Link copied to clipboard # Klara vs Spruce Health Comparison - What are their main differences? Share [ Export ](/compare/klara/spruce-health/export.csv) KlaraSpruce Health[+ Add Product](#) Reviews **Klara** [ 4.6/5(112) ](https://www.g2.com/products/klara/reviews#reviews) **Spruce Health** [ 4.7/5(351) ](https://www.g2.com/products/spruce-health/reviews#reviews) Pricing **Klara** No pricing available **Spruce Health** Free Trial **$24.00** 1 User Per Month · Basic Plan **Pricing Insights** from reviews Time to Implement **Klara** 1 month Based on 25 responses **Spruce Health** 1 month Based on 87 responses Return on Investment **Klara** 8 months7 months sooner Based on 22 responses **Spruce Health** 15 months Based on 73 responses Perceived Cost **Klara** $$$$$ **Spruce Health** $$$$$ Average Discount **Klara** 19%13% more **Spruce Health** 6% ![Klara](https://images.g2crowd.com/uploads/product/hd_favicon/a006e0e3081e1053335901ae253c280e/klara.svg "Klara") ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health") G2 offers free advice on this comparison. 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Pros & Cons **Klara** [ Communication (23) ](https://www.g2.com/products/klara/reviews?filters%5Bsentiment_snippet%5D=1171587&qs=pros-and-cons#reviews)[ Ease of Use (20) ](https://www.g2.com/products/klara/reviews?filters%5Bsentiment_snippet%5D=1170102&qs=pros-and-cons#reviews)[ Limited Features (6) ](https://www.g2.com/products/klara/reviews?filters%5Bsentiment_snippet%5D=1170751&qs=pros-and-cons#reviews)[ Messaging Issues (5) ](https://www.g2.com/products/klara/reviews?filters%5Bsentiment_snippet%5D=1171498&qs=pros-and-cons#reviews) **Spruce Health** [ Ease of Use (16) ](https://www.g2.com/products/spruce-health/reviews?filters%5Bsentiment_snippet%5D=1736801&qs=pros-and-cons#reviews)[ Customer Support (11) ](https://www.g2.com/products/spruce-health/reviews?filters%5Bsentiment_snippet%5D=1736329&qs=pros-and-cons#reviews)[ Limited Features (8) ](https://www.g2.com/products/spruce-health/reviews?filters%5Bsentiment_snippet%5D=1736738&qs=pros-and-cons#reviews)[ Missing Features (6) ](https://www.g2.com/products/spruce-health/reviews?filters%5Bsentiment_snippet%5D=1735605&qs=pros-and-cons#reviews) Integrations **Klara** Not enough data **Spruce Health** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58892ae6dbe98f8c5ff1112541c64b94/athenaone.jpeg "Product Avatar Image") athenaOne ](https://www.g2.com/products/athenaone/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fa50550d6a0f989ed2cbe7f61699a17c/chroniccareiq.png "Product Avatar Image") ChronicCareIQ ](https://www.g2.com/products/chroniccareiq/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a689e569ac319e28f67b153f3390de84/9c7e110d-6c3c-43bf-b77a-9fc8893999cd.png "Product Avatar Image") Dock Health ](https://www.g2.com/products/dock-health/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4c59e9b88643479dd7b106f010aec749/drchrono-by-everhealth.png "Product Avatar Image") DrChrono by EverHealth ](https://www.g2.com/products/drchrono-by-everhealth/reviews)[ View all ](https://www.g2.com/products/spruce-health/integrations) Screenshots **Klara** ![Klara screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/124538/Athena-Promotional-06.png) **Spruce Health** ![Spruce Health screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1827501/Spruce_Health.png) Ratings Meets Requirements **Klara** 9.2 9.285 **Spruce Health** 9.1 9.1275 Ease of Use **Klara** 9.2 9.287 **Spruce Health** 9.0 9.0281 Ease of Setup **Klara** 9.3 9.358 **Spruce Health** 8.8 8.8142 Ease of Admin **Klara** 9.5 9.534 **Spruce Health** 9.0 9.0103 Quality of Support **Klara** 9.0 9.079 **Spruce Health** 8.9 8.9264 Has the product been a good partner in doing business? **Klara** 9.0 9.033 **Spruce Health** 9.0 9.0100 Product Direction (% positive) **Klara** 9.0 9.083 **Spruce Health** 8.8 8.8242 Features HIPAA Compliant Messaging[Hide 41 FeaturesShow 41 Features](javascript:void(0);) 9.4 59 8.9 83 Platform User Authorization - HIPAA Compliant Messaging 9.4(won by 0.2) 55 9.2 72 Compliant Texting - HIPAA Compliant Messaging 9.5(won by 0.5) 55 (There is a greater than 0.5 difference between this product's rating and its competitors) 9.0 76 Clinical Communication - HIPAA Compliance 9.3(won by 0.3) 54 9.0 73 HIPAA Compliance - HIPAA Compliant Messaging 9.5(won by 0.2) 55 9.3 73 Operating Systems - HIPAA Compliant Messaging 9.4(won by 0.3) 52 9.1 68 Workflow Enhancement - HIPAA Compliant Messaging 9.3(won by 0.6) 