Introducing G2.ai, the future of software buying.Try now
Compare Klaviyo and Manychat 
Featured Products
At a Glance
Market Segments
Small-Business (81.2% of reviews)
Small-Business (89.3% of reviews)
Entry-Level Pricing
No pricing available
Free Trial Per Month
Klaviyo
Star Rating
(1,143)4.6 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about KlaviyoManychat
Star Rating
(157)4.5 out of 5
Market Segments
Small-Business (89.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Klaviyo excels in overall user satisfaction, reflected in its higher G2 Scores across multiple categories, including Marketing Automation and SMS Marketing. Users appreciate its easy integration with various marketplaces and the ability to schedule campaigns with simple A/B testing.
- Users say Manychat shines in its user-friendly interface for chatbot marketing, making it easy to create funnels for different businesses. Reviewers highlight its intuitive design and the availability of pre-made templates that cater to specific industries, such as gyms and restaurants.
- According to verified reviews, Klaviyo's workflow structure is particularly compelling for teams, with users noting that it allows for effective collaboration on page flows and automations. This feature is often praised for enhancing productivity in marketing efforts.
- Reviewers mention that Manychat is particularly effective for driving client engagement across multiple social platforms, such as Instagram and Facebook Messenger. Users appreciate how it automates conversations, saving time and improving response rates, which is crucial for maintaining customer relationships.
- G2 reviewers highlight that while Klaviyo has a robust set of features for email marketing, including rich segmentation options and dynamic content, it may not be as straightforward for users who are new to email marketing compared to Manychat's simpler setup process.
- Users report that Manychat's automation capabilities are impressive, with features that allow for two-way text messaging and automatic replies. This level of automation is particularly beneficial for businesses looking to enhance their customer service without extensive manual input.
Pricing
Entry-Level Pricing
Klaviyo
No pricing availableManychat
Free
Free Trial
Per Month
Our free plan includes:
- Unlimited custom flows
- Up to 1,000 contacts
- 10 customer Tags
Free Trial
Klaviyo
Free Trial is available
Manychat
Free Trial is available
Ratings
Meets Requirements
9.0
872
9.0
109
Ease of Use
8.7
877
8.8
112
Ease of Setup
8.5
530
8.9
74
Ease of Admin
8.9
483
9.1
64
Quality of Support
8.4
832
8.3
100
Has the product been a good partner in doing business?
9.0
486
8.9
62
Product Direction (% positive)
9.0
821
9.1
102
Features by Category
Email Marketing
9.0
518
|
Verified
8.5
33
|
Verified
9.2
508
|
Verified
8.8
32
|
Verified
8.9
492
|
Verified
8.9
14
8.9
454
|
Verified
8.8
30
|
Verified
Online Marketing
7.8
372
|
Verified
8.0
36
|
Verified
8.3
397
|
Verified
8.6
38
|
Verified
8.7
426
|
Verified
8.3
28
|
Verified
8.7
442
9.1
41
|
Verified
8.2
249
8.7
15
Lead Management
8.5
344
9.1
40
|
Verified
8.4
271
8.6
16
9.0
462
|
Verified
9.1
37
|
Verified
7.8
218
8.8
33
|
Verified
8.5
352
|
Verified
9.1
35
|
Verified
8.5
393
|
Verified
8.6
33
|
Verified
8.4
332
|
Verified
9.1
36
|
Verified
8.2
282
|
Verified
8.7
33
|
Verified
Campaign Management
8.7
347
|
Verified
8.4
15
8.0
199
8.8
33
|
Verified
8.1
289
|
Verified
8.8
31
|
Verified
7.6
199
8.1
13
Social
Feature Not Available
8.7
14
7.8
196
9.0
14
7.8
189
9.4
