Compare Klaviyo and Salesmsg 
At a Glance
Market Segments
Small-Business (82.0% of reviews)
Small-Business (69.4% of reviews)
Entry-Level Pricing
No pricing available
Free
Klaviyo
Star Rating
(1,307)4.6 out of 5
Market Segments
Small-Business (82.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about KlaviyoSalesmsg
Star Rating
(372)4.7 out of 5
Market Segments
Small-Business (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Klaviyo excels in providing a comprehensive solution for both email and SMS marketing, with users appreciating the ability to manage campaigns under one platform. One user highlighted how Klaviyo's functionality allows social media managers to handle email marketing without needing specialized training.
- Users say that Salesmsg stands out for its user-friendly interface and continuous improvements, making it easy to navigate. Reviewers have noted that the platform effectively streamlines customer communication, which is crucial for maintaining connections, especially in a fast-paced environment.
- According to verified reviews, Klaviyo's implementation process is generally smooth, with many users praising its intuitive design. This ease of setup allows businesses to quickly start leveraging its features, which is particularly beneficial for small businesses looking to optimize their marketing efforts.
- Reviewers mention that Salesmsg shines in its customer support, with many users appreciating the quality and responsiveness of assistance. This has been a significant factor for users who rely on timely help to resolve issues and enhance their communication strategies.
- G2 reviewers highlight that while Klaviyo has a broader feature set, Salesmsg offers superior ease of use and customization options. Users have noted that Salesmsg's distinct alerts for received messages help maintain focus without being disruptive, which is a key advantage for teams managing multiple communications.
- Users report that Klaviyo's analytics capabilities are robust, allowing businesses to track performance effectively. However, some users feel that Salesmsg's reporting features are more straightforward, making it easier for small businesses to understand their communication metrics without getting overwhelmed by data.
Pricing
Entry-Level Pricing
Klaviyo
No pricing availableSalesmsg
Pay-As-You-Go
Free
Best for users who want to evaluate Salesmsg. Start with a free account and upgrade to a monthly or annual plan.
- Dedicated free account
- Upgrade at anytime
- Pay only for what you need
Free Trial
Klaviyo
Free Trial is available
Salesmsg
Free Trial is available
Ratings
Meets Requirements
9.0
954
9.3
310
Ease of Use
8.6
961
9.4
321
Ease of Setup
8.5
609
9.3
217
Ease of Admin
8.9
521
9.3
115
Quality of Support
8.4
909
9.2
282
Has the product been a good partner in doing business?
8.9
525
9.6
113
Product Direction (% positive)
8.9
905
9.5
317
Features by Category
Email Marketing
9.0
557
|
Verified
Not enough data
9.3
544
|
Verified
Not enough data
8.9
502
|
Verified
Not enough data
8.9
483
|
Verified
Not enough data
Online Marketing
7.8
380
|
Verified
Not enough data
8.3
403
|
Verified
Not enough data
8.7
436
|
Verified
Not enough data
8.7
452
Not enough data
8.2
252
Not enough data
Lead Management
8.5
354
Not enough data
8.4
273
Not enough data
9.0
509
|
Verified
Not enough data
7.8
221
Not enough data
8.5
358
|
Verified
Not enough data
8.5
399
|
Verified
Not enough data
8.4
333
|
Verified
Not enough data
8.2
286
|
Verified
Not enough data
Campaign Management
8.7
348
|
Verified
Not enough data
8.0
199
Not enough data
8.1
288
|
Verified
Not enough data
7.6
198
Not enough data
Social
Feature Not Available
Not enough data
7.8
196
Not enough data
7.8
189
Not enough data
7.5
184
Not enough data
7.8
258
|
Verified
Not enough data
Reporting & Analytics
8.5
487
|
Verified
Not enough data
8.3
416
|
Verified
Not enough data
8.4
427
|
Verified
Not enough data
8.4
442
|
Verified
Not enough data
7.6
200
Not enough data
Platform
8.5
334
|
Verified
Not enough data
8.7
315
|
Verified
