# Klaviyo vs SmartrMail Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Klaviyo excels in its **segmentation and automation capabilities** , allowing users to send highly personalized email and SMS campaigns based on real customer behavior. This feature is particularly appreciated by those managing multiple brands, as it simplifies the process of creating segments and flows.
- **Users say** that SmartrMail stands out for its **ease of setup and user-friendly interface**. Many find it straightforward to manage email campaigns without unnecessary complexity, making it a great choice for those who prefer a simpler approach to email marketing.
- **According to verified reviews** , Klaviyo's robust data reporting features are a significant advantage, with users highlighting the ability to see detailed reports within campaigns. This level of insight helps businesses make informed decisions about their marketing strategies.
- **Reviewers mention** that while SmartrMail offers a simple and effective way to create personalized emails, it integrates exceptionally well with e-commerce platforms like Shopify and WooCommerce, which is a major plus for online retailers looking for seamless functionality.
- **G2 reviewers indicate** that Klaviyo's overall user satisfaction is reflected in its higher G2 Score, showcasing its strong market presence and reliability. Users appreciate the intuitive dashboard that makes it easy for new users to learn and navigate the platform.
- **Users highlight** that SmartrMail provides a range of features and automations that can be set up on autopilot, allowing users to focus on other aspects of their business while the software handles email marketing tasks efficiently.



| | Klaviyo | SmartrMail | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 1,354 | 24 | 
| **Largest Market Segment** | Small-Business (82.2% of reviews) | Small-Business (52.6% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Klaviyo

Pros:
- Ease of Use (167 reviews)
- Email Marketing (131 reviews)

Cons:
- Expensive (73 reviews)
- Learning Curve (63 reviews)

### SmartrMail

Pros:
- Drag (1 reviews)
- Ease of Use (1 reviews)

Cons:
- Expensive (1 reviews)
- Limited Customization (1 reviews)

---
## Ratings Comparison
| Rating | Klaviyo | SmartrMail | 
|---|---|---|
  | **Meets Requirements** | 9.0 (988 reviews) | 9.5 (17 reviews) | 
  | **Ease of Use** | 8.6 (997 reviews) | 9.4 (16 reviews) | 
  | **Ease of Setup** | 8.5 (645 reviews) | 9.0 (5 reviews) | 
  | **Ease of Admin** | 8.9 (522 reviews) | Not enough data | 
  | **Quality of Support** | 8.4 (940 reviews) | 9.4 (17 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (526 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 8.9 (936 reviews) | 8.5 (16 reviews) | 

---
## Pricing

### Klaviyo

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### SmartrMail

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | N/A | N/A |
| **SmartrMail** | 8.8/10 | 17 |

#### Email Marketing

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Email and Mobile Preview** | Not enough data | 9.4 (14 reviews) | 
| **Manage Email Lists** | Not enough data | 9.2 (14 reviews) | 
| **High-Volume Sending** | Not enough data | 9.2 (11 reviews) | 
| **Building and Personalizing Emails** | Not enough data | 9.3 (14 reviews) | 
| **Sending Outbound Emails** | Not enough data | 9.4 (13 reviews) | 
| **Manage Email Deliverability** | Not enough data | 9.5 (13 reviews) | 
| **Automated Email Responses** | Not enough data | 8.9 (11 reviews) | 
| **Multi-user Account** | Not enough data | 7.9 (8 reviews) | 
| **Surveys** | Not enough data | 8.3 (9 reviews) | 

#### Reporting & Analytics

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **A/B Testing** | Not enough data | 8.2 (10 reviews) | 
| **Basic Reporting** | Not enough data | 8.3 (10 reviews) | 

#### Generative AI

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Email Marketing

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### Integration

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | 8.3 (5 reviews) | 
| **E-Commerce Integration** | Not enough data | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 8.2/10 | 679 |
| **SmartrMail** | N/A | N/A |

