G2 reviewers report that Klara excels in user-friendliness, with many users appreciating its organized interface and the ability to communicate with patients via text and video features. This makes it a strong choice for practices looking for straightforward patient engagement tools.
Users say NexHealth shines in customer support, highlighting the quick and efficient responses they receive when issues arise. Reviewers have noted that they have never had a negative experience with support, which can be crucial for practices that rely on timely assistance.
According to verified reviews, Klara has a higher score in patient intake, indicating that users find it particularly effective for streamlining the onboarding process for new patients. This is supported by feedback praising its easy-to-use video features for online visits.
Reviewers mention that NexHealth offers a comprehensive solution with a base monthly rate that includes all necessary features, eliminating the need for multiple subscriptions. This is a significant advantage for practices looking to simplify their software expenses.
G2 reviewers highlight that while Klara has a solid overall satisfaction score, it faces challenges in areas like patient portal functionality, where users have rated it lower compared to NexHealth. This could be a consideration for practices that prioritize robust patient portal features.
Users report that NexHealth's integration with platforms like Dentrix is a game-changer, allowing for seamless workflow management. This integration capability is particularly appealing for practices that want to enhance their operational efficiency without switching between multiple systems.
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Entry-Level Pricing
Klara
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NexHealth
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Automate appointment booking, reduce no-shows, and fill last-minute cancellations without adding staff or compromising your workflow.
An app to download onto your mobile device. It was difficult for my patients to consistently log into the app. Only about 70% of patients would read any...Read more
How much does Klara cost?
1 Comment
AC
Too much for a solo practice. There are less expensive options that do the same thing. Read more
What does Klara do?
1 Comment
AC
I used them for communicating with my patients and sending customizable intake forms (via jotforms). Evidently they also do much more. They are also wicked...Read more
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