55 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.7 70 Compliant Emailing - HIPAA Compliant Messaging Feature Not Available 8.0(won by default) 22 Message Lifespan - HIPAA Compliant Messaging 9.4(won by default) 52 Feature Not Available PCI Compliance Not enough data Not enough data Additional Functionality Customizable Templates Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Data Import/Export Not enough data Not enough data Secure Data Storage Not enough data Not enough data Audit Trail Not enough data Not enough data Collaboration Tools Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Drag & Drop Not enough data Not enough data Search/Filter Not enough data Not enough data Archiving & Retention Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Security Not enough data Not enough data Self Service Portal Not enough data Not enough data Customizable Forms Not enough data Not enough data For Healthcare Not enough data Not enough data Document Storage Not enough data Not enough data Risk Alerts Not enough data Not enough data API Not enough data Not enough data Generative AI Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Activity Tracking Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Document Templates Not enough data Not enough data Reminders Not enough data Not enough data Compliance Tracking Not enough data Not enough data Version Control Not enough data Not enough data Activity Dashboard Not enough data Not enough data Risk Analysis Not enough data Not enough data Monitoring Not enough data Not enough data Patient Engagement[Hide 99 FeaturesShow 99 Features](javascript:void(0);) 8.9 75 7.5 42 Patient-Centered Functions Online Presence Management 9.1(won by 2.5) 63 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.6 34 Patient Feedback Management 9.1(won by 2.1) 62 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.0 34 Patient Communications 9.3 58 9.6(won by 0.3) 41 Patient Portal 8.1(won by default) 19 Feature Not Available Integration with Wearables Feature Not Available Feature Not Available Third-Party Integrations Not enough data Not enough data Compliance Management Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Calendar Management Not enough data Not enough data Patient Records Management Not enough data Not enough data Campaign Management Not enough data Not enough data Appointment Management Not enough data Not enough data Self Service Portal Not enough data Not enough data Intake Management Not enough data Not enough data Records Management Not enough data Not enough data Claims Management Not enough data Not enough data Document Management Not enough data Not enough data Invoice Management Not enough data Not enough data Forms Management Not enough data Not enough data Operations Workflow Management 9.2(won by 0.3) 70 8.9 38 Interoperability 9.0(won by 0.7) 65 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 36 Patient Satisfaction Management 9.0(won by 0.8) 56 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.2 34 EHR Integration 8.9(won by 3.6) 52 (There is a greater than 0.5 difference between this product's rating and its competitors) 5.3 33 Digital Intake Forms 8.9(won by default) 66 Feature Not Available Engagement Measuring 9.2(won by default) 64 Feature Not Available IPC Systems Integration Feature Not Available 5.7(won by default) 27 Patient Intake Not enough data Not enough data Patient Engagement Not enough data Not enough data Care Plan Management Not enough data Not enough data Communication Management Not enough data Not enough data Customizable Forms Not enough data Not enough data Care Summaries Not enough data Not enough data EHR-Agnostic Not enough data Not enough data Assessment Management Not enough data Not enough data Social Media Integration Not enough data Not enough data Generative AI AI Text Summarization 8.6(won by 0.9) 16 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 22 Generative AI Not enough data Not enough data Additional Functionality Scheduling Not enough data Not enough data Contact Database Not enough data Not enough data Document Storage Not enough data Not enough data Activity Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Customizable Fields Not enough data Not enough data Automated Scheduling Not enough data Not enough data Referral Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Marketing Automation Not enough data Not enough data Reminders Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Templates Not enough data Not enough