#### Email Marketing

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Building and Personalizing Emails** | 9.0 (570 reviews) ✓ Verified | Not enough data | 
| **Sending Outbound Emails** | 9.3 (559 reviews) ✓ Verified | Not enough data | 
| **Manage Email Deliverability** | 8.9 (504 reviews) ✓ Verified | Not enough data | 
| **Automated Email Responses** | 9.0 (497 reviews) ✓ Verified | Not enough data | 

#### Online Marketing

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Landing Pages and Forms** | 7.9 (382 reviews) ✓ Verified | Not enough data | 
| **Dynamic Content** | 8.3 (406 reviews) ✓ Verified | Not enough data | 
| **A/B Testing** | 8.7 (439 reviews) ✓ Verified | Not enough data | 
| **Mobile Optimized** | 8.7 (454 reviews) | Not enough data | 
| **Search Tracking and Optimization** | 8.2 (253 reviews) | Not enough data | 

#### Lead Management

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Marketing Lead Database** | 8.5 (356 reviews) | Not enough data | 
| **Data Quality Management** | 8.4 (273 reviews) | Not enough data | 
| **Segmentation** | 9.0 (524 reviews) ✓ Verified | Not enough data | 
| **Lead Scoring and Grading** | 7.8 (221 reviews) | Not enough data | 
| **Lead Nurturing** | 8.5 (359 reviews) ✓ Verified | Not enough data | 
| **Online Behavior Tracking** | 8.5 (401 reviews) ✓ Verified | Not enough data | 
| **Automated Alerts and Tasks** | 8.4 (333 reviews) ✓ Verified | Not enough data | 
| **CRM Lead Integration** | 8.3 (289 reviews) ✓ Verified | Not enough data | 

#### Campaign Management

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Program Management** | 8.7 (348 reviews) ✓ Verified | Not enough data | 
| **Event / Webinar Marketing** | 8.0 (199 reviews) | Not enough data | 
| **Calendaring** | 8.1 (288 reviews) ✓ Verified | Not enough data | 
| **Budgeting** | 7.6 (198 reviews) | Not enough data | 

#### Social

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Social Listening** | Feature Not Available | Not enough data | 
| **Social Sharing** | 7.8 (196 reviews) | Not enough data | 
| **Social Campaigns** | 7.8 (189 reviews) | Not enough data | 
| **Social Media Engagement** | 7.5 (184 reviews) | Not enough data | 
| **Social Media Advertising** | 7.8 (258 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Basic Reporting** | 8.5 (496 reviews) ✓ Verified | Not enough data | 
| **Web Analytics** | 8.3 (416 reviews) ✓ Verified | Not enough data | 
| **ROI Analytics** | 8.4 (429 reviews) ✓ Verified | Not enough data | 
| **Revenue Analytics** | 8.4 (443 reviews) ✓ Verified | Not enough data | 
| **SEO / Keyword Analytics** | 7.6 (200 reviews) | Not enough data | 

#### Platform

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Customization ** | 8.5 (337 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.7 (329 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.9 (318 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.3 (208 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.8 (194 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.9 (325 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.0 (161 reviews) | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (27 reviews) | Not enough data | 
| **Multi-step Planning** | 7.0 (25 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (23 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (26 reviews) | Not enough data | 
| **Decision Making** | 7.3 (25 reviews) | Not enough data | 

#### Integration

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (324 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.6 (324 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.5 (273 reviews) ✓ Verified | Not enough data | 

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 7.0/10 | 17 |
| **SmartrMail** | N/A | N/A |

#### Messenger

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Sequencing** | 7.6 (14 reviews) | Not enough data | 
| **AI** | 6.4 (14 reviews) | Not enough data | 
| **Live Chat** | 6.5 (14 reviews) | Not enough data | 
| **Customization Interface** | 6.3 (13 reviews) | Not enough data | 

#### Channels

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Social Media** | 6.4 (13 reviews) | Not enough data | 
| **Website** | 7.4 (14 reviews) | Not enough data | 
| **Text Message (SMS)** | 6.5 (14 reviews) | Not enough data | 
| **Voice Assistants** | 6.3 (13 reviews) | Not enough data | 
| **Other** | 6.9 (13 reviews) | Not enough data | 

