# Klarna vs PayPal Payments Comparison --- ## AI Generated Summary - **G2 reviewers report** that PayPal Payments excels in user satisfaction, boasting a significantly higher overall score compared to Klarna. Users appreciate its **ease of use** , with one reviewer noting, "I find PayPal Payments easy to use for collecting payments and transferring money efficiently." - **According to verified reviews** , PayPal Payments offers a smoother implementation process, with users highlighting the **intuitive setup** that allows for quick onboarding. One user mentioned, "Setting up PayPal Payments was also very easy," which contrasts with Klarna's more complex setup experience. - **Users say** that PayPal Payments provides superior support quality, with a score that reflects a strong commitment to customer service. Reviewers have noted the convenience of features like **auto bank transfers** , which streamline transactions, while Klarna's support has received mixed feedback, with some users expressing dissatisfaction. - **Reviewers mention** that PayPal Payments is highly versatile, making it a preferred choice for small businesses. One user highlighted its universal appeal, stating, "I like that it has a lot of partners in the local payment gateway," which enhances its usability across different markets, whereas Klarna is more focused on specific payment options. - **According to recent user feedback** , Klarna shines in offering flexible payment options, particularly with its Buy Now, Pay Later feature. Users appreciate the ability to split purchases into manageable payments, which is especially beneficial during tough financial times, although this flexibility does not compensate for its lower overall satisfaction ratings. - **G2 reviewers report** that while Klarna has a strong focus on installment payments, it struggles with overall user experience, reflected in its lower ratings for **ease of use** and **customer satisfaction**. Users have noted that while the concept is appealing, the execution lacks the seamlessness found in PayPal Payments. | | Klarna | PayPal Payments | |---|---|---| | **Star Rating** | 3.2 out of 5 | 4.4 out of 5 | | **Total Reviews** | 58 | 2,746 | | **Largest Market Segment** | Small-Business (81.5% of reviews) | Small-Business (64.8% of reviews) | | **Entry Level Price** | No pricing available | $0 per month | --- ## Top Pros & Cons ### Klarna Pros: - Flexible Payments (3 reviews) - Ease of Use (2 reviews) Cons: - Complex Setup (1 reviews) - Fraudulent Activities (1 reviews) ### PayPal Payments Pros: - Ease of Use (474 reviews) - Easy Payments (326 reviews) Cons: - High Fees (234 reviews) - Expensive (196 reviews) --- ## Ratings Comparison | Rating | Klarna | PayPal Payments | |---|---|---| | **Meets Requirements** | 7.1 (30 reviews) | 9.0 (2231 reviews) | | **Ease of Use** | 7.0 (30 reviews) | 9.1 (2262 reviews) | | **Ease of Setup** | 8.1 (8 reviews) | 8.9 (722 reviews) | | **Ease of Admin** | Not enough data | 8.4 (329 reviews) | | **Quality of Support** | 6.4 (28 reviews) | 8.3 (2107 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 8.1 (326 reviews) | | **Product Direction (% positive)** | 5.7 (30 reviews) | 8.3 (2199 reviews) | --- ## Pricing ### Klarna #### Entry-Level Pricing No pricing available #### Free Trial No information available ### PayPal Payments #### Entry-Level Pricing Plan: On Website - Basic Price: $0 per month Key Features: - Accept credit cards and PayPal on your site - Swipe cards in your store and on the go - Create and email invoices for fast payment [Browse all 3 editions](https://www.g2.com/products/paypal/pricing) #### Free Trial No --- ## Features Comparison By Category ### Payment Gateways | Product | Score | Reviews | |---|---|---| | **Klarna** | N/A | N/A | | **PayPal Payments** | 8.7/10 | 2090 | #### Payment Options | Feature | Klarna | PayPal Payments | |---|---|---| | **Coupons, Discounts, Promotions, and Gift Cards** | Not enough data | Feature Not Available | | **Recurring Billing** | Not enough data | Feature Not Available | | **Instant Payment** | Not enough data | 9.0 (1617 reviews) | | **Accepted Credit Cards and Debit Cards** | Not enough data | 9.2 (1630 reviews) | | **ACH Payments and eCheck Processing** | Not enough data | 8.4 (1177 reviews) | | **Split Payments** | Not enough data | 8.4 (1109 reviews) | | **Real-Time Payments** | Not enough data | Feature Not Available | | **Multi-Currency** | Not enough data | 9.0 (611 reviews) | | **Self Service Portal** | Not enough data | 9.1 (629 reviews) | #### Administration | Feature | Klarna | PayPal Payments | |---|---|---| | **Reporting/Dashboards** | Not enough data | Feature Not Available | | **User, Role, and Access Management** | Not enough data | Feature Not Available | | **Payout Time** | Not enough data | 8.5 (1523 reviews) | | **Manual Payment Entry** | Not enough data | 8.6 (1363 reviews) | | **Dispute Resolution** | Not enough data | Feature Not Available | | **Omnichannel** | Not enough data | 8.6 (494 reviews) | | **Levels 1 & 2** | Not enough data | 8.5 (477 reviews) | | **Level 3** | Not enough data | 8.4 (463 reviews) | #### Security | Feature | Klarna | PayPal Payments | |---|---|---| | **PCI Compliance** | Not enough data | 8.6 (646 reviews) | | **Fraud Protection Tools** | Not enough data | Feature Not Available | | **Data Tokenization** | Not enough data | 8.7 (1169 reviews) | | **Two-Factor Authentication** | Not enough data | 8.8 (1361 reviews) | | **POS Verification** | Not enough data | 8.7 (480 reviews) | #### Development | Feature | Klarna | PayPal Payments | |---|---|---| | **Customization (Fields, Objects, and Layouts)** | Not enough data | 8.4 (1289 reviews) | | **APIs** | Not enough data | Feature Not Available | | **Accounting Software Integration** | Not enough data | 8.5 (1108 reviews) | | **E-Commerce Software Integration** | Not enough data | 8.7 (1207 reviews) | #### Platform | Feature | Klarna | PayPal Payments | |---|---|---| | **Performance and Reliability** | Not enough data | 8.9 (1473 reviews) | | **Internationalization - Currency/Language** | Not enough data | 8.9 (1350 reviews) | | **Internationalization - Operating Country** | Not enough data | 8.9 (1329 reviews) | | **API / Integrations** | Not enough data | 8.7 (1082 reviews) | | **PCI Regulation Compliance** | Not enough data | 8.6 (1072 reviews) | | **Supplemental Technology** | Not enough data | Feature Not Available | | **Accounting integration** | Not enough data | 8.6 (475 reviews) | | **E-commerce Integration** | Not enough data | 8.9 (507 reviews) | #### Agentic AI - Payment Gateways | Feature | Klarna | PayPal Payments | |---|---|---| | **Autonomous Task Execution** | Not enough data | 9.1 (69 reviews) | | **Cross-system Integration** | Not enough data | 8.8 (68 reviews) | | **Decision Making** | Not enough data | 8.8 (68 reviews) | ### Installment Payment and Buy Now Pay Later (BNPL) | Product | Score | Reviews | |---|---|---| | **Klarna** | 7.1/10 | 28 | | **PayPal Payments** | 9.1/10 | 219 | #### Administration - Installment Payment and Buy Now Pay Later (BNPL) | Feature | Klarna | PayPal Payments | |---|---|---| | **Email Notifications** | 7.6 (20 reviews) | 9.1 (186 reviews) | | **Invoicing** | 7.0 (16 reviews) | 9.1 (179 reviews) | | **Customer Portal** | 7.1 (19 reviews) | 8.9 (184 reviews) | | **Loyalty Management** | 5.5 (14 reviews) | 8.7 (171 reviews) | #### Payment Tools - Installment Payment and Buy Now Pay Later (BNPL) | Feature | Klarna | PayPal Payments | |---|---|---| | **Payment Gateway** | 7.4 (23 reviews) | 9.0 (188 reviews) | | **Payment Tracking** | 7.9 (21 reviews) | 8.9 (186 reviews) | | **E-commerce Integration** | 7.0 (18 reviews) | 9.0 (172 reviews) | | **Payment Scheduling** | 7.5 (23 reviews) | 8.9 (176 reviews) | #### Agentic AI - Installment Payment and Buy Now Pay Later (BNPL) features | Feature | Klarna | PayPal Payments | |---|---|---| | **Adaptive Learning** | Not enough data | 9.4 (36 reviews) | | **Proactive Assistance** | Not enough data | 9.3 (36 reviews) | | **Decision Making** | Not enough data | 9.4 (36 reviews) | ### Payment Processing | Product | Score | Reviews | |---|---|---| | **Klarna** | N/A | N/A | | **PayPal Payments** | 8.8/10 | 799 | #### Payment Processing | Feature | Klarna | PayPal Payments | |---|---|---| | **Encryption** | Not enough data | 9.3 (273 reviews) | | **Credit Card Processing** | Not enough data | 9.1 (236 reviews) | | **Mobile Payments** | Not enough data | 9.3 (248 reviews) | | **Digital Wallet Integration** | Not enough data | 9.2 (256 reviews) | | **Debit/Credit Card Processing** | Not enough data | Not enough data | | **Online Payments** | Not enough data | Not enough data | | **Partial Payments** | Not enough data | Not enough data | | **In-Person Payments** | Not enough data | Not enough data | | **Digital Wallet Payments** | Not enough data | Not enough data | #### Administration | Feature | Klarna | PayPal Payments | |---|---|---| | **Reporting & Analytics** | Not enough data | 9.0 (228 reviews) | | **E-commerce Integration** | Not enough data | 9.1 (240 reviews) | | **Processing Fees** | Not enough data | 7.4 (290 reviews) | | **POS Integration** | Not enough data | 8.9 (209 reviews) | | **Omnichannel** | Not enough data | 8.6 (494 reviews) | | **Levels 1 & 2** | Not enough data | 8.5 (477 reviews) | | **Level 3** | Not enough data | 8.4 (463 reviews) | | **Payment Gateway Integration** | Not enough data | Not enough data | | **ACH Payment Processing** | Not enough data | Not enough data | | **Cryptocurrency Processing** | Not enough data | Not enough data | #### Payment Options | Feature | Klarna | PayPal Payments | |---|---|---| | **Multi-Currency** | Not enough data | 9.0 (611 reviews) | | **Self Service Portal** | Not enough data | 9.1 (629 reviews) | #### Security | Feature | Klarna | PayPal Payments | |---|---|---| | **POS Verification** | Not enough data | 8.7 (480 reviews) | #### Platform | Feature | Klarna | PayPal Payments | |---|---|---| | **Accounting integration** | Not enough data | 8.6 (475 reviews) | | **E-commerce Integration** | Not enough data | 8.9 (507 reviews) | #### Additional Functionality | Feature | Klarna | PayPal Payments | |---|---|---| | **Data Synchronization** | Not enough data | Not enough data | | **Transaction Monitoring** | Not enough data | Not enough data | | **Purchasing & Receiving** | Not enough data | Not enough data | | **Contactless NFC** | Not enough data | Not enough data | | **Offline Access** | Not enough data | Not enough data | | **Electronic Signature** | Not enough data | Not enough data | | **PCI Compliance** | Not enough data | Not enough data | | **Credit Card Management** | Not enough data | Not enough data | | **Fraud Detection** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Returns Management** | Not enough data | Not enough data | | **Discount Management** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Barcode/Ticket Scanning** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Recurring/Subscription Billing** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Transaction History** | Not enough data | Not enough data | | **Mobile Card Reader** | Not enough data | Not enough data | | **Sales Tax Management** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Receipt Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Cash Management** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Gift Card Management** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Multiple Payment Options** | Not enough data | Not enough data | | **Loyalty Program** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Expense Tracking** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **Payment Links** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Payment Fraud Prevention** | Not enough data | Not enough data | | **Payment Reconciliation** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | ### Payments Orchestration | Product | Score | Reviews | |---|---|---| | **Klarna** | N/A | N/A | | **PayPal Payments** | 9.3/10 | 63 | #### Architecture | Feature | Klarna | PayPal Payments | |---|---|---| | **Unified API** | Not enough data | 9.1 (47 reviews) | | **POL** | Not enough data | 9.1 (46 reviews) | | **Integrations** | Not enough data | 9.5 (49 reviews) | #### Processing | Feature | Klarna | PayPal Payments | |---|---|---| | **Validation** | Not enough data | 9.4 (49 reviews) | | **Automation** | Not enough data | 9.4 (49 reviews) | | **Cross Border** | Not enough data | 9.3 (48 reviews) | | **Routing** | Not enough data | 9.5 (48 reviews) | | **Reconciliation** | Not enough data | 9.5 (48 reviews) | #### Risk & Compliance | Feature | Klarna | PayPal Payments | |---|---|---| | **Failed payments** | Not enough data | 9.1 (46 reviews) | | **Tokenization** | Not enough data | 9.2 (48 reviews) | | **Compliance** | Not enough data | 9.4 (48 reviews) | #### Analytics | Feature | Klarna | PayPal Payments | |---|---|---| | **Consolidation** | Not enough data | 9.3 (48 reviews) | | **Optimization** | Not enough data | 9.4 (48 reviews) | | **Fraud** | Not enough data | 9.0 (48 reviews) | #### Agentic AI - Payments Orchestration | Feature | Klarna | PayPal Payments | |---|---|---| | **Autonomous Task Execution** | Not enough data | 9.5 (39 reviews) | | **Cross-system Integration** | Not enough data | 9.5 (39 reviews) | ### Live Commerce | Product | Score | Reviews | |---|---|---| | **Klarna** | N/A | N/A | | **PayPal Payments** | N/A | N/A | #### Engagement | Feature | Klarna | PayPal Payments | |---|---|---| | **Live streaming** | Not enough data | Not enough data | | **Live chat discussions** | Not enough data | Not enough data | | **Social media** | Not enough data | Not enough data | | **One-to-one call scheduling** | Not enough data | Not enough data | | **Omnichannel livestreaming ** | Not enough data | Not enough data | | **Stream sharing** | Not enough data | Not enough data | | **Product demonstrations** | Not enough data | Not enough data | #### Integration | Feature | Klarna | PayPal Payments | |---|---|---| | **Shopping cart** | Not enough data | Not enough data | | **Social media** | Not enough data | Not enough data | | **Video analytics tools** | Not enough data | Not enough data | | **Campaign management tool** | Not enough data | Not enough data | | **CRM & Data Platform Integration** | Not enough data | Not enough data | | **Smartphone and DSLR ** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | #### Live selling | Feature | Klarna | PayPal Payments | |---|---|---| | **Social media** | Not enough data | Not enough data | | **Marketplaces** | Not enough data | Not enough data | | **Lead capturing and distribution** | Not enough data | Not enough data | | **E-commerce platform** | Not enough data | Not enough data | #### Analytics | Feature | Klarna | PayPal Payments | |---|---|---| | **Data Capture** | Not enough data | Not enough data | | **Reporting** | Not enough data | Not enough data | | **Campaign performance** | Not enough data | Not enough data | | **Product Insights** | Not enough data | Not enough data | #### Generative AI | Feature | Klarna | PayPal Payments | |---|---|---| | **AI Text-to-3D** | Not enough data | Not enough data | ### SAP Store | Product | Score | Reviews | |---|---|---| | **Klarna** | N/A | N/A | | **PayPal Payments** | 9.8/10 | 18 | #### Agentic AI - SAP Store | Feature | Klarna | PayPal Payments | |---|---|---| | **Autonomous Task Execution** | Not enough data | 9.7 (17 reviews) | | **Multi-step Planning** | Not enough data | 9.7 (17 reviews) | | **Cross-system Integration** | Not enough data | 9.8 (17 reviews) | | **Adaptive Learning** | Not enough data | 9.8 (17 reviews) | | **Natural Language Interaction** | Not enough data | 9.9 (17 reviews) | | **Proactive Assistance** | Not enough data | 9.8 (17 reviews) | | **Decision Making** | Not enough data | 9.9 (17 reviews) | --- ## Categories **Shared Categories (1):** [Installment Payment and Buy Now Pay Later (BNPL) Software](https://www.g2.com/categories/installment-payment-and-buy-now-pay-later-bnpl) **Unique to Klarna (1):** [Live Commerce Software](https://www.g2.com/categories/live-commerce) **Unique to PayPal Payments (4):** [Payments Orchestration Software](https://www.g2.com/categories/payments-orchestration), [SAP Store Software](https://www.g2.com/categories/sap-store), [Payment Processing Software](https://www.g2.com/categories/payment-processing), [Payment Gateways](https://www.g2.com/categories/payment-gateways) --- ## Reviewer Demographics ### By Company Size | Segment | Klarna | PayPal Payments | |---|---|---| | **Small-Business** | 81.5% | 64.8% | | **Mid-Market** | 9.3% | 