data Mobile Access Not enough data Not enough data Monitoring Not enough data Not enough data Audience Targeting Not enough data Not enough data Live Chat Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Predictive Analytics Not enough data Not enough data Task Scheduling Not enough data Not enough data For Healthcare Not enough data Not enough data Multi-Location Not enough data Not enough data Chat/Messaging Not enough data Not enough data Customizable Reports Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Charting Not enough data Not enough data Forecasting Not enough data Not enough data Patient Education Not enough data Not enough data Electronic Payments Not enough data Not enough data Multi-Language Not enough data Not enough data Patient Questionnaires Not enough data Not enough data Onboarding Not enough data Not enough data Confirmations/Reminders Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Real-Time Data Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Medication History Not enough data Not enough data Online Refills Not enough data Not enough data Messaging Not enough data Not enough data Video Conferencing Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data API Not enough data Not enough data Prescription Renewal Not enough data Not enough data Customizable Branding Not enough data Not enough data Historical Reporting Not enough data Not enough data Mobile Alerts Not enough data Not enough data Lab Results Not enough data Not enough data Telemedicine Not enough data Not enough data One-to-One Messaging Not enough data Not enough data Patient Monitoring Not enough data Not enough data Health Record Access Not enough data Not enough data Medical Billing Not enough data Not enough data Customer Database Not enough data Not enough data Bill Payment Not enough data Not enough data For Medical Purposes Not enough data Not enough data Electronic Signature Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Video Consultations Not enough data Not enough data Secure Messaging Not enough data Not enough data Telemedicine[Hide 59 FeaturesShow 59 Features](javascript:void(0);) 9.4 22 8.1 182 Technology Telecommunications 9.5(won by 0.3) 22 9.2 156 Low Bandwidth Support 9.8(won by 1.7) 20 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.1 101 EHR Integration 8.9(won by 2.9) 20 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.0 64 Third-Party Integrations Not enough data Not enough data Administration Practice Branding 8.9(won by 1.0) 20 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.9 82 Practice Specific Feature Not Available 8.3(won by default) 114 Charting And Documentation Feature Not Available 6.6(won by default) 72 Multi-Provider Practice Not enough data Not enough data Compliance HIPAA Compliance 9.6(tied score) 22 9.6(tied score) 169 State Regulation Compliance 9.7(won by 0.1) 19 9.6 142 Additional Functionality Customizable Templates Not enough data Not enough data Communication Management Not enough data Not enough data Document Storage Not enough data Not enough data Self Service Portal Not enough data Not enough data Activity Dashboard Not enough data Not enough data Compliance Management Not enough data Not enough data For Medical Purposes Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Softphone Not enough data Not enough data Chat/Messaging Not enough data Not enough data Reminders Not enough data Not enough data Records Management Not enough data Not enough data AI Copilot Not enough data Not enough data Secure Data Storage Not enough data Not enough data Remote Treatment Planning Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Customizable Forms Not enough data Not enough data Video Conferencing Not enough data Not enough data Appointment Management Not enough data Not enough data Multi-Location Not enough data Not enough data Mobile Alerts Not enough data Not enough data Practice Management Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Charting Not enough data Not enough data Generative AI Not enough data Not enough data API Not enough data Not enough data Email Reminders Not enough data Not enough data Confirmations/Reminders Not enough data Not enough data Online Forms Not enough data Not enough data Claims Management Not enough data Not enough data File Sharing Not enough data Not enough data Electronic Payments Not enough data Not enough data Calendar Management Not enough data Not enough data Payment Processing Not enough data Not enough data One-to-One