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Compare Klaviyo and Textline 
Featured Products
At a Glance
Market Segments
Small-Business (81.2% of reviews)
Small-Business (69.2% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Klaviyo
Star Rating
(1,178)4.6 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about KlaviyoTextline
Star Rating
(368)4.7 out of 5
Market Segments
Small-Business (69.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Klaviyo excels in providing a user-friendly interface, making it easy for businesses to manage customer profiles and send marketing campaigns. Users appreciate the intuitive design and the effectiveness of the marketing analytics tool, which helps in tracking performance and optimizing strategies.
- Users say that Textline stands out for its straightforward SMS communication capabilities, allowing businesses to send concise messages directly to recipients. This feature is particularly praised in healthcare settings, where timely communication is crucial, as noted by users who find it more reliable than traditional voicemail.
- Reviewers mention that Klaviyo's extensive feature set, including beautiful email templates and robust automation options, significantly enhances marketing efforts. Users highlight how these tools have been game-changers for increasing sales and reaching larger audiences.
- According to verified reviews, Textline shines in customer support, with users frequently praising the outstanding service they receive. This level of support is a key differentiator for businesses that prioritize responsive assistance in their marketing efforts.
- G2 reviewers indicate that while Klaviyo has a higher overall satisfaction score, Textline's ease of use and setup is frequently highlighted, making it a strong contender for small businesses looking for a quick and effective solution for SMS marketing.
- Users report that Klaviyo's advanced segmentation and personalization features are beneficial for targeted marketing campaigns, although some find the learning curve steep. In contrast, Textline's simplicity allows for effective marketing without the need for extensive training, appealing to users who prefer a more straightforward approach.
Pricing
Entry-Level Pricing
Klaviyo
No pricing availableTextline
Essentials
Contact Us
The Essentials plan gets you everything the team needs to start texting efficiently.
- 600 Included Message Credits per month
- Multiple departments
- Multiple phone numbers
Free Trial
Klaviyo
Free Trial is available
Textline
Free Trial is available
Ratings
Meets Requirements
9.0
892
9.2
334
Ease of Use
8.6
897
9.3
346
Ease of Setup
8.5
549
9.2
301
Ease of Admin
8.9
492
9.1
186
Quality of Support
8.4
849
9.4
328
Has the product been a good partner in doing business?
9.0
495
9.3
186
Product Direction (% positive)
9.0
841
9.1
340
Features by Category
Email Marketing
9.0
525
|
Verified
Feature Not Available
9.2
520
|
Verified
Feature Not Available
8.9
495
|
Verified
Feature Not Available
8.9
462
|
Verified
Feature Not Available
Online Marketing
7.8
375
|
Verified
Feature Not Available
8.3
400
|
Verified
8.4
25
8.7
429
|
Verified
Feature Not Available
8.6
446
8.6
25
8.2
252
Feature Not Available
Lead Management
8.5
347
Feature Not Available
8.4
273
Feature Not Available
9.0
475
|
Verified
7.9
25
7.8
219
Feature Not Available
8.5
354
|
Verified
7.8
24
8.5
395
|
Verified
Feature Not Available
8.4
333
|
Verified
7.7
24
8.2
283
|
Verified
7.6
25
Campaign Management
8.7
348
|
Verified
Feature Not Available
8.0
200
Feature Not Available
8.1
290
|
Verified
Feature Not Available
7.6
200
Feature Not Available
Social
Feature Not Available
Feature Not Available
7.8
197
Feature Not Available
7.7
190
Feature Not Available
7.4
185
Feature Not Available
7.8
260
|
Verified
Feature Not Available
Reporting & Analytics
8.5
468
|
Verified
Feature Not Available
8.3
416
|
Verified
Feature Not Available
8.3
425
|
Verified
Feature Not Available
8.4
438
|
Verified
Feature Not Available
7.5
202
Feature Not Available
Platform
8.5
325
|
Verified
8.5
31
8.7
309
