)

Cons:
- Expensive (73 reviews)
- Learning Curve (63 reviews)

### Zoho Campaigns

Pros:
- Ease of Use (30 reviews)
- Automation (21 reviews)

Cons:
- Limited Features (18 reviews)
- Template Limitations (14 reviews)

---
## Ratings Comparison
| Rating | Klaviyo | Zoho Campaigns | 
|---|---|---|
  | **Meets Requirements** | 9.0 (988 reviews) | 8.7 (802 reviews) | 
  | **Ease of Use** | 8.6 (997 reviews) | 8.5 (807 reviews) | 
  | **Ease of Setup** | 8.5 (645 reviews) | 8.5 (515 reviews) | 
  | **Ease of Admin** | 8.9 (522 reviews) | 8.6 (481 reviews) | 
  | **Quality of Support** | 8.4 (940 reviews) | 8.3 (745 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (526 reviews) | 8.6 (470 reviews) | 
  | **Product Direction (% positive)** | 8.9 (936 reviews) | 8.5 (783 reviews) | 

---
## Pricing

### Klaviyo

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Zoho Campaigns

#### Entry-Level Pricing

Plan: Forever free

Price: Free

Description: Get started with the free version of Zoho Campaigns. This version has all the right features required to get your email marketing plan started. You can then choose other plans as your business needs grow.

Key Features:
- 6000 emails per month to 2000 contacts
- Admin + 4 users
- Signup and popup forms

[Browse all 5 editions](https://www.g2.com/products/zoho-campaigns/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | N/A | N/A |
| **Zoho Campaigns** | 8.5/10 | 733 |

#### Email Marketing

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Email and Mobile Preview** | Not enough data | 8.5 (614 reviews) ✓ Verified | 
| **Manage Email Lists** | Not enough data | 8.5 (651 reviews) ✓ Verified | 
| **High-Volume Sending** | Not enough data | 8.6 (573 reviews) ✓ Verified | 
| **Building and Personalizing Emails** | Not enough data | 8.5 (638 reviews) ✓ Verified | 
| **Sending Outbound Emails** | Not enough data | 8.7 (630 reviews) ✓ Verified | 
| **Manage Email Deliverability** | Not enough data | 8.3 (616 reviews) ✓ Verified | 
| **Automated Email Responses** | Not enough data | 8.5 (527 reviews) ✓ Verified | 
| **Multi-user Account** | Not enough data | 8.5 (296 reviews) ✓ Verified | 
| **Surveys** | Not enough data | 8.4 (281 reviews) | 

#### Reporting & Analytics

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **A/B Testing** | Not enough data | 8.3 (431 reviews) ✓ Verified | 
| **Basic Reporting** | Not enough data | 8.7 (588 reviews) ✓ Verified | 

#### Generative AI

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Email Marketing

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (17 reviews) | 
| **Autonomous Task Execution** | Not enough data | 7.8 (17 reviews) | 
| **Multi-step Planning** | Not enough data | 7.9 (17 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (18 reviews) | 
| **Cross-system Integration** | Not enough data | 8.4 (18 reviews) | 

#### Integration

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.8 (400 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.4 (301 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 8.4 (298 reviews) ✓ Verified | 
| **CRM Integration** | Not enough data | 8.8 (212 reviews) ✓ Verified | 
| **Social Media Integration** | Not enough data | 8.7 (199 reviews) ✓ Verified | 
| **E-Commerce Integration** | Not enough data | 8.5 (149 reviews) ✓ Verified | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 8.2/10 | 679 |
| **Zoho Campaigns** | N/A | N/A |

#### Email Marketing

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Building and Personalizing Emails** | 9.0 (570 reviews) ✓ Verified | Not enough data | 
| **Sending Outbound Emails** | 9.3 (559 reviews) ✓ Verified | Not enough data | 
| **Manage Email Deliverability** | 8.9 (504 reviews) ✓ Verified | Not enough data | 
| **Automated Email Responses** | 9.0 (497 reviews) ✓ Verified | Not enough data | 