#### Customers

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Targeting** | 8.3 (14 reviews) | Not enough data | 
| **Profiles** | 7.7 (14 reviews) | Not enough data | 
| **Analytics** | 7.3 (13 reviews) | Not enough data | 
| **Lead Gathering** | 6.9 (13 reviews) | Not enough data | 
| **Sales Conversion** | 6.9 (14 reviews) | Not enough data | 

#### Agentic AI - Conversational Marketing

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Email Deliverability

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 8.3/10 | 40 |
| **SmartrMail** | N/A | N/A |

#### Diagnosis

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **IP Address ** | 8.2 (29 reviews) | Not enough data | 
| **Domains** | 8.6 (30 reviews) | Not enough data | 
| **Content ** | 8.4 (33 reviews) | Not enough data | 
| **Policy Compliance** | 8.5 (31 reviews) | Not enough data | 

#### Tracking

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Processing Time** | 8.3 (28 reviews) | Not enough data | 
| **Placement ** | 7.9 (28 reviews) | Not enough data | 
| **Open Rate** | 9.0 (35 reviews) | Not enough data | 
| **Time to Open** | 8.7 (31 reviews) | Not enough data | 
| **Alerts** | 8.6 (28 reviews) | Not enough data | 

#### Reporting

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Campaign Performance** | 9.1 (33 reviews) | Not enough data | 
| **Domain Reputation** | 8.7 (29 reviews) | Not enough data | 
| **Brand Reputation** | 8.7 (29 reviews) | Not enough data | 
| **Blacklist and Whitelist** | 8.4 (27 reviews) | Not enough data | 

#### Agentic AI - Email Deliverability

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (14 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (15 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (14 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (14 reviews) | Not enough data | 
| **Decision Making** | 8.0 (14 reviews) | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 8.1/10 | 501 |
| **SmartrMail** | 9.3/10 | 8 |

#### Templates

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Text and Themes** | 8.6 (427 reviews) ✓ Verified | 9.4 (6 reviews) | 
| **Stock Images** | Feature Not Available | 9.7 (5 reviews) | 
| **Proofing** | 8.4 (348 reviews) ✓ Verified | 9.7 (5 reviews) | 
| **Mobile Responsive** | 8.8 (259 reviews) | 9.7 (6 reviews) | 

#### Edit

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Pre-Made** | 8.4 (359 reviews) ✓ Verified | 9.0 (5 reviews) | 
| **Build** | 8.8 (422 reviews) ✓ Verified | 9.0 (5 reviews) | 
| **HTML** | 8.3 (334 reviews) ✓ Verified | 9.2 (6 reviews) | 

#### Logistics

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Analytics** | 8.7 (428 reviews) ✓ Verified | 9.4 (6 reviews) | 
| **Issues** | 7.9 (340 reviews) ✓ Verified | 8.1 (6 reviews) | 
| **Integrations** | 8.8 (402 reviews) ✓ Verified | 9.0 (5 reviews) | 
| **Shareable Link** | 8.4 (198 reviews) | 9.7 (5 reviews) | 

#### Generative AI

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **AI Text Generation** | 7.5 (66 reviews) | Not enough data | 
| **AI Text Summarization** | 7.4 (52 reviews) | Not enough data | 

#### Agentic AI - Email Template Builder

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (19 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (19 reviews) | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 8.0/10 | 172 |
| **SmartrMail** | N/A | N/A |

#### Text Messaging

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Bulk SMS** | 8.6 (151 reviews) | Not enough data | 
| **Two-Way Text Messaging** | 8.1 (101 reviews) | Not enough data | 
| **Text Scheduler** | 8.8 (133 reviews) ✓ Verified | Not enough data | 
| **Automatic Replies** | 8.3 (115 reviews) ✓ Verified | Not enough data | 
| **Automatic URL Shortening** | 8.7 (126 reviews) ✓ Verified | Not enough data | 
| **MMS Marketing** | 8.5 (107 reviews) | Not enough data | 
| **Personalization** | 8.9 (135 reviews) ✓ Verified | Not enough data | 
| **Transactional SMS** | 8.7 (55 reviews) | Not enough data | 