Not enough data
8.9
317
|
Verified
Not enough data
8.3
208
|
Verified
Not enough data
7.8
194
|
Verified
Not enough data
8.9
320
|
Verified
Not enough data
8.0
160
Not enough data
Agentic AI - Marketing Automation
6.9
26
Not enough data
7.0
25
Not enough data
7.5
25
Not enough data
7.0
23
Not enough data
6.7
25
Not enough data
7.3
25
Not enough data
Integration
8.5
323
|
Verified
Not enough data
8.6
318
|
Verified
Not enough data
8.4
264
|
Verified
Not enough data
Messenger
7.6
14
9.1
23
6.4
14
7.2
22
6.5
14
8.4
23
6.3
13
9.2
23
Channels
6.4
13
7.8
23
7.4
14
7.6
22
6.5
14
9.6
23
6.3
13
7.3
22
6.9
13
7.5
22
Customers
8.3
14
9.3
23
7.7
14
9.1
23
7.3
13
9.1
23
6.9
13
9.0
23
6.9
14
8.7
23
Agentic AI - Conversational Marketing
Not enough data
7.0
9
Not enough data
8.1
9
Not enough data
7.8
9
Not enough data
7.5
8
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
6.9
9
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Diagnosis
8.2
29
Not enough data
8.6
30
Not enough data
8.4
32
Not enough data
8.5
31
Not enough data
Tracking
8.3
28
Not enough data
7.9
28
Not enough data
9.0
35
Not enough data
8.7
31
Not enough data
8.6
28
Not enough data
Reporting
9.1
33
Not enough data
8.7
29
Not enough data
8.7
29
Not enough data
8.4
27
Not enough data
Agentic AI - Email Deliverability
8.2
14
Not enough data
8.1
15
Not enough data
8.0
14
Not enough data
7.3
14
Not enough data
8.0
14
Not enough data
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
8.6
427
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
348
|
Verified
Not enough data
8.8
259
Not enough data
Edit
8.4
359
|
Verified
Not enough data
8.8
422
|
Verified
Not enough data
8.3
334
|
Verified
Not enough data
Logistics
8.7
428
|
Verified
Not enough data
7.9
340
|
Verified
Not enough data
8.8
402
|
Verified
Not enough data
8.4
198
Not enough data
Generative AI
7.5
66
Not enough data
7.4
52
Not enough data
Agentic AI - Email Template Builder
6.4
19
Not enough data
7.0
19
Not enough data
Text Messaging
8.6
151
8.4
243
8.1
101
9.5
268
8.8
133
|
Verified
8.8
239
8.3
115
|
Verified
8.6
242
8.7
126
|
Verified
8.1
225
8.5
107
8.3
221
8.9
135
|
Verified
8.9
240
8.7
55
8.7
225
SMS Platform
8.6
135
|
Verified
8.1
220
8.9
135
|
Verified
8.5
227
Feature Not Available
7.6
189
Feature Not Available
7.4
196
8.3
63
7.5
198
8.8
111
|
Verified
8.1
209
Agentic AI - SMS Marketing
6.8
11
7.2
32
6.7
10
7.8
31
6.8
10
7.7
31
6.7
10
7.5
31
6.8
10
7.4
31
7.0
10
7.4
31
Channels
Not enough data
8.3
28
Not enough data
8.4
29
Not enough data
8.2
27
Design
Not enough data
8.7
29
Not enough data
Feature Not Available
Not enough data
9.1
29
Not enough data
9.0
29
Not enough data
8.5
27
Generative AI
Not enough data
7.8
27
Not enough data
8.1
27
Data Sourcing
8.4
76
Not enough data
8.3
68
Not enough data
8.5
96
Not enough data
8.5
91
Not enough data
Intelligence
8.6
105
Not enough data
8.1
73
Not enough data
8.0
68
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design and Customization
9.0
24
Not enough data
8.9
25
Not enough data
9.1
24
Not enough data
8.9
22
Not enough data
Campaigns
8.8
24
Not enough data
8.9
22
Not enough data
8.8
24
Not enough data
8.8
25
Not enough data
Integrations
9.1
23
Not enough data
8.1
19
Not enough data
9.1
25
Not enough data
8.5
20
Not enough data
Generative AI
7.5
20
Not enough data
Agentic AI - Vulnerability Scanner
6.8
10
Not enough data
7.5
10
Not enough data
Platform Basics
9.0
17
Not enough data
9.0
16
Not enough data
Platform Data
8.5
16
Not enough data
8.3
15
Not enough data
8.8
15
Not enough data
8.2
15
Not enough data
Platform Additional Functionality
8.4
16
Not enough data
9.2
14
Not enough data
8.3
14
Not enough data
Agentic AI - Customer Journey Analytics
6.0
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
6.9
6
Not enough data
Collection
7.4
7
Not enough data
8.8
7
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
7.2
6
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
9.5
7
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Use Cases
9.8
9
Not enough data
8.9
6
Not enough data
9.7
5