13
7.5
184
9.3
39
|
Verified
7.8
259
|
Verified
9.5
38
|
Verified
Reporting & Analytics
8.5
465
|
Verified
8.7
39
|
Verified
8.3
415
|
Verified
8.0
16
8.3
424
|
Verified
8.3
34
|
Verified
8.4
436
|
Verified
8.3
32
|
Verified
7.6
201
8.8
12
Platform
8.5
323
|
Verified
9.2
10
8.7
304
|
Verified
9.0
13
8.9
314
|
Verified
8.8
34
|
Verified
8.3
208
|
Verified
8.9
11
7.8
194
|
Verified
8.5
24
|
Verified
8.8
315
|
Verified
9.2
30
|
Verified
8.0
160
9.1
27
|
Verified
Agentic AI - Marketing Automation
7.0
26
Not enough data
7.0
25
Not enough data
7.4
24
Not enough data
7.1
24
Not enough data
6.9
25
Not enough data
7.4
26
Not enough data
Integration
8.4
317
|
Verified
9.0
31
|
Verified
8.5
311
|
Verified
8.9
30
|
Verified
8.4
261
|
Verified
8.9
27
|
Verified
User Provisioning and Governance ToolsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
User on/off Boarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
7.4
13
9.0
57
|
Verified
6.4
13
7.8
54
|
Verified
6.3
13
8.7
62
|
Verified
6.0
12
8.9
55
|
Verified
Channels
6.1
12
9.2
63
|
Verified
7.2
13
8.8
52
|
Verified
6.3
13
7.3
34
|
Verified
6.0
12
7.1
14
6.7
12
7.4
28
|
Verified
Customers
8.2
13
8.6
54
|
Verified
7.6
13
8.5
53
|
Verified
7.1
12
7.9
56
|
Verified
6.7
12
9.2
55
|
Verified
7.1
12
8.7
59
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Diagnosis
8.2
28
Not enough data
8.5
28
Not enough data
8.2
29
Not enough data
8.4
29
Not enough data
Tracking
8.2
26
Not enough data
7.8
27
Not enough data
8.8
30
Not enough data
8.6
28
Not enough data
8.5
27
Not enough data
Reporting
9.0
29
Not enough data
8.7
28
Not enough data
8.6
28
Not enough data
8.4
27
Not enough data
Agentic AI - Email Deliverability
8.2
14
Not enough data
8.1
15
Not enough data
8.0
14
Not enough data
7.3
14
Not enough data
8.0
14
Not enough data
Templates
8.5
425
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
348
|
Verified
Not enough data
8.8
256
Not enough data
Edit
8.4
354
|
Verified
Not enough data
8.8
416
|
Verified
Not enough data
8.3
332
|
Verified
Not enough data
Logistics
8.7
419
|
Verified
Not enough data
7.9
340
|
Verified
Not enough data
8.8
394
|
Verified
Not enough data
8.4
195
Not enough data
Generative AI
7.5
64
Not enough data
7.4
51
Not enough data
Agentic AI - Email Template Builder
6.4
19
Not enough data
7.0
19
Not enough data
Text Messaging
8.6
138
8.8
11
|
Verified
8.0
100
9.1
9
|
Verified
8.8
133
|
Verified
9.5
11
|
Verified
8.3
116
|
Verified
10.0
13
|
Verified
8.7
125
|
Verified
Not enough data
8.5
107
Not enough data
8.8
130
|
Verified
Not enough data
8.6
53
Feature Not Available
SMS Platform
8.6
135
|
Verified
8.9
11
|
Verified
8.9
133
|
Verified
9.9
13
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.2
62
Feature Not Available
8.8
112
|
Verified
Not enough data
Agentic AI - SMS Marketing
6.8
11
Not enough data
6.7
10
Not enough data
6.8
10
Not enough data
6.7
10
Not enough data
6.8
10
Not enough data
7.0
10
Not enough data
Data Sourcing
8.4
76
Not enough data
8.3
68
Not enough data
8.5
96
Not enough data
8.5
91
Not enough data
Intelligence
8.6
105
Not enough data
8.1
73
Not enough data
8.0
68
Not enough data
Design and Customization
8.8
20
Not enough data
8.7
21
Not enough data
9.0
21
Not enough data
8.9
21
Not enough data
Campaigns
8.7
22
Not enough data
8.8
20
Not enough data
8.6
22
Not enough data
8.6
22
Not enough data
Integrations
9.0
21
Not enough data
8.0
18
Not enough data
8.9
21
Not enough data
8.4
19
Not enough data
Generative AI
7.5
20
Not enough data
Agentic AI - Vulnerability Scanner
6.8
10
Not enough data
