Compare Klara and Spruce Health
Featured Products
At a Glance
Market Segments
Small-Business (75.7% of reviews)
Small-Business (99.1% of reviews)
Entry-Level Pricing
No pricing available
$24.00 1 User Per Month
Klara
Star Rating
(112)4.6 out of 5
Market Segments
Small-Business (75.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Klara
Spruce Health
Star Rating
(336)4.7 out of 5
Market Segments
Small-Business (99.1% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 User Per Month
Browse all 2 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Klara excels in ease of setup, with many users appreciating its intuitive onboarding process. One user highlighted that they could quickly start using features like video consultations, making it a great choice for those who want to hit the ground running.
- Users say Spruce Health stands out for its comprehensive communication options, allowing seamless texting, app usage, and faxing for telehealth sessions. Reviewers have noted that this versatility makes it a reliable tool for managing patient interactions effectively.
- According to verified reviews, Klara's customer support receives high praise, with users mentioning quick and efficient assistance whenever issues arise. This level of support is particularly beneficial for those who may not be tech-savvy and need immediate help.
- Reviewers mention that Spruce Health offers an intuitive interface that simplifies the setup process for new practices. Users have expressed that it was one of the easiest parts of starting their private practice, which can often be overwhelming.
- G2 reviewers highlight that while both products are HIPAA compliant, Klara has received slightly higher ratings for its clinical communication features. Users appreciate the ability to text patients securely and share photos, enhancing the overall patient experience.
- Users report that Klara is particularly well-suited for small businesses, with a significant portion of its reviews coming from this segment. This focus allows it to cater specifically to the needs of smaller practices, which may find it more aligned with their operational requirements compared to Spruce Health.
Pricing
Entry-Level Pricing
Klara
No pricing availableSpruce Health
Basic Plan
$24.00
1 User Per Month
The Basic plan is a great plan to get started. If you have multiple teammates, on this plan you can all get your own direct number.
- Simple and Robust HIPAA Compliance
- Business Associate Agreement (BAA)
- Advanced Medical Phone System
Free Trial
Klara
No trial information availableSpruce Health
Free Trial is available
Ratings
Meets Requirements
9.2
85
9.1
261
Ease of Use
9.2
87
9.0
266
Ease of Setup
9.3
58
8.9
127
Ease of Admin
9.5
34
9.1
97
Quality of Support
9.0
79
8.9
250
Has the product been a good partner in doing business?
9.0
33
9.1
94
Product Direction (% positive)
9.0
83
8.8
231
Features by Category
Platform
9.4
55
9.2
71
9.5
55
8.9
72
Feature Not Available
Feature Not Available
9.3
54
9.0
70
9.5
55
9.3
71
9.4
52
9.1
67
9.4
52
Feature Not Available
9.3
55
8.6
69
Patient Convenience
9.3
25
Not enough data
9.1
24
Not enough data
9.6
23
Not enough data
9.6
23
Not enough data
9.7
23
Not enough data
Administration
9.3
23
Not enough data
9.4
24
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
8.7
22
Not enough data
9.0
22
Not enough data
Patient-Centered Functions
9.1
63
6.6
34
9.1
62
7.0
34
8.1
19
Feature Not Available
9.3
58
9.5
38
Feature Not Available
Feature Not Available
Operations
9.2
70
8.8
37
9.0
65
8.2
35
8.9
66
Feature Not Available
9.2
64
Feature Not Available
9.0
56
8.1
33
8.9
52
5.3
32
Feature Not Available
5.7
27
Generative AI
8.6
16
7.6
21
Technology
9.5
22
9.2
149
9.8
20
8.1
100
8.9
20
6.1
62
Administration
8.9
20
7.9
82
Feature Not Available
8.3
110
Feature Not Available
6.6
72
Compliance
9.6
22
9.6
165
9.7
19
9.6
141
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Klara and Spruce Health are categorized as Patient Engagement, HIPAA Compliant Messaging, and Telemedicine
Unique Categories
Klara is categorized as Patient Intake and Patient Scheduling
Spruce Health is categorized as Medical Spa
Reviews
Reviewers' Company Size
Klara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spruce Health
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
43.7%
Hospital & Health Care
35.0%
Health, Wellness and Fitness
7.8%
Mental Health Care
2.9%
Alternative Medicine
2.9%
Other
7.8%
Mental Health Care
62.7%
Health, Wellness and Fitness
12.0%
Medical Practice
11.1%
Hospital & Health Care
10.2%
Individual & Family Services
1.5%
Other
2.4%
Alternatives
Discussions
What does Klara do?
1 Comment
AC
I used them for communicating with my patients and sending customizable intake forms (via jotforms). Evidently they also do much more. They are also wicked...Read more
How much does Klara cost?
1 Comment
AC
Too much for a solo practice. There are less expensive options that do the same thing. Read more
Is Spruce a ERP system?
10 Comments
CL
Not really. They have components of an ERP system, but it's not designed to manage charts/notes...etc.Read more
What does Spruce do?
1 Comment
TO
HIPAA compliant phone number, fax, and messaging system for healthcare providersRead more
What is spruce software?
1 Comment
Official Response from Spruce Health
Spruce is an all in one communication software built from the ground up for healthcare practices. Spruce can help you with your business phone system...Read more