Not enough data
Administration
9.3
7
Not enough data
8.6
6
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Display Options
8.6
6
Not enough data
8.3
7
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
Generative AI
7.8
6
Not enough data
Messaging Channels
Not enough data
9.7
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.9
6
Administration
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.1
6
Customization
Not enough data
Not enough data
8.6
6
Not enough data
7.0
5
Not enough data
6.7
5
Not enough data
Additional Functionality
7.0
5
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.9
16
Not enough data
7.3
16
Not enough data
7.2
16
Communication
Not enough data
8.9
18
Not enough data
9.6
18
Not enough data
8.8
18
Not enough data
9.6
18
Not enough data
Feature Not Available
Internal Use
Not enough data
Feature Not Available
Not enough data
9.5
18
Not enough data
9.4
17
Not enough data
8.7
18
Not enough data
9.1
18
Not enough data
9.4
18
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
6.9
14
Not enough data
7.0
14
Not enough data
6.9
15
Not enough data
6.8
14
Not enough data
6.3
14
Not enough data
7.4
16
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
7.8
9
Not enough data
7.3
8
Not enough data
8.8
8
Not enough data
9.3
9
Not enough data
Not enough data
Contacts
Not enough data
9.8
9
Not enough data
9.0
8
Not enough data
8.8
8
Insights
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
7.5
8
Not enough data
9.0
8
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Campaigns
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
8.5
19
Not enough data
8.4
18
Not enough data
8.8
20
Not enough data
8.8
17
Not enough data
7.3
16
Not enough data
7.6
15
Not enough data
Campaign Activity
8.1
18
Not enough data
8.5
23
Not enough data
8.1
17
Not enough data
7.5
17
Not enough data
8.1
17
Not enough data
8.1
16
Not enough data
Agentic AI - Marketing Analytics
7.6
7
Not enough data
7.6
7
Not enough data
7.9
8
Not enough data
Features
Not enough data
8.2
17
Not enough data
7.8
17
Not enough data
9.2
17
Not enough data
7.6
17
Not enough data
7.0
17
Not enough data
7.9
17
Categories
Categories
Shared Categories
Klaviyo and Salesmsg are categorized as SMS Marketing, Conversational Marketing, and RCS Business Messaging
Unique Categories
Salesmsg is categorized as Proactive Notification, Live Chat, Customer Communications Management, Mobile Marketing, Appointment Reminder, Contact Center, Auto Dialer, Call Center Infrastructure (CCI), Shared Inbox, Outbound Call Tracking, Google Workspace Communication Tools, Emergency Notification, and AI Sales Assistant
Reviews
Reviewers' Company Size
Klaviyo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesmsg
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.2%
Apparel & Fashion
12.6%
Marketing and Advertising
12.5%
Consumer Goods
11.8%
Health, Wellness and Fitness
7.3%
Other
36.6%
Health, Wellness and Fitness
8.4%
Real Estate
7.0%
Consumer Services
5.6%
Insurance
4.7%
Marketing and Advertising
4.7%
Other
69.6%
Alternatives
Discussions
how can i know the language for my clients
3 Comments
AJ
You need to add a dynamic in your website when collecting data then use a segmentatino of your data into language preferences based on the tick...Read more
What is UTM tracking Klaviyo?
3 Comments
CC
You can add Google Analytics utm tracking data to your emails sent in Klayvio. This can be automated.Read more
Are their pre-built flows available?
2 Comments
AJ
You can set up any combination of new flows and even run split tests on those in a flow. They also have video tutorials to do this.Read more
Does Salesmsg have a mobile app?
5 Comments
ME
Yes! It works great too. You can message and call from it.Read more
Does Salesmsg integrate with HubSpot?
3 Comments
CC
It does! They even put together a video about it: https://app.hubspot.com/ecosystem/420960/marketplace/apps/marketing/live-chat/salesmsg
Just login to your...Read more
Salesmsg has no more discussions with answers
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