#### Online Marketing

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Landing Pages and Forms** | 7.9 (382 reviews) ✓ Verified | Not enough data | 
| **Dynamic Content** | 8.3 (406 reviews) ✓ Verified | Not enough data | 
| **A/B Testing** | 8.7 (439 reviews) ✓ Verified | Not enough data | 
| **Mobile Optimized** | 8.7 (454 reviews) | Not enough data | 
| **Search Tracking and Optimization** | 8.2 (253 reviews) | Not enough data | 

#### Lead Management

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Marketing Lead Database** | 8.5 (356 reviews) | Not enough data | 
| **Data Quality Management** | 8.4 (273 reviews) | Not enough data | 
| **Segmentation** | 9.0 (524 reviews) ✓ Verified | Not enough data | 
| **Lead Scoring and Grading** | 7.8 (221 reviews) | Not enough data | 
| **Lead Nurturing** | 8.5 (359 reviews) ✓ Verified | Not enough data | 
| **Online Behavior Tracking** | 8.5 (401 reviews) ✓ Verified | Not enough data | 
| **Automated Alerts and Tasks** | 8.4 (333 reviews) ✓ Verified | Not enough data | 
| **CRM Lead Integration** | 8.3 (289 reviews) ✓ Verified | Not enough data | 

#### Campaign Management

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Program Management** | 8.7 (348 reviews) ✓ Verified | Not enough data | 
| **Event / Webinar Marketing** | 8.0 (199 reviews) | Not enough data | 
| **Calendaring** | 8.1 (288 reviews) ✓ Verified | Not enough data | 
| **Budgeting** | 7.6 (198 reviews) | Not enough data | 

#### Social

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Social Listening** | Feature Not Available | Not enough data | 
| **Social Sharing** | 7.8 (196 reviews) | Not enough data | 
| **Social Campaigns** | 7.8 (189 reviews) | Not enough data | 
| **Social Media Engagement** | 7.5 (184 reviews) | Not enough data | 
| **Social Media Advertising** | 7.8 (258 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Basic Reporting** | 8.5 (496 reviews) ✓ Verified | Not enough data | 
| **Web Analytics** | 8.3 (416 reviews) ✓ Verified | Not enough data | 
| **ROI Analytics** | 8.4 (429 reviews) ✓ Verified | Not enough data | 
| **Revenue Analytics** | 8.4 (443 reviews) ✓ Verified | Not enough data | 
| **SEO / Keyword Analytics** | 7.6 (200 reviews) | Not enough data | 

#### Platform

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Customization ** | 8.5 (337 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.7 (329 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.9 (318 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.3 (208 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.8 (194 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.9 (325 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.0 (161 reviews) | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (27 reviews) | Not enough data | 
| **Multi-step Planning** | 7.0 (25 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (23 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (26 reviews) | Not enough data | 
| **Decision Making** | 7.3 (25 reviews) | Not enough data | 

#### Integration

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (324 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.6 (324 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.5 (273 reviews) ✓ Verified | Not enough data | 

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 7.0/10 | 17 |
| **Zoho Campaigns** | N/A | N/A |

#### Messenger

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Sequencing** | 7.6 (14 reviews) | Not enough data | 
| **AI** | 6.4 (14 reviews) | Not enough data | 
| **Live Chat** | 6.5 (14 reviews) | Not enough data | 
| **Customization Interface** | 6.3 (13 reviews) | Not enough data | 

#### Channels

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Social Media** | 6.4 (13 reviews) | Not enough data | 
| **Website** | 7.4 (14 reviews) | Not enough data | 
| **Text Message (SMS)** | 6.5 (14 reviews) | Not enough data | 
| **Voice Assistants** | 6.3 (13 reviews) | Not enough data | 
| **Other** | 6.9 (13 reviews) | Not enough data | 

#### Customers

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Targeting** | 8.3 (14 reviews) | Not enough data | 
| **Profiles** | 7.7 (14 reviews) | Not enough data | 
| **Analytics** | 7.3 (13 reviews) | Not enough data | 
| **Lead Gathering** | 6.9 (13 reviews) | Not enough data | 
| **Sales Conversion** | 6.9 (14 reviews) | Not enough data | 

#### Agentic AI - Conversational Marketing

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Email Deliverability

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 8.3/10 | 40 |
| **Zoho Campaigns** | N/A | N/A |