Messaging Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Live Chat Not enough data Not enough data Monitoring Not enough data Not enough data Client Portal Not enough data Not enough data Medical Billing Not enough data Not enough data Workflow Management Not enough data Not enough data Scheduling Not enough data Not enough data Virtual Waiting Room Not enough data Not enough data Mobile Access Not enough data Not enough data E-Prescribing Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Document Management Not enough data Not enough data Patient Intake[Hide 43 FeaturesShow 43 Features](javascript:void(0);) 9.2 25 Not enough data Patient Convenience Tablets and Kiosks 9.3(won by default) 25 Not enough data Payment Collection 9.1(won by default) 24 Not enough data Form Workflow 9.6(won by default) 23 Not enough data Patient Check-in 9.6(won by default) 23 Not enough data Mobile Patient Intake 9.7(won by default) 23 Not enough data Customizable Forms Not enough data Not enough data Data Collection Not enough data Not enough data Administration Patient Data Transfer 9.3(won by default) 23 Not enough data HIPAA Compliance 9.4(won by default) 24 Not enough data Insurance Credentialing 8.6(won by default) 23 Not enough data ID Verification 8.6(won by default) 23 Not enough data Appointment Scheduler Integration 8.7(won by default) 22 Not enough data E-Signature 9.0(won by default) 22 Not enough data Insurance Eligibility Verification Not enough data Not enough data Patient Records Management Not enough data Not enough data Additional Functionality Onsite Registration Not enough data Not enough data Patient Scheduling Not enough data Not enough data Activity Dashboard Not enough data Not enough data Wireless Internet Access Control Not enough data Not enough data Photo Capture Not enough data Not enough data Self Check-In/Check-Out Not enough data Not enough data QR Codes Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Payment Processing Not enough data Not enough data Configuration Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Interactive Content Not enough data Not enough data Data Synchronization Not enough data Not enough data Generative AI Not enough data Not enough data Digital Signage Not enough data Not enough data Multi-Language Not enough data Not enough data Wayfinding Not enough data Not enough data Virtual Keyboard Not enough data Not enough data User Session Management Not enough data Not enough data Customizable User Interface Not enough data Not enough data For Medical Purposes Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Timeout Not enough data Not enough data Customizable Branding Not enough data Not enough data Queue Management Not enough data Not enough data Touch Screen Not enough data Not enough data ID Scanning Not enough data Not enough data Show 3 feature categories with incomplete data Patient Scheduling[Hide 41 FeaturesShow 41 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Patient Records Management Not enough data Not enough data Pre-Appointment Screening Not enough data Not enough data EMR/EHR Not enough data Not enough data Calendar Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data SMS Messaging Not enough data Not enough data Customizable Branding Not enough data Not enough data Broadcast Messaging Not enough data Not enough data Commenting/Notes Not enough data Not enough data Cancellation Management Not enough data Not enough data Room Scheduling Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Email Marketing Not enough data Not enough data Faculty/Staff Management Not enough data Not enough data Recurring Appointments Not enough data Not enough data AI Copilot Not enough data Not enough data Multiple Appointment Types Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data No-Show Tracking Not enough data Not enough data Patient Portal Not enough data Not enough data Multi-Physician Not enough data Not enough data Payment Processing Not enough data Not enough data Wait List Management Not enough data Not enough data Electronic Signature Not enough data Not enough data Task Management Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Patient Communications Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Prescription Renewal Not enough data Not enough data Patient Questionnaires Not enough data Not enough data Insurance Eligibility Verification Not enough data Not enough data Patient Intake Not enough data Not enough data Multi-Location Not enough data Not enough data Virtual Meetings Not enough data