#### SMS Platform

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Reporting** | 8.6 (135 reviews) ✓ Verified | Not enough data | 
| **Automation** | 8.9 (135 reviews) ✓ Verified | Not enough data | 
| **White Label** | Feature Not Available | Not enough data | 
| **Text-to-Landline** | Feature Not Available | Not enough data | 
| **Short Codes** | 8.3 (63 reviews) | Not enough data | 
| **API Integration** | 8.8 (111 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (11 reviews) | Not enough data | 
| **Multi-step Planning** | 6.7 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 6.8 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (10 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (10 reviews) | Not enough data | 
| **Decision Making** | 7.0 (10 reviews) | Not enough data | 

### Customer Data Platform (CDP)

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 8.4/10 | 131 |
| **SmartrMail** | N/A | N/A |

#### Data Sourcing

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Data Enrichment** | 8.4 (76 reviews) | Not enough data | 
| **Expandability** | 8.3 (68 reviews) | Not enough data | 
| **Content Marketing** | 8.5 (96 reviews) | Not enough data | 
| **Multiple Devices** | 8.5 (91 reviews) | Not enough data | 

#### Intelligence

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Marketing Metrics** | 8.6 (105 reviews) | Not enough data | 
| **Predictive Modeling** | 8.1 (73 reviews) | Not enough data | 
| **Recommendation Engine** | 8.0 (68 reviews) | Not enough data | 

### Pop-Up Builder

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 8.5/10 | 31 |
| **SmartrMail** | N/A | N/A |

#### Design and Customization

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Pre-Designed Templates** | 9.0 (24 reviews) | Not enough data | 
| **Pop-Up Types** | 8.9 (25 reviews) | Not enough data | 
| **No-Code Customization** | 9.1 (24 reviews) | Not enough data | 
| **Mobile Optimized** | 8.9 (22 reviews) | Not enough data | 

#### Campaigns

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Targeting** | 8.8 (24 reviews) | Not enough data | 
| **Triggered Campaigns** | 8.9 (22 reviews) | Not enough data | 
| **A/B Testing** | 8.8 (24 reviews) | Not enough data | 
| **Analytics** | 8.8 (25 reviews) | Not enough data | 

#### Integrations

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **CRM/Email Integrations** | 9.1 (23 reviews) | Not enough data | 
| **WCM Integrations** | 8.1 (19 reviews) | Not enough data | 
| **E-Commerce Integrations** | 9.1 (25 reviews) | Not enough data | 
| **Social Media Integrations** | 8.5 (20 reviews) | Not enough data | 

#### Generative AI

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **AI Text Generation** | 7.5 (20 reviews) | Not enough data | 

#### Agentic AI - Vulnerability Scanner

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (10 reviews) | Not enough data | 
| **Proactive Assistance** | 7.5 (10 reviews) | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 7.9/10 | 21 |
| **SmartrMail** | N/A | N/A |

#### Platform Basics

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Dynamic Segmentation** | 9.0 (17 reviews) | Not enough data | 
| **Journey Optimization** | 9.0 (16 reviews) | Not enough data | 

#### Platform Data

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Journey Reporting** | 8.5 (16 reviews) | Not enough data | 
| **Trends Reporting** | 8.3 (15 reviews) | Not enough data | 
| **Dashboards** | 8.8 (15 reviews) | Not enough data | 
| **Advanced Data Filtering** | 8.2 (15 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Journey Mapping** | 8.4 (16 reviews) | Not enough data | 
| **Integrations** | 9.2 (14 reviews) | Not enough data | 
| **Automated Alerts** | 8.3 (14 reviews) | Not enough data | 

#### Agentic AI - Customer Journey Analytics

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Autonomous Task Execution** | 6.0 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (5 reviews) | Not enough data | 
| **Adaptive Learning** | 6.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (6 reviews) | Not enough data | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 8.6/10 | 10 |
| **SmartrMail** | N/A | N/A |