|
Verified
8.2
30
8.9
315
|
Verified
9.4
31
8.3
208
|
Verified
Feature Not Available
7.8
194
|
Verified
7.1
31
8.9
316
|
Verified
8.3
30
8.0
160
7.3
30
Agentic AI - Marketing Automation
7.0
27
Not enough data
7.0
26
Not enough data
7.1
25
Not enough data
7.1
25
Not enough data
6.9
26
Not enough data
7.3
27
Not enough data
Integration
8.4
317
|
Verified
8.2
31
8.6
312
|
Verified
7.0
31
8.4
261
|
Verified
7.7
32
Messenger
7.4
13
Feature Not Available
6.4
14
Feature Not Available
6.3
13
9.0
66
6.0
12
Feature Not Available
Channels
6.1
12
6.9
62
7.2
13
7.2
62
6.3
13
9.1
64
6.0
12
Feature Not Available
6.7
12
Feature Not Available
Customers
8.2
13
8.3
62
7.6
13
8.3
61
7.1
12
7.7
59
6.7
12
7.7
59
7.1
12
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Diagnosis
8.2
29
Not enough data
8.4
29
Not enough data
8.2
30
Not enough data
8.4
30
Not enough data
Tracking
8.1
27
Not enough data
7.9
28
Not enough data
8.9
31
Not enough data
8.5
29
Not enough data
8.5
28
Not enough data
Reporting
9.1
30
Not enough data
8.6
29
Not enough data
8.6
29
Not enough data
8.3
28
Not enough data
Agentic AI - Email Deliverability
8.2
15
Not enough data
8.0
16
Not enough data
7.9
15
Not enough data
7.2
15
Not enough data
8.1
15
Not enough data
Platform
Not enough data
9.2
42
Not enough data
9.0
42
Not enough data
Feature Not Available
Not enough data
9.2
41
Not enough data
9.3
40
Not enough data
9.3
41
Not enough data
Feature Not Available
Not enough data
9.2
41
Templates
8.5
425
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
348
|
Verified
Not enough data
8.8
256
Not enough data
Edit
8.4
354
|
Verified
Not enough data
8.8
416
|
Verified
Not enough data
8.3
332
|
Verified
Not enough data
Logistics
8.7
419
|
Verified
Not enough data
7.9
340
|
Verified
Not enough data
8.8
394
|
Verified
Not enough data
8.4
195
Not enough data
Generative AI
7.5
64
Not enough data
7.4
51
Not enough data
Agentic AI - Email Template Builder
6.4
19
Not enough data
7.0
19
Not enough data
Text Messaging
8.6
142
9.2
80
8.0
100
9.4
84
8.8
133
|
Verified
9.1
80
8.3
116
|
Verified
9.2
79
8.7
125
|
Verified
7.8
72
8.5
107
8.5
71
8.8
131
|
Verified
9.0
78
8.6
53
8.7
74
SMS Platform
8.6
135
|
Verified
8.0
71
8.9
133
|
Verified
9.0
72
Feature Not Available
Feature Not Available
Feature Not Available
8.1
67
8.2
62
7.4
65
8.8
112
|
Verified
8.0
70
Agentic AI - SMS Marketing
6.8
11
8.9
14
6.7
10
8.8
14
6.8
10
9.0
14
6.7
10
9.0
14
6.8
10
8.5
14
7.0
10
9.2
14
Data Sourcing
8.4
76
Not enough data
8.3
68
Not enough data
8.5
96
Not enough data
8.5
91
Not enough data
Intelligence
8.6
105
Not enough data
8.1
73
Not enough data
8.0
68
Not enough data
Design and Customization
8.8
20
Not enough data
8.7
21
Not enough data
9.0
21
Not enough data
8.9
21
Not enough data
Campaigns
8.7
22
Not enough data
8.8
20
Not enough data
8.6
22
Not enough data
8.6
22
Not enough data
Integrations
9.0
21
Not enough data
8.0
18
Not enough data
8.9
22
Not enough data
8.4
19
Not enough data
Generative AI
7.5
20
Not enough data
Agentic AI - Vulnerability Scanner
6.8
10
Not enough data
7.5
10
Not enough data
Platform Basics
9.0
16
Not enough data
8.8
14
Not enough data
Platform Data
8.4
15
Not enough data
8.2
14
Not enough data
8.7
14
Not enough data
8.1
14
Not enough data
Platform Additional Functionality
8.3
15
Not enough data
9.1
13
Not enough data
8.3
14
Not enough data
Agentic AI - Customer Journey Analytics
6.0
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
6.9
6
Not enough data
Collection
6.9
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
7.2
6
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
9.4
6
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Use Cases
9.8
7
Not enough data
8.9
6
Not enough data
9.7
5
Not enough data
Administration
9.3
7
Not enough data
8.6
6
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Display Options
8.6
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
7.7
5
Not enough data
Generative AI
7.8
6
Not enough data
Survey Management
Not enough data
7.5
17
Not enough data
8.0
17
Not enough data
7.3
16
Not enough data
8.5
16
Survey Customization