Not enough data Approval Process Control Not enough data Not enough data Check-in/Check-out Not enough data Not enough data Mobile Access Not enough data Not enough data Generative AI Not enough data Not enough data Reminders Not enough data Not enough data Online Scheduling Not enough data Not enough data Clinical Communication and Collaboration[Hide 19 FeaturesShow 19 Features](javascript:void(0);) Not enough data Not enough data Collaboration Modules Not enough data Not enough data Scheduling Not enough data Not enough data Reporting Not enough data Not enough data Communication Security Not enough data Not enough data Health Care Messages Not enough data Not enough data Alarms Not enough data Not enough data Messaging Not enough data Not enough data Telephone Not enough data Not enough data Notifications Not enough data Not enough data Patient Management Staff Scheduling Not enough data Not enough data Patient Retention Not enough data Not enough data CDI (Clinical Document Improvement) Not enough data Not enough data Operations Correspondance Variety Not enough data Not enough data Data Sharing Not enough data Not enough data Cross Platform Support Not enough data Not enough data Routing Not enough data Not enough data Health Care IT Integration Not enough data Not enough data Analytics and Reporting Not enough data Not enough data Messaging Security Not enough data Not enough data Medical Spa[Hide 89 FeaturesShow 89 Features](javascript:void(0);) Not enough data Not enough data Business Management Inventory Management Not enough data Not enough data Merchant Services Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Employee Management Not enough data Not enough data Event Scheduling Not enough data Not enough data Automated Scheduling Not enough data Not enough data Client Management Not enough data Not enough data Forms Management Not enough data Not enough data Marketing Client Communications Not enough data Not enough data Loyalty Management Not enough data Not enough data CRM Not enough data Not enough data Practice Management Patient Records Not enough data Not enough data Photo Management Not enough data Not enough data E-Prescribing and Lab Orders Not enough data Not enough data Patient Portal Not enough data Not enough data Insurance Billing Not enough data Not enough data Faculty/Staff Management Not enough data Not enough data Appointment Management Not enough data Not enough data Discount Management Not enough data Not enough data Promotions Management Not enough data Not enough data Gift Card Management Not enough data Not enough data Calendar Management Not enough data Not enough data Medical Billing Not enough data Not enough data Records Management Not enough data Not enough data Reputation Management Not enough data Not enough data Practice Management Not enough data Not enough data Lab Order Management Not enough data Not enough data Revenue Management Not enough data Not enough data Compliance Management Not enough data Not enough data Insurance Management Not enough data Not enough data Document Management Not enough data Not enough data Marketing Management Not enough data Not enough data Workflow Management Not enough data Not enough data Registration Management Not enough data Not enough data Claims Management Not enough data Not enough data Communication Management Not enough data Not enough data Platform Tools Reporting and Analytics Not enough data Not enough data Healthtech Integrations Not enough data Not enough data Mobile App Not enough data Not enough data Social Media Integration Not enough data Not enough data Website Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customer Mobile App Not enough data Not enough data Additional Functionality Marketing Automation Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Customer Database Not enough data Not enough data Activity Dashboard Not enough data Not enough data Payment Processing Not enough data Not enough data Before & After Pictures Not enough data Not enough data Billing & Invoicing Not enough data Not enough data AI Copilot Not enough data Not enough data Reminders Not enough data Not enough data Customizable Templates Not enough data Not enough data Electronic Payments Not enough data Not enough data Customizable Reports Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Loyalty Program Not enough data Not enough data SMS Messaging Not enough data Not enough data Online Booking Not enough data Not enough data Sales Reports Not enough data Not enough