#### Collection

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Authentification** | 7.4 (7 reviews) | Not enough data | 
| **Review Forms** | 8.8 (7 reviews) | Not enough data | 
| **Personalization** | 8.6 (6 reviews) | Not enough data | 
| **Engagement** | 8.6 (6 reviews) | Not enough data | 
| **Community Q&A** | 7.2 (6 reviews) | Not enough data | 

#### Agentic AI - Review Management

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Moderation

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Reviewer Validation** | 9.5 (7 reviews) | Not enough data | 
| **Response Types** | 9.0 (5 reviews) | Not enough data | 
| **Legal Agreements** | 9.3 (5 reviews) | Not enough data | 

#### Use Cases

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **E-commerce** | 9.8 (9 reviews) | Not enough data | 
| **Retail** | 8.9 (6 reviews) | Not enough data | 
| **Customer Service** | 9.7 (5 reviews) | Not enough data | 

#### Administration

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Incentives** | 9.3 (7 reviews) | Not enough data | 
| **Syndication** | 8.6 (6 reviews) | Not enough data | 
| **Insights** | 8.0 (5 reviews) | Not enough data | 
| **Content** | 8.0 (5 reviews) | Not enough data | 
| **Sampling** | 8.0 (5 reviews) | Not enough data | 

#### Display Options

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Badges** | 8.6 (6 reviews) | Not enough data | 
| **Widgets** | 8.3 (7 reviews) | Not enough data | 
| **Integration & APIs** | 8.3 (6 reviews) | Not enough data | 
| **Marketing** | 8.1 (6 reviews) | Not enough data | 

#### Generative AI

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **AI Text Generation** | 7.8 (6 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 7.4/10 | 6 |
| **SmartrMail** | N/A | N/A |

#### Customization

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | 
| **Conditional Logic** | 8.6 (6 reviews) | Not enough data | 
| **Multi-page Forms** | 7.0 (5 reviews) | Not enough data | 
| **Design** | 6.7 (5 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Embedded Forms** | 7.0 (5 reviews) | Not enough data | 
| **Offline Capability** | 7.7 (5 reviews) | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Payments** | Not enough data | Not enough data | 
| **Mobile Forms** | Not enough data | Not enough data | 

### WhatsApp Marketing

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | N/A | N/A |
| **SmartrMail** | N/A | N/A |

#### WhatsApp Messaging - WhatsApp Marketing

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Transactional Messages** | Not enough data | Not enough data | 
| **Bulk WhatsApp Messaging** | Not enough data | Not enough data | 
| **Conversational Messaging** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Promotional Messages** | Not enough data | Not enough data | 
| **Automated Replies** | Not enough data | Not enough data | 

#### WhatsApp Business Platform - WhatsApp Marketing

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Segmentation** | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | 
| **WhatsApp Commerce** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

### Personalization

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 6.9/10 | 17 |
| **SmartrMail** | N/A | N/A |

#### Agentic AI - Personalization

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (14 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (14 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.8 (14 reviews) | Not enough data | 
| **Proactive Assistance** | 6.3 (14 reviews) | Not enough data | 
| **Decision Making** | 7.4 (16 reviews) | Not enough data | 

### RCS Business Messaging

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | N/A | N/A |
| **SmartrMail** | N/A | N/A |

#### Messaging - RCS Business Messaging

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Rich Media** | Not enough data | Not enough data | 
| **Interactive Messages** | Not enough data | Not enough data | 
| **Branded Templates** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **Conversational RCS** | Not enough data | Not enough data | 
| **Transactional RCS** | Not enough data | Not enough data | 
| **Promotional RCS** | Not enough data | Not enough data | 

#### Security / Verification - RCS Business Messaging

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Verified Sender** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Authentification** | Not enough data | Not enough data | 

#### Analytics / Deliverability - RCS Business Messaging

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Read Receipts** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **SMS Fallback** | Not enough data | Not enough data | 

#### AI - RCS Business Messaging

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **AI** | Not enough data | Not enough data | 