#### Diagnosis

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **IP Address ** | 8.2 (29 reviews) | Not enough data | 
| **Domains** | 8.6 (30 reviews) | Not enough data | 
| **Content ** | 8.4 (33 reviews) | Not enough data | 
| **Policy Compliance** | 8.5 (31 reviews) | Not enough data | 

#### Tracking

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Processing Time** | 8.3 (28 reviews) | Not enough data | 
| **Placement ** | 7.9 (28 reviews) | Not enough data | 
| **Open Rate** | 9.0 (35 reviews) | Not enough data | 
| **Time to Open** | 8.7 (31 reviews) | Not enough data | 
| **Alerts** | 8.6 (28 reviews) | Not enough data | 

#### Reporting

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Campaign Performance** | 9.1 (33 reviews) | Not enough data | 
| **Domain Reputation** | 8.7 (29 reviews) | Not enough data | 
| **Brand Reputation** | 8.7 (29 reviews) | Not enough data | 
| **Blacklist and Whitelist** | 8.4 (27 reviews) | Not enough data | 

#### Agentic AI - Email Deliverability

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (14 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (15 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (14 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (14 reviews) | Not enough data | 
| **Decision Making** | 8.0 (14 reviews) | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 8.1/10 | 501 |
| **Zoho Campaigns** | 8.2/10 | 234 |

#### Templates

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Text and Themes** | 8.6 (427 reviews) ✓ Verified | 8.3 (205 reviews) ✓ Verified | 
| **Stock Images** | Feature Not Available | 7.7 (181 reviews) ✓ Verified | 
| **Proofing** | 8.4 (348 reviews) ✓ Verified | 8.1 (189 reviews) ✓ Verified | 
| **Mobile Responsive** | 8.8 (259 reviews) | 8.0 (80 reviews) | 

#### Edit

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Pre-Made** | 8.4 (359 reviews) ✓ Verified | 8.0 (197 reviews) ✓ Verified | 
| **Build** | 8.8 (422 reviews) ✓ Verified | 8.2 (102 reviews) | 
| **HTML** | 8.3 (334 reviews) ✓ Verified | 8.3 (190 reviews) ✓ Verified | 

#### Logistics

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Analytics** | 8.7 (428 reviews) ✓ Verified | 8.6 (194 reviews) ✓ Verified | 
| **Issues** | 7.9 (340 reviews) ✓ Verified | 7.6 (176 reviews) ✓ Verified | 
| **Integrations** | 8.8 (402 reviews) ✓ Verified | 8.5 (175 reviews) ✓ Verified | 
| **Shareable Link** | 8.4 (198 reviews) | 8.2 (74 reviews) | 

#### Generative AI

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **AI Text Generation** | 7.5 (66 reviews) | Feature Not Available | 
| **AI Text Summarization** | 7.4 (52 reviews) | Feature Not Available | 

#### Agentic AI - Email Template Builder

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (19 reviews) | 8.1 (7 reviews) | 
| **Cross-system Integration** | 7.0 (19 reviews) | 8.5 (8 reviews) | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 8.0/10 | 172 |
| **Zoho Campaigns** | 8.8/10 | 13 |

#### Text Messaging

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Bulk SMS** | 8.6 (151 reviews) | 9.1 (13 reviews) | 
| **Two-Way Text Messaging** | 8.1 (101 reviews) | Feature Not Available | 
| **Text Scheduler** | 8.8 (133 reviews) ✓ Verified | 9.1 (13 reviews) | 
| **Automatic Replies** | 8.3 (115 reviews) ✓ Verified | 8.3 (12 reviews) | 
| **Automatic URL Shortening** | 8.7 (126 reviews) ✓ Verified | 7.6 (12 reviews) | 
| **MMS Marketing** | 8.5 (107 reviews) | Feature Not Available | 
| **Personalization** | 8.9 (135 reviews) ✓ Verified | 9.2 (12 reviews) | 
| **Transactional SMS** | 8.7 (55 reviews) | Feature Not Available | 