Not enough data
7.7
16
Not enough data
Feature Not Available
Not enough data
7.2
16
Not enough data
7.2
15
Survey Insights
Not enough data
7.6
15
Not enough data
7.0
15
Not enough data
7.3
15
Not enough data
8.6
15
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
8.7
171
Not enough data
8.6
164
Not enough data
8.4
164
Not enough data
9.0
168
Support Automation
Not enough data
8.5
165
Not enough data
8.6
165
Not enough data
8.8
165
Not enough data
8.4
168
Generative AI
Not enough data
7.1
78
Not enough data
6.8
77
Messaging Channels
Not enough data
9.4
65
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
63
Administration
Not enough data
8.6
62
Not enough data
8.3
62
Not enough data
7.3
61
Not enough data
7.8
61
Customization
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
9.6
64
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
62
Artificial Intelligence
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
8.1
62
Not enough data
9.0
62
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Internal Use
Not enough data
Feature Not Available
Not enough data
9.1
62
Not enough data
8.5
62
Not enough data
Feature Not Available
Not enough data
9.1
61
Not enough data
8.9
62
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
6.9
14
Not enough data
7.0
14
Not enough data
6.9
15
Not enough data
6.8
14
Not enough data
6.3
14
Not enough data
7.2
15
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
Not enough data
Feature Not Available
Not enough data
8.5
29
Not enough data
Feature Not Available
Not enough data
8.0
28
Campaigns
Not enough data
Feature Not Available
Not enough data
8.9
28
Not enough data
9.3
29
Not enough data
9.6
29
Not enough data
Feature Not Available
Not enough data
7.9
28
Engagement
Not enough data
7.1
27
Platform
Not enough data
8.0
27
Not enough data
Feature Not Available
Not enough data
8.0
28
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
8.2
16
Not enough data
8.3
17
Not enough data
8.6
18
Not enough data
8.8
16
Not enough data
7.1
15
Not enough data
7.4
14
Not enough data
Campaign Activity
7.9
17
Not enough data
8.4
19
Not enough data
8.0
16
Not enough data
7.3
16
Not enough data
8.0
16
Not enough data
8.0
15
Not enough data
Agentic AI - Marketing Analytics
7.6
7
Not enough data
7.6
7
Not enough data
7.9
8
Not enough data
Features
Not enough data
Feature Not Available
Not enough data
8.4
55
Not enough data
9.5
55
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
53
Categories
Categories
Shared Categories
Klaviyo and Textline are categorized as SMS Marketing, Conversational Marketing, and Marketing Automation
Unique Categories
Textline is categorized as Conversational Support, HIPAA Compliant Messaging, Mobile Marketing, Survey, Proactive Notification, Appointment Reminder, Customer Service Automation, and Live Chat
Reviews
Reviewers' Company Size
Klaviyo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Textline
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.0%
Marketing and Advertising
13.0%
Apparel & Fashion
12.6%
Consumer Goods
12.2%
Health, Wellness and Fitness
7.2%
Other
36.0%
Health, Wellness and Fitness
6.9%
Hospital & Health Care
6.7%
Consumer Services
5.8%
Insurance
5.6%
Transportation/Trucking/Railroad
4.4%
Other
70.6%
Alternatives
Discussions
how can i know the language for my clients
3 Comments
AJ
You need to add a dynamic in your website when collecting data then use a segmentatino of your data into language preferences based on the tick...Read more
What is UTM tracking Klaviyo?
3 Comments
CC
You can add Google Analytics utm tracking data to your emails sent in Klayvio. This can be automated.Read more
Are their pre-built flows available?
2 Comments
AJ
You can set up any combination of new flows and even run split tests on those in a flow. They also have video tutorials to do this.Read more
Is Textline good?
2 Comments
LS
Textline is a great alternative for customer support without compromising your personal phone number Read more
Textline has no more discussions with answers
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