### AI Marketing Agents

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | N/A | N/A |
| **SmartrMail** | N/A | N/A |

#### Performance Optimization & Learning - AI Marketing Agents

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Send-Time Optimization** | Not enough data | Not enough data | 
| **Autonomous A/B Testing** | Not enough data | Not enough data | 

#### Autonomous Campaign Orchestration - AI Marketing Agents 

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **End-to-End Campaign Execution** | Not enough data | Not enough data | 
| **Goal-Based Campaign Planning** | Not enough data | Not enough data | 
| **Cross-Channel Orchestration** | Not enough data | Not enough data | 
| **Conversational Campaign Setup** | Not enough data | Not enough data | 
| **Real-Time Campaign Adaptation** | Not enough data | Not enough data | 

#### AI Content Generation - AI Marketing Agents 

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Dynamic Content Optimization** | Not enough data | Not enough data | 
| **AI Copy Generation** | Not enough data | Not enough data | 
| **Personalized Content Creation** | Not enough data | Not enough data | 

#### Audience Intelligence & Segmentation - AI Marketing Agents 

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Lookalike Audience Modeling** | Not enough data | Not enough data | 
| **Behavioral Triggering** | Not enough data | Not enough data | 
| **Predictive Audience Segmentation** | Not enough data | Not enough data | 

#### Integrations & Data Connectivity - AI Marketing Agents 

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Event & Data Ingestion** | Not enough data | Not enough data | 
| **CRM & CDP Integration** | Not enough data | Not enough data | 

### Marketing Analytics

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | 7.8/10 | 27 |
| **SmartrMail** | N/A | N/A |

#### Marketing Operations

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **ROI Tracking** | 8.5 (19 reviews) | Not enough data | 
| **Data Collection** | 8.4 (18 reviews) | Not enough data | 
| **Customer Insights** | 8.8 (20 reviews) | Not enough data | 
| **Multi-User Access** | 8.8 (17 reviews) | Not enough data | 
| **Spend Management** | 7.3 (16 reviews) | Not enough data | 
| **White Label** | 7.6 (15 reviews) | Not enough data | 

#### Campaign Activity

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Campaign Insights** | 8.1 (18 reviews) | Not enough data | 
| **Reports and Dashboards** | 8.5 (23 reviews) | Not enough data | 
| **Campaign Stickiness** | 8.1 (17 reviews) | Not enough data | 
| **Multichannel Tracking** | 7.5 (17 reviews) | Not enough data | 
| **Brand Optimization** | 8.1 (17 reviews) | Not enough data | 
| **Predictive Analytics** | 8.1 (16 reviews) | Not enough data | 

#### Agentic AI - Marketing Analytics

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 7.6 (7 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (8 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Klaviyo** | N/A | N/A |
| **SmartrMail** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Klaviyo | SmartrMail | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Email Template Builder Software](https://www.g2.com/categories/email-template-builder)

**Unique to Klaviyo (14):** [AI Marketing Agents Software](https://www.g2.com/categories/ai-marketing-agents), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Pop-Up Builder Software](https://www.g2.com/categories/pop-up-builder), [Personalization Software](https://www.g2.com/categories/personalization), [Email Deliverability Tools](https://www.g2.com/categories/email-deliverability), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp), [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics), [Review Management Software](https://www.g2.com/categories/review-management-software), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing), [ RCS Business Messaging Software](https://www.g2.com/categories/rcs-business-messaging)

**Unique to SmartrMail (1):** [Email Marketing Software](https://www.g2.com/categories/email-marketing)


---
## Reviewer Demographics

### By Company Size

| Segment | Klaviyo | SmartrMail | 
|---|---|---|
| **Small-Business** | 82.2% | 52.6% | 
| **Mid-Market** | 16.1% | 36.8% | 
| **Enterprise** | 1.7% | 10.5% | 