#### SMS Platform

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Reporting** | 8.6 (135 reviews) ✓ Verified | 8.8 (13 reviews) | 
| **Automation** | 8.9 (135 reviews) ✓ Verified | 9.3 (12 reviews) | 
| **White Label** | Feature Not Available | 8.9 (12 reviews) | 
| **Short Codes** | 8.3 (63 reviews) | Feature Not Available | 
| **API Integration** | 8.8 (111 reviews) ✓ Verified | 9.3 (12 reviews) | 

#### Agentic AI - SMS Marketing

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (11 reviews) | Not enough data | 
| **Multi-step Planning** | 6.7 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 6.8 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (10 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (10 reviews) | Not enough data | 
| **Decision Making** | 7.0 (10 reviews) | Not enough data | 

### Customer Data Platform (CDP)

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 8.4/10 | 131 |
| **Zoho Campaigns** | N/A | N/A |

#### Data Sourcing

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Data Enrichment** | 8.4 (76 reviews) | Not enough data | 
| **Expandability** | 8.3 (68 reviews) | Not enough data | 
| **Content Marketing** | 8.5 (96 reviews) | Not enough data | 
| **Multiple Devices** | 8.5 (91 reviews) | Not enough data | 

#### Intelligence

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Marketing Metrics** | 8.6 (105 reviews) | Not enough data | 
| **Predictive Modeling** | 8.1 (73 reviews) | Not enough data | 
| **Recommendation Engine** | 8.0 (68 reviews) | Not enough data | 

### Pop-Up Builder

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 8.5/10 | 31 |
| **Zoho Campaigns** | N/A | N/A |

#### Design and Customization

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Pre-Designed Templates** | 9.0 (24 reviews) | Not enough data | 
| **Pop-Up Types** | 8.9 (25 reviews) | Not enough data | 
| **No-Code Customization** | 9.1 (24 reviews) | Not enough data | 
| **Mobile Optimized** | 8.9 (22 reviews) | Not enough data | 

#### Campaigns

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Targeting** | 8.8 (24 reviews) | Not enough data | 
| **Triggered Campaigns** | 8.9 (22 reviews) | Not enough data | 
| **A/B Testing** | 8.8 (24 reviews) | Not enough data | 
| **Analytics** | 8.8 (25 reviews) | Not enough data | 

#### Integrations

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **CRM/Email Integrations** | 9.1 (23 reviews) | Not enough data | 
| **WCM Integrations** | 8.1 (19 reviews) | Not enough data | 
| **E-Commerce Integrations** | 9.1 (25 reviews) | Not enough data | 
| **Social Media Integrations** | 8.5 (20 reviews) | Not enough data | 

#### Generative AI

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **AI Text Generation** | 7.5 (20 reviews) | Not enough data | 

#### Agentic AI - Vulnerability Scanner

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (10 reviews) | Not enough data | 
| **Proactive Assistance** | 7.5 (10 reviews) | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 7.9/10 | 21 |
| **Zoho Campaigns** | N/A | N/A |

#### Platform Basics

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Dynamic Segmentation** | 9.0 (17 reviews) | Not enough data | 
| **Journey Optimization** | 9.0 (16 reviews) | Not enough data | 

#### Platform Data

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Journey Reporting** | 8.5 (16 reviews) | Not enough data | 
| **Trends Reporting** | 8.3 (15 reviews) | Not enough data | 
| **Dashboards** | 8.8 (15 reviews) | Not enough data | 
| **Advanced Data Filtering** | 8.2 (15 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Journey Mapping** | 8.4 (16 reviews) | Not enough data | 
| **Integrations** | 9.2 (14 reviews) | Not enough data | 
| **Automated Alerts** | 8.3 (14 reviews) | Not enough data | 

#### Agentic AI - Customer Journey Analytics

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Autonomous Task Execution** | 6.0 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (5 reviews) | Not enough data | 
| **Adaptive Learning** | 6.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (6 reviews) | Not enough data | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 8.6/10 | 10 |
| **Zoho Campaigns** | N/A | N/A |

#### Collection

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Authentification** | 7.4 (7 reviews) | Not enough data | 
| **Review Forms** | 8.8 (7 reviews) | Not enough data | 
| **Personalization** | 8.6 (6 reviews) | Not enough data | 
| **Engagement** | 8.6 (6 reviews) | Not enough data | 
| **Community Q&A** | 7.2 (6 reviews) | Not enough data | 