data Treatment Packages Not enough data Not enough data Customizable Forms Not enough data Not enough data API Not enough data Not enough data Generative AI Not enough data Not enough data Email Marketing Not enough data Not enough data Customizable Branding Not enough data Not enough data Transaction History Not enough data Not enough data For Medical Spas Not enough data Not enough data Multi-Location Not enough data Not enough data For Plastic Surgery Practices Not enough data Not enough data Patient Engagement Not enough data Not enough data Telemedicine Not enough data Not enough data Electronic Faxes Not enough data Not enough data Point of Sale (POS) Not enough data Not enough data Customer Surveys Not enough data Not enough data Charting Not enough data Not enough data Medical Coding Not enough data Not enough data Consent Forms Not enough data Not enough data Live Chat Not enough data Not enough data kiosk Not enough data Not enough data Plastic Surgery Simulator Not enough data Not enough data E-Prescribing Not enough data Not enough data SMS Reminders Not enough data Not enough data Referral Tracking Not enough data Not enough data Mobile Alerts Not enough data Not enough data Automated Quoting Not enough data Not enough data EMR/EHR Not enough data Not enough data Digital Signature Not enough data Not enough data User Insights Reviewers' Company Size [![Klara](https://images.g2crowd.com/uploads/product/hd_favicon/a006e0e3081e1053335901ae253c280e/klara.svg "Klara")](https://www.g2.com/products/klara/reviews) Klara Small-Business(50 or fewer emp.) 75.7% Mid-Market(51-1000 emp.) 20.4% Enterprise(\> 1000 emp.) 3.9% [![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health")](https://www.g2.com/products/spruce-health/reviews) Spruce Health Small-Business(50 or fewer emp.) 98.8% Mid-Market(51-1000 emp.) 1.2% Enterprise(\> 1000 emp.) 0% Small-Business (50 or fewer emp.) 75.7% 98.8% Mid-Market (51-1000 emp.) 20.4% 1.2% Enterprise (\> 1000 emp.) 3.9% 0% Reviewers' Industry [![Klara](https://images.g2crowd.com/uploads/product/hd_favicon/a006e0e3081e1053335901ae253c280e/klara.svg "Klara")](https://www.g2.com/products/klara/reviews) Klara Medical Practice 43.7% Hospital & Health Care 35.0% Health, Wellness and Fitness 7.8% Mental Health Care 2.9% Alternative Medicine 2.9% Other 7.8% [![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health")](https://www.g2.com/products/spruce-health/reviews) Spruce Health Mental Health Care 61.1% Health, Wellness and Fitness 12.1% Medical Practice 11.8% Hospital & Health Care 10.7% Individual & Family Services 1.4% Other 2.9% FAQs ## Klara vs Spruce Health FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Klara vs Spruce Health? Spruce Health stands out for its broader feature set and slightly higher reviewer rating, while Klara is noted for its ease of administration and setup. | [Klara](https://www.g2.com/products/klara/reviews) | [Spruce Health](https://www.g2.com/products/spruce-health/reviews) | | --- | --- | | 4.6/5 (112 reviews) | 4.7/5 (346 reviews) | | Small-Business | Small-Business | | 9.3 | 8.9 | | 9.0 | 8.9 | | Ease of Admin | Feature Set | ### How do the pricing models of Klara and Spruce Health compare? Spruce Health is rated higher for value, with reviewers citing affordability and cost efficiency, while Klara receives positive but less frequent value mentions. - **Klara:** Reviewers highlight time and cost savings, with several noting the convenience and efficiency of the platform. - **Spruce Health:** Many reviewers describe Spruce Health as affordable and cost-efficient, with specific mentions of saving money compared to previous solutions. - **Switching reasons:** Recent Spruce Health reviewers cite switching from more expensive or less transparent competitors due to better value and billing clarity. ### What are the best alternatives to Klara and Spruce Health? The top three alternatives to Klara and Spruce Health are Weave, OhMD, and Artera. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Klara](https://www.g2.com/products/klara/reviews) | 4.6/5 (112 reviews) | Small-Business | Reviewers note time and cost savings | Ease of Admin | | [Spruce Health](https://www.g2.com/products/spruce-health/reviews) | 4.7/5 (346 reviews) | Small-Business | Described as affordable and cost-efficient | Feature Set | | [Weave](https://www.g2.com/products/weave-weave/reviews) | 4.6/5 (433 reviews) | Small-Business | — | Communication Tools | | [OhMD](https://www.g2.com/products/ohmd/reviews) | 4.8/5 (170 reviews) | Small-Business | — | Messaging Features | | [Artera](https://www.g2.com/products/artera/reviews) | 4.8/5 (100 reviews) | — | — | Patient Engagement | ### Which Patient Engagement features should I prioritize when comparing Klara and Spruce Health? Buyers comparing Klara and Spruce Health should prioritize Messaging, Integrations, Digital Intake Forms, Charting and Documentation, and Patient Portal features. - **Messaging:** Klara has 8 all-time mentions for messaging features, while Spruce Health has 7. - **Integrations:** Spruce Health is cited for integrations in 6 all-time reviews, with specific mention of Keragon; Klara is noted for integration with existing systems in recent reviews. - **Digital Intake Forms:** Klara offers digital intake forms, a feature not present in Spruce Health. - **Charting and Documentation:** Spruce Health provides charting and documentation, which Klara does not. - **Patient Portal:** Klara includes a patient portal, while Spruce Health does not list this feature. ### What are the pros and cons of Klara vs Spruce Health? Klara's headline strength is ease of administration, while Spruce Health's is its broader feature set and efficiency. - **Klara strengths:** Communication (23 all-time mentions), Ease of Use (21), Patient Communication (18), Texting Communication (12), Messaging Management (10), Customer Support (9), Setup Ease (7). - **Klara trade-offs:** Limited Features (6), Communication Issues (5), occasional glitches and interface limitations noted in recent reviews. - **Spruce Health strengths:** Ease of Use (16), Efficiency (13), Communication (11), Customer Support (11), Patient Communication (11), Features (9), Affordable (7), Integrations (6), Setup Ease (8). - **Spruce Health trade-offs:** Limited Features (8), Missing Features (7), Expensive (5), some reviewers mention a learning curve and desire for more robust integrations and reporting. ### Is Klara or Spruce Health better for small businesses? Both Klara and Spruce Health are primarily used by small businesses, but Spruce Health receives more consistent positive sentiment from small-business reviewers. - **Klara:** Largest segment is Small-Business; reviewers highlight ease of setup and use for small teams, but some mention limitations for smaller practices. - **Spruce Health:** Largest segment is Small-Business; reviewers consistently praise its affordability, flexibility, and suitability for solo practitioners and small teams. ### Which Patient Engagement platform has better integrations? Spruce Health is favored for integrations, with more reviewer-cited integration mentions and specific third-party tool references. - **Klara:** Reviewers mention integration with existing systems in recent reviews, but no specific third-party tools are cited. - **Spruce Health:** Keragon integration is cited in recent reviews, with 6 all-time mentions of integrations overall. ### How do Klara and Spruce Health compare on customer support? Klara and Spruce Health are rated at near-parity for Quality of Support, with scores of 9.0 and 8.9 respectively. - **Klara:** Reviewers frequently mention responsive and helpful customer support, with 9 all-time mentions for Customer Support and multiple recent reviews highlighting quick resolution times. - **Spruce Health:** Reviewers cite helpful and fast customer support, with 11 all-time mentions for Customer Support and positive feedback on onboarding and ongoing assistance. ### Which is easier to implement, Klara or Spruce Health? Klara scores higher on Ease of Setup (9.3 vs. 8.9), indicating it is easier to implement than Spruce Health. - **Klara:** Reviewers consistently describe setup as straightforward and easy, with 7 all-time mentions for Setup Ease and multiple recent reviews noting minimal training required. - **Spruce Health:** Reviewers generally find setup easy, with 8 all-time mentions for Setup Ease, but some note a learning curve for advanced features and integrations. ### Which product has better Messaging? Klara and Spruce Health both deliver strong Messaging capabilities, with Klara slightly ahead in all-time messaging feature mentions. - **Klara:** Messaging features have 8 all-time mentions, with reviewers highlighting fast, organized patient communication and ease of use. - **Spruce Health:** Messaging features have 7 all-time mentions, with reviewers citing secure texting, team messaging, and efficient communication as key benefits. 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