7.5
10
Not enough data
Platform Basics
9.2
14
Not enough data
8.8
14
Not enough data
Platform Data
8.4
15
Not enough data
8.2
14
Not enough data
8.7
14
Not enough data
8.3
13
Not enough data
Platform Additional Functionality
8.3
15
Not enough data
9.1
13
Not enough data
8.3
14
Not enough data
Agentic AI - Customer Journey Analytics
6.0
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
6.9
6
Not enough data
Collection
6.9
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
7.2
6
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
9.4
6
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Use Cases
9.8
7
Not enough data
8.9
6
Not enough data
9.7
5
Not enough data
Administration
9.3
7
Not enough data
8.6
6
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Display Options
8.6
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
7.7
5
Not enough data
Generative AI
7.8
6
Not enough data
Customization
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
6.9
14
Not enough data
7.0
14
Not enough data
6.9
15
Not enough data
6.8
14
Not enough data
6.3
14
Not enough data
7.2
15
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Marketing Operations
8.2
16
Not enough data
8.3
17
Not enough data
8.5
17
Not enough data
8.8
16
Not enough data
7.1
15
Not enough data
7.4
14
Not enough data
Campaign Activity
7.9
17
Not enough data
8.3
18
Not enough data
8.0
16
Not enough data
7.3
16
Not enough data
8.0
16
Not enough data
8.0
15
Not enough data
Agentic AI - Marketing Analytics
7.6
7
Not enough data
7.6
7
Not enough data
7.9
8
Not enough data
Categories
Categories
Shared Categories
Klaviyo and Manychat are categorized as SMS Marketing, Conversational Marketing, and Marketing Automation
Unique Categories
Manychat is categorized as Social Commerce Platforms and User Provisioning and Governance Tools
Reviews
Reviewers' Company Size
Klaviyo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Manychat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.2%
Marketing and Advertising
12.6%
Apparel & Fashion
12.6%
Consumer Goods
12.1%
Health, Wellness and Fitness
7.4%
Other
36.1%
Marketing and Advertising
36.2%
Real Estate
5.7%
Health, Wellness and Fitness
5.0%
Retail
3.5%
Information Technology and Services
3.5%
Other
46.1%
Alternatives
Discussions
how can i know the language for my clients
3 Comments
AJ
You need to add a dynamic in your website when collecting data then use a segmentatino of your data into language preferences based on the tick...Read more
What is UTM tracking Klaviyo?
3 Comments
CC
You can add Google Analytics utm tracking data to your emails sent in Klayvio. This can be automated.Read more
Are their pre-built flows available?
2 Comments
AJ
You can set up any combination of new flows and even run split tests on those in a flow. They also have video tutorials to do this.Read more
My broadcast delivery percentage keeps getting low, how do I maintain it to be at 100%?
1 Comment
BA
Agree if I'm in already then I might see the the performance.Read more
When will it be possible to connect the bot to Telegram or deploy it on the website?
1 Comment
DM
Inside the flow itself, create a button for transferring people to Telegram (group, channel, etc.).Read more
Is there a possibility that ManyChat will be banned by FB using their (FB) own chatbot?
1 Comment
Official Response from Manychat
Hi Eric,
ManyChat itself can't get your FB page or Messenger banned but if you don't follow Facebook's rules, then you could get in trouble.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