#### Agentic AI - Review Management

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Moderation

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Reviewer Validation** | 9.5 (7 reviews) | Not enough data | 
| **Response Types** | 9.0 (5 reviews) | Not enough data | 
| **Legal Agreements** | 9.3 (5 reviews) | Not enough data | 

#### Use Cases

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **E-commerce** | 9.8 (9 reviews) | Not enough data | 
| **Retail** | 8.9 (6 reviews) | Not enough data | 
| **Customer Service** | 9.7 (5 reviews) | Not enough data | 

#### Administration

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Incentives** | 9.3 (7 reviews) | Not enough data | 
| **Syndication** | 8.6 (6 reviews) | Not enough data | 
| **Insights** | 8.0 (5 reviews) | Not enough data | 
| **Content** | 8.0 (5 reviews) | Not enough data | 
| **Sampling** | 8.0 (5 reviews) | Not enough data | 

#### Display Options

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Badges** | 8.6 (6 reviews) | Not enough data | 
| **Widgets** | 8.3 (7 reviews) | Not enough data | 
| **Integration & APIs** | 8.3 (6 reviews) | Not enough data | 
| **Marketing** | 8.1 (6 reviews) | Not enough data | 

#### Generative AI

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **AI Text Generation** | 7.8 (6 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 7.4/10 | 6 |
| **Zoho Campaigns** | N/A | N/A |

#### Customization

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | 
| **Conditional Logic** | 8.6 (6 reviews) | Not enough data | 
| **Multi-page Forms** | 7.0 (5 reviews) | Not enough data | 
| **Design** | 6.7 (5 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Embedded Forms** | 7.0 (5 reviews) | Not enough data | 
| **Offline Capability** | 7.7 (5 reviews) | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Payments** | Not enough data | Not enough data | 
| **Mobile Forms** | Not enough data | Not enough data | 

### WhatsApp Marketing

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | N/A | N/A |
| **Zoho Campaigns** | N/A | N/A |

#### WhatsApp Messaging - WhatsApp Marketing

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Transactional Messages** | Not enough data | Not enough data | 
| **Bulk WhatsApp Messaging** | Not enough data | Not enough data | 
| **Conversational Messaging** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Promotional Messages** | Not enough data | Not enough data | 
| **Automated Replies** | Not enough data | Not enough data | 

#### WhatsApp Business Platform - WhatsApp Marketing

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Segmentation** | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | 
| **WhatsApp Commerce** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

### Personalization

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 6.9/10 | 17 |
| **Zoho Campaigns** | N/A | N/A |

#### Agentic AI - Personalization

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (14 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (14 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.8 (14 reviews) | Not enough data | 
| **Proactive Assistance** | 6.3 (14 reviews) | Not enough data | 
| **Decision Making** | 7.4 (16 reviews) | Not enough data | 

### RCS Business Messaging

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | N/A | N/A |
| **Zoho Campaigns** | N/A | N/A |

#### Messaging - RCS Business Messaging

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Rich Media** | Not enough data | Not enough data | 
| **Interactive Messages** | Not enough data | Not enough data | 
| **Branded Templates** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **Conversational RCS** | Not enough data | Not enough data | 
| **Transactional RCS** | Not enough data | Not enough data | 
| **Promotional RCS** | Not enough data | Not enough data | 

#### Security / Verification - RCS Business Messaging

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Verified Sender** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Authentification** | Not enough data | Not enough data | 

#### Analytics / Deliverability - RCS Business Messaging

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Read Receipts** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **SMS Fallback** | Not enough data | Not enough data | 

#### AI - RCS Business Messaging

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **AI** | Not enough data | Not enough data | 

### AI Marketing Agents

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | N/A | N/A |
| **Zoho Campaigns** | N/A | N/A |

#### Performance Optimization & Learning - AI Marketing Agents

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Send-Time Optimization** | Not enough data | Not enough data | 
| **Autonomous A/B Testing** | Not enough data | Not enough data | 

