Compare Klara and Spruce Health 
At a Glance
Market Segments
Small-Business (75.5% of reviews)
Small-Business (99.1% of reviews)
Entry-Level Pricing
No pricing available
$24.00 1 User Per Month
Klara
Star Rating
(111)4.6 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KlaraSpruce Health
Star Rating
(331)4.7 out of 5
Market Segments
Small-Business (99.1% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 User Per Month
Browse all 2 pricing plansKlara vs Spruce Health
When assessing the two solutions, reviewers found Klara easier to use, set up, and administer. However, reviewers preferred doing business with Spruce Health overall.
- Reviewers felt that Klara meets the needs of their business better than Spruce Health.
- When comparing quality of ongoing product support, reviewers felt that Klara is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Klara over Spruce Health.
Pricing
Entry-Level Pricing
Klara
No pricing availableSpruce Health
Basic Plan
$24.00
1 User Per Month
The Basic plan is a great plan to get started. If you have multiple teammates, on this plan you can all get your own direct number.
- Simple and Robust HIPAA Compliance
- Business Associate Agreement (BAA)
- Advanced Medical Phone System
Free Trial
Klara
No trial information availableSpruce Health
Free Trial is available
Ratings
Meets Requirements
9.2
85
9.1
256
Ease of Use
9.2
87
9.0
261
Ease of Setup
9.3
58
8.9
122
Ease of Admin
9.5
34
9.1
97
Quality of Support
9.0
79
8.9
246
Has the product been a good partner in doing business?
9.0
33
9.1
94
Product Direction (% positive)
9.0
83
8.9
226
Features by Category
Platform
9.4
55
9.2
70
9.5
55
8.9
70
Feature Not Available
Feature Not Available
9.3
54
9.0
69
9.5
55
9.3
71
9.4
52
9.1
67
9.4
52
Feature Not Available
9.3
55
8.6
68
Patient Convenience
9.3
25
Not enough data
9.1
24
Not enough data
9.6
23
Not enough data
9.6
23
Not enough data
9.7
23
Not enough data
Administration
9.3
23
Not enough data
9.4
24
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
8.7
22
Not enough data
9.0
22
Not enough data
Patient-Centered Functions
9.1
63
6.6
34
9.1
62
7.0
34
8.1
19
Feature Not Available
9.3
58
9.5
37
Feature Not Available
Feature Not Available
Operations
9.2
70
8.8
36
9.0
65
8.2
35
8.9
66
Feature Not Available
9.2
64
Feature Not Available
9.0
56
8.1
33
8.9
52
5.3
32
Feature Not Available
5.7
27
Generative AI
8.6
16
7.6
21
Technology
9.5
22
9.2
146
9.8
20
8.1
99
8.9
20
6.1
62
Administration
8.9
20
7.9
82
Feature Not Available
8.3
110
Feature Not Available
6.6
72
Compliance
9.6
22
9.6
163
9.7
19
9.6
141
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Klara and Spruce Health are categorized as Patient Engagement, HIPAA Compliant Messaging, and Telemedicine
Unique Categories
Klara is categorized as Patient Intake and Patient Scheduling
Spruce Health is categorized as Medical Spa
Reviews
Reviewers' Company Size
Klara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spruce Health
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
43.7%
Hospital & Health Care
35.0%
Health, Wellness and Fitness
7.8%
Mental Health Care
2.9%
Alternative Medicine
2.9%
Other
7.8%
Mental Health Care
63.3%
Health, Wellness and Fitness
12.2%
Medical Practice
11.0%
Hospital & Health Care
9.8%
Individual & Family Services
1.5%
Other
2.1%
Discussions
What is Klara app?
1 Comment
AC
An app to download onto your mobile device. It was difficult for my patients to consistently log into the app. Only about 70% of patients would read any...Read more
How much does Klara cost?
1 Comment
AC
Too much for a solo practice. There are less expensive options that do the same thing. Read more
What does Klara do?
1 Comment
AC
I used them for communicating with my patients and sending customizable intake forms (via jotforms). Evidently they also do much more. They are also wicked...Read more
Is Spruce a ERP system?
10 Comments
CL
Not really. They have components of an ERP system, but it's not designed to manage charts/notes...etc.Read more
What is Spruce program?
1 Comment
CS
Spruce is a healthcare communication platform designed for medical professionals and easy HIPAA-compliance; consolidating communication channels, including...Read more
Best way to download your convos for your record keeping?
1 Comment
CS
Spruce is a medical record so many of our clinicians actually keep everything within Spruce. You can use our search feature to find anything at a later time...Read more
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