23.1% | | **Enterprise** | 9.3% | 12.1% | ### By Industry #### Klarna - **Retail:** 17.3% - **Apparel & Fashion:** 9.6% - **Consumer Services:** 5.8% - **Alternative Dispute Resolution:** 3.8% - **Health, Wellness and Fitness:** 3.8% - **Consumer Electronics:** 3.8% - **Computer & Network Security:** 3.8% - **Computer Software:** 3.8% - **Financial Services:** 1.9% - **Entertainment:** 1.9% - **Other:** 44.2% #### PayPal Payments - **Information Technology and Services:** 7.0% - **Computer Software:** 6.8% - **Marketing and Advertising:** 6.7% - **Retail:** 5.4% - **Internet:** 3.7% - **Accounting:** 2.9% - **Education Management:** 2.7% - **Apparel & Fashion:** 2.3% - **Financial Services:** 2.3% - **Higher Education:** 2.1% - **Other:** 58.0% --- ## Alternatives ### Alternatives to Klarna - [Sezzle](https://www.g2.com/products/sezzle/reviews) — 4.6/5 stars (122 reviews) - [Affirm](https://www.g2.com/products/affirm/reviews) — 4.3/5 stars (48 reviews) - [Afterpay](https://www.g2.com/products/afterpay/reviews) — 4.2/5 stars (43 reviews) - [GoCardless](https://www.g2.com/products/gocardless/reviews) — 4.6/5 stars (321 reviews) - [Zip for Business](https://www.g2.com/products/zip-for-business/reviews) — 4.4/5 stars (22 reviews) - [Splitit](https://www.g2.com/products/splitit/reviews) — 4.1/5 stars (20 reviews) - [ViaBill](https://www.g2.com/products/viabill/reviews) — 4.2/5 stars (17 reviews) - [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews) - [FuturePay](https://www.g2.com/products/futurepay-inc-futurepay/reviews) — 4.2/5 stars (10 reviews) - [Partial.ly](https://www.g2.com/products/partial-ly/reviews) — 4.4/5 stars (15 reviews) ### Alternatives to PayPal Payments - [Payoneer](https://www.g2.com/products/payoneer/reviews) — 3.2/5 stars (373 reviews) - [GoCardless](https://www.g2.com/products/gocardless/reviews) — 4.6/5 stars (321 reviews) - [BlueSnap](https://www.g2.com/products/bluesnap/reviews) — 4.1/5 stars (107 reviews) - [Square Payments](https://www.g2.com/products/square-payments/reviews) — 4.5/5 stars (176 reviews) - [Amazon Pay for Business](https://www.g2.com/products/amazon-pay-for-business/reviews) — 4.5/5 stars (587 reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) — 4.2/5 stars (458 reviews) - [Adyen Payments](https://www.g2.com/products/adyen-payments/reviews) — 4.0/5 stars (44 reviews) - [WePay](https://www.g2.com/products/wepay/reviews) — 3.6/5 stars (68 reviews) - [Shift Payment](https://www.g2.com/products/shift-4/reviews) — 3.2/5 stars (23 reviews) - [Paytm Business](https://www.g2.com/products/paytm-business/reviews) — 4.5/5 stars (281 reviews) --- ## Top Discussions ### Klarna No discussions available for this product. ### PayPal Payments - Title: [What is PayPal Credit used for?](https://www.g2.com/discussions/what-is-paypal-credit-used-for) — 8 comments, 5 upvotes > **Top comment:** "Instead of using your main bank card online, you can use the PayPal credit card, keeping your bank details more private." - Title: [Allow visa gift card](https://www.g2.com/discussions/allow-visa-gift-card) — 8 comments, 3 upvotes > **Top comment:** "I think there is a reason why not only PayPal but other services also doesn't allow Visa gift card because I also have tried with many other services." - Title: [PayPal Is NOt Returning USD 40,000 they kept for 180 Days After account suspension](https://www.g2.com/discussions/paypal-is-not-returning-usd-40-000-they-kept-for-180-days-after-account-suspension) — 7 comments, 1 upvote > **Top comment:** "I have one similar story - https://www.reddit.com/r/paypal/comments/jeuc6o/victory_funds_returned_after_a_long_battle_with/" - Title: [how to add money to paypal](https://www.g2.com/discussions/how-to-add-money-to-paypal) — 5 comments, 1 upvote > **Top comment:** "To add using cash You can go to Walmart Walgreens 711 Dollar General & many other stores and simply tell the cashier you'd like to reload your PayPal card ..." - Title: [Approved paypal credit](https://www.g2.com/discussions/45405-approved-paypal-credit) — 4 comments, 1 upvote > **Top comment:** "lal16877@gmail.com,reciev paypal" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/klarna-vs-paypal)