#### Autonomous Campaign Orchestration - AI Marketing Agents 

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **End-to-End Campaign Execution** | Not enough data | Not enough data | 
| **Goal-Based Campaign Planning** | Not enough data | Not enough data | 
| **Cross-Channel Orchestration** | Not enough data | Not enough data | 
| **Conversational Campaign Setup** | Not enough data | Not enough data | 
| **Real-Time Campaign Adaptation** | Not enough data | Not enough data | 

#### AI Content Generation - AI Marketing Agents 

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Dynamic Content Optimization** | Not enough data | Not enough data | 
| **AI Copy Generation** | Not enough data | Not enough data | 
| **Personalized Content Creation** | Not enough data | Not enough data | 

#### Audience Intelligence & Segmentation - AI Marketing Agents 

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Lookalike Audience Modeling** | Not enough data | Not enough data | 
| **Behavioral Triggering** | Not enough data | Not enough data | 
| **Predictive Audience Segmentation** | Not enough data | Not enough data | 

#### Integrations & Data Connectivity - AI Marketing Agents 

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Event & Data Ingestion** | Not enough data | Not enough data | 
| **CRM & CDP Integration** | Not enough data | Not enough data | 

### Marketing Analytics

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 7.8/10 | 27 |
| **Zoho Campaigns** | N/A | N/A |

#### Marketing Operations

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **ROI Tracking** | 8.5 (19 reviews) | Not enough data | 
| **Data Collection** | 8.4 (18 reviews) | Not enough data | 
| **Customer Insights** | 8.8 (20 reviews) | Not enough data | 
| **Multi-User Access** | 8.8 (17 reviews) | Not enough data | 
| **Spend Management** | 7.3 (16 reviews) | Not enough data | 
| **White Label** | 7.6 (15 reviews) | Not enough data | 

#### Campaign Activity

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Campaign Insights** | 8.1 (18 reviews) | Not enough data | 
| **Reports and Dashboards** | 8.5 (23 reviews) | Not enough data | 
| **Campaign Stickiness** | 8.1 (17 reviews) | Not enough data | 
| **Multichannel Tracking** | 7.5 (17 reviews) | Not enough data | 
| **Brand Optimization** | 8.1 (17 reviews) | Not enough data | 
| **Predictive Analytics** | 8.1 (16 reviews) | Not enough data | 

#### Agentic AI - Marketing Analytics

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 7.6 (7 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (8 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | N/A | N/A |
| **Zoho Campaigns** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder)

**Unique to Klaviyo (13):** [AI Marketing Agents Software](https://www.g2.com/categories/ai-marketing-agents), [Pop-Up Builder Software](https://www.g2.com/categories/pop-up-builder), [Personalization Software](https://www.g2.com/categories/personalization), [Email Deliverability Tools](https://www.g2.com/categories/email-deliverability), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp), [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics), [Review Management Software](https://www.g2.com/categories/review-management-software), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing), [ RCS Business Messaging Software](https://www.g2.com/categories/rcs-business-messaging)

**Unique to Zoho Campaigns (1):** [Email Marketing Software](https://www.g2.com/categories/email-marketing)


---
## Reviewer Demographics

### By Company Size

| Segment | Klaviyo | Zoho Campaigns | 
|---|---|---|
| **Small-Business** | 82.2% | 79.6% | 
| **Mid-Market** | 16.1% | 17.5% | 
| **Enterprise** | 1.7% | 2.9% | 

### By Industry

#### Klaviyo

- **Retail:** 19.3%
- **Marketing and Advertising:** 12.7%
- **Apparel & Fashion:** 12.6%
- **Consumer Goods:** 11.6%
- **Health, Wellness and Fitness:** 7.2%
- **Food & Beverages:** 4.6%
- **Cosmetics:** 2.8%
- **Luxury Goods & Jewelry:** 2.2%
- **Sporting Goods:** 1.6%
- **Consumer Electronics:** 1.5%
- **Other:** 23.9%