### By Industry

#### Klaviyo

- **Retail:** 19.3%
- **Marketing and Advertising:** 12.7%
- **Apparel & Fashion:** 12.6%
- **Consumer Goods:** 11.6%
- **Health, Wellness and Fitness:** 7.2%
- **Food & Beverages:** 4.6%
- **Cosmetics:** 2.8%
- **Luxury Goods & Jewelry:** 2.2%
- **Sporting Goods:** 1.6%
- **Consumer Electronics:** 1.5%
- **Other:** 23.9%

#### SmartrMail

- **Retail:** 21.1%
- **Oil & Energy:** 5.3%
- **Medical Practice:** 5.3%
- **Marketing and Advertising:** 5.3%
- **Legal Services:** 5.3%
- **Information Technology and Services:** 5.3%
- **Human Resources:** 5.3%
- **Health, Wellness and Fitness:** 5.3%
- **E-Learning:** 5.3%
- **Education Management:** 5.3%
- **Other:** 31.6%

---
## Alternatives

### Alternatives to Klaviyo

- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14691 reviews)
- [Braze](https://www.g2.com/products/braze/reviews) — 4.5/5 stars (1682 reviews)
- [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1203 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4463 reviews)
- [Iterable](https://www.g2.com/products/iterable/reviews) — 4.4/5 stars (824 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (764 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (622 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14761 reviews)
- [Insider One](https://www.g2.com/products/insider-one/reviews) — 4.8/5 stars (1358 reviews)
- [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) — 4.2/5 stars (624 reviews)

### Alternatives to SmartrMail

- [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) — 4.3/5 stars (12969 reviews)
- [Omnisend](https://www.g2.com/products/omnisend/reviews) — 4.6/5 stars (1185 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2569 reviews)
- [Moosend](https://www.g2.com/products/moosend/reviews) — 4.6/5 stars (740 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14691 reviews)
- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7392 reviews)
- [Drip](https://www.g2.com/products/drip/reviews) — 4.4/5 stars (478 reviews)
- [MailerLite](https://www.g2.com/products/mailerlite/reviews) — 4.6/5 stars (1110 reviews)
- [Zoho Campaigns](https://www.g2.com/products/zoho-campaigns/reviews) — 4.3/5 stars (1036 reviews)
- [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1203 reviews)

---
## Top Discussions

### Klaviyo

- Title: [What is UTM tracking Klaviyo?](https://www.g2.com/discussions/what-is-utm-tracking-klaviyo) — 3 comments
  > **Top comment:** "You can add Google Analytics utm tracking data to your emails sent in Klayvio. This can be automated."
- Title: [how can i know the language for my clients](https://www.g2.com/discussions/13491-how-can-i-know-the-language-for-my-clients) — 3 comments, 1 upvote
  > **Top comment:** "You need to add a dynamic in your website when collecting data then use a segmentatino of your data into language preferences based on the tick..."
- Title: [What is Klaviyo used for?](https://www.g2.com/discussions/what-is-klaviyo-used-for) — 2 comments
  > **Top comment:** "It is a tool for email  marketing."
- Title: [Does Klaviyo integrate with Shopify?](https://www.g2.com/discussions/does-klaviyo-integrate-with-shopify) — 2 comments
  > **Top comment:** "Yes"
- Title: [Are their pre-built flows available?](https://www.g2.com/discussions/13499-are-their-pre-built-flows-available) — 2 comments, 1 upvote
  > **Top comment:** "You can set up any combination of new flows and even run split tests on  those in a flow. They also have video tutorials to do this."

### SmartrMail

- Title: [Do you have a free plan?](https://www.g2.com/discussions/do-you-have-a-free-plan) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, SmartrMail is free for stores with less than 1000 subscribers. You can send up to 5 emails per month on the free plan."
- Title: [How do you charge?](https://www.g2.com/discussions/how-do-you-charge) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We charge monthly per subscriber. There are no lock-ins. You can calculate your pricing here: https://www.smartrmail.com/pricing/"
- Title: [Do you offer support?](https://www.g2.com/discussions/do-you-offer-support-d1d5d8b0-4eb1-430b-81d3-b8cd5d532a24) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Our users rave about our support. We offer 24/5 live chat and email support on our paid plans."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/klaviyo-vs-smartrmail)