#### Zoho Campaigns

- **Information Technology and Services:** 11.9%
- **Marketing and Advertising:** 10.1%
- **Computer Software:** 7.1%
- **Retail:** 3.7%
- **Education Management:** 3.5%
- **Health, Wellness and Fitness:** 2.9%
- **Financial Services:** 2.8%
- **Real Estate:** 2.6%
- **Insurance:** 2.1%
- **Leisure, Travel & Tourism:** 2.0%
- **Other:** 51.3%

---
## Alternatives

### Alternatives to Klaviyo

- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14694 reviews)
- [Braze](https://www.g2.com/products/braze/reviews) — 4.5/5 stars (1683 reviews)
- [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1205 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4523 reviews)
- [Iterable](https://www.g2.com/products/iterable/reviews) — 4.4/5 stars (824 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (764 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (622 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14767 reviews)
- [Insider One](https://www.g2.com/products/insider-one/reviews) — 4.8/5 stars (1360 reviews)
- [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) — 4.2/5 stars (624 reviews)

### Alternatives to Zoho Campaigns

- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7393 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2569 reviews)
- [GetResponse](https://www.g2.com/products/getresponse/reviews) — 4.3/5 stars (1120 reviews)
- [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews) — 4.1/5 stars (722 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14694 reviews)
- [MailerLite](https://www.g2.com/products/mailerlite/reviews) — 4.6/5 stars (1110 reviews)
- [Moosend](https://www.g2.com/products/moosend/reviews) — 4.6/5 stars (740 reviews)
- [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) — 4.3/5 stars (12969 reviews)
- [Omnisend](https://www.g2.com/products/omnisend/reviews) — 4.6/5 stars (1186 reviews)
- [SendPulse](https://www.g2.com/products/sendpulse/reviews) — 4.6/5 stars (714 reviews)

---
## Top Discussions

### Klaviyo

- Title: [What is UTM tracking Klaviyo?](https://www.g2.com/discussions/what-is-utm-tracking-klaviyo) — 3 comments
  > **Top comment:** "You can add Google Analytics utm tracking data to your emails sent in Klayvio. This can be automated."
- Title: [how can i know the language for my clients](https://www.g2.com/discussions/13491-how-can-i-know-the-language-for-my-clients) — 3 comments, 1 upvote
  > **Top comment:** "You need to add a dynamic in your website when collecting data then use a segmentatino of your data into language preferences based on the tick..."
- Title: [What is Klaviyo used for?](https://www.g2.com/discussions/what-is-klaviyo-used-for) — 2 comments
  > **Top comment:** "It is a tool for email  marketing."
- Title: [Does Klaviyo integrate with Shopify?](https://www.g2.com/discussions/does-klaviyo-integrate-with-shopify) — 2 comments
  > **Top comment:** "Yes"
- Title: [Are their pre-built flows available?](https://www.g2.com/discussions/13499-are-their-pre-built-flows-available) — 2 comments, 1 upvote
  > **Top comment:** "You can set up any combination of new flows and even run split tests on  those in a flow. They also have video tutorials to do this."

### Zoho Campaigns

- Title: [Is Zoho Campaigns free?](https://www.g2.com/discussions/is-zoho-campaigns-free) — 2 comments
  > **Top comment:** "No"
- Title: [What is Zoho Campaigns used for?](https://www.g2.com/discussions/what-is-zoho-campaigns-used-for) — 2 comments
  > **Top comment:** "Run marketing mcampaigns "
- Title: [Should contacts be managed within zoho camaign or zoho crm once a campaign is launched?](https://www.g2.com/discussions/25237-should-contacts-be-managed-within-zoho-camaign-or-zoho-crm-once-a-campaign-is-launched) — 2 comments, 1 upvote
  > **Top comment:** "I am not familiar with CRM, as I use Zoho Creator for my database. 
There is no two way interaction between the two, so I manage my contacts via Creator,..."
- Title: [Is there a way to avoid emails going into spam folders?](https://www.g2.com/discussions/is-there-a-way-to-avoid-emails-going-into-spam-folders) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [Can you implement the SURVEYS directly into the email that is sent?](https://www.g2.com/discussions/can-you-implement-the-surveys-directly-into-the-email-that-is-sent) — 2 comments, 1 upvote
  > **Top comment:** "Yes you can. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/klaviyo-